Lucent Technologies Merlin Legend MLX-10 User Manual
Communications system, mlx display telephones
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- Operator's manual (30 pages) ,
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- Operator's manual (30 pages)
Table of Contents
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Document # 555-660-122
Comcode: 108196221
Issue 1, February 1998
MERLIN LEGEND
Communications System
MLX Display Telephones User's Guide
Contents
Your MERLIN LEGEND MLX Display Telephone ........................................... 1
Describes the phone buttons and screens
Understanding Your Telephone ............................................................ 2
Line Buttons, Line Button Lights, Tones, Rings
Feature Finder ............................................................................. 3-4
Use to choose the right feature for the activity you want to perform.
Headsets ........................................................................................ 5
Headpieces, Headset Features
Call Handling .................................................................................. 6
Making & Answering Calls, Transfer, Hold, Conference
Messaging .................................................................................. 7-8
Leaving Messages, Receiving Messages .............................................. 7
Posting Messages, Signaling & Notify ................................................. 8
Using Features ................................................................................ 9
Display-Only Features, Other Features, Feature Codes
Often-Used Features ................................................................... 10-18
Account Codes, Alarm Clock & Timer ................................................. 10
Authorization Codes, Auto Dial ......................................................... 11
Callback & Line Request, Call Waiting, Camp-On ................................... 12
Coverage, Direct Voice Mail ............................................................ 13
Do Not Disturb, Forward & Follow Me, Last Number Dial .......................... 15
Night Service, Paging, Park & Pickup ................................................. 16
Personal Speed Dial, Privacy, Pickup ................................................. 17
Display Reference ...................................................................... 19-20
Display Screens ............................................................................ 19
Abbreviations Used on Phones with 2-Line Displays ................................ 20
Programming Buttons & Settings .................................................... 20-21
Display Programming, Code Programming ............................................ 20
Programming Codes ....................................................................... 21
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Table of Contents
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Summary of Contents for Lucent Technologies Merlin Legend MLX-10
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Page 1: Table Of Contents
Document # 555-660-122 Comcode: 108196221 Issue 1, February 1998 MERLIN LEGEND Communications System MLX Display Telephones User’s Guide Contents Your MERLIN LEGEND MLX Display Telephone ... 1 Describes the phone buttons and screens Understanding Your Telephone ... 2 Line Buttons, Line Button Lights, Tones, Rings Feature Finder ... - Page 2 For releases prior to R5.0: The MERLIN LEGEND Control Unit recognizes the MLX-5D telephone as an MLX-10D: When an MLX-5D telephone is installed, all line and feature buttons beyond the first 5 physical buttons must be removed by the System Manager using system programming. This is important so that “phantom”...
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Page 3: Your Merlin Legend Mlx Display Telephone
Your MERLIN LEGEND MLX Display Telephone DSS Jack (underside) On MLX-20L and MLX-28D telephones is a connection for a Direct Station Selector (DSS) or PassageWay™ Direct Connect Solution or PassageWay Solution. Unlabeled Display Buttons Press one to select the item next to or above it on the display. Home More Menu... -
Page 4: Understanding Your Telephone
Understanding Your Telephone Line Buttons All Telephones Telephones with System Access (SA) Buttons NNN-XXXX Make/receive outside SA buttons give you access to inside or outside lines calls only. for making and/or receiving calls. To make an outside call on an SA button, first dial the dial-out Telephones with ICOM Buttons code (usually 9) that your system manager supplies. -
Page 5: Feature Finder
Feature Finder This table shows where to look for information about performing specific telephone activities. Any features that do not have detailed instructions can be used by following the directions in Using Features (p. 9) or programmed by following the instructions in Programming Buttons & Settings (p. 20). Calling If you want to ... -
Page 6: Covering Calls
Feature Finder Covering Calls If you want to ... Have a co-worker answer your calls. Answer all of a co-worker’s calls from your telephone. Stop your calls from being covered by others. Stop your outside calls from going to your company’s voice mail system (or send your calls to voice mail). -
Page 7: Headsets
Headsets Headsets for MLX telephones allow one-touch operation, hands-free. Touch a button to answer a call, then touch it again to disconnect. Headsets consist of a headpiece and modular base unit. The base unit plugs into the handset jack. Use the features below to control headset operation. -
Page 8: Call Handling
Call Handling Making & Answering Calls First, review pp. 1–2 to find out about the buttons, lights, tones, and rings on your telephone. In this guide, instructions for using features may not include all the possible ways you can make a call. To make a call , lift handset, use a headset, or press the Speaker button. -
Page 9: Messaging
