Crestron TSW-760 Product Manual

Crestron TSW-760 Product Manual

5 in., 7 in., and 10.1 in. touch screens
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TSW-560, TSW-760, and TSW-1060
5 in., 7 in., and 10.1 in. Touch Screens
Product Manual
Crestron Electronics, Inc.

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Summary of Contents for Crestron TSW-760

  • Page 1 TSW-560, TSW-760, and TSW-1060 5 in., 7 in., and 10.1 in. Touch Screens Product Manual Crestron Electronics, Inc.
  • Page 2 Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.
  • Page 3: Table Of Contents

    Contents Introduction Access the Setup Screens Local Configuration Ethernet Setup IP Table Setup Audio Setup Display Setup Standby Timeout Application Selection Diagnostics & Advanced Test Patterns Touch Test RTSP Test LAN Test Keypad Test Rava® SIP Intercom Mic Test About Web Configuration Actions Menu Reboot Restore Firmware Upgrade Download Logs Manage Certificates Enter Setup...
  • Page 4 Control System Settings System Setup Network Proxy Settings Audio Cloud Settings Configure Date/Time Authentication Management 802.1x Configuration Auto Update Applications Device Pairing Control System Application Setup Connect to XiO Cloud Service ii • Contents Product Manual — Doc. 7927M...
  • Page 5: Introduction

    Voice recognition, the built-in camera, and the Rava SIP intercom are not available on the TSW-560-NC, TSW-760-NC, and TSW-1060-NC models. The TSW-560, TSW-760, and TSW-1060 also provide built-in applications for room scheduling, conferencing, and home control. NOTE: The Crestron TSW-560, TSW-760, and TSW-1060 are functionally similar. For simplicity within this guide, the term “touch screen”...
  • Page 6: Access The Setup Screens

    NOTE: The hard key button assignment for the TSW-560P differs from assignment shown in the illustration above. For more information, refer to "Access the Setup Screens" in the TSW-560P DO Guide. 2 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 7 Setup screen and a Save & Exit button that may be tapped to save all settings, to exit the setup screens, and to return to the selected scheduling application. Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 3...
  • Page 8: Local Configuration

    Tap APPLY CHANGES to apply any new Ethernet settings to the touch screen and to stay in setup mode. Tap REBOOT to exit setup mode and reboot the touch screen. 4 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 9 DNS, or the alternate preferred DNS, tap the text field underneath the setting name. The on-screen numeric keypad opens for the chosen setting. Edit IP Address On-Screen Numeric Keypad Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 5...
  • Page 10: Ip Table Setup

    The Ethernet Setup - IP Table screen also provides an Online indicator for each IP table entry. (Green indicates that the control system is online.) 6 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 11 Tap the delete button to delete the last digit. Tap SAVE to save a new entry or tap < CANCEL to discard any changes. The display returns to the Ethernet Setup - Edit IP Table screen. Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 7...
  • Page 12 Tap < BACK on the Ethernet Setup - Edit IP Table screen to return to the Ethernet Setup - IP Table screen. Tap < BACK on the Ethernet Setup - IP Table screen to return to the Setup screen 8 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 13: Audio Setup

    Tap the up and down arrow buttons to raise or lower the touch screen beep volume incrementally from 0 to 100%. Tap Beep On or Beep Off to turn the beep volume on or off. Tap < BACK to return to the Setup screen. Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 9...
  • Page 14: Display Setup

    Tap the left and right arrow buttons on either side of Key ALS Threshold Value to adjust the ALS threshold value for switching between high and low auto-brightness presets on the key backlight. 10 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 15 Tap Low, Med, or High to set the brightness level to low, medium, or high, respectively, for the LCD display and key backlight. Tap < BACK to return to the Display Setup screen. Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 11...
  • Page 16 0 to 100%. Tap < BACK to return to the Display Setup screen. Tap < BACK on the Display Setup screen to return to the Setup screen. 12 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 17: Standby Timeout

    Tap the up and down arrow buttons to increase the touch screen standby timeout duration from 0 to 120 minutes. Tap Screen Saver Options to display the Standby Screensaver screen. Standby Screensaver Screen Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 13...
  • Page 18: Application Selection

    Each application uses a unique setup procedure for registering and configuring the application. For more information on setting up each application, refer to Application Setup page 57). Tap < BACK to return to the Setup screen. 14 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 19: Diagnostics & Advanced

    Use the Diagnostics & Advanced screen to access various diagnostic test screens for the touch screen. The Diagnostics & Advanced screen also provides the touch screen CPU temperature and available memory. Each test screen is described in the sections that follow. Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 15...
  • Page 20: Test Patterns

    Use the Test Pattern Diagnostics screen to display any of the available test patterns. Tap one of the buttons on the screen to display its respective test pattern. Tap < BACK to return to the Diagnostics & Advanced screen. 16 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 21: Touch Test

