Customer Care Center - Canon MultiPASS F30 User Manual

Message Message Possible Cause Possible Cause
Message Message Possible Cause Possible Cause
WRONG Printhead is not
CARTRIDGE installed correctly
Y INK EMP T Y Yellow ink tank is
empty

Customer Care Center

Canon offers a full range of customer technical support* options:
• For e-mail support, the latest driver downloads and answers to
frequently asked questions (w w w w w w . . u u s s a a . . c c a a n n o o n n . . c c o o m m / / c c o o n n s s u u m m e e r r )
• 24-hour, 7-day-a-week automated support for troubleshooting
issues on most current products (1 1 - - 8 8 0 0 0 0 - - 4 4 2 2 3 3 - - 2 2 3 3 6 6 6 6 )
• 24-hour, Fax-On-Demand System for product specifications and
technical information (1 1 - - 8 8 0 0 0 0 - - 5 5 2 2 6 6 - - 4 4 3 3 4 4 5 5 )
• Free technical support Monday–Saturday (excluding holidays) for
products still under warranty** (1 1 - - 7 7 5 5 7 7 - - 4 4 1 1 3 3 - - 2 2 8 8 4 4 8 8 )
• Technical support 7 days a week (excluding holidays) for products no
longer under warranty, at $9.99 per call (1 1 - - 7 7 5 5 7 7 - - 4 4 1 1 3 3 - - 2 2 8 8 4 4 8 8 )
* Support program specifics are subject to change without notice.
** Refer to the product information starting on page 54 for warranty details.
Re-install the printhead.
Replace the ink tank. See "Replacing Ink Tanks" on page 33.
Within Canada, call for technical support 24 hours a
day, 7 days a week (1 1 - - 8 8 0 0 0 0 - - O O K K - - C C A A N N O O N N ).
Try This Try This
Try This Try This
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