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Appendix
Troubleshooting
If you have difficulty with your telephone, please try the following suggestions.
For customer service, or to purchase accessories or replacement parts, visit our
https://telephones.att.com
website at
1 (866) 288-4268
Canada, dial
My phone doesn't work at all.
Make sure the power cord is securely plugged in.
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Make sure that the battery connector is securely plugged into the handset.
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Make sure the telephone line cord is securely and firmly plugged into the
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telephone base and the telephone wall jack.
Charge the battery in the handset for at least 16 hours. For optimum daily
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performance, return the handset to the telephone base or charger when not
in use.
If the battery is depleted, charge the handset for at least 30 minutes before
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you use it. Refer to page 12 for details.
Reset the telephone base. Unplug the electrical power. Wait for approximately
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15 seconds, then plug it back in. Allow up to one minute for the handset and
telephone base to reset.
You may need to purchase a new battery. Please refer to Battery installation
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and charging (pages 12-14) in this user's manual.
The display shows No line. I cannot get a dial tone.
First try all the suggestions mentioned above.
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If the previous suggestions do not work, disconnect the telephone line
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cord from your telephone and connect the telephone line cord to another
telephone.
If there is no dial tone on that other telephone either, your telephone line
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cord may be defective. Install a new telephone line cord.
If changing the telephone line cord does not help, the wall jack (or the
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wiring to this wall jack) may be defective. Try using a different wall jack in
your home to connect your GL2101/GL2101-2 telephone, or contact your
telephone service provider (charges may apply).
, or call
.
60
1 (800) 222-3111
. In
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