Getting Help - CONCORD Eye-Q Go Wireless User Manual

GETTING HELP

GETTING HELP
You can get help from our troubleshooting section, FAQ on our website or by
contacting a customer support representative.
Troubleshooting Section
If you need help with your camera, refer to the Troubleshooting section of this
manual on page 77.
Website Customer Support/FAQ
Please visit our customer support website at: www.support.concord-camera.com
to view the FAQ section. Most support issues are answered in the Frequently
Asked Questions (FAQ) section.
Customer Support
Before You E-mail or Call us
If you have questions concerning the operation of the camera or software
installation, you can speak to or e-mail a customer service representative. Please
have the following information available:
Computer Information:
Operating System
Processor Speed (MHz)
Computer Make and Model
Amount of memory
Exact Error message received
CD-ROM Part Number
91