AT&T CL81101 User Manual
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AT&T CL81101 User Manual

Dect 6.0 cordless telephone with caller id/call waiting
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User's manual
CL81101/CL81201/CL81211/
CL81301
DECT 6.0 cordless telephone
with caller ID/call waiting

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Summary of Contents for AT&T CL81101

  • Page 1 User’s manual CL81101/CL81201/CL81211/ CL81301 DECT 6.0 cordless telephone with caller ID/call waiting...
  • Page 2 Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at 1 (800) 222-3111. call Model number: CL81101 (one handset) CL81201 (two handsets) CL81211 (two handsets) CL81301 (three handsets) Type: DECT 6.0 cordless telephone with caller ID/call waiting...

  • Page 3: Parts Checklist

    Wall mount bracket Quick start guide CL81101/CL81201/CL81211/ CL81301 DECT 6.0 cordless telephone with caller ID/call waiting Cordless handset (One for CL81101) (Two for CL81201/CL81211) (Three for CL81301) Battery for cordless handset (One for CL81101) (Two for CL81201/CL81211) (Three for CL81301)

  • Page 4: Table Of Contents

    CL81101/CL81201/CL81211/ CL81301 DECT 6.0 cordless telephone with caller ID/call waiting Table of contents Getting started Quick reference guide - handset ... 1 Quick reference guide - telephone base ... 3 Installation ... 4 Telephone base and charger installation ... 5 Telephone base installation ...
  • Page 5 Push-to-talk (PTT) ... 26 Turn PTT on or off ... 26 PTT call to a single handset ... 26 PTT call to a group of handsets ... 27 Answer a PTT call ... 28 Change a one-to-one PTT call to an intercom call ... 28 Answer an incoming call during PTT ...

  • Page 6: Getting Started

    Getting started Quick reference guide - handset CHARGE indicator On when the handset is charging in the telephone base or charger. qCID/VOLUME Press qCID to show caller ID history (page 39). Press to scroll down while in menus. While entering names or numbers, press to move the cursor to the left.

  • Page 7: Main Menu

    Getting started Quick reference guide - handset Main menu The > symbol highlights a menu item. >Directory Caller ID log PUSH TO TAL� Press to initiate a one-to-one (page 26) or one-to-group broadcast (page 27). Press and hold to broadcast to a group of handsets (page 27).

  • Page 8: Quick Reference Guide - Telephone Base

    Getting started Quick reference guide - telephone base IN USE indicator On when the handset is in use. On when a handset is being registered. Flashes when there is an incoming call or when a handset is being deregistered. Flashes when another telephone is in use on the same line.

  • Page 9: Installation

    Getting started Installation You must install and charge the battery before using the telephone. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 8).

  • Page 10: Telephone Base And Charger Installation

    Getting started Telephone base and charger installation Install the telephone base and charger as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 8 for details. Telephone base installation •...

  • Page 11: Battery Installation And Charging

    Getting started Battery installation and charging Install the battery as shown below. screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use.
  • Page 12 Getting started Battery installation and charging CHARGE light After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time. For instructions, see Set date/time on page 12. To skip setting the date and time, press IMPORTANT INFORMATION 1.

  • Page 13: Installation Options

    Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers.

  • Page 14: Wall Mount To Tabletop Installation

    Getting started Installation options Wall mount to tabletop installation 1. If the telephone line cord and power adapter cord are bundled, untie them first. 2. Push the telephone base up to detach it from the wall mount bracket. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet.

  • Page 15: Telephone Settings

    Telephone settings Handset settings Use the menu to change the telephone settings. 1. Press MENU/ SELECT is not in use) to enter the main menu. 2. Press qCID or pDIR to scroll to the feature to be changed. When scrolling through the menu, the > symbol indicates the selected menu item.

  • Page 16: Ringer Tone

    Telephone settings Handset settings Ringer tone You can choose one of 10 ringer tones. 1. Press MENU/ SELECT 2. Use qCID or pDIR to scroll to >Ringers, then press /SELECT. MENU 3. Press qCID or pDIR to scroll to >Ringer tone, then press /SELECT.

  • Page 17: Set Date/Time

    Telephone settings Handset settings Set date/time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. You can turn off the date and time settings of the caller ID service and set the date and time manually (see Use caller ID to automatically set date and time on page 15).

