Lexmark CX920 User Manual page 262

Troubleshooting
Notes:
•
To align Front ADF Registration, place the test page faceup, short edge first into the ADF.
•
To align Rear ADF Registration, place the test page facedown, short edge first into the ADF.
5
In the Copy Quick Test menu, touch Start.
6
Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are different from the original document, then adjust Horizontal
Adjust and Top Margin.
7
Repeat step 5 and
Cannot scan from a computer
Action
Step 1
a
Turn off the printer, wait for about 10 seconds, and then turn it
back on.
b
Resend the scan job.
Can you send the scan job?
Step 2
a
Make sure that the cables between the printer and the print
server are secure.
For more information, see the setup documentation that came
with the printer.
b
Resend the scan job.
Can you send the scan job?
Partial copies of document or photo
Action
Step 1
a
Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
b
Copy the document or photo.
Is the document or photo copied correctly?
Step 2
a
Match the paper size setting and the paper loaded in the tray.
b
Copy the document or photo.
Is the document or photo copied correctly?
step 6 until the margins of the Copy Quick Test page closely match the original document.
Yes No
The problem is Go to step 2.
solved.
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
The problem is Contact
solved. support.
262
customer
customer