How Onstar Service Works - Chevrolet 2010 Impala Owner's Manual

®
OnStar
®
OnStar uses several innovative technologies and live
advisors to provide a wide range of safety, security,
navigation, diagnostics, and calling services.
Automatic Crash Response
In a crash, built in sensors can automatically alert an
OnStar advisor who is immediately connected to
the vehicle to see if you need help.

How OnStar Service Works

Q : This blue button connects you to a specially
trained OnStar advisor to verify your account information
and to answer questions.
]
: Push this red emergency button to get priority help
from specially trained OnStar emergency advisors.
1-22
X
: Push this button for hands-free, voice-activated
calling and to give voice commands for turn-by-turn
navigation.
Crisis Assist, Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock, Roadside Assistance,
Turn-by-Turn Navigation and Hands-Free Calling are
available on most vehicles. Not all OnStar services are
available on all vehicles. For more information see the
OnStar Owner's Guide or visit www.onstar.com (U.S.)
or www.onstar.ca (Canada), contact OnStar at
1-888-4-ONSTAR (1-888-466-7827) or TTY
1-877-248-2080, or press
OnStar advisor 24 hours a day, 7 days a week.
For a full description of OnStar services and system
limitations, see the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the OnStar terms and
conditions included in the OnStar Subscriber
Information.
OnStar service cannot work unless the vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area. OnStar service
also cannot work unless the vehicle is in a place where
the wireless service provider OnStar has hired for that
area has coverage, network capacity and reception when
the service is needed, and technology that is compatible
with the OnStar service. Not all services are available
everywhere, particularly in remote or enclosed areas, or
at all times.
Q to speak with an