Lucent Technologies MERLIN LEGEND Release 6.1 System Planning Manual
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Lucent Technologies MERLIN LEGEND Release 6.1 System Planning Manual

Release 6.1
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Download this manual See also: Installation Manual
MERLIN LEGEND
Communications System
Release 6.1
System Planning
®
555-661-112
Comcode 108289489
Issue 1
August 1998

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Summary of Contents for Lucent Technologies MERLIN LEGEND Release 6.1

  • Page 1 MERLIN LEGEND ® Communications System Release 6.1 System Planning 555-661-112 Comcode 108289489 Issue 1 August 1998...
  • Page 2 Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. Lucent Technologies will not be responsible for any charges that result from such unau- thorized use.

  • Page 3: Table Of Contents

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Contents Page iii Contents New Features and Enhancements xiii Release 6.1 Enhancements (August, 1998) xiii Prior Releases: Features and Enhancements xvii Release 6.0 Enhancements (February, 1998) xvii Release 5.0 Enhancements (June, 1997) xxii Release 4.2 Enhancements (June, 1997) xxvii...
  • Page 4 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Contents Page iv Control Unit Configuration 2–1 Planning Module Placement 2–2 Recording System Operating Conditions 2–7 Numbering the System 2–13 Lines/Trunks 3–1 Identifying Line/Trunk Jacks 3–2 Selecting Line/Trunk Options 3–11 Assigning Lines/Trunks 3–50...
  • Page 5 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Contents Page v Modifications 6–1 Preparation 6–2 Adding to the System 6–2 Upgrading 7–1 Upgrading to Release 6.1 7–2 Release 6.1 Forms 7–5 Customer Support Information A–1 Support Telephone Number A–1 Federal Communications Commission (FCC) Electromagnetic Interference Information...
  • Page 6 F–2 Calculating Unit Loads F–2 Unit Load Worksheet F–3 NI-1 BRI Review G–1 NI-1 BRI Provisioning H–1 Lucent Technologies 5ESS Switch Translations H–2 Northern Telecom DMS-100 Switch Translations H–19 Siemens SSC EWSD Switch Translations H–30 Network Engineering Forms I–1 Glossary GL–1...
  • Page 7 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Figures Page vii Figures Before You Begin 1–1 System Configuration for Support of CTI Applications 1–7 1–2 Sample Floor Plan 1–14 Control Unit Configuration 2–1 Sample Control Unit Diagram 2–6 2–2 Extension Numbers for 2-Digit Numbering Plan...

  • Page 8: D T1/Pri Planner

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Figures Page viii Data Communications 5–1 Analog Voice and Modem Data 5–8 5–2 Modem Data-Only 5–9 5–3 MLX Voice and Modem Data 5–10 5–4 MLX Voice and ISDN Terminal Adapter Data 5–12 5–5 ISDN Terminal Adapter Data-Only...
  • Page 9 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Tables Page ix Tables Before You Begin 1–1 Environmental Requirements 1–2 1–2 Control Unit Space Requirements 1–3 1–3 Employee Communications Survey: Description of Questions 1–12 Control Unit Configuration 2–1 Application Ports 2–15...

  • Page 10: C Data Forms

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Tables Page x Data Communications 5–1 Data Station Configurations 5–14 5–2 Data Forms 5–19 5–3 System Forms 5–20 5–4 Extension Jack Types 5–21 Modifications 6–1 Required Line/Trunk and/or Extension Modules 6–3 6–2 Adding New Trunks...

  • Page 11: Important Safety Instructions

    Never touch uninsulated telephone wires or terminals unless the telephone wiring has been disconnected at the network interface. Use caution when installing or modifying telephone lines. Use only Lucent Technologies-manufactured MERLIN LEGEND Communications System circuit modules, carrier assemblies, and power units in the MERLIN LEGEND Communications System control unit.

  • Page 12: Save These Instructions

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Page xii The MERLIN LEGEND Communications System requires a supplementary ground. Do not attach the power supply cord to building surfaces. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.

  • Page 13: New Features And Enhancements

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 New Features and Enhancements Release 6.1 Enhancements (August, 1998) Page xiii New Features and Enhancements Release 6.1 Enhancements (August, 1998) Release 6.1 includes all Release 6.0 functionality, plus the enhancements listed below.
  • Page 14 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 New Features and Enhancements Release 6.1 Enhancements (August, 1998) Page xiv Centralized Voice Messaging One or more MERLIN LEGEND systems (Release 6.1 or later) can share the voice messaging system (VMS) of another MERLIN LEGEND system, provided the systems are directly connected to the system with the VMS.
  • Page 15 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 New Features and Enhancements Release 6.1 Enhancements (August, 1998) Page xv Calling group overflow coverage. Calling group overflow coverage can be provided by a centralized VMS, a non-local calling group, a QCC queue, a DLC, or any individual extension on the remote system.
  • Page 16 PRI Switch Type Test A new maintenance test, the PRI Switch Type Test, has been created to allow Lucent Technologies technicians or authorized dealers to automatically determine if each end of the PRI tandem trunks has been programmed correctly. Service Observing Service Observing allows one extension to listen in on (observe) a call at another extension.

  • Page 17: Prior Releases: Features And Enhancements

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Prior Releases: Features and Enhancements Release 6.0 Enhancements (February, 1998) Page xvii Prior Releases: Features and Enhancements Release 6.0 Enhancements (February, 1998) Release 6.0 includes all Release 5.0 functionality, plus the enhancements listed below.
  • Page 18 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Prior Releases: Features and Enhancements Release 6.0 Enhancements (February, 1998) Page xviii associates with routes, Facility Restriction Levels (FRLs), digit absorption, and digit prepending. This allows ARS-like routing of non-local dial plan calls.
  • Page 19 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Prior Releases: Features and Enhancements Release 6.0 Enhancements (February, 1998) Page xix Voice Mail and Auto Attendant. Networked systems should have their own local voice mail and/or auto attendant applications as well as their own external alerts and Music On Hold sources.
  • Page 20 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Prior Releases: Features and Enhancements Release 6.0 Enhancements (February, 1998) Page xx Prompt-Based Overflow System managers can activate the Prompt-Based Overflow option. This option allows callers waiting in queue and listening to a delay announcement to press the # key in order to reach the overflow receiver for the group, which may be the QCC queue or another calling group (including a calling group assigned for a voice mail system).
  • Page 21 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Prior Releases: Features and Enhancements Release 6.0 Enhancements (February, 1998) Page xxi Pause cannot be originated from a single-line telephone or a remote access user. A multiline telephone user in the local system must enter an authorization code to activate the feature.

  • Page 22: Release 5.0 Enhancements (June, 1997)

    MERLIN LEGEND Communications System to a LAN server running Novell ® NetWare software allows Lucent Technologies-certified telephony applications to control and monitor MLX and analog multiline telephone (BIS only) operations. The physical connection for the CTI link is an MLX port on a 008 MLX or 408 MLX module on the MERLIN LEGEND Communications System control unit and an ISDN link interface card plugged into the customer’s server.
  • Page 23 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Prior Releases: Features and Enhancements Release 5.0 Enhancements (June, 1997) Page xxiii Screen Pop Screen pop occurs when the calling number, called number, or other user-defined identifier (such as account code that a voice-response unit prompts the caller to dial) is used to display a screen associated with the far-end party.
  • Page 24 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Prior Releases: Features and Enhancements Release 5.0 Enhancements (June, 1997) Page xxiv HotLine Feature The Release 5.0 HotLine feature is designed for retail sales, catalogue sales, and other types of businesses and organizations and is available in all three modes of system operation.
  • Page 25 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Prior Releases: Features and Enhancements Release 5.0 Enhancements (June, 1997) Page xxv Most Idle Hunt Type In addition to the Circular (factory setting) and Linear hunt types supported in earlier releases, a third hunt type distributes calling group calls in an order based on which agent has waited the longest since transferring or hanging up on an incoming calling group call.
  • Page 26 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Prior Releases: Features and Enhancements Release 5.0 Enhancements (June, 1997) Page xxvi Enhanced Calls-in-Queue Alarm Thresholds Three Calls-in-Queue Alarm thresholds can be set to more clearly indicate the real-time status of the calls waiting in the queue according to the behavior of programmed Calls-in-Queue Alarm buttons.

  • Page 27: Release 4.2 Enhancements (June, 1997)

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Prior Releases: Features and Enhancements Release 4.2 Enhancements (June, 1997) Page xxvii Release 4.2 Enhancements (June, 1997) Release 4.2 includes all Release 4.1 functionality, plus the enhancements listed below.
  • Page 28 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Prior Releases: Features and Enhancements Release 4.2 Enhancements (June, 1997) Page xxviii Improvements to Station Message Detail Recording (SMDR) and Support for MERLIN LEGEND Reporter Application The SMDR feature is enhanced to provide more details about calling group agent activities and to help system managers assess the effectiveness of call centers in terms of both agent performance and the adequacy of facilities to handle inbound calls.
  • Page 29 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Prior Releases: Features and Enhancements Release 4.2 Enhancements (June, 1997) Page xxix MERLIN LEGEND Reporter MERLIN LEGEND Reporter provides basic call accounting system reports for all incoming calls to Auto Login or Auto Logout type calling groups. MERLIN LEGEND Reporter assists in determining the effectiveness of calling group agents, assessing the level of service provided to callers, and ascertaining whether adequate incoming phone lines and agents are available to handle...

  • Page 30: Release 4.1 Enhancements (June, 1997)

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Prior Releases: Features and Enhancements Release 4.1 Enhancements (June, 1997) Page xxx Release 4.1 Enhancements (June, 1997) Release 4.1 includes all Release 4.0 functionality, plus the enhancements listed below.
  • Page 31 Network-1 Basic Rate Interface) Provisioning Test Tool is enhanced to include testing for BRI facilities that are part of Multiline Hunt Groups (MLHGs). The NI-1 BRI Provisioning Test Tool is used by Lucent Technologies maintenance personnel on MERLIN LEGEND Communications Systems that include an 800 NI-BRI module.

  • Page 32: Release 4.0 Enhancements (March, 1996)

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Prior Releases: Features and Enhancements Release 4.0 Enhancements (March, 1996) Page xxxii Release 4.0 Enhancements (March, 1996) Release 4.0 includes all Release 3.1 functionality, plus the enhancements listed below.
  • Page 33 Page xxxiii Support for 2B Data Applications A Lucent Technologies-certified group and desktop video application can use two B-channels to make video/data calls when connected to a single MLX extension jack programmed for 2B data. The 2B data devices must be equipped with ISDN-BRI interfaces.
  • Page 34 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Prior Releases: Features and Enhancements Release 4.0 Enhancements (March, 1996) Page xxxiv Time-Based Option for Overflow on Calling Group Release 4.0 has added a time limit for calls in queue in addition to the previous number of calls limit.

  • Page 35: Release 3.1 Enhancements (March, 1996)

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Prior Releases: Features and Enhancements Release 3.1 Enhancements (March, 1996) Page xxxv Release 3.1 Enhancements (March, 1996) Release 3.1 includes all Release 3.0 functionality, plus the enhancements listed below.
  • Page 36 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Prior Releases: Features and Enhancements Release 3.1 Enhancements (March, 1996) Page xxxvi Default Pool Dial-Out Code Restriction for All Extensions The default setting for the pool dial-out code restriction (Hybrid/PBX mode only) is restricted.

  • Page 37: About This Book

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 About This Book Intended Audience Page xxxvii About This Book ® The MERLIN LEGEND Communications System is an advanced digital switching system that integrates voice and data communications features. Voice features include traditional telephone features, such as Transfer and Hold, and advanced features, such as Group Coverage and Park.
  • Page 38 In the USA only, Lucent Technologies provides a toll-free customer Helpline 24 hours a day. Call the Helpline at 1 800 628-2888 (consultation charges may apply), or call your Lucent Technologies representative if you need assistance when installing, programming, or using your system.

  • Page 39: Terms And Conventions Used

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 About This Book Terms and Conventions Used Page xxxix Terms and Conventions Used The terms described here are used in preference to other, equally acceptable terms for describing communications systems. Lines, Trunks, and Facilities Facility is a general term that designates a communications path between a telephone system and the telephone company central office.
  • Page 40 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 About This Book Terms and Conventions Used Page xl Typographical Conventions Certain type fonts and styles act as visual cues to help you rapidly understand the information presented: Example Purpose It is very important that you follow these...

  • Page 41: Security

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 About This Book Security Page xli Security Certain features of the system can be protected by passwords to prevent unauthorized users from abusing the system. You should assign passwords wherever you can and limit knowledge of such passwords to three or fewer people.

  • Page 42: Related Documents

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 About This Book Related Documents Page xlii Related Documents The documents listed below are part of the MERLIN LEGEND documentation set. Within the continental United States, these can be ordered from the Lucent Technologies Customer Information Center by calling 1 800 457-1235.

  • Page 43: How To Comment On This Book

    If the feedback form is missing, write directly to: Documentation Manager Lucent Technologies 211 Mount Airy Road, Room 2W226 Basking Ridge, NJ 07920...
  • Page 44 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 About This Book How to Comment on This Book Page xliv...