  • Page 18: Lcd Language

    Telephone settings Handset settings LCD language You can select the language used for all screen displays. 1. Press MENU/ SELECT 2. Use q or p /SELECT. MENU 3. Press /SELECT to choose >LCD language. MENU 4. Press q or p or >Español.

  • Page 19: Rename Handset

    Telephone settings Handset settings NOTES: • Your telephone service provider voicemail might alert you to new messages with a stutter (broken) dial tone. Contact your telephone service provider for more details. • For information about using your voicemail service, contact your telephone service provider. Rename handset You can create a handset name for each system handset.

  • Page 20: Use Caller Id To Automatically Set Date And Time

    Telephone settings Handset settings Use caller ID to automatically set date and time Follow the steps below to turn the CID time sync feature on or off. The default setting is On. 1. When the handset is in idle mode, press MENU/ enter the main menu.

  • Page 21: Dial Mode

    Telephone settings Handset settings NOTE: If in the future, your telephone service provider requires you to dial 10 digits to make a local call (area code plus telephone number), you need to delete your home area code and dial out locally from the caller ID log. With the home area code displayed, press and hold /DELETE until the digits are deleted, and then press MUTE...

  • Page 22: Telephone Operation

    Telephone operation Handset operation Making a call PHONE/ • Press FLASH telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds). NOTE: Pressing PHONE/FLASH to access services from your telephone service provider does not affect the elapsed time. On hook dialing (predialing) 1.

  • Page 23: Speakerphone

    Telephone operation Handset operation Speakerphone During a call, press speakerphone and normal handset use. Press hang up. NOTES: • When you use the speakerphone, the key pad of the handset and the /SPEA�ER button are lit. • The speakerphone uses more power than the normal handset. If the handset battery becomes very low while you are using the speakerphone, the call remains in speakerphone mode until you hang up or the battery becomes depleted.

  • Page 24: Equalizer

    Telephone operation Handset operation Equalizer The equalizer feature on the handset enables you to change the quality of the audio to best suit your hearing. While on a call or intercom call, press EQ equalizer setting Treble 1, Treble 2, Bass or Natural (the default setting).

  • Page 25: Options While On Calls

    Telephone operation Options while on calls Volume control While on a call, press increase the listening volume. You six levels. NOTES: • Handset and speakerphone volume settings are independent. • When the volume reaches the minimum or maximum setting, you hear two beeps. Call waiting If you subscribe to call waiting service from your telephone service provider, you hear two beeps if someone calls while you are already on a call.

  • Page 26: Chain Dialing

    Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history or redial memory while you are on a call. Chain dialing is useful when you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID history or redial list.

  • Page 27: Temporary Tone Dialing

    Blind transfer While on an outside call, you can transfer it handset. This feature is not available for model CL81101 unless you purchase an accessory handset (AT&T model CL80101). To transfer an outside call directly without notifying the desired handset: 1.

  • Page 28: Multiple Handset Use

    Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: HANDSET LOCATOR on the telephone • Press base to start the paging tone on all handsets for 60 seconds.

  • Page 29: Intercom

    Use the intercom feature for conversations between two handsets. This feature is only available if you have at least two system handsets. Intercom is not available for the CL81101 model. You can buy accessory handsets (AT&T model CL80101) to expand your system.

  • Page 30: Answer An Incoming Call During An Intercom Call

    Multiple handset use Intercom Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call, there is a call waiting tone. • To answer the call, press automatically. The party on the intercom call hears four beeps. handsets can also answer the incoming call by pressing •...

  • Page 31: Push-To-Talk (Ptt)

    Multiple handset use Push-to-talk (PTT) You can directly broadcast messages to the speakerphone of any handset. Any handset you call can respond by pressing the PUSH TO TAL� key to begin two-way communication. • Only one handset can talk at a time. To do so, press and hold PUSH TO TAL�.

  • Page 32: Ptt Call To A Group Of Handsets

    Multiple handset use Push-to-talk (PTT) 2. Press and hold PUSH TO TAL� on your handset. A chirp indicates your microphone is on. Speak towards the handset. Your voice is broadcast to the destination handset. While you are speaking, your handset screen shows PTT To handset: X.

