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Pontiac dealers have the facilities, trained technicians
and up-to-date information to promptly address any
concerns you may have. However, if a concern has not
been resolved to your complete satisfaction, take the
following steps:
STEP
ONE
--
Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or the
general manager.
STEP TWO
--
If after contacting a member of
dealership management, it appears your concern cannot
be
resolved
by
the dealership without further help,
contact the Pontiac Customer Assistance Center by
calling 1-800-PM-CARES. In Canada, contact
GM of Canada Customer Communication Centre in
Oshawa by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
For help outside of the United States
and
Canada, call
the following numbers
as
appropriate:
0
In Mexico: (525) 625-3256
0
In
h e r t o Rico: 1-800-496-9992 (English) or
0
In the U.S. Virgin Islands: 1-800-496-9994
0
In the Dominican Republic: 1-800-75 1-4 135
(English) or 1-800-751-4136 (Spanish)
0
In
the Bahamas: 1-800-389-0009
0
In Bermuda, Barbados, Antigua and the British
0
In all other Caribbean countries:
(809)
763
-
13 15
1-800-496-9993 (Spanish)
Viigin Islands: 1-800-534-0122
0
In other overseas locations, call GM Overseas
Distribution Corporation in Canada at:
(905) 644-4 1 12.
8-4
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