CONCORD Eye-Q Go Wireless User Manual page 90

TROUBLESHOOTING
SYMPTOM
Camera is not
responding during
picture capture.
The shutter button does
not work.
LCD
The LCD display is
dark.
The LCD screen looks
milky and/or scratched.
The LCD is not
displaying anything.
VIEWING VIDEO CLIPS ON THE COMPUTER (WINDOWS 98/98SE/2000)
Cannot playback stored
video clips on the
computer.
POSSIBLE CAUSE
The battery level is low and
the camera does not have
sufficient power to complete
picture capture.
The camera is not turned on.
The camera is processing a
picture; the ready LED light
is still blinking.
Protective plastic film still in
place on the camera.
The LCD brightness level is
set too low.
Protective plastic film still in
place on the camera.
LCD is turned off.
The battery level is low.
Video playback files are
missing.
88
POSSIBLE SOLUTION
Replace the battery.
Turn the camera on.
Wait until the light stops
blinking before attempting to
take another picture.
Make sure the protective
plastic film covering the LCD
during shipment, has been
removed.
Increase the brightness level
on your LCD to meet your
personal needs. See p.52
for setting the brightness.
Make sure the protective
plastic film covering the LCD
during shipment, has been
removed.
Turn the LCD on, by
pressing ( )
Replace the battery.
Install Microsoft DirectX 9.
(p.63)