  • Page 45: Before You Begin

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Before You Begin Reviewing System Components Page 1-1 Before You Begin You should perform several tasks before you begin filling out the planning forms for the system: Review the system’s hardware, features, and operation as defined at the time of purchase.

  • Page 46: Confirming The Location Of The Control Unit

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Before You Begin Confirming the Location of the Control Unit Page 1-2 Confirming the Location of the Control Unit Before installation, a room, closet, or other area must be designated where the system control unit can be mounted on the wall.

  • Page 47: Control Unit Space Requirements

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Before You Begin Confirming the Location of the Control Unit Page 1-3 Do not expose the control unit to moisture, corrosive gases, dust, chemicals, spray paint, or similar material. Do not place anything on top of the carriers.
  • Page 48 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Before You Begin Confirming the Location of the Control Unit Page 1-4 Grounding Requirements Proper grounding of the installation site is essential for correct and safe functioning of the system. Grounding protects the system against: Lightning Power surges Power crosses on outside lines/trunks...
  • Page 49 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Before You Begin Confirming the Location of the Control Unit Page 1-5 Electrical Noise/Radio-Frequency Interference In most cases, electrical noise is introduced to the system through lines/trunks or telephone cables.

  • Page 50: Requirements For Supporting Cti Applications

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Before You Begin Requirements for Supporting CTI Applications Page 1-6 Requirements for Supporting CTI Applications If your site will take advantage of the Computer Telephony Integration (CTI) capabilities of the MERLIN LEGEND Communications System (Release 5.0 or later), each Client Desktop must have one extension associated with a computer that is networked to a Telephony server which in turn is connected to the MERLIN LEGEND Communications System through a CTI link.

  • Page 51: System Configuration For Support Of Cti Applications

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Before You Begin Requirements for Supporting CTI Applications Page 1-7 Statement of Work (SOW) Defines all duties performed by the OEM Outsource Partner. Defines customer expectations. Defines customer responsibilities. Once the customer and the Outsource Partner have signed the SOW, it will be sent back to the A.E.
  • Page 52 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Before You Begin Requirements for Supporting CTI Applications Page 1-8 For this configuration you must have the following equipment and software: An Intel i386, Intel i486, or Pentium Class computer with at least 16 megabytes of RAM.
  • Page 53 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Before You Begin Requirements for Supporting CTI Applications Page 1-9 For a NetWare 3.12 installation, ensure that NWSNUT.NLM, Version 4.11 or later, and TUI.NLM, Version 1.04 or later, is obtained from Novell and installed in the SYS:\SYSTEM directory.

  • Page 54: Obtaining Telephone Company Information

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Before You Begin Obtaining Telephone Company Information Page 1-10 Obtaining Telephone Company Information To fill out many of the forms, especially forms involving incoming lines/trunks, you need to obtain information from the local telephone company. Before you speak with the local telephone company, make sure you understand your customer’s company requirements regarding the communications system.

  • Page 55: Obtaining User Information

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Before You Begin Obtaining User Information Page 1-11 Obtaining User Information The features and calling privileges you assign to each employee’s telephone ensure that employees get the most benefit from the system. If you were not involved in the planning and equipment-ordering for the system, you should discuss the system’s design with the customer representative who took part.

  • Page 56: Employee Communications Survey: Description Of Questions

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Before You Begin Obtaining User Information Page 1-12 Table 1–3. Employee Communications Survey: Description of Questions Required Information Description Indicates toll-calling habits. In most cases, assigning a 1. Types of lines/trunks button for each line/trunk is not necessary;...

  • Page 57: Obtaining A Floor Plan

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Before You Begin Obtaining a Floor Plan Page 1-13 Obtaining a Floor Plan You may want to use a floor plan to make planning more manageable and to ensure that the correct telephone equipment is assigned to each employee.

  • Page 58: Sample Floor Plan

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Before You Begin Obtaining a Floor Plan Page 1-14 HORN PRESIDENT'S OFFICE PLANT AREA VICE PRESIDENT'S PRESIDENT'S SECRETARY SECRETARY PLANT MANAGER'S OFFICE ANS. MACH. VICE PRESIDENT'S OFFICE SALES DEPARTMENT WAREHOUSE ANS.

  • Page 59: Control Unit Configuration

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Page 2-1 Control Unit Configuration After you have completed the preplanning tasks described in Chapter 1, “Before You Begin”, you can plan the control unit configuration. Planning the control unit configuration consists of the following tasks: Planning Module Placement.

  • Page 60: Planning Module Placement

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Planning Module Placement Page 2-2 Planning Module Placement In addition to the processor module and power supply module, the system supports several types of line/trunk and extension modules. Deciding how to place the modules in the carriers consists of the following tasks: Calculating the system’s line/trunk capacity according to module types Calculating the system’s extension capacity according to module types...
  • Page 61 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Planning Module Placement Page 2-3 Capacity for Extensions Extension capacity is the number of extensions that can be connected to the control unit. In most cases, the number of physical jacks on the modules indicates capacity.
  • Page 62 Planning Form Instructions NOTE: NOTE: NOTE: The Unit Load blocks above the diagram are reserved for equipment changes or maintenance. A Lucent Technologies representative or authorized dealer computes these values manually.
  • Page 63 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Planning Module Placement Page 2-5 On the Control Unit Diagram of Form 1 (page 2), record the type of module to be installed in each slot by writing the module name (for example, 008 MLX ) on the slanted lines at the top of each slot.

  • Page 64: Sample Control Unit Diagram

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Planning Module Placement Page 2-6 For each line/trunk and extension jack of each module, write the type of jack ( = extension; and = line/trunk) and the associated logical ID, keeping in mind the following: Each 100D module is assigned 24 logical IDs, even though the module has only 1 physical trunk jack.

  • Page 65: Recording System Operating Conditions

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Recording System Operating Conditions Page 2-7 Recording System Operating Conditions This section contains instructions for recording the following system operating conditions: Programming equipment to be used and its extension jack assignment Mode of operation Language choice Enable and disable Automatic Maintenance Busy...
  • Page 66 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Recording System Operating Conditions Page 2-8 Do one of the following: If you checked System Programming Console, proceed to Step 3. If you checked PC with SPM Software, skip to the next section, “System Mode.”...
  • Page 67 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Recording System Operating Conditions Page 2-9 Language Selection In Release 1.1 and later versions of the system, language-specific operation is available in English, French, and Spanish. The language selection affects prompts and displays on user telephones, SPM system programming displays, SMDR records, and printed reports.
  • Page 68 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Recording System Operating Conditions Page 2-10 Automatic Maintenance Busy The factory setting for Automatic Maintenance Busy is Disable, which means that faulty lines/trunks are not automatically put in a maintenance-busy state. In Key and Behind Switch modes, Automatic Maintenance Busy usually remains disabled.
  • Page 69 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Recording System Operating Conditions Page 2-11 Backup Backup makes a copy of the customized system data on a translation memory card. A backup is made after each system upgrade, service technician visit, or major system reconfiguration.
  • Page 70 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Recording System Operating Conditions Page 2-12 Second Dial Tone Timer In some instances, after dialing a star code the CO responds with a second dial tone as a prompt to enter additional digits.

  • Page 71: Numbering The System

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Numbering the System Page 2-13 Numbering the System This section describes the assignment of numbers to extensions. NOTE: NOTE: NOTE: Assigning numbers to calling groups, paging groups, park zones, and remote access is described later in this book.
  • Page 72 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Numbering the System Page 2-14 Identifying Extension Jacks Identifying extension jacks consists of the following tasks: Determining which extension jack types are available according to the types of modules in the control unit.

  • Page 73: Application Ports

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Numbering the System Page 2-15 Table 2–1. Application Ports Ext. Module Jack Type of Jacks Used to Connect Analog Analog multiline telephones TransTalk Wireless telephones 408 GS/LS Call Management System (CMS)* 008 MLX...
  • Page 74 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Numbering the System Page 2-16 Planning Form Instructions Refer to the completed Control Unit Diagram (Form 1) and Table 2–1 above to mark the extension jack types on Form 2a: For each extension module noted in the Control Unit Diagram (beginning with Slot 01), write in the type of module in the Mod.

  • Page 75: Modules With Touch-Tone Receivers

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Numbering the System Page 2-17 Table 2–2 lists the modules that supply TTRs to the MERLIN LEGEND Communications System. Table 2–2. Modules with Touch-Tone Receivers Module Number of TTRs 008 OPT...

  • Page 76: System Requirements For Touch-Tone Receivers

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Numbering the System Page 2-18 Table 2–4 estimates the total number of TTRs required in the system, based on call volume and whether the system uses account codes. The call volume per hour in this table includes all calls originating from single-line telephones, calls on tie lines, incoming remote access and Direct Inward Dial (DID) calls.

  • Page 77: Ttrs Required For Primary Delay Announcement Devices

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Numbering the System Page 2-19 Table 2–5. TTRs Required for Primary Delay Announcement Devices Number of Devices Number of TTRs Required 8 or more Table 2–6 shows the TTRs required for secondary delay announcement devices when using the Prompt-Based Overflow setting.
  • Page 78 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Numbering the System Page 2-20 To calculate the total number of TTRs that are required by the system, do the following: If the system has a VMS, use Table 2–3 to find the number of TTRs required by the system to support the VMS.
  • Page 79 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Numbering the System Page 2-21 Jack for Primary Operator Position The factory setting for the primary operator position is the lowest extension jack on the first MLX or analog multiline telephone module. You cannot change the factory setting for the primary operator position.

  • Page 80: Maximum Number Of Operator Positions

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Numbering the System Page 2-22 To indicate the primary DLC operator position: Locate the first extension jack showing a jack type of D (digital) or A (analog) and write beside the preprinted logical ID number.
  • Page 81 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Numbering the System Page 2-23 On the Control Unit Diagram on Form 1, determine which extension jacks can be used as operator positions by circling the first and fifth extension jacks on digital or analog modules, until you have reached the maximum number of eight positions.
  • Page 82 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Numbering the System Page 2-24 Extension Jack Pairs for Analog Telephones Use these instructions only if the system has analog multiline telephones. Otherwise, skip to the next section, “Jacks for MLX Telephones”. MLX telephones can use the Voice Announce to Busy feature or simultaneous voice and data without requiring a second extension jack.
  • Page 83 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Numbering the System Page 2-25 Jacks for MLX Telephones Use these instructions only if the system has non-operator MLX telephones, ISDN terminal adapters (such as the Ascend Pipeline 25PX or 50) used to connect a data terminal, or digital data/video stations (such as a videoconferencing station) to assign to digital extension jacks on 008 MLX and 408 GS/LS-MLX modules.
  • Page 84 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Numbering the System Page 2-26 In Release 5.0 and later, if you want Computer Telephony Integration (CTI) capability, you must assign an MLX jack (port) as the CTI link. In Release 5.0 and later, the CTI link communicates with the PassageWay Telephony Services for Netware product implemented on a server running Netware 3.12 or 4.1 or later.
  • Page 85 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Numbering the System Page 2-27 If a digital data or video station will be connected to the jack, and the equipment supports 2B Data (such as a videoconferencing system using a BRI interface or a v.35 interface and an ISDN terminal adapter that supports 2B Data), check the box in the 2B column.
  • Page 86 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Numbering the System Page 2-28 Assign analog extension jacks for all remaining non-operator analog multiline telephones in the system. Planning Form Instructions On Form 2a, mark the extension assignments for the remaining analog multiline telephones: In the Jack Type column, make sure A is checked next to the logical ID for each analog extension jack.
  • Page 87 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Numbering the System Page 2-29 To receive ANI or Caller ID (if available) information for incoming alerting calls , calls must: Arrive on an SA button or be transferred by an unmonitored DLC or a QCC. After a call has been answered, the call may arrive at any type of facility button.
  • Page 88 Several optional applications, if used with the system, require basic jacks on a 012 T/R or 016 T/R module: Enhanced Service Center, Messaging 2000, Intuity AUDIX, Lucent Technologies Attendant , AUDIX Voice Power-Integrated Solution II (IS II)* or III (IS III)*, and Integrated Voice Power Automated Attendant-IS II* or IS III*.

  • Page 89: Application Ports

    (see Note 3) MERLIN MAIL 3 + 1 for the modem 2 + 1 for the modem Lucent Technologies Attendant* 6 + 1 for programming 5 + 1 for programming 4 + 1 for programming 3 + 1 for programming AUDIX Voice Power* 1.
  • Page 90 To indicate CONVERSANT, write CONV To indicate MERLIN MAIL voice messaging system, write Mail To indicate Lucent Technologies Attendant, write Lucent A To indicate AUDIX Voice Power IS II or IS III, write To indicate Integrated Voice Power Automated Attendant-IS II, write...
  • Page 91 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Numbering the System Page 2-33 Labels This section contains instructions to associate alphanumeric labels with extension numbers so that both the name of the caller and the extension number appear on display telephones.

  • Page 92: Extension Numbers For 2-Digit Numbering Plan

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Numbering the System Page 2-34 For detailed information about the numbering plans (including considerations, constraints, and feature interactions that may affect selection), see the Feature Reference.

