Lucent Technologies Merlin Legend 10BS Operator's Manual page 7

Analog direct-line consoles
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Feature Finder
Customizing Your Phone
If you want to ...
Program a feature on an unused line button.
Adjust volume of the speaker, handset, or ringer.
Give your phone its own distinctive ring.
Delay or remove the ring from an outside,
SA, or ICOM line button.
Make and answer calls with no hands.
Covering Calls
Have a co-worker answer your calls.
Answer all of a co-worker's calls from your telephone.
Stop your calls from being covered by others.
Stop your outside calls from going to your company's
voice mail system (or send your calls to voice mail).
Forward your calls to another telephone.
Answer your calls from another extension.
Answer a call ringing at a co-worker's extension.
Answer a call on a line that's not on your phone.
Put a call on hold at a busy extension until your
co-worker is ready for it, or complete a transfer to an
extension that doesn't answer.
Hold a call when you're trying to transfer it and your
co-worker doesn't answer; page your co-worker
while the caller waits.
Handling Console Basics
Monitor the status of other extensions in your system.
Set up your system to cover outside calls after
business hours.
Respond to a system alarm.
Set a wake-up call.
Then
See Programming Buttons & Settings, p. 23.
See Ringing/Volume Control and
Speakerphone Volume Control, p. 1, or
Speaker/Ring Volume, p. 2.
See Rings, p. 3.
See Rings, p. 3, and Coverage, p. 18.
See HFAI button, p. 1, to answer inside calls
hands-free. For information on headsets, see p. 7,
Auto Answer All, p. 8, and Voice Announce,
p. 22.
See Coverage, p. 18, and Line Buttons, inside
front cover.
See Coverage, p. 18.
See Forward & Follow Me, p. 20.
See Pickup, p. 21.
If your system doesn't have voice mail,
see Camp-On, p. 18.
See Park & Pickup, p. 21.
See Extension Status, p. 19. If you supervise a
calling group, ask your system manager for the
Calling Group Supervisor's Guide.
See Night Service, p. 20.
See Alarm, p. 15.
See Reminders, p. 11.
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