Lexmark CX920 User Manual page 235

Troubleshooting
Action
Step 5
a
Remove, and then reinstall the print driver.
b
Print the document.
Is the document printed?
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
navigate through the settings.
Action
a
Remove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
affect the quality of future print jobs.
b
Print the document.
Is the printer printing blank or white pages?
Dark print
Yes No
The problem is Contact
solved. support.
Yes No
Contact customer The problem is
support. solved.
235
customer
to