  • Page 33: Answer A Ptt Call

    Multiple handset use Push-to-talk (PTT) NOTE: After PUSH TO TAL� is released, the PTT call remains open for a short time. If no one presses PUSH TO TAL� within 10 seconds, the PTT call ends automatically. Answer a PTT call You can respond to a PTT call whenever the speakerphone light is off, as described below.

  • Page 34: Answer An Incoming Call During Ptt

    Multiple handset use Push-to-talk (PTT) Answer an incoming call during PTT When you receive an incoming outside call during PTT, there is an alert tone. • During a one-to-one PTT, press destination handset. The PTT call ends automatically and the outside call is answered.

  • Page 35: Directory

    Directory About the directory Shared directory The directory is shared by all handsets. Changes made to the directory from any handset apply to all. NOTE: Only one handset can review the directory at a time. If another handset tries to enter the directory, the screen shows Not available at this time.

  • Page 36: Create Directory Entries

    Directory Create directory entries Create a new directory entry 1. Press MENU/ SELECT /SELECT to select >Directory. 2. Press MENU 3. Press q or p /SELECT. 4. Press MENU 5. Use the dialing keys to enter a telephone number (up to 30 digits) when prompted.

  • Page 37: Add A Predialed Telephone Number To The Directory

    Directory Create directory entries Dialing keys space 8. Press /SELECT to store your new directory entry. There is a MENU confirmation tone and the screen shows Saved. To change the entry later, see page 34. NOTE: The first letter of every word is a capital letter. The remaining letters in a word start as lower case letters as shown in the chart on the next page.

  • Page 38: Review The Directory

    Directory Review the directory Review directory entries 1. Press DIRp when in idle mode. The summary screen shows briefly and then the first entry in the directory shows. -OR- Press MENU/ SELECT >Directory. Press MENU 2. Press q or p alphabetically by the first letter in the name.

  • Page 39: Dial, Delete Or Edit Directory Entries

    Directory Dial, delete or edit directory entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the handset. Use Review the directory (page 33) to show an entry. Display dial To dial a displayed number from the directory, press /SPEA�ER SPEA�ER.

  • Page 40: Speed Dial

    Directory Speed dial The telephone base has 10 speed dial locations (0-9) where you can store the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location. Speed dial assignments can only be selected from existing directory entries.

  • Page 41: Delete A Speed Dial Number

    Directory Speed dial Delete a speed dial number 1. When the telephone is idle, press MENU 2. Press Press /SELECT to select >Directory MENU 3. Press q or p /SELECT. MENU 4. Press q or p delete the speed dial number from, then press There is a confirmation tone and the screen shows Speed dial empty before returning to the previous menu.

  • Page 42: Caller Id

    Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on...

  • Page 43: Caller Id History

    Caller ID Caller ID history How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls.

  • Page 44: Caller Id Operation

    Caller ID Caller ID operation Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory.

  • Page 45: View Dialing Options

    Caller ID Caller ID operation NOTE: Only one handset can review the caller ID history at a time. If another handset tries to enter the directory or caller ID history, it shows Not available at this time. View dialing options Although the incoming caller ID log entries have 10 digits (the area code plus the seven-digit number), in some areas, you might need to dial only the seven...

  • Page 46: Save A Caller Id Log Entry To The Directory

    Caller ID Caller ID operation Save a caller ID log entry to the directory 1. When in the caller ID log, press q 2. Press /SELECT to select an entry. The screen displays EDIT NUMBER. MENU 3. Use the dialing keys to edit the number. •...

  • Page 47: Reasons For Missing Caller Id Information

    Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message PRIVATE NUMBER PRIVATE NAME PRIVATE CALLER UNKNOWN NUMBER UNKNOWN NAME UNKNOWN CALLER The caller prefers not to show the phone number. The caller prefers not to show the name.

  • Page 48: Appendix

    Appendix Adding and registering handsets Your telephone can support up to 12 cordless handsets (AT&T model CL80101, sold separately). The handset must be registered to the telephone each handset separately. The handsets provided within your product box are already registered as HANDSET 1 and so forth. Additional handsets are assigned numbers in the sequential order they are registered (up to HANDSET 12).

  • Page 49: Deregistering Handsets

    Appendix Deregistering handsets You may need to deregister your handsets if: • You have 12 registered handsets and need to replace a handset. -OR- • You wish to change the designated handset number of your registered handsets. You must first deregister ALL the handsets, and then register each handset you wish to use again, one at a time.