    Use the touch test screen to test the touch functionality of the display. When a location button is tapped, its respective indicator lights on the screen. Tap RETURN to return to the Diagnostics & Advanced screen. Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 17...
  • Page 22: Rtsp Test

    0 to 100%. Tap On or Off under Mute to mute or unmute the media volume. Tap < BACK to return to the Diagnostics & Advanced screen. 18 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 23: Lan Test

    The connection data updates after every successive ping. Tap < BACK to return to the Diagnostics & Advanced screen. Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 19...
  • Page 24: Keypad Test

    When one of the hard keys is pressed on the touch screen, its respective indicator lights on the screen. Tap < BACK to return to the Diagnostics & Advanced screen. 20 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 25: Rava® Sip Intercom

    If the intercom does not function, there is an issue with the intercom settings. Use the buttons on the left and right of the screen to view or control various call settings. Tap Rava Setup to display the Rava Settings screen. Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 21...
  • Page 26 NOTE: The touch screen Rava SIP intercom may be configured to connect to a 2N® door station as part of a Crestron Home™ OS door station solution. For more information, refer to the Crestron Home OS Product Manual (Doc. 8525).
  • Page 27: Mic Test

    When the second playback is finished, the display automatically returns to the Diagnostics & Advanced screen. Tap < BACK on the Diagnostics & Advanced screen to return to the Setup screen. Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 23...
  • Page 28: About

    If an update is available, the touch screen downloads and installs the update. The status of the updates is shown on the bottom of the screen. Tap < BACK to return to the Setup screen. 24 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 29: Web Configuration

    This interface is also accessible using the XiO Cloud® service. To access the configuration interface: 1. Use the Device Discovery tool in Crestron Toolbox™ software to discover the touch screen and its IP address on the network.
  • Page 30: Actions Menu

    If the Crestron room scheduling application is running on the touch screen, the web configuration utility provides additional configuration options for the room scheduling application. For more information, refer to the Crestron Room Scheduling Panels Operations Guide. The Status tab is the default tab that is displayed, as shown in the image on the previous page.
  • Page 31: Firmware Upgrade

    Click Manage Certificates to manage any certificates that are installed on the touch screen. For more information on certificate management, refer to 802.1x Configuration (on page 51). Enter Setup Click Enter Setup to force the touch screen to enter its built-in setup interface. Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 27...
  • Page 32: Enter Standby

    Click the x button to close the Project Upload dialog box at any time during the upgrade process. Clicking the x button before the project file is uploaded to the touch screen cancels the upload. 28 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 33: Upload Scheduling Project

    Project Upload dialog box opens. Project Upload Dialog Box NOTE: This selection is available only if the touch screen is running in Crestron Default scheduling mode. To upload a custom scheduling project: 1. Click Browse, and then navigate to the project .vtz file on the host computer.
  • Page 34: Status

    Click + More details at the bottom of the Device tab to display an expanded section that shows additional touch screen information. If + More Details is selected, click - Less details to collapse the section. 30 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 35: Network

    Network Proxy Settings: Reports whether network proxy settings are enabled or disabled for the touch screen For more information on configuring network settings, refer to System Setup (on page 35). Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 31...
  • Page 36: Usb

    Room Status: The status of the connected room (available or reserved) Calendar Sync: The status of the sync between the touch screen and the room scheduling calendar Crestron Fusion Online Status: The status of the Crestron Fusion connection (if applicable) Display Click Display to view the display status.
  • Page 37: Control System

    IP Address/Hostname: The control system IP address or hostname Room ID: The control system room ID that the touch screen is associated with (for connections to the Crestron Virtual Control server-based control system) Status: The control system connection status Product Manual — Doc. 7927M...
  • Page 38: Settings

    Click the Settings tab on the top left of the configuration interface to display selections for configuring various touch screen settings and to select a touch screen application. Settings Selections Each selection is described in the sections that follow. 34 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 39: System Setup

    System Setup Click System Settings to configure general network and touch screen settings. Settings Tab - System Setup (Continued on following page) Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 35...
  • Page 40 Settings Tab - System Setup (continued) 36 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 41 Custom LED Colors setting. Custom LED Colors: Turn on the toggle to use custom LED color mixing for the available and reserved scheduling states. Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 37...
  • Page 42 1-2-3-4 button sequence. Camera Settings Turn on the Camera toggle to use the touch screen camera. This setting is not available for the TSW-x60-NC and TSW-560P models. 38 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 43: Network Proxy Settings

    Cloud server. This connection is only applicable when the scheduling mode is set to Crestron Default or User Project. Crestron Fusion Cloud URL: Enter the URL used to connect the touch screen to the desired Crestron Fusion Cloud server. Network Proxy Settings Click Network Proxy Settings to configure network proxy settings for the touch screen.
  • Page 44: Audio

