Canon MultiPASS F30 User Manual page 47

Problem Problem Problem Problem Possible Cause Possible Cause Possible Cause Possible Cause
Error message: Parallel cable used
The Canon does not meet
MultiPASS product
hardware could specification
not be
initialized F30 MFP is not
(continued) ready prior to
launching the
MultiPASS Status
Monitor
F30 MFP is using a
port that is
malfunctioning, or
is attempting to use
a port that does not
exist
Troubleshooting Printing Troubleshooting Printing Troubleshooting Printing Troubleshooting Printing
Problem Problem Problem Problem Possible Cause Possible Cause Possible Cause Possible Cause
Alarm light Paper is jammed
comes on and
F30 MFP beeps
while printing
Printhead Printhead or ink
moves, but one tanks installed
or more colors improperly
do not print
Printhead nozzles
clogged
One or more ink
tanks empty
Printed output Incorrect printer
is not what you cable used
expected
Check that your parallel cable is an IEEE 1284 bi-directional
cable. A six-foot cable is ideal.
Try starting the Status Monitor after the F30 MFP has been
powered on. See "To open the Status Monitor" on page 9.
Change the port to a functioning port through the MultiPASS
Properties window:
1. Click Start Start Start Start, then Settings Settings, then Printers Settings Settings
2. Right-click the MultiPASS printer MultiPASS printer icon, then select Properties
MultiPASS printer MultiPASS printer
Clear the paper jam.
If there is no paper jam, turn off and unplug the F30 MFP, wait five
seconds, then plug it in and turn it on again. If the problem is
resolved, the Alarm light will turn off, the printhead holder will
move to its home position on the right, and the LCD will return to
standby mode. If the alarm light remains lit, contact the Canon
Customer Care Center.
Verify that the printhead and ink tanks are installed properly.
Ensure that the protective plastic covers and tapes are removed
before installing.
Print a nozzle check pattern (see "Printing a Nozzle Check
Pattern" on page 34). If needed, clean the printhead (see
"Cleaning the Printhead" on page 35).
Check for an error message in the LCD and replace if necessary.
Verify that you are using the correct printer cable.
Try This Try This Try This Try This
Printers. Printers Printers
Properties.
Properties Properties
Try This Try This Try This Try This
4 4 1 1