Disconnecting Inputs From Outputs; Dante Troubleshooting - Extron electronics AXI 02 AT User Manual

3.
4.
5.

Disconnecting Inputs from Outputs

To remove a subscription, click the intersection between the receiver and the transmitter.
NOTE: After making changes to Dante network routing such as connections

Dante Troubleshooting

The most common Dante troubleshooting issues occur when devices are not discovered by
the Dante Controller software, or routing is not successful. Both issues occur when software
is not able to properly discover devices operating on the Dante network.
Before moving into more difficult troubleshooting, shut down Dante Controller and reseat the
Ethernet cable connecting the host PC to the Dante network and restart Dante Controller.
This can be enough for the software to reacquire the Dante network.
If the problem persists, perform the following troubleshooting procedures in the order
presented.
Figure 27. Routing Tab of Network View Screen
To show the transmitters of a Dante device, click the
in the Dante Transmitters panel, such as DMP128Plus-MainRack (see figure 27,
+
above). The converts to a – sign when the device expands.
To show the receivers of a Dante device, click the
the Dante Receivers panel, such as AXI02-Breakout1 (
Click the intersection of the desired transmitter and receiver (
Example: DMP128Plus-MainRack EXP_Out-01 is routed to the AXI02-Breakout1
Analog-S/PDIF Out 1.
A check mark at the intersection indicates the subscription is made. A check mark also
appears next to the receiver channel.
(subscriptions), device names, or channel labels, wait at least 5 seconds before
disconnecting or powering down the devices. This ensures that the new information
is properly saved to those devices. Device level configuration such as sample rates,
latency, and clock settings are saved instantly.
+
box next to the desired device
+
box next to the desired device in
).
2
).
3
AXI 02 AT • Dante Controller
1
25