  • Page 93: Extension Numbers For 3-Digit Numbering Plan

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Numbering the System Page 2-35 Operator Console (not flexible) 0 Extensions 100 199 Extensions 200 299 MFMs/Terminal Adapters 300–399 MFMs/Terminal Adapters 400 499 500 599 600 699 Main Pool Calling Groups...
  • Page 94 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Control Unit Configuration Numbering the System Page 2-36 Planning Form Instructions Figure 2–2 through Figure 2–4 as you record extension number information: On Form 2a and 2b, if this switch is part of a private network, check Yes under the Networked Switch heading.

  • Page 95: Lines/Trunks

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Page 3-1 Lines/Trunks Planning for lines/trunks consists of the following tasks: Identifying Line/Trunk Jacks. Use the placement of modules in the control unit (see the Control Unit Diagram on Form 1) as a guide to determine in what order to connect trunks to the control unit.

  • Page 96: Identifying Line/Trunk Jacks

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Identifying Line/Trunk Jacks Page 3-2 Identifying Line/Trunk Jacks Identifying line/trunk jacks consists of the following tasks: Determining which line/trunk jack types are available according to the types of modules in the control unit Matching incoming trunks to the jacks that support them Designating jacks for auxiliary equipment (if any)
  • Page 97 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Identifying Line/Trunk Jacks Page 3-3 Table 3–1. Line/Trunk Jack Types Line/Trunk Number of Module Type Jack Type Jacks Used to Connect Loop-start (LS) 4 Line/Trunk Types: Basic, Special Purpose (FX, WATS) Auxiliary Equipment: Music On Hold, Loudspeaker paging system,...
  • Page 98 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Identifying Line/Trunk Jacks Page 3-4 3. The MERLIN LEGEND Communications System does not support timed switchhook flash with NI-1 BRI lines. Pressing the Recall button on a MERLIN LEGEND telephone will be ignored.

  • Page 99: Codes For Line/Trunk Jacks

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Identifying Line/Trunk Jacks Page 3-5 Planning Form Instructions Refer to the completed Control Unit Diagram on Form 1 to mark line/trunk jack types on Form 2c: For each module with line/trunk jacks noted in the Control Unit Diagram (beginning with Slot 01), write in the type of module and its slot number in the Module Type and Slot No.
  • Page 100 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Identifying Line/Trunk Jacks Page 3-6 Incoming Line/Trunk Type Use the procedure in this section to match incoming trunks to the continuous sequence of line/trunk jacks on the control unit, beginning with the first line/trunk jack (logical ID 1).
  • Page 101 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Identifying Line/Trunk Jacks Page 3-7 If the jack type shown in the Jack Type column is GS/LS, then write either to indicate the line/trunk type in the Incoming Line/Trunk Type column.

  • Page 102: Partially Completed System Form 2C

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Identifying Line/Trunk Jacks Page 3-8 Incoming Trunk Type Jack (Main No., T elephone Pool Module Type Personal Dial- Type (LS, GS, Line, Number Log. Trunk and Slot DID, Tie, number WATS,...
  • Page 103 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Identifying Line/Trunk Jacks Page 3-9 Jacks for Auxiliary Equipment Use these instructions only if the system has auxiliary equipment: Music On Hold, MERLIN Identifier, a loudspeaker paging system, or a Maintenance Alarm. Otherwise, skip to the next section, “Function Information.”...
  • Page 104 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Identifying Line/Trunk Jacks Page 3-10 Function Information If the system has a Voice Messaging System (such as Messaging 2000), you can use the Function column to indicate which service is available for those jacks. You can also use this column to indicate whether a jack connects a personal line and, therefore, has an owner.

  • Page 105: Selecting Line/Trunk Options

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-11 Selecting Line/Trunk Options You can select the following options for the incoming trunks connected to the system: Loop-Start Reliable Disconnect Outmode Signaling Toll-Call Prefix Dialing Requirements (Toll Type) Hold Disconnect Interval QCC Operator to Receive Calls (Hybrid/PBX mode only)
  • Page 106 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-12 Loop-Start Reliable Disconnect Disconnect signals on incoming calls on loop-start trunks are classified as one of the following: Reliable. A disconnect signal is sent to the system by the local telephone company shortly after a caller hangs up.
  • Page 107 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-13 Outmode Signaling The system is factory-set to generate touch-tone signals when users dial outside calls. Identify any rotary-dial trunks that are connected to the system so that rotary-dial signals can be used for these trunks.
  • Page 108 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-14 Hold Disconnect Interval This option allows you to set the number of milliseconds (ms) before the line/trunk is released when a caller on hold hangs up and abandons the call. Local telephone companies use either a long (450 ms) or short (50 ms) interval.
  • Page 109 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-15 QCC Operator to Receive Calls (Hybrid/PBX Mode Only) Use these instructions only if the system has one or more QCCs. Otherwise, skip to “Remote Access.”...
  • Page 110 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-16 QCC Queue Priority Level (Hybrid/PBX Mode Only) The QCC queue priority determines the order in which calls on each line/trunk are sent to QCC operator positions. You set the priority for each individual line/trunk. Considerations to be used in deciding the priority level are discussed in the description of Queued Call Consoles in the Feature Reference .
  • Page 111 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-17 Planning Form Instructions Use the following guidelines to determine which trunks to group into pools: Each pool should contain trunks of the same type (basic, WATS, FX, or tie).
  • Page 112 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-18 Remote Access SecurityAlert: The Remote Access feature of your system, if you choose to use it, permits off-premises callers to access the system from a remote telephone by using an 800 number or a 7- or 10-digit telephone number.
  • Page 113 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-19 For detailed information about these options, see the Feature Reference . You may want to assign remote access to only a few trunks and increase the number later if more are needed.
  • Page 114 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-20 Under the Automatic Callback heading at the top of Form 3a, check one of the following: If you do not want remote callers to use the Automatic Callback feature, check Disable (factory setting).
  • Page 115 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-21 Remote access should not be assigned to DID trunks and private network tandem trunks that are used for incoming customer calls. However, for all trunks to which you are assigning remote access: Transfer the information from Form 2c, System Numbering: Line/Trunk Jacks to Form 3a:...
  • Page 116 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-22 Under the Disallowed List Access heading, check the box if you plan to assign disallowed lists. NOTE: Instructions for filling in the ARS Restriction Level and Disallowed List numbers are included in Chapter 4, “Features.”...
  • Page 117 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-23 DS1 Connectivity (100D Module) Use these instructions only if the system has a 100D module. Otherwise, skip to “Tie Trunks.” Digital Signal 1 (DS1) connectivity involves the transmission of digital signals in DS1 format.
  • Page 118 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-24 Planning Form Instructions On Form 2c, System Numbering: Line/Trunk Jacks: For all trunks listed as “PRI” in the Jack Type column: NOTE: You cannot use Channel 24 for services.
  • Page 119 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-25 Planning Form Instructions On Form 3b (page 1), Incoming Trunks: DS1 Connectivity (100D Module), for each 100D module in the system: In the Module Slot No. space, write the number of the control unit slot that contains the module (see the Control Unit Diagram on Form 1).
  • Page 120 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-26 Table 3–3. Line Compensation Settings Setting dB Loss Cable Feet* 1 (factory setting) -0.6 0 133 -1.2 133 266 -1.8 266 399 -2.4 399 533 -3.0...
  • Page 121 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-27 Under the Source subheading in each box, do one of the following: To retain the factory setting, check Loop (that is, the system uses the clock of the far-end connection).
  • Page 122 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-28 T1 Switched 56 – Network Use these instructions only if channels on a 100D module are to be programmed as T1 Switched 56 channels. The instructions provided in the “T1 Service” section must be completed first.
  • Page 123 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-29 Select both the Incoming and Outgoing Signaling Type. Select either Wink, Auto, or Delay. The factory setting is Wink. The Incoming Signaling Type selected will determine the Incoming Routing Method: If the Incoming Signaling Type is set to Auto, the Incoming Routing Method is Line Appearance Routing.
  • Page 124 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-30 PRI Service Use these instructions only if the type of service on a 100D module is PRI. Otherwise, skip to the next section, “Tie Trunks.” NOTE: NOTE: NOTE:...
  • Page 125 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-31 Module Information Use the procedure in this section to fill in module information on pages 1 and 2 of Form 3b, Incoming Trunks: DS1 Connectivity (100D Module). Then proceed to the next section, “PRI Options.”...
  • Page 126 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-32 Under the Line Compensation heading: Fill in the approximate distance (number of cable feet) between the 100D module and its CSU or other far-end connection in the space before Cable Feet.
  • Page 127 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-33 If assigning backup synchronization: In the box that describes the 100D module providing secondary synchronization, check Secondary. In the box that describes the 100D module providing tertiary back up, check Tertiary.
  • Page 128 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-34 Planning Form Instructions To assign B-channels to groups, determine which channels to group together and then record each group on Form 3b (page 3), under the B-Channel Groups heading: Write the group number (1 80) under the B-Channel Group No.
  • Page 129 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-35 If the group has incoming services assigned, do one of the following: If the routing will be Dial Plan Routing (Hybrid/PBX mode only), check Dial Plan Routing.
  • Page 130 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-36 In the Total Digits in Dialed Number cell, write the total number of digits (0 14) expected in the dialed number; 0 is a wildcard, that is, match any number.
  • Page 131 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-37 In the Call Type cell, indicate the type(s) of calls that will be associated with the pattern by doing one of the following: If all outgoing calls will be voice calls (for example, Megacom WATS), write Voice...
  • Page 132 NOTE: If the system includes DS1 connectivity, all local offerings of DS1 configurations must be reviewed by Lucent Technologies Sales and Design Support Center (SDSC) personnel to ensure compatibility. For more information, see Appendix D, “T1/PRI Review.” Also, information required by the facilities vendor is discussed in Appendix E, DS1 Connectivity Ordering.
  • Page 133 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-39 Tie Trunks Use these instructions only if the system has tie trunks, including tie trunks emulated through a DS1 connection. Otherwise, skip to the next section, “DID Trunks (Hybrid/PBX Mode Only).”...
  • Page 134 Use Delay for private networks. 3. Automatic incoming signaling is required if the CO switch is a Lucent Technologies 5ESS or Northern Telecom DMS-100 and incoming calls are programmed to route by Line Appearance. Immediate Dial outgoing signaling should not be used for digital emulated Tie trunks using T1 Switched 56 service due to the lack of trunk integrity checking.
  • Page 135 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-41 If the tie trunks are connected directly to a system that uses type 5 signaling and is located near this system, check 5. NOTE: When connecting a MERLIN LEGEND switch to a DEFINITY switch, use the Type 5 signaling type.
  • Page 136 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-42 DID Trunks (Hybrid/PBX Mode Only) Use these instructions only if Direct Inward Dial (DID) trunks are connected to the system. Otherwise, skip to the next section, “NI-1 BRI Connectivity.” SecurityAlert: DID numbers that correspond to the remote access code can be used to make calls on the system’s trunks, leading to toll abuse and/or fraud.
  • Page 137 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-43 Planning Form Instructions On Form 3d, under the Type heading, do one of the following: To keep the factory setting, check the Wink-Start box. To change the type, check the Immediate-Start box.
  • Page 138 Multiline Hunt (MLH) service for alternate voice and data hunting if the CO is a Lucent Technologies 5ESS or Northern Telecom DMS-100 switch. For a Sie- mens SSC EWSD switch, MLH service must be provisioned as either voice or data hunting.
  • Page 139 MLH service may be configured in either a linear or circular pattern. Current testing of the MERLIN LEGEND system with the CO switches supports linear hunting on a Lucent Technologies 5ESS switch, and circular hunting on the Northern Telecom DMS-100 and Siemens SSC EWSD switches. Other configurations are possible, but they are not guaranteed to work with the MERLIN LEGEND system.
  • Page 140 “Series Comp.” column under the “Service Configuration” heading as appropriate. NOTES: 1. IOC package “S” is available on the Lucent Technologies 5ESS, Northern Telecom DMS-100, and Siemens SSC EWSD switches. 2. If configured with MLH service, the MLHG feature must be used if the CO is a Northern Telecom DMS-100 switch.
  • Page 141 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-47 The primary, secondary and tertiary clock sources, all three of which should be programmed if possible, should be set in the following order: The loop clock sources on BRI ports with DSLs in service.

  • Page 142: Ni-1 Bri Timers

    CAUTION: CAUTION: Since incorrect settings can hinder the operation of BRI facilities, consult with a Lucent Technologies representative or authorized dealer before making changes. The factory-set thresholds are standard settings and should rarely be changed. The timers, descriptions, factory settings, and allowable thresholds are shown in Table 3–5.

  • Page 143: Total Number Of Ttrs Required

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Selecting Line/Trunk Options Page 3-49 Compensating for Slow Dial Tone (International) If this system is being installed outside of the US , problems can arise because of slow dial tone from local telephone companies due to the limitations of their switching equipment.

  • Page 144: Assigning Lines/Trunks

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Assigning Lines/Trunks Page 3-50 Assigning Lines/Trunks This section contains instructions for assigning lines/trunks to telephones and Direct-Line Consoles. NOTE: NOTE: NOTE: To assign lines/trunks to data-only stations, follow the instructions in Chapter 5, “Data Communications.”...
  • Page 145 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Assigning Lines/Trunks Page 3-51 For any adjuncts connected to an MLX telephone using an MFM, fill in the following user information from Form 2b, System Numbering: Digital Adjuncts, on Forms 4e and 5c in the Connected to MLX extension No.

