Canon MultiPASS F30 User Manual page 62

F30 MFP User's Manual
InstantExchange is a warranty program that expedites, usually by the next business day
defective product with a refurbished product. The refurbished product you receive will be covered by the
balance of the period remaining on your original limited warranty. N N o o t t e e t t h h a a t t b b y y u u s s i i n n g g t t h h i i s s s s e e r r v v i i c c e e y y o o u u w w i i l l l l k k e e e e p p
t t h h e e r r e e p p l l a a c c e e m m e e n n t t p p r r o o d d u u c c t t t t h h a a t t i i s s s s e e n n t t t t o o y y o o u u , , a a n n d d y y o o u u r r o o r r i i g g i i n n a a l l l l y y p p u u r r c c h h a a s s e e d d p p r r o o d d u u c c t t s s h h a a l l l l b b e e c c o o m m e e t t h h e e p p r r o o p p e e r r t t y y
o o f f C C a a n n o o n n . . InstantExchange warranty program service is available only during the express limited-warranty
period for your product and only in the continental United States, Alaska and Hawaii during such period.
If the Canon Customer Care Center representative cannot correct the problem with your product over the
telephone, and you elect InstantExchange warranty program service, the representative will issue you a
reference number upon verification of warranty eligibility. You will be asked for information pertaining to your
defective product and for a ship-to location for the replacement product (street address only). You must also
provide a major credit card number that will be pre-authorized by Canon in an amount up to the cost of a new
product at the time you elect InstantExchange warranty program service. Y Y o o u u r r c c r r e e d d i i t t c c a a r r d d n n u u m m b b e e r r w w i i l l l l b b e e
c c h h a a r r g g e e d d i i n n a a n n a a m m o o u u n n t t u u p p t t o o t t h h e e c c o o s s t t o o f f a a n n e e w w p p r r o o d d u u c c t t (i) if you do not return your defective product to a Canon
repair facility by the date specified by Canon and in the manner described below; (ii) if the defect(s) in the
product is/are not covered by this limited warranty; or (iii) if the warranty period on the product has expired or
has not been sufficiently established by your supplying the appropriate documentation.
The Canon repair facility will ship out the replacement product via overnight courier, prepaid by Canon. After
receipt of the replacement product (with instructions and a pre-paid return waybill), follow the instructions to
ship the defective product to a Canon repair facility. You must return the defective product in the shipping
carton in which the replacement product was packed (be sure to retain your printhead and ink tanks), and you
must include the reference number, a a c c o o p p y y o o f f y y o o u u r r d d a a t t e e d d p p r r o o o o f f o o f f p p u u r r c c h h a a s s e e (bill of sale) and a complete
explanation of the problem. D D o o n n o o t t i i n n c c l l u u d d e e a a n n y y o o t t h h e e r r i i t t e e m m s s i i n n t t h h e e r r e e t t u u r r n n s s h h i i p p p p i i n n g g c c o o n n t t a a i i n n e e r r . .
This limited warranty gives you specific legal rights, and you may also have other rights that vary from state to
state.
* * Support program specifics are subject to change without notice.
† † InstantExchange warranty program service is subject to availability of refurbished replacement units.
† † † † 9 a.m.–5 p.m. (local), Monday–Friday (excluding holidays). The Canon Customer Care Center must receive pertinent
information by 3 p.m. (E.S.T.) to ensure next-business-day InstantExchange warranty program service (two-business-day
InstantExchange warranty service for Alaska and Hawaii). Canon does not guarantee next-business-day service in the
event of factors beyond Canon's reasonable control.
5 5 6 6
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I I n n s s t t a a n n t t E E x x c c h h a a n n g g e e
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, the exchange of a