    Media Volume: Enter a value (1‒100) for the touch screen media volume level. Beep Enabled: Turn on the toggle to mute the touch screen beep volume. Beep Volume: Enter a value (1‒100) for the touch screen beep volume. 40 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 45: Cloud Settings

    For more information on connecting to the XiO Cloud service, refer to Connect to XiO Cloud Service (on page 58). Configure Date/Time Click Configure Date/Time to configure date and time settings for the touch screen. Settings Tab – Configure Date/Time Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 41...
  • Page 46 Time(24hr Format): Select the time for the touch screen (in 24-hour format) using the pop-up menu that is displayed. Date: Select the date for the touch screen using the pop-up calendar that is displayed. 42 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 47: Authentication Management

    Use the following Authentication Management settings to add, delete, and edit touch screen users and groups. Current User Click the Current User tab to view and edit information for the current touch screen user. Authentication Management - Current User Tab Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 43...
  • Page 48 Enter a new password in the Password field, and then reenter the password in the Confirm Password field. Click OK to save the new password, or click Cancel to cancel the change. 44 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 49 Additionally, the number of users displayed on each page may be set to 5, 10, or 20 users. An Actions column is also provided for each user that allows various actions to be performed. The following selections may be selected from the Actions column. Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 45...
  • Page 50 Click OK to return to the Authentication Management > Users page. Update User Click the editing button in the Actions column to edit settings for the selected user. The Update User dialog box is displayed. Update User Dialog Box 46 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 51 Create User Click Create User at the bottom of the page to create a new touch screen user. The Create User dialog box is displayed. Create User Dialog Box Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 47...
  • Page 52 Active Directory authentication settings. Authentication Management - Groups Tab Enter text in to the Search Groups field to search for and display groups that match the search term(s). 48 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 53 Access Level: The access level of the group and its users Active Directory User: Reports whether the group is (Yes) or is not (No) authenticated through Active Directory Click OK to return to the Authentication Management > Groups page. Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 49...
  • Page 54 Active Directory group in the Name field. If this information is being entered via console commands, omit domain\local from the command (for example, adddomaing - n:crestron -L:A instead of adddomaing -n:domain.local\crestron -L:A). Access Level: Select an access level for the group and its users from the drop-down menu.
  • Page 55: 802.1X Configuration

    Username: If EAP MSCHAP V2- password is selected for Authentication Method, enter a username that is required for authentication. Password: If EAP MSCHAP V2- password is selected for Authentication Method, enter a password that is required for authentication. Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 51...
  • Page 56 If the CAs span multiple pages, use the navigation arrows on the bottom of the page to move forward or backward through the pages, or select a page number to navigate to that page. 52 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 57 Clicking the x button before the CA file is uploaded to the touch screen cancels the upload. Click the x button to close the Manage Certificates dialog box and to return to the 802.1x Authentication page. Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 53...
  • Page 58: Auto Update

    Click Applications to a select an application to run on the touch screen. Settings Tab - Applications Use the Application Mode drop-down menu to select a touch screen application from the available selections. User Project is selected by default. 54 • TSW-560, TSW-760, and TSW-1060 Product Manual — Doc. 7927M...
  • Page 59: Device Pairing

    Device Authentication: Enter authentication credentials for the CEN-ODT-C-POE (if required): Device Username: Enter a valid username used to access the device. Device Password: Enter a valid password used to access the device. Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 55...
  • Page 60: Control System

    NOTE: For more information on connecting the touch screen to Crestron Virtual Control, refer to the help file in the Crestron Virtual Control web configuration interface. To access the help file, click the question mark button on the top left of the page.
  • Page 61: Application Setup

    Microsoft Teams® online meeting solution application (TSW-1060 only) NOTE: A Crestron Flex Microsoft Teams UC system must be configured prior to configuring the Microsoft Teams application on the touch screen. For more information, refer to the UC Video Conference Systems for Microsoft Teams Supplemental Guide.
  • Page 62: Connect To Xio Cloud Service

    XiO Cloud® service allows supported devices across an enterprise to be managed and configured from one central and secure location in the cloud. Supported Crestron® devices are configured to connect to the service out of the box. Use of the service requires a registered XiO Cloud account. To register for an XiO Cloud account, refer to www.crestron.com/Support/Tools/Licensing-Registration/XiO-Cloud-Registration-...
  • Page 63 This page is intentionally left blank. Product Manual — Doc. 7927M TSW-560, TSW-760, and TSW-1060 • 59...
  • Page 64 Product Manual — Doc. 7927M Crestron Electronics, Inc. 15 Volvo Drive, Rockleigh, NJ 07647 08/17/21 Tel: 888.CRESTRON Specifications subject to Fax: 201.767.7656 change without notice. www.crestron.com...

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