Messaging Your phone system has several features that allow you to leave messages for others in your office. If you use Leave Message or Posted Messages, the person(s) for whom you are leaving a message must have a display phone. If you wish to leave a message for a person who does not have a display telephone, use voice mail and the Direct Voice Mail feature, if available, or ask the system operator to take a message for the person. -
Page 10: Posting Messages, Signaling & Notify
Messaging Posting Messages A posted message appears on the display of any inside caller who tries to reach you as long as that person has a display phone. (You also see the message posted at your own phone as a reminder.) There may be as many as 20 messages available to you for posting. -
Page 11: Using Features
Using Features There are two ways to activate a feature: • Directly, as explained below • By pressing a line button you programmed with the feature (see Programming Buttons & Settings, p. 20) Display-Only Features To use a Directory of numbers, messages and posted messages, display screen contrast setting (MLX-5D, MLX-10D, MLX-10DP, MLX-16DP, and MLX-28D telephones), alarm clock, or timer:... -
Page 12: Often-Used Features
Often-Used Features Account Codes To program: See Programming Buttons & Settings, p. 20. In some companies you enter an account code before or during a call to indicate client billing information. You may be required to enter an account code for all outside calls, or an account code may be optional for incoming and outgoing calls. -
Page 13: Authorization Codes, Auto Dial
Often-Used Features Authorization Codes* To program: See Programming Buttons & Settings, p. 20. This feature is useful at companies where there are telephones in public areas that are restricted from making some calls. If your system manager has given you an authorization code, you can pick up someone else’s telephone, enter your authorization code, and make an outside call with your own calling... -
Page 14: Callback & Line Request, Call Waiting, Camp-On
Often-Used Features Callback & Line Request Your system has two features that you can use when an outside line or extension is busy. These features give you access to the line or extension when it becomes available. On phones with SA buttons, use Callback to reach: •... -
Page 15: Coverage, Direct Voice Mail
Often-Used Features Coverage To program: See Programming Buttons & Settings, p. 20. Coverage allows calls to your extension to ring elsewhere, so that they can be handled by someone else. If your system has voice mail, your calls can also be covered that way. There are three types of coverage: •... -
Page 16: Directories: Extension & System Directory, Personal Directory
Often-Used Features: Directories Extension & System Directory Check with your system manager to find out whether these directories have been programmed. The System Directory dials numbers that people in your company call often. The Extension Directory dials inside numbers. 1. Press the Menu button. 2. -
Page 17: Do Not Disturb, Forward & Follow Me, Last Number Dial
Often-Used Features Do Not Disturb Must be programmed on a button. To program: See Programming Buttons & Settings, p. 20. This feature prevents calls from ringing at your extension, although outside calls cause the green lights at line buttons to flash. If you have coverage, your calls are covered. -
Page 18: Night Service, Paging, Park & Pickup
Often-Used Features Night Service Your company may use Night Service to treat calls differently after hours. If Night Service is on, you may not be able to make outside calls, or you may need a password to do so. See your system manager for a password and/or emergency numbers you can dial without a password. -
Page 19: Personal Speed Dial, Privacy, Pickup
Often-Used Features Personal Speed Dial Use on MLX-5D, MLX-10D, MLX-10DP, and MLX-16DP telephones only. For MLX-20L telephones, use Personal Directory (p. 14). For MLX-28D telephones, use programmed Auto Dial buttons (p. 11). Use this feature to program 2-digit codes that you can dial in place of frequently used numbers. -
Page 20: Saved Number Dial, Special Characters, System Speed Dial, Voice Announce
Often-Used Features Saved Number Dial Must be programmed on a button. To program: See Programming Buttons & Settings, p. 20. Use this feature to redial a busy or unavailable number that you want to try later. To use: 1. Before hanging up, press the programmed Saved Number Dial button. -
Page 21: Display Reference
Display Reference MLX-28D, MLX-10DP, MLX-16DP, MLX-10D, and MLX-5D telephones have a 2-line screen, 24 characters wide. MLX-20L telephones have a 7-line screen, 24 characters wide. Your phone has 4 basic displays, described below. The display is controlled by the Home, Menu, Feature, and Inspct buttons, which bring up the 4 basic screens. -
Page 22: Abbreviations Used On Phones With 2-Line Displays
Display Reference 2-Line Display Feature Name Abbreviation Feature Name Account Code Entry Acct Notify Alarm Clock AlClk notify receive notify send Authorization Code Entry Auth Auto Dial AutoD Paging inside (extension) group paging loudspeaker paging outside Callback CbckS Park Call Waiting CWait Personalized Ring Camp-On... -
Page 23: Programming Buttons & Settings
Programming Buttons & Settings Programming Codes Account Code Entry Authorization Code Entry Auto Dial inside outside Callback automatic callback off• automatic callback on• selective callback Call Waiting• Camp-On Coverage Coverage inside on• Coverage inside off• Buttons for covering calls Primary Cover Secondary Cover Group Cover Buttons for sending calls... -
Page 24: Feature Codes
Feature Codes Account Code Entry Authorization Code Entry Callback Call Waiting pick up call waiting call Camp-On Direct Voice Mail Follow Me Forward inside outside Forward and Follow Me cancel from all extensions cancel from one extension cancel from your phone Language English French...