Parts Ordering Process; Gbc Emergency Parts Ordering Procedure - GBC FusionPunch II Service Manual

Parts Ordering Process

GBC Emergency Parts
Ordering Procedure
1. Xerox CSE faxes Emergency Parts Order
Form to 1-630-259-1724.
2. Fax machine pages GBC Material
Handler.
3. The GBC Material Handler picks the
parts, and places an order Next Flight Out
(NFO).
4. The GBC Material Handler returns phone
call to customer per Emergency Parts
Order Form, and also contacts GBC
National Technical Specialists via
voicemail to give shipping information and
Estimated Time of Arrival (ETA).
5. The GBC Material Handler contacts the
shipper and sends out the Emergency
Parts Order Next Flight Out (NFO).
GBC FusionPunch II Service Manual
GENERAL BINDING CORPORATION
Emergency Parts Order Form
Xerox
1-630-259-1724
Fax To:
Date: ___________________________
Customer P.O.#: ___________________________
Dealer Number: XEROX
Model Number: ___________________________
Xerox Customer Service Engineer
Customer Contact/ Phone Number
Ship VIA: Air
Special Instructions:
Part Number Qty
12/2003
1-3
Work Order No.: _________________________________
DSS Initials: _________________________________
Ordered by: _________________________________
Serial Number: _________________________________
SHIP TO:
Company:
Address:
City, State, ZIP:
Attn:
Description
Parts Ordering Process