  • Page 146: Assigning Telephone Buttons

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Assigning Telephone Buttons Page 3-52 Assigning Telephone Buttons This section contains instructions for assigning buttons to: Telephones in Hybrid/PBX mode Telephones in Key and Behind Switch mode DLCs Forms Needed Form 4b, Analog Multiline Telephone...

  • Page 147: Factory-Set Assignment, Mlx Telephones (Hybrid/Pbx Mode)

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Assigning Telephone Buttons Page 3-53 SA Orig. Only Voice Ring Figure 3–2. Factory-Set Assignment, MLX Telephones (Hybrid/PBX Mode) Although equipment such as single-line telephones, analog modems, and fax machines do not have buttons, the system treats these as multiline telephones with 34 buttons.

  • Page 148: Factory-Set Assignment, Analog Multiline Telephones

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Assigning Telephone Buttons Page 3-54 34 BUTTON 22 BUTTON 10 BUTTON 5 BUTTON Orig Only Voice Ring Figure 3–3. Factory-Set Assignment, Analog Multiline Telephones (Hybrid/PBX Mode)
  • Page 149 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Assigning Telephone Buttons Page 3-55 Guidelines for Button Assignments Use the following guidelines for assigning buttons to telephones or to adjuncts connected to an MLX telephone. NOTE: NOTE: NOTE: When assigning buttons to telephones or adjuncts, keep in mind that BRI...
  • Page 150 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Assigning Telephone Buttons Page 3-56 For single-line telephones, analog modems, fax machines, or any other device connected to an 012 T/R, 016 T/R, or 008 OPT module: The settings for SA buttons can be changed (see below);...
  • Page 151 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Assigning Telephone Buttons Page 3-57 Telephones in Key and Behind Switch Mode The line buttons you assign to the telephones, or to the adjuncts connected through an MLX telephone using an MFM, are the following: Intercom Ring (ICOM Ring) button Intercom Voice (ICOM Voice) button Intercom Originate Only (ICOM Orig Only) button...

  • Page 152: Factory-Set Assignment, Mlx Telephones (Key And Behind Switch Modes)

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Assigning Telephone Buttons Page 3-58 MLX-28D MLX-20L Icom Voice Icom Ring MLX-10 or ML X-10DP Key Mode: Up to 8 personal line Behind Switch Mode: buttons are assigned One prime line button beginning with button 3.
  • Page 153 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Assigning Telephone Buttons Page 3-59 34 BUTTON 22 BUTTON 10 BUTTON 5 BUTTON Icom Voice Icom Ring Figure 3–5. Factory-Set Assignment, Analog Multiline Telephones (Key and Behind Switch Modes) Although equipment such as single-line telephones, analog modems, and fax machines do not have buttons, the system treats these as multiline telephones with 34 buttons.
  • Page 154 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Assigning Telephone Buttons Page 3-60 Guidelines for Button Assignments This section contains guidelines for assigning buttons in Key or Behind Switch mode. Key Mode Use the following guidelines to assign buttons for a system in Key mode. NOTE: NOTE: NOTE:...
  • Page 155 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Assigning Telephone Buttons Page 3-61 Behind Switch Mode Use the following guidelines to assign buttons for a system in Behind Switch mode. NOTE: NOTE: NOTE: For adjuncts connected using an MFM, you should change the Button 2 assignment to ICOM Orig Only and remove the Button 3 assignment.

  • Page 156: Mlx Direct-Line Console

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Assigning Telephone Buttons Page 3-62 Direct-Line Consoles Use these instructions only if the system has one or more DLCs. Otherwise, proceed to Chapter 4, “Features,” to record feature assignments on the forms for each extension.

  • Page 157: Analog Direct-Line Console

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Assigning Telephone Buttons Page 3-63 DISPLAY CONSOLE WITH DSS 34 BUTTON 22 BUTTON SA Icom Voice SA Icom Ring Alarm Night Conf Trnsfr Recall Drop Serv Send/ Remove Shift 2 Shift 3...
  • Page 158 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Lines/Trunks Assigning Telephone Buttons Page 3-64 If the system includes a loudspeaker paging system, consider assigning a programmed Loudspeaker Paging button to DLC positions for one-touch access to the paging equipment. If the system has fewer than 30 lines, the operator-only features (Alarm, Night Service, and Send/Remove Messages) are factory-assigned as shown in Figure...

  • Page 159: Features

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Page 4-1 Features The system offers many optional features. This chapter contains instructions for assigning features in the following categories: Telephone and Extension Features. Individual telephones, consoles, or adjuncts are assigned these features.

  • Page 160: Telephone And Extension Features

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Telephone and Extension Features Page 4-2 Telephone and Extension Features This section contains instructions for assigning some optional features to extensions. These features may be used by both system operators and general users: Pool Dial-Out Code Restriction (Hybrid/PBX mode only) Calling Restrictions...
  • Page 161 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Telephone and Extension Features Page 4-3 Forms Needed Form 2a, System Numbering: Extension Jacks Form 4b, Analog Multiline Telephone Form 4d, MLX Telephone Form 4e, MFM Adjunct: MLX Telephone Form 4f, Tip/Ring Equipment Form 5a, Direct-Line Console (DLC): Analog Form 5b, Direct-Line Console (DLC): Digital...
  • Page 162 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Telephone and Extension Features Page 4-4 Queued Call Console (Hybrid/PBX Mode Only) Use these instructions if the system includes one or more QCCs. Otherwise, skip to the next section, “Pool Dial-Out Code Restriction (Hybrid/PBX Mode Only).” Planning Form Instructions Transfer the user information from Form 2a, System Numbering: Extension Jacks to each copy of Form 5d, by filling in the Logical ID, Extension No.,...
  • Page 163 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Telephone and Extension Features Page 4-5 Calling Restrictions This section contains instructions to restrict selected extensions from making outside calls — for example, for telephones in a reception area and to control toll-call abuse but still allow local and intercom calls.
  • Page 164 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Telephone and Extension Features Page 4-6 Forced Account Code Entry This section contains instructions for setting up the system to associate calls with corresponding accounts, clients, or projects for billing and accounting purposes. Planning Form Instructions Use Form 6b to identify extensions requiring Forced Account Code Entry.
  • Page 165 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Telephone and Extension Features Page 4-7 Remote Call Forwarding This section contains instructions to allow users to forward calls to outside numbers and to allow users to “screen” their calls through use of the Forwarding Delay option.
  • Page 166 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Telephone and Extension Features Page 4-8 If Remote Call Forwarding is enabled, do one of the following: If you wish to disable the Forwarding Delay option, enter in the Delay (0–9) column under the Remote Call Forwarding heading on Form 6b.
  • Page 167 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Telephone and Extension Features Page 4-9 Trunk-to-Trunk Transfer This section contains instructions to allow or disallow trunk-to-trunk transfer at each extension. If trunk-to-trunk transfer is disallowed on an extension in a private network, the extension cannot transfer an outside call to a local system trunk connected to the PSTN.
  • Page 168 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Telephone and Extension Features Page 4-10 HotLine The HotLine feature is available only for single-line telephones and devices connected to a port on an 008 OPT, 012 T/R, or 016 T/R module. A single-line telephone connected to an MFM cannot use the HotLine feature.

  • Page 169: Features That Can Be Copied

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Telephone and Extension Features Page 4-11 Extension Copy The Extension Copy feature enables you to copy an extension’s programmed buttons (with some exceptions) to one or more extensions. The features are individually programmed on one extension to create a template that can then be copied to other extensions in the system.
  • Page 170 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Telephone and Extension Features Page 4-12 Table 4–1. Features That Can Be Copied (Continued) Analog and Feature Analog Only Only Data Status Direct Voice Mail Do Not Disturb Drop* Extension Status 2 (Non-operator) Extension Status 1 (Non-operator)
  • Page 171 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Telephone and Extension Features Page 4-13 Table 4–1. Features That Can Be Copied (Continued) Analog and Feature Analog Only Only Pickup: Group General Extension Line Privacy Recall Reminder Service: Cancel Saved Number Dial †...
  • Page 172 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Telephone and Extension Features Page 4-14 Planning Form Instructions On page 1 of Form 4a and/or Form 4c, write the extension number of the Master Extension and the extensions to which this template will be copied. Complete the Button Diagram on page 2 of Form 4a and/or Form 4c, assigning features to the buttons.
  • Page 173 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Telephone and Extension Features Page 4-15 Planning Form Instructions After assigning Individual Coverage for each receiver telephone, locate the appropriate form for each sender telephone (Form 4b, 4d, 4f, 5a, or 5b) Under the Primary Cover Ring Delay heading, do one of the following: To keep the factory-set delay, check the 2 rings box.
  • Page 174 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Telephone and Extension Features Page 4-16 Service Observing This section contains instructions for setting up Service Observing so that a designated observer can monitor a call at any station that is a member of the Service Observer’s group.
  • Page 175 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Telephone and Extension Features Page 4-17 Planning Form Instructions Determine which stations will be assigned as Service Observers and complete the following on page 1 of Form 4d and 5b: In the Centralized Programming Requirements section, check the Assign Service Observing Button box for each MLX telephone that will have a Service Observing button assigned.

  • Page 176: Operator Features

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Operator Features Page 4-18 Operator Features Operator features apply only to DLCs, QCCs, and any Direct Station Selectors (DSSs) connected to them. Forms Needed Form 2a, System Numbering: Extension Jacks Form 2d, System Numbering: Special Renumbers Form 5d, Queued Call Console (QCC) Form 6a, Optional Operator Features...
  • Page 177 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Operator Features Page 4-19 Queued Call Console (Hybrid/PBX Mode Only) Use these instructions only if the system has one or more QCCs. Otherwise, skip to the next section, “Direct Station Selector.” This section contains instructions to set the following QCC operator features: Hold Return Automatic Hold or Release...
  • Page 178 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Operator Features Page 4-20 Automatic Hold or Release This section contains instructions to specify whether a call that is in progress on a Call button is automatically put on hold (Automatic Hold) or disconnected (Automatic Release), when the operator presses another Call button.
  • Page 179 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Operator Features Page 4-21 Elevate Priority This section contains instructions to arrange the QCC queue so that important business calls are answered first. NOTE: NOTE: NOTE: During high-volume calling periods this means that only high-priority calls are delivered to a QCC within a reasonable amount of time, and low-priority calls go unanswered.
  • Page 180 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Operator Features Page 4-22 Planning Form Instructions Under the Message Center heading on Form 6a, do one of the following: To indicate that no message center operator is assigned, check the No box. To assign a message center, check the second box and write the extension of the QCC operator position in the space provided (see Form 2a or 5d).
  • Page 181 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Operator Features Page 4-23 Position-Busy Backup This section contains instructions to assign another telephone to receive calls when all QCC operator consoles are in a position-busy state. Only a calling group can be assigned as a backup for a QCC operator position.
  • Page 182 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Operator Features Page 4-24 Call Types This section contains instructions to assign a QCC operator to receive certain types of calls and to set the QCC queue priority level. Planning Form Instructions The Group Coverage Calls section on the back of Form 6a will be completed later in this chapter.
  • Page 183 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Operator Features Page 4-25 Direct Station Selector Use these instructions only if the system has Direct Station Selectors (DSSs) connected to MLX operator consoles. Otherwise, skip to the next section, “Group-Assigned Features.”...