  • Page 50: Alert Tones And Lights

    Appendix Alert tones and lights Screen icons Battery status - low battery (flashing); place handset in telephone base or charger to recharge. Battery status - battery is charging (animated display). Speakerphone - the speakerphone is in use. Ringer off - the handset ringer is off. New voicemail - you have new voicemail from your telephone service provider.

  • Page 51: Lights

    Appendix Alert tones and lights Lights IN USE On when the handset is in use. On when a handset is being registered. Flashes when there is an incoming call or when a handset is being deregistered. Flashes when another telephone is in use on the same line.

  • Page 52: Handset Display Screen Messages

    Appendix Handset display screen messages Screen display messages Caller ID log empty Call transferred Calling HANDSET X (for systems with three or more handsets) Calling other handset (for systems with two handsets) Contact deleted Directory empty Directory full Ended HANDSET X is calling (for systems with three or more handsets)
  • Page 53 Appendix Handset display screen messages Screen display messages No line No answer. Try again Number already saved Not available at this time Other handset is calling (for systems with two handsets) Out of range OR No pwr at base ** Paging ** Phone Place in charger Put HS on BASE to...

  • Page 54: Troubleshooting

    Appendix Troubleshooting If you have difficulty with your phone please try the suggestions below. For Customer Service, visit our website at 1 (800) 222-3111 My telephone doesn’t work at all. • Make sure the power cord is securely plugged in. •...
  • Page 55 Appendix Troubleshooting • Eliminate any background noise. Noise from a television, radio or other appliances might cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room with less background noise. •...
  • Page 56 Appendix Troubleshooting • Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. • If the battery is depleted, it might take approximately 30 minutes to charge the handset before it shows Low battery.
  • Page 57 Appendix Troubleshooting I hear other calls while using my phone. • Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, call your telephone service provider. My cordless handset does not ring when I receive a call. •...
  • Page 58 Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. •...
  • Page 59 Appendix Troubleshooting • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 5). The filter prevents noise and caller ID problems resulting from DSL interference.
  • Page 60 Appendix Troubleshooting Common cure for electronic equipment. If the telephone does not seem to be responding normally, try putting the cordless handset in the telephone base or charger. If it does not fix the problem, do the following (in the order listed): Disconnect the power to the telephone base.

  • Page 61: Maintenance

    Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it.

  • Page 62: Important Safety Information

    Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...

  • Page 63: Especially About Cordless

    Appendix Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.

  • Page 64: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.

  • Page 65: Fcc Part 15

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.

  • Page 66: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at 1 (800) 222-3111 1. What does this limited warranty cover? The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (“CONSUMER”...
  • Page 67 Appendix Limited warranty • PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or • PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or •...
  • Page 68 Appendix Limited warranty 7. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT.

  • Page 69: Technical Specifications

    Appendix Technical specifications RF frequency band Channels Operating temperature Telephone base voltage (AC voltage, 60Hz) Telephone base voltage (AC adapter output) Handset voltage Charger voltage (AC adapter output) Operation Talk time (cordless handset) Talk time (cordless handset speakerphone) Standby * Operating times vary depending on your actual use and the age of the battery. DECT 6.0 digital technology The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity.

  • Page 70: Index

    Index Index Alert tones, 45 Answering calls, 17 Auto off, 17 Battery charging, 7 Battery installation, 6 Blind transfer, 22 Caller ID (CID), Add entries to phone directory, 41 Dial entries, 40 Caller ID, 37 Call transfer, 22 Call waiting, 20 Chain dialing, 21 Charger installation, 5 Clock, 12...
  • Page 71 Index Index On-hook dialing (predialing), 17 Paging tone, 23 Phonebook, see directory, 30 Power adapter, 5 Predialing, 17 Push-to-talk, 26–29 Quick reference guide, 1–3 Receiving calls, 17 Recharging, 7 Ringer silencing, 17 Safety information, 57–58 Speakerphone, 18 Speed dial, Enter, edit or delete numbers, 35-36 Technical specifications, 64 Telephone operating range, 64 Transfer (blind), 22...
  • Page 72 www.telephones.att.com © 2010-2011 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 3 AT&T 01/11.

This manual is also suitable for:

Cl81211Cl81201Cl81301

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