Headsets; Manual Operation - Lucent Technologies Merlin Legend 10BS Operator's Manual

Headsets

Headsets are designed for hands-free telephone use and consist of several components, depending upon
whether manual or one-touch operation is used. Any of the AT&T headpieces work in either mode. For
information on telephone features for headsets, see Auto Answer All, p. 8, and Voice Announce, p. 22.
Note: A calling group agent using a headset must press the Headset Hang Up button to complete a call
in order to update the supervisor's Agent button.
-Headpieces-
Mirage ® . Receiver fits over either ear. Not for noisy environments.
StarSet ® . Eartip fits in ear canal.
®
Supra Monaural. Adjustable headband and soft ear cushion.
Supra Monaural Noise-Canceling (NC). Same as above with noise-canceling microphone that
reduces background noise transmission by up to 75%.
Supra Binaural. Sound in both ears.
Supra Binaural Noise-Canceling (NC). Same as above with noise-canceling microphone on
flexible boom; features windscreen and reduces background noise transmission by up to 75%.
-Manual Operation-
Choose manual operation when a
headset is used occasionally. You must
pick up the handset to answer a call and
replace it to hang up. The manual
headset consists of the headpiece, a
modular base unit, and the telephone.
The headpiece plugs into the modular
base unit, and the modular base unit
connects to the telephone through the
HANDSET jack on the side of the
telephone. The telephone handset is
plugged into the modular base unit.
-One-Touch Operation
One-touch operation allows you to
simply touch a button to answer a call
and touch a button again to hang up.
Use one of the headpieces along with a
plug prong base unit, an adapter (502C),
and the telephone. The headpiece
connects to the plug prong base unit,
which in turn connects to the adapter.
The adapter plugs into the OTHER jack
on the underside of the telephone. Use a
programmed Auto Answer All (p. 8)
button to turn headset operation on or
off.
Headpiece
Handset Jack
Plug Prong
Base Unit
Headpiece
7
Modular
Base Unit
OTHER Jack
(underside)
502C
Adapter