  • Page 184: Group-Assigned Features

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Group-Assigned Features Page 4-26 Group-Assigned Features The system offers the following features to facilitate the call-handling responsibilities of groups of users: Call Pickup Groups Group Paging Coverage Group Calling This section contains instructions for recording information about these features.
  • Page 185 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Group-Assigned Features Page 4-27 Call Pickup Groups This section contains instructions for assigning this feature to employees who work in a common area and who do not have a support person for coverage. You can assign up to 30 call pickup groups with up to 15 telephones for each group.
  • Page 186 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Group-Assigned Features Page 4-28 Planning Form Instructions Determine the number of paging groups needed. For each group, write the name of the group, such as Sales , in the Group ID space on Form 7b.
  • Page 187 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Group-Assigned Features Page 4-29 Individual Coverage This section contains instructions to allow an arrangement in which calls from one sender are covered by one or more receivers. A receiver can provide primary Individual Coverage or secondary Individual Coverage.
  • Page 188 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Group-Assigned Features Page 4-30 Group Coverage In Group Coverage, senders are organized into groups, and calls received by any member of the group are sent to a receiver. Any type of telephone (excluding QCCs) can be a member of a coverage group;...
  • Page 189 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Group-Assigned Features Page 4-31 On Form 7c: Write the group number in the Group No. space. Start with number the groups sequentially. NOTE: If a group is the coverage group for AUDIX Voice Power (the factory setting is Group No.
  • Page 190 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Group-Assigned Features Page 4-32 Group Calling This section contains instructions to group the telephones of people (such as ticketing agents) who handle the same type of call. Through the Group Calling feature, all telephones in the group are assigned to a single extension number that is used by both inside and outside callers to reach the group.
  • Page 191 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Group-Assigned Features Page 4-33 Planning Form Instructions Review the Employee Communication Survey analysis and determine the number of calling groups needed, using the following guidelines: Assign up to 32 calling groups with up to 20 members for each group.
  • Page 192 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Group-Assigned Features Page 4-34 Do one of the following: To use a factory-set extension number, write the number in the space provided ( for group 1, for group 2, and so on).
  • Page 193 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Group-Assigned Features Page 4-35 Calling Group Options This section contains instructions for the following calling group options: Hunt Type Primary and Secondary Delay Announcements Message-Waiting Receiver Calls-in-Queue Alarm Thresholds External Alert for Calls-in-Queue Alarm Overflow Coverage Overflow Threshold...
  • Page 194 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Group-Assigned Features Page 4-36 If the number of waiting calls is less than the value programmed for Threshold 1 or drops below that level, the LED is unlit. If the number of waiting calls is greater than or equal to the Threshold 1 value but less than the Threshold 2 value, the LED flashes.
  • Page 195 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Group-Assigned Features Page 4-37 to the Overflow receiver. If the Overflow Threshold Time is the primary source for overflow, set the Overflow Threshold to a large number of calls (for example, 99 calls).
  • Page 196 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Group-Assigned Features Page 4-38 Under the Primary Delay Announcement heading, do one of the following: If there are no announcement devices, check the No box and proceed to Step 4. To designate one or more announcement devices, check the second box and write the extension numbers for the devices in the space provided (see Form 2a or 2b).
  • Page 197 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Group-Assigned Features Page 4-39 Under the First Calls-in-Queue Alarm Threshold heading, do one of the following: To keep the factory setting, check the 1 Call box. To change the factory-set number of calls allowed in the queue before members are notified with a flashing LED, check the second box and write the number of calls (up to 99) in the space provided.
  • Page 198 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features Group-Assigned Features Page 4-40 Under the Overflow Threshold Time heading, do one of the following: To keep the factory setting and disable the Overflow Threshold Time, check the 0 seconds box. To change the threshold, check the second box and write the maximum number of seconds (1–900) calls wait in the queue in the space provided.

  • Page 199: System Features

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-41 System Features System features affect all users and all or most telephones. For more information on system features, see the Feature Reference . This section contains instructions for assigning the following system features: Transfer of calls Camp-On Return Time...
  • Page 200 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-42 Transfer Options This section contains instructions for setting the following Transfer feature options to allow users to transfer outside or inside calls to another telephone: Transfer Return Interval One-Touch Transfer Transfer Audible...
  • Page 201 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-43 Under the Transfer Audible heading, do one of the following: NOTE: If programmed for Music On Hold and a music source is provided, outside callers who are transferred to a calling group, are waiting in the queue, or outside callers who are parked or camped-on, will hear music while they are waiting.
  • Page 202 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-44 Automatic Callback This section contains instructions for setting the number of rings the system should use to alert a caller about a callback attempt. After the specified number of rings, the system abandons the callback attempt.
  • Page 203 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-45 Station Message Detail Recording (SMDR) Use these instructions only if connecting a Station Message Detail Recording (SMDR) device or call accounting application. Otherwise, skip to the next section, “Inside Dial Tone.”...
  • Page 204 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-46 If Talk Time is enabled, an asterisk (*) indicates an abandoned call. This occurs when the calling party disconnects a call being directed to an Auto Login or Auto Logout calling group before a member answers, even if the call was answered elsewhere in the system (unless the call is on a loop-start facility that does not have reliable disconnect supervision).
  • Page 205 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-47 Inside Dial Tone This section contains instructions for specifying whether the system uses an inside dial tone that is different from or the same as outside line/trunk dial tone. The factory setting is for a different inside dial tone.
  • Page 206 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-48 Calls to Unassigned Extensions This section contains instructions for designating that calls made to unassigned extension numbers by remote access users or on DID or dial-in tie trunks are redirected to another extension number, the QCC queue, or a calling group instead of to the primary operator.
  • Page 207 650 ms 1 sec Interdigit Timers Programming for interdigit timers is reserved for Lucent Technologies technical support personnel or authorized dealers. Interdigit timers are used by the MERLIN LEGEND system to determine when a user originating an outside call has completed dialing the digits. The information is necessary to allow the system to perform subsequent operations.
  • Page 208 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-50 Allowed Lists SecurityAlert: If you assign a 0 (zero) as the first digit for any entry in an Allowed List, any toll restrictions assigned for calls to numbers that can be placed by local or toll operators are removed.
  • Page 209 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-51 Planning Form Instructions On Form 6e: Write the name of the list in the space next to the list number. Write the allowed area codes, exchanges, and/or star codes in the spaces provided (a maximum of 10 entries for each list).

  • Page 210: Disallowed List 7 Factory Set Entries

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-52 You can design up to eight lists with a maximum of 10 numbers. Each number can have up to 11 digits, for example, a leading 1 (if a toll-call prefix is required for dialing) followed by the area code and telephone number.
  • Page 211 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-53 Write the extension numbers of the telephones that you want to assign to the list in the Disallow to Ext. Nos. column (see Form 2a). Disallowed List Class-of-Restriction assignments apply to all remote access users and cannot be assigned on an individual basis unless barrier codes are used.
  • Page 212 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-54 Night Service Use these instructions only if Night Service is used for after-hours telephone operation. Otherwise, skip to the next section, “Labeling.” This section contains instructions for selecting any combination of the following options for Night Service: Night Service with Group Assignment...
  • Page 213 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-55 Night Service with Outward Restriction This section contains instructions for setting Night Service so that only authorized users can place non-emergency calls when Night Service is in effect. This prevents unauthorized after-hours use of telephones.
  • Page 214 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-56 Night Service with Time Set This section contains instructions for setting the system to automatically turn Night Service on and off at the times and on the days of the week you specify. This ensures that after-hours calls are handled properly even if an operator forgets to turn on Night Service.
  • Page 215 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-57 Labeling Labeling enhances the capability of display telephones used with the system. The following types of labels appear on display telephones: Extensions and calling groups Posted Messages System Directory/System Speed Dial Labels for extensions are described in Chapter 2, “Control Unit Configuration,”...
  • Page 216 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-58 System Speed Dial This section contains instructions for designating systemwide, frequently used numbers. You can assign and store up to 130 three-digit System Speed Dial codes.
  • Page 217 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-59 Automatic Route Selection (Hybrid/PBX Mode Only) SecurityAlert: ARS should always be used for the best security protection. This section contains instructions for using Automatic Route Selection (ARS) to allow the most cost-effective use of lines/trunks connected to the system, which can mean significant savings for the customer’s business.
  • Page 218 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-60 Keep in mind that for 10-digit toll calls, callers must dial 1 before dialing the area code, even if they don’t normally need to dial a prefix to make a toll call. Figure 4–1 provides a sample of a completed ARS worksheet.
  • Page 219 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-61 Under the Preferred Trunk Pools heading: Determine which of the toll trunk pools is used for calls to the greatest number of different area codes. Write the number of that trunk pool in the space next to For toll calls (Table 17) .

  • Page 220: Completed Ars Worksheet Automatic Route

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-62 Automatic Route Selection Worksheet* Number of exchanges in the calling area _______________ Number of Area Codes, Exchanges, Type of Dial or Network Destinations for which Trunk Pool No.
  • Page 221 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-63 This section contains instructions for using the information you recorded on the worksheet to prepare the ARS tables. The system can have as many as 20 ARS tables —...
  • Page 222 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-64 Do one of the following: If this is not a 1+7 table, skip to Step 4. If this is a 1+7 table, do one of the following: —...

  • Page 223: Example 1: Form 3F, 6-Digit Table

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-65 Automatic Route Selection Tables* Maximum: 16 Tables. (Make a copy for each table.) Table No. __________ Type of Table 6-Digit Area Code Exchange 1 + 7, dialing from within area code not within area code...

  • Page 224: Example 2: Form 3F, Area Code Table

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-66 Form 3f Automatic Route Selection Tables* Maximum: 16 Tables. (Make a copy for each table.) Table No. __________ Type of Table 6-Digit Area Code Exchange 1 + 7, dialing from within area code...
  • Page 225 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-67 For each of the 12 routes (six for each subpattern), you can specify a Facility Restriction Level (FRL). The FRL is used to refine the route selection process still further.

  • Page 226: Subpattern Example

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-68 Example: If a business uses a different long-distance company for calls to nine area codes in Canada, accessing the alternate long-distance company lines requires getting a local line and dialing seven digits.

  • Page 227: Other Digits Example

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-69 Form 3f Automatic Route Selection Tables* Maximum: 16 Tables. (Make a copy for each table.) Table No. __________ Type of Table 6-Digit Area Code Exchange 1 + 7, dialing from within area code...
  • Page 228 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-70 If the system must absorb certain leading digits dialed by users to place calls on a particular pool, enter a number in the same row as the pool number, in the Absorb column.

  • Page 229: Digit Absorption Example

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-71 Form 3f Automatic Route Selection Tables* Maximum: 16 Tables. (Make a copy for each table.) Table No. __________ Type of Table 6-Digit Area Code Exchange 1 + 7, dialing from within area code...
  • Page 230 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-72 To complete the Call Type column, enter one of the following: For voice only calls, write For data only calls, write For both voice and data calls, write Both NOTE: Pools should be labeled as Voice unless they can support digital...
  • Page 231 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-73 If restricting extensions, private network calls, and remote access users from specific routes, locate Form 6g, Call Restriction Assignments and Lists: Under the ARS Restriction Level heading on each telephone form, write the value (0 to 6) you want to assign.
  • Page 232 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Features System Features Page 4-74...
  • Page 233 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Page 5-1 Data Communications In addition to voice communications capabilities, the system also supports data and video communications to enable users to send or receive data, or establish group or personal video conferences.
  • Page 234 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Page 5-2 Configuring MLX jacks for 2B Data (2 B-channel) connectivity. This allows video systems to use both B-channels on a single MLX jack to establish high-speed video connections at data rates of up to 128-kbps.

  • Page 235: Data Communications Terminology

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Terminology Page 5-3 Terminology The following terms are used in this chapter: Data Station. A hardware configuration used to send and receive data (and sometimes voice signals, depending on the equipment). The configuration includes data terminal equipment (DTE) for input and output of data, and data communications equipment (DCE) to enable the transmission of data over digital or analog telephone lines and trunks.
  • Page 236 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Terminology Page 5-4 Modem/ISDN Terminal Adapter Pool. A special type of hardware configuration that combines one or more pairs of DCEs to enable communication between modems and ISDN terminal adapter data stations. A pair consists of one modem and one ISDN terminal adapter.
  • Page 237 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications About Data and Video Communications Page 5-5 About Data and Video Communications This section provides a high-level overview of the system’s data and video communications capabilities, followed by more detailed information about some of the equipment and concepts introduced in this overview.
  • Page 238 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications About Data and Video Communications Page 5-6 Data Stations A data station is a hardware configuration used to send and receive data (and/or voice, depending on the equipment). The configuration must include two main components: data terminal equipment (DTE) for input or output of data, along with data communication equipment (DCE) to enable the transmission of data over analog or digital lines/trunks.
  • Page 239 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications About Data and Video Communications Page 5-7 Modem Data Stations A modem data station uses a modem as its DCE to send and receive data. The modem converts digital signals from the DTE at the originating station into analog signals so the data can be transmitted over analog telephone lines/trunks.

  • Page 240: About Data And Video Communications

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications About Data and Video Communications Page 5-8 Analog Voice and Modem Data This type of modem data station includes an analog multiline telephone, a modem, and a DTE (a data terminal or PC) (see Figure 5–1).
  • Page 241 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications About Data and Video Communications Page 5-9 Modem Data-Only This type of modem data station includes only DTE and a modem (see Figure 5–2). The modem connects to the control unit through an analog port on a T/R module.
  • Page 242 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications About Data and Video Communications Page 5-10 MLX Voice and Modem Data This type of analog data station includes an MLX telephone in addition to the DTE and modem (see Figure 5–3).
  • Page 243 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications About Data and Video Communications Page 5-11 ISDN Terminal Adapter Data Stations An ISDN terminal adapter data station uses an ISDN terminal adapter as its DCE to send and receive data and connects to a digital extension jack (MLX port) on the control unit.
  • Page 244 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications About Data and Video Communications Page 5-12 MLX Voice and ISDN Terminal Adapter Data This type of ISDN terminal adapter data station includes an MLX telephone in addition to the DTE and ISDN terminal adapter (see Figure 5–4).
  • Page 245 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications About Data and Video Communications Page 5-13 ISDN Terminal Adapter Data-Only This type of digital data station includes only the DTE and ISDN terminal adapter. The ISDN terminal adapter connects the DTE to the system through an MLX extension jack on the control unit (see Figure 5–5).

