Brady BP-IP300 Operation/Configuration Manual page 73

Basic Troubleshooting Guide
Error messages
Protocol error
Ribbon too
Narrow for
Label
Voltage error
Wrong revision
66
Cause
Printer has received an
unknown or invalid
command from the
computer.
Ribbon is smaller than
the width of the installed
supply.
An incorrect voltage is
detected.
The firmware that is
loaded or is being loaded
into the printer is not
compatible with the
hardware configuration.
Remedy
• Press the pause key to skip the
command.
or
• Press the cancel key to cancel
the print job.
Install recommended larger
ribbon or select Enter to bypass
the error and the printer will load
primary ribbon settings for Hassle
Free mode and will allow printing.
Note the details reported on this
error, then recycle power to the
printer. If the error does not clear,
call service.
Obtain the correct firmware for
this printer and load it.