  • Page 246: Data Station Configurations

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications About Data and Video Communications Page 5-14 Summary of Data Station Configurations Table 5–1 describes the extension jacks and equipment required for each data station configuration. Table 5–1.
  • Page 247 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications About Data and Video Communications Page 5-15 Other Supported Data Terminals Other data equipment that may be connected to the system include analog data terminals using modem connections, such as the following: A local host computer Group III (G3) fax machine An output-only device...
  • Page 248 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications About Data and Video Communications Page 5-16 Data Hunt Group Configurations The following DHG configurations work on the system: ISDN Terminal Adapters. Allows communications with the local host computer or a workstation (gateway) to a LAN.
  • Page 249 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications About Data and Video Communications Page 5-17 Group Videoconferencing A group videoconferencing system consists of a video camera, an audio unit, and a display screen (such as a television) that connect to a coder-decoder (CODEC). The CODEC converts the analog voice and video signals into digital form for transmission, and converts the digital signals received back into analog form.
  • Page 250 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications About Data and Video Communications Page 5-18 Figure 5–6. Personal and Group Video Connections...

  • Page 251: Planning Overview

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Planning Overview Page 5-19 Planning Overview By using the procedures earlier in this book, you should have already reserved the following: Trunk jacks for outside lines/trunks Extension jacks for voice telephone users Extension jacks for either: —...
  • Page 252 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Planning Overview Page 5-20 Table 5–3. System Forms To Plan Form Needed Extension jack connections* 2a, System Numbering: Extension Jacks (for Modem data stations all configurations) ISDN terminal adapter data stations Local host computer connections LAN workstation access connections...

  • Page 253: Assigning Extension Jacks

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Assigning Extension Jacks Page 5-21 Assigning Extension Jacks Following some guidelines about digital extension jacks, this section contains procedures to plan extension jack connections for the following: Modem data-only stations ISDN terminal adapter data-only stations Local host computer data stations...
  • Page 254 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Assigning Extension Jacks Page 5-22 Guidelines for Digital Extension Jacks Although only one logical ID is assigned to each digital extension jack, the system automatically assigns two extension numbers: The first extension number shown on Form 2a is assigned to an MLX telephone connected to the extension jack.
  • Page 255 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Assigning Extension Jacks Page 5-23 Modem Data-Only Stations A modem data-only station consists of a data terminal connected to the control unit using an internal or external modem. This station does not include a telephone.
  • Page 256 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Assigning Extension Jacks Page 5-24 Local Host Computer Data Stations A local host computer data station consists of a local host computer, a data terminal for that computer, and one or more ISDN terminal adapters and/or modems.
  • Page 257 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Assigning Extension Jacks Page 5-25 LAN Workstations A Local Area Network (LAN) consists of workstations (PCs) connected together to share resources. The system connects to the LAN through a workstation that functions as a gateway, providing ports for modem and ISDN terminal adapter connections.
  • Page 258 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Assigning Extension Jacks Page 5-26 Video Systems Video systems may connect to an MLX port on the MERLIN LEGEND system either directly through a BRI interface, or by way of a v.35 interface and an ISDN terminal adapter.

  • Page 259: Assigning Lines/Trunks To Data And Video Stations

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Assigning Lines/Trunks to Data and Video Stations Page 5-27 Assigning Lines/Trunks to Data and Video Stations The following types of outside lines/trunks are used to make and receive data calls to and from data stations outside of the system: Loop-Start (LS).
  • Page 260 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Assigning Lines/Trunks to Data and Video Stations Page 5-28 Analog/Digital Tie. This trunk type “ties” two telephone switching systems together, providing access to all telephones or data equipment on each system.
  • Page 261 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Assigning Lines/Trunks to Data and Video Stations Page 5-29 The 100D module supports any combination of the following AT&T Switched Network services: — ACCUNET Switched Digital Service for 56-kbps and 64-kbps restricted and 64-kbps clear (unrestricted) circuit-switched data calls (PRI only) —...
  • Page 262 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Assigning Lines/Trunks to Data and Video Stations Page 5-30 The system treats each data station, except for analog voice and modem data stations, as an extension with a 34-button telephone. When you choose the mode of operation (Key, Behind Switch, or Hybrid/PBX), Intercom (ICOM) or System Access (SA) buttons are assigned automatically to every extension connected to the control unit.
  • Page 263 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Assigning Lines/Trunks to Data and Video Stations Page 5-31 Record the information on the appropriate data form (2a or 2b) for each data station and for each modem and ISDN terminal adapter used to communicate with a local host computer or with a workstation on a LAN: In the Logical ID space, write the logical ID for each extension.
  • Page 264 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Assigning Lines/Trunks to Data and Video Stations Page 5-32 NOTES: 1. Do not assign System Access Voice (SA Voice) buttons to data communications equipment. 2. You must use PRI facilities with a digital data service such as ACCUNET Switched Digital Service, a Software Defined Network (SDN), T1 Switched 56 facilities, or NI-1 BRI facilities for digital data calls.
  • Page 265 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Assigning Lines/Trunks to Data and Video Stations Page 5-33 If the system uses ARS, follow the instructions on ARS earlier in this book to specify routes for outgoing data calls. To restrict non-data users from dial access to data trunk pools, use the “Pool Dial-Out Code (Hybrid/PBX Mode Only)”...
  • Page 266 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Assigning Lines/Trunks to Data and Video Stations Page 5-34 To allow the user at an ISDN terminal adapter data station access to the digital network for making and receiving calls to outside digital data stations, assign PRI facilities with digital data service such as ACCUNET Switched Digital Service and Software Defined Network (SDN), NI-1 BRI, or T1 Switched 56 facilities to ISDN terminal adapter data stations.

  • Page 267: Assigning Features To Data Stations

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Assigning Features to Data Stations Page 5-35 Assigning Features to Data Stations Many of the features used for voice calls (as described earlier in this guide) can also be assigned to data stations.
  • Page 268 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Assigning Features to Data Stations Page 5-36 Personal Speed Dial. These 2-digit numbers are programmed for quick dialing of frequently used numbers. The dialing sequence requires a dial-out code for outside calls.
  • Page 269 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Assigning Features to Data Stations Page 5-37 Pool Dial-Out Code (Hybrid/PBX Mode Only) Use these instructions only if the system is operating in Hybrid/PBX mode. The factory setting is for all extensions, including data stations, to be restricted from using all dial-out access codes.
  • Page 270 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Assigning Features to Data Stations Page 5-38 Forced Account Code Entry The Forced Account Code Entry feature is used for billing or for tracking data calls by requiring data extension users to enter account codes (1 to 16 digits) for outside calls.
  • Page 271 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Assigning Features to Data Stations Page 5-39 Planning Form Instructions Using Form 3f, Automatic Route Selection Tables and Form 3g, Automatic Route Selection Default and Special Numbers Table, review the values assigned to the routes.

  • Page 272: Creating Data Hunt Groups

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Creating Data Hunt Groups Page 5-40 Creating Data Hunt Groups Use these instructions if the system has a group of modems or ISDN terminal adapters. DHGs are data calling groups that provide uniform call distribution among a group of modems or a group of ISDN terminal adapters (such as the Ascend Pipeline 25PX or 50).
  • Page 273 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Creating Data Hunt Groups Page 5-41 Planning Form Instructions Make enough copies of Data Form 2, Data Hunt Groups, for the number of data hunt groups you plan. For each DHG: Write the group number (1–32) in the Group Number space.

  • Page 274: Digital Data/Video Stations

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Digital Data/Video Stations Page 5-42 Digital Data/Video Stations Use these instructions if the system has digital data/video endpoints. NOTE: NOTE: NOTE: See the Network Reference for information on digital data/video stations on a private network.
  • Page 275 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Digital Data/Video Stations Page 5-43 In the Digital Facilities space, enter the method used to access incoming and outgoing facilities. In the Digital Facilities In space, enter one of the following for incoming data/video calls: If personal lines are used to receive data/video calls, enter the line/trunk number for each personal line.

  • Page 276: Data Communications

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Communications Digital Data/Video Stations Page 5-44...

  • Page 277: Modifications

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Modifications Page 6-1 Modifications This chapter contains instructions for adding trunks, auxiliary equipment, or more telephones to an existing system. It includes the following: The actions that you must take to add to the system The interrelated options or features that you should consider The forms that must be revised or completed To modify the system, perform the following tasks:...

  • Page 278: Preparation

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Modifications Preparation Page 6-2 Preparation To prepare for modifying the system: Collect the package of completed planning forms. Although you may need to revise only one or two forms, you should have all completed forms available for reference.

  • Page 279: Required Line/Trunk And/Or Extension Modules

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Modifications Adding to the System Page 6-3 Table 6–1. Required Line/Trunk and/or Extension Modules GS/L GS/L Module 100D EM 400 DID 800 S-ID MLX 012 016 408 LS trunks GS trunks Tie trunks DID trunks...
  • Page 280 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Modifications Adding to the System Page 6-4 On Form 1 (page 2), System Planning, review the completed Control Unit Diagram and determine whether the module type needed is present. Do one of the following: If the module is not in the control unit, skip to Step 4.

  • Page 281: Adding To The System

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Modifications Adding to the System Page 6-5 Do one of the following: NOTE: Placing additional modules in the control unit requires a recalculation of unit loads. See Appendix F, "Unit Load Calculation". If the control unit has an available slot to the right, and the guidelines permit placement there, proceed to Step 6.

  • Page 282: Adding Auxiliary Equipment

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Modifications Adding to the System Page 6-6 Table 6–3. Adding Auxiliary Equipment If Adding ... Complete Maintenance Alarm, Music On Hold, Form 2c, System Numbering: Line/Trunk Jacks Loudspeaker Paging Table 6–4.

  • Page 283: Upgrading

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Upgrading Page 7-1 Upgrading WARNING: The following procedures are to be used by qualified technicians or service personnel only. Installation or maintenance of this product by anyone other than qualified personnel may damage or impair the product;...

  • Page 284: Upgrading To Release 6.1

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Upgrading Upgrading to Release 6.1 Page 7-2 Upgrading to Release 6.1 This section contains an overview of upgrading from Releases 1.0, 1.1, 2.0, 2.1, 3.0, 3.1, 4.0, 4.1, 4.2, 5.0, and 6.0 to Release 6.1. Upgrade Overview To upgrade to Release 6.1, you must back up, convert, and restore system programming information.

  • Page 285: Programming Compatibility

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Upgrading Upgrading to Release 6.1 Page 7-3 Compatibility It is important to understand the compatibility between files created on each of the different versions of SPM, not only for upgrading, but also for programming. Table 7–1 summarizes programming compatibility.
  • Page 286 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Upgrading Upgrading to Release 6.1 Page 7-4 Table 7–1. Programming Compatibility (Continued) Restore on Program Version Backup from 2.0/2.1 4.1/4.2 2.16 3.18 yes* yes* no 4.15 yes* yes* yes* no 4.25 yes* yes* yes* yes*...
  • Page 287 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Upgrading Release 6.1 Forms Page 7-5 Release 6.1 Forms Changes made to the planning forms for Release 6.1 reflect enhancements made for Release 6.1. Table 7–2 compares the planning forms for each major release. Table 7–2.
  • Page 288 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Upgrading Release 6.1 Forms Page 7-6 Table 7–2. Planning Forms (Continued) 1.0 2.0 3.0 4.0/5.0 6.0 6.1 6.1 Form Title Optional Operator Features Optional Extension Features Principal User of Personal Line Message-Waiting Receivers Allowed Lists Disallowed Lists...
  • Page 289 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Upgrading Release 6.1 Forms Page 7-7 Table 7–2. Planning Forms (Continued) 1.0 2.0 3.0 4.0/5.0 6.0 6.1 6.1 Form Title Automatic Route Selection Worksheet Night Service: Group Assignment Automatic Route Selection Tables Night Service: Outward Restriction Automatic Route Selection Default and Special Numbers Tables...

  • Page 290: Release 6.1 Forms

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Upgrading Release 6.1 Forms Page 7-8...

  • Page 291: Customer Support Information

    In the USA only, Lucent Technologies provides a toll-tree customer Helpline (1 800 628-2888) 24 hours a day. If you need assistance when installing, programming, or using your system, call the Helpline or your Lucent Technologies representative. Consultation charges may apply.

  • Page 292: Canadian Department Of Communications (Doc) Interference Information

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Customer Support Information Canadian Department of Communications (DOC) Interference Information Page A-2 Canadian Department of Communications (DOC) Interference Information This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of the Canadian Department of Communications.
  • Page 293 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Customer Support Information FCC Notification and Repair Information Page A-3 — The facility interface code (FIC) and service order code (SOC):  For tie line connection, the FIC is TL31M and the SOC is 9.0F. ...

  • Page 294: Installation And Operational Procedures

    FCC. In the event repairs are needed on this equipment, contact your authorized Lucent Technologies dealer or, in the USA only, contact the National Service Assistance Center (NSAC) at 1 800 628-2888.

  • Page 295: Doc Notification And Repair Information

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Customer Support Information DOC Notification and Repair Information Page A-5 This equipment returns answer supervision on all DID calls forwarded back to the PSTN. Permissible exceptions occur when: —...

  • Page 296: Renseignements Sur La Notification Du Ministère Des Communications Du Canada Et La Réparation

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Customer Support Information Renseignements sur la notification du ministère des Communications du Canada Page A-6 CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority or electrician, as appropriate.
  • Page 297 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Customer Support Information Renseignements sur la notification du ministère des Communications du Canada Page A-7 AVERTISSEMENT: L’utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir recours à un service d’inspection des installations électriques, ou à...
  • Page 298 PF: AS5USA-65646-PF-E REN: 1.5A MADE IN U.S.A. Use only Lucent Technologies manufactured MERLIN LEGEND circuit modules, carrier assemblies, and power units, as specified in WARNING: If equipment is used for the Installation Manual, in this product. There are no user out–of–building...

  • Page 299: Security Of Your System: Preventing Toll Fraud

    Lucent Technologies cannot be responsible for such charges and will not make any allowance or give any credit...

  • Page 300: Toll Fraud Prevention

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Customer Support Information Toll Fraud Prevention Page A-10 To minimize the risk of unauthorized access to your communications system: Use an unpublished Remote Access number. Assign access codes randomly to users on a need-to-have basis, keeping a log of all authorized users and assigning one code to one person.
  • Page 301 . In any event, it is not advisable to give anyone access to network facilities or operators, or to dial a number at the request of the caller. Any time a call appears to be suspicious, call the Lucent Technologies BCS Fraud Intervention Center at 1 800 628-2888 (fraud intervention for ®...
  • Page 302 System Planning 555-661-112 August 1998 Customer Support Information Toll Fraud Prevention Page A-12 Customers should also take advantage of Lucent Technologies monitoring services and devices, such as the NetPROTECT family of ® fraud-detection services, CAS with HackerTracker , and CAT Terminal with Watchdog.
  • Page 303 1809, 1900, and 976 or 1(wildcard)976. In Release 3.1 and later systems, Disallowed List number 7 does not include 800 and 1800 and 411 and 1411, but Lucent Technologies recommends that you add them. Assign all voice mail port extensions to this Disallowed List. Lucent Technologies recommends assigning Disallowed List number 7.
  • Page 304 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Customer Support Information Toll Fraud Prevention Page A-14 Security Risks Associated with the Automated Attendant Feature of Voice Messaging Systems Two areas of toll fraud risk associated with the Automated Attendant feature of voice messaging systems are the following: Pooled facility (line/trunk) access codes are translated to a menu prompt to allow Remote Access.
  • Page 305 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Customer Support Information Toll Fraud Prevention Page A-15 the MERLIN LEGEND Communications System. The MERLIN MAIL MERLIN and MERLIN LEGEND MAIL Automated Attendant feature merely accesses the RCF feature in the MERLIN LEGEND Communications System.

  • Page 306: Other Security Hints

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Customer Support Information Other Security Hints Page A-16 Other Security Hints Make sure that the Automated Attendant Selector Codes do not permit outside line selection. Multiple layers of security are always recommended to keep your system secure. Following are a number of measures and guidelines that can help you ensure the security of your communications system and voice messaging system.
  • Page 307 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Customer Support Information Other Security Hints Page A-17 Educating Operators Operators and attendants need to be especially aware of how to recognize and react to potential hacker activity. To defend against toll fraud, operators should follow the guidelines below: Establish procedures to counter social engineering .
  • Page 308 Change the access password regularly and issue it only to authorized personnel. Disconnect the maintenance port when not in use. (However, this eliminates Lucent Technologies’ 24-hour maintenance surveillance capability and may result in additional maintenance costs.) Create a communications system management policy concerning employee turnover and include these suggestions: —...
  • Page 309 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Customer Support Information Other Security Hints Page A-19 Choosing Passwords Passwords should be the maximum length allowed by the system. Passwords should be hard to guess and should not contain: All the same numbers (for example, 1111, 666666) Sequential characters (for example 123456) Numbers that can be associated with you or your business, such as your...

  • Page 310: Limited Warranty And Limitation Of Liability

    Warranty Date that your system is not in good working order, Lucent Technologies will without charge to you repair or replace, at its option, the system components that are not in good working order. Repair or replacement parts may be new or refurbished and will be provided on an exchange basis.

  • Page 311: Remote Administration And Maintenance

    Page A-21 Limitation of Liability Except as provided below, the liability of Lucent Technologies and its affiliates and suppliers for any claims, losses, damages, or expenses from any cause whatsoever (including acts or omissions of third parties), regardless of the form of action, whether in contract, tort, or otherwise, shall not exceed the lesser of: (1) the direct damages proven;...
  • Page 312 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Customer Support Information Remote Administration and Maintenance Page A-22 To reduce the risk of unauthorized access through Remote Administration and Maintenance, please observe the following procedures: The System Administration and Maintenance capability of a Hybrid/PBX or Key system is protected by a password.

  • Page 313: B System Forms

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 System Forms Page B-1 System Forms This appendix contains one copy of each system planning form. The forms are in numerical order and organized according to planning purpose as shown in Table B–1.

  • Page 314: System Forms

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 System Forms Page B-2 Table B–1. System Forms (Continued) Used for Planning Form No. Form Title Incoming Line/Trunk Incoming Trunks: DID Connections (Continued) Automatic Route Selection Worksheet Automatic Route Selection Tables Automatic Route Selection Default and Special Numbers Tables LS-ID Delay...
  • Page 315 MERLIN LEGEND ® Communications System Release 6.1 Employee Communication Survey ECS-1...
  • Page 316 MERLIN LEGEND ® Communications System Release 6.1 Employee Communication Survey ECS-2...
  • Page 317 MERLIN LEGEND ® Communications System Release 6.1 Employee Communication Survey ECS-3...
  • Page 318 MERLIN LEGEND ® Communications System Release 6.1 Employee Communication Survey ECS-4...
  • Page 319 MERLIN LEGEND ® Communications System Release 6.1 Form 1 System Planning Line/Trunk Capacity* Trunks Total Trunks Supported by Module Module Number of by Module Type Modules Type ¶ 400 LS/TTR 400 GS/LS/TTR 800 GS/LS 408 GS/LS 408 GS/LS-MLX 400EM † 800 DID 100D 800 GS/LS-ID...
  • Page 320 MERLIN LEGEND ® Communications System Release 6.1 Form 1 (Continued) System Planning Control Unit Diagram Unit Load Total________________ Unit Load Total________________ Unit Load Total________________ Power Power Power Supply Supply Supply 02 03 04 05 07 08 09 10 11 13 14 15 16 EXPANSION CARRIER EXPANSION CARRIER BASIC CARRIER...

  • Page 321: Merlin Legend Communications System Release

    ® MERLIN LEGEND Communications System Release 6.1 Form 1 (Continued) Applications* Lucent Technologies Attendant † Notes: Automated Document Delivery System (ADDS) Notes: Call Accounting System (CAS) for Plus V3** Notes: Call Accounting System for Windows Notes: Call Accounting Terminal (CAT)
  • Page 322 MERLIN LEGEND ® Communications System Release 6.1 Form 1 (Continued) Group IV Fax Primary Rate Interface (PRI) Basic Rate Interface (BRI) Notes: System Programming and Maintenance (SPM) Notes: Video Conferencing Notes: IS II* IVP/Auto Attendant AUDIX Voice Power Notes: __________________________________________________________________________________ IS III* IVP/Auto Attendant AUDIX Voice Power...
  • Page 323 Renumber System* Networked Switch Centralized Voice Messaging 2-Digit Selected Extension Numbers 3-Digit Set Up Space 2-Dig. 3-Dig. Ring Jack Type Log. Mod. Set Up Renumber Wire Person, Location, Ext. Ext. Type Equipment Space Label Ext. No. or Function Freq.‡ Appl. Link** †...
  • Page 324 3-Dig. 2-Dig. Ring Mod. Log. Jack Type Set Up Renumber Wire Person, Location, Ext. Ext. Appl. Type Space Label or Function Freq.‡ Equipment Ext. No. Link** 7124 7125 7126 7127 7128 7129 7130 7131 7132 7133 7134 7135 7136 7137 7138 7139 7140...
  • Page 325 3-Dig. 2-Dig. Ring Jack Type Set Up Renumber Mod. Log. Wire Person, Location, Ext. Ext. Freq.‡ Type Equipment Space Label Ext. No. or Function Appl. Link** 7148 7149 7150 7151 7152 7153 7154 7155 7156 7157 6700 7158 6701 7159 6702 7160 6703...
  • Page 326 3-Dig. 2-Dig. Ring Mod. Log. Jack Type Set Up Renumber Wire Person, Location, Ext. Ext. Space Label Freq.‡ Type Equipment Ext. No. or Function Appl. Link** 6715 7172 6716 7173 6717 7174 6718 7175 6719 7176 6720 7177 6721 7178 6722 7179 6723...
  • Page 327 3-Dig. 2-Dig. Ring Mod. Jack Type Set Up Renumber Wire Person, Location, Log. Ext. Ext. Space Label Freq.‡ Type Equipment Ext. No. or Function Appl. Link** 6739 7196 6740 7197 6741 7198 6742 7199 6743 7200 6744 7201 7202 6745 7203 6746 6747...
  • Page 328 2-Dig. 3-Dig. Ring Mod. Log. Jack Type Set Up Renumber Wire Person, Location, Ext. Ext. Type Space Label or Function Freq.‡ Appl. Equipment Ext. No. Link** 6763 7220 6764 7221 6765 7222 6766 7223 6767 7224 6768 7225 6769 7226 6770 7227 6771...
  • Page 329 3-Dig. 2-Dig. Ring Mod. Jack Type Set Up Renumber Wire Person, Location, Log. Ext. Ext. Space Label Freq.‡ Type Equipment Ext. No. or Function Appl. Link** 6787 7244 6788 7245 6789 7246 6790 7247 6791 7248 6792 7249 6793 7250 6794 7251 7252...
  • Page 330 2-Dig. 3-Dig. Ring Mod. Log. Jack Type Set Up Renumber Wire Person, Location, Ext. Ext. Type Space Label or Function Freq.‡ Appl. Equipment Ext. No. Link** 6811 7268 6812 7269 6813 7270 6814 7271 6815 7272 6816 7273 6817 7274 6818 7275 6819...
  • Page 331 3-Dig. 2-Dig. Ring Mod. Jack Type Set Up Renumber Wire Person, Location, Log. Ext. Ext. Space Label Freq.‡ Appl. Type Equipment Ext. No. or Function Link** 6835 7292 6836 7293 6837 7294 6838 7295 6839 7296 6840 7297 7298 6841 7299 6842 Shaded lines indicate possible operator positions.
  • Page 332 MERLIN LEGEND ® Communications System Release 6.1...
  • Page 333 MERLIN LEGEND ® Communications System Release 6.1 Form 2b System Numbering: Digital Adjuncts (Make additional copies of this form as needed.) Networked Switch Maximum: 127 Adjuncts Factory-Set Telephone Person, Location, Log. Set Up 3-digit 2-digit Renumber to Adjuncts 2B Ext. No. Function, and Equipment Type Space 7300...
  • Page 334 MERLIN LEGEND ® Communications System Release 6.1 Form 2b (Continued) System Numbering: Digital Adjuncts (Make additional copies of this form as needed.) Maximum: 127 Adjuncts Factory-Set Telephone Person, Location, Log. Set Up 3-digit 2-digit Renumber to Adjuncts 2B Ext. No. Function, and Equipment Type Space 7340...
  • Page 335 MERLIN LEGEND ® Communications System Release 6.1 Form 2b (Continued) System Numbering: Digital Adjuncts (Make additional copies of this form as needed.) Maximum: 127 Adjuncts Factory-Set Telephone Person, Location, Log. Set Up 3-digit 2-digit Ext. No. Renumber to Adjuncts 2B Function, and Equipment Type Space 6873...
  • Page 336 MERLIN LEGEND ® Communications System Release 6.1 Form 2b (Continued) System Numbering: Digital Adjuncts (Make additional copies of this form as needed.) Maximum: 127 Adjuncts Factory-Set Telephone Person, Location, Log. Set Up 3-digit 2-digit Renumber to Adjuncts 2B Ext. No. Function, and Equipment Type Space 6913...
  • Page 337 ® MERLIN LEGEND Communications System Release 6.1 Form 2b (Continued) System Numbering: Digital Adjuncts (Make additional copies of this form as needed.) Maximum: 127 Adjuncts Factory-Set Telephone Person, Location, Log. Set Up 3-digit 2-digit Renumber to Adjuncts 2B Ext. No. Function, and Equipment Type Space 6953...
  • Page 338 MERLIN LEGEND ® Communications System Release 6.1...
  • Page 339 Music On Hold, Line/Trunk No. __________ Source __________ Maintenance Alarm, Line/Trunk No. ____________________ Loudspeaker Page, Line/Trunk No(s). _____________________ Loop-Start Reliable Disconnect* Incoming Line/Trunk Operator Type (Main Toll Type Queue Module Jack Type Telephone Pool No., Personal Prefix Req’d Outmode Hold Disc. Priority (LS, GS, Receive...
  • Page 340 Incoming Line/Trunk Operator Toll Type Type (Main Queue Module Jack Type Telephone Pool Outmode No., Personal Prefix Req’d Hold Disc. Priority Receive (LS, GS, Type Line/ Dial- Number Signaling for LD Line, WATS, Interval Level† Calls† and Slot Log. DID, Tie, Trunk number FX, NI-BRI,...
  • Page 341 Incoming Line/Trunk Operator Type (Main Toll Type Queue Module Jack Type Telephone Pool No., Personal Outmode Prefix Req’d Hold Disc. Receive Priority (LS, GS, Type Line/ Dial- Number Line, WATS, Signaling for LD Interval Calls† Level† and Slot Log. DID, Tie, Trunk number FX, NI-BRI,...
  • Page 342 Incoming Line/Trunk Operator Type (Main Toll Type Queue Module Jack Type Pool Telephone No., Personal Outmode Prefix Req’d Hold Disc. Priority Receive Type (LS, GS, Line/ Dial- Line, WATS, Number Signaling for LD Interval Level† Calls† and Slot Log. DID, Tie, number Trunk FX, NI-BRI,...

  • Page 343: System Numbering: Special Renumbers

    MERLIN LEGEND ® Communications System Release 6.1 Form 2d System Numbering: Special Renumbers Group Calling Pools* Factory-Set Renumber (Form 7d) Factory-Set Renumber (Form 2c) Number Group ID Number Description Label Group Paging Factory-Set Renumber (Form 7b) Number Group ID 7920 7921 Park Zone 7922...
  • Page 344 MERLIN LEGEND ® Communications System Release 6.1...
  • Page 345 MERLIN LEGEND ® Communications System Release 6.1 Form 3a Incoming Trunks: Remote Access DID and Private Network Tie Trunks Barrier Codes Required for Private Network Tie Trunks Remote Access Code: 889 Renumber to _______________ Automatic Callback Barrier Codes Required for Non-Tie Trunks Enable Disable Number of Digits in Barrier Codes...
  • Page 346 MERLIN LEGEND ® Communications System Release 6.1 Form 3a (Continued) Incoming Trunks: Remote Access DID or Priv. Logical Trunk Non-Tie Trunk Type and Dedicated Shared Net. Tie Trunk Description Trunk Form 3a-2...
  • Page 347 MERLIN LEGEND ® Communications System Release 6.1 Form 3a (Continued) Class of Restriction without Barrier Codes DID* and Private Network Tie Trunks Non-Tie Trunks Network Calls Network Calls None None Tandem Tandem Restriction Restriction Unrestricted Unrestricted Outward Restrict Outward Restrict Toll Restrict Toll Restrict ARS Restriction Level*...
  • Page 348 MERLIN LEGEND ® Communications System Release 6.1 Form 3a (Continued) Class of Restriction with Barrier Codes Maximum: 16 barrier codes. (Make copies if more than 4 are assigned.) Barrier Code Barrier Code Number ____________________ Number ____________________ Digits _____________ (0–9, plus ) Digits _____________ (0–9, plus ) Restriction Restriction...

  • Page 349: Incoming Trunks: Ds1 Connectivity (100D Module)

    ® MERLIN LEGEND Communications System Release 6.1 Form 3b Incoming Trunks: DS1 Connectivity (100D Module) Module 1 Slot No. __________ Type of Service Switch Type (PRI Service Only) Frame Format Clock Synchronization ‡ 4ESS * DEX600E D4 Compatible Priority †‡ 5ESS ‡...
  • Page 350 MERLIN LEGEND ® Communications System Release 6.1 Form 3b (Continued) Module 3 Slot No. __________ Type of Service Switch Type (PRI Service Only) Frame Format Clock Synchronization ‡ 4ESS * DEX600E D4 Compatible Priority †‡ ‡ 5ESS Legend-PBX Extended Superframe (ESF) Primary DMS-100 Legend-NTWK...

  • Page 351: Pri Options

    MERLIN LEGEND ® Communications System Release 6.1 Form 3b (Continued) PRI Options* B-Channel Groups Maximum: 80 groups with up to 23 channels per group. B-Channel B-Channel B-Channel B-Channel Group No. Slot and Port No. Trunk No. Group No. Slot and Port No. Trunk No.
  • Page 352 MERLIN LEGEND ® Communications System Release 6.1 Form 3b (Continued) PRI Services Maximum: 3 Modules. (Make copies of this page for additional modules.) Module Slot No. _______________ Incoming Routing B-Channel Dial Plan Line Outgoing Services* Incoming Services* Group No. †‡ §...
  • Page 353 MERLIN LEGEND ® Communications System Release 6.1 Form 3b (Continued) Line Appearance Routing (Incoming Services)* Telephone Number B-Channel Trunk B-Channel Trunk Telephone Number (up to12 digits) Group No. No.* Group No. No.* (up to12 digits) *Trunks must be administered to terminate on an internal endpoint, for example, an extension, a Calling Group, etc. Form 3b-5...
  • Page 354 MERLIN LEGEND ® Communications System Release 6.1 Form 3b (Continued) Dial Plan Routing (Incoming Services)* Maximum: 16 entries Entry No. † Service Pattern to ‡ Match Total Digits in Dialed Number (0–14) Delete Digits (0–14) Add Digits (0–4) Entry No. †...
  • Page 355 MERLIN LEGEND ® Communications System Release 6.1 Form 3b (Continued) Outgoing Tables (Outgoing Services) Network Selection Table Maximum: 4 entries Entry No. Dial Prefix* Special Services Table Maximum: 8 entries Entry No. Pattern to Match † Operator ‡ none none Type of No.
  • Page 356 MERLIN LEGEND ® Communications System Release 6.1 Form 3b (Continued) Call-By-Call Service Table Maximum: 10 entries Entry No. Pattern to Match (up to 10 entries) Call Type (Voice/Data/Both) Service* Delete Digits (0–8) Entry No. Pattern to match (up to 10 entries) Call-Type (Voice/Data/Both) Service*...
  • Page 357 MERLIN LEGEND ® Communications System Release 6.1 Form 3b (Continued) Number to Send Extension Only Base Number with Extension ____________________ (up to 12 digits) Line Telephone Number: (Maximum: 69 telephone numbers) Telephone Number to Send Telephone Number to Send Trunk No. (up to12 digits) Trunk No.
  • Page 358 MERLIN LEGEND ® Communications System Release 6.1 Form 3b (Continued) Test Telephone Numbers Module 1: _______________ Module 2: _______________ Module 3: _______________ PRI Protocol Timers and Counters Change to Factory Setting T200 Timer 1 second (1000–3000 ms) T203 Timer 30 seconds (1–60 seconds) N200 Counter 3 transmissions...
  • Page 359 MERLIN LEGEND ® Communications System Release 6.1 Form 3b (Continued) T1 Switched 56 Options* Maximum:3 Modules (Make additional copies of this page as needed.) Module Slot No. ________ Channel No. ________ Type Dial Plan Routing Options Incoming Exptected Digits Outgoing Two Way Incoming Signaling Type Wink...
  • Page 360 MERLIN LEGEND ® Communications System Release 6.1...
  • Page 361 Direction Signaling Type (Intype/Outtype) E&M Signal Inmode Outmode Dial Tone Answer Supv. Disconnect Wink Delay Immediate Automatic Time Time Logical Trunk Touch- Touch- Two Way Incoming Rotary Rotary Remote Local Other Other Outgoing Tone Tone Factory Setting...
  • Page 362 Direction Signaling Type (Intype/Outtype) E&M Signal Inmode Outmode Dial Tone Answer Supv. Disconnect Wink Delay Immediate Automatic Time Time Logical Trunk Touch- Touch- Two Way Outgoing Incoming Rotary Rotary Remote Local Other Other Tone Tone Factory Setting...

  • Page 363: Incoming Trunks: Did

    MERLIN LEGEND ® Communications System Release 6.1 Form 3d Incoming Trunks: DID* (Make copies for each block.) Block Number (1 or 2) _______________ Type Add Digits Immediate-Start 0 digits Wink-Start Add these digits _______________ (any number from 1–9999) Expected Digits Signaling Rotary Touch-tone...
  • Page 364 Trunks Included in Block Disconnect Time Disconnect Time Trunk Trunk Logical Logical Telephone Telephone Number Number Other Other Number 500 ms Number 500 ms (10 to (10 to 2550) 2550) Factory Setting * Hybrid/PBX mode only...
  • Page 365 MERLIN LEGEND ® Communications System Release 6.1...
  • Page 366 MERLIN LEGEND ® Communications System Release 6.1 Form 3e Automatic Route Selection Worksheet* Number of exchanges in the calling area ____________________ Number of Area Codes, Exchanges, Type of Dial or Network Destinations for which Trunk Pool No. Trunk Type Toll Local Network Trunk Pool Is Used...
  • Page 367 MERLIN LEGEND ® Communications System Release 6.1 Form 3f Automatic Route Selection Tables* Maximum: 16 Tables. (Make a copy for each table.) Table No. __________ Type of Table 6-Digit Area Code Exchange 1 + 7, dialing from within area code not within area code Area Code/Exchanges 001 __________...
  • Page 368 MERLIN LEGEND ® Communications System Release 6.1 Form 3f (Continued) Table No. __________ Type of Table 6-Digit Area Code Exchange 1 + 7, dialing from within area code not within area code Area Code/Exchanges 001 __________ 021 __________ 041 __________ 061 __________ 081 __________ 002 __________...

  • Page 369: Automatic Route Selection Default And Special Numbers Tables

    MERLIN LEGEND ® Communications System Release 6.1 Form 3g Automatic Route Selection Default and Special Numbers Tables* Table 17: Default Toll Table Subpattern A Time of Day Subpattern B Time of Day _________________ _________________ Other Call Type † Other Call Type †...
  • Page 370 MERLIN LEGEND ® Communications System Release 6.1 Form 3g...

  • Page 371: Ls-Id Delay

    MERLIN LEGEND ® Communications System Release 6.1 Form 3h LS-ID Delay Note: Only for lines attached to 800 GS/LS-ID module. Line Line Line Factory Setting Form 3h-1...
  • Page 372 MERLIN LEGEND ® Communications System Release 6.1...
  • Page 373 Service Configuration Hunt Pattern Service Profile Logical Line Directory CPN/BN Series Number Identifier Number IOC “S” MLHG Linear Circular Comp CPN/BN = Calling Party Number/Billing Number MLHG = Multi-Line Hunt Group...
  • Page 374 MERLIN LEGEND ® Communications System Release 6.1 Form 3i (Continued) Clock Synchronization—100D or BRI Modules* Secondary Clock Tertiary Clock Primary Clock Synchronization Synchronization Synchronization Slot No. ________ Slot No. ________ Slot No. ________ DSL No. ________ (BRI DSL No. ________ (BRI DSL No.
  • Page 375 MERLIN LEGEND ® Communications System Release 6.1 Form 4a Extension Copy: Analog Multiline Telephone Template (Make a copy of this form for each Master Extension.) Master Extension (Template Extension) Person/Location Master Ext. No. Extensions Copied to Form 4a-1...
  • Page 376 MERLIN LEGEND ® Communications System Release 6.1 Form 4a (Continued) Button Diagram 34 BUTTON 22 BUTTON 10 BUTTON 5 BUTTON Orig Only SA Icom Voice SA Icom Ring Note: Lines 1 through 8 only default on a telephone when the system is in Key mode. Form 4a-2...
  • Page 377 MERLIN LEGEND ® Communications System Release 6.1 Form 4b Analog Multiline Telephone (Make a copy of this form for each telephone.) Logical ID _______________ Extension No. _______________ Person or Location _________________ Copied from Master Ext. No. _________________ Shared Extension No. ________ Extension Jack Pair Ring Voice Announce to Busy (voice/voice)
  • Page 378 MERLIN LEGEND ® Communications System Release 6.1 Form 4b (Continued) Button Diagram See Master Extension 34 BUTTON 22 BUTTON 10 BUTTON 5 BUTTON Orig Only SA Icom Voice SA Icom Ring Note: Lines 1 through 8 only default on a telephone when the system is in Key mode.
  • Page 379 MERLIN LEGEND ® Communications System Release 6.1 Form 4c Extension Copy: MLX Telephone Template (Make a copy of this form for each Master Extension.) Master Extension (Template Extension) Person/Location Master Ext. No. Extensions Copied to Form 4c-1...
  • Page 380 Orig. Only SA Icom Voice SA Icom Ring Note: Lines 1 through 8 only default on a telephone when the system is in Key mode.
  • Page 381 ® MERLIN LEGEND Communications System Release 6.1 Form 4c (Continued) Icom Voice Icom Ring Key Mode: Up to 8 personal line Behind Switch Mode: buttons are assigned One prime line button beginning at button 3. is assigned to button 3. Icom Voice Icom...
  • Page 382 MERLIN LEGEND ® Communications System Release 6.1...
  • Page 383 MERLIN LEGEND ® Communications System Release 6.1 Form 4d MLX Telephone (Make a copy of this form for each telephone.) Logical ID _______________ Extension No. _______________ Person or Location _________________________ Copied from Master Ext. No. _________________ Wall Mount Telephone Model Optional Features MLX-20L™* Abbreviated Ring...
  • Page 384 Orig. Only SA Icom Voice SA Icom Ring Note: Lines 1 through 8 only default on a telephone when the system is in Key mode.
  • Page 385 MERLIN LEGEND ® Communications System Release 6.1 Form 4d (Continued) Button Diagram See Master Extension Orig. Only SA Icom Voice SA Icom Ring Button Diagram for MLX-16DP Telephone Form 4d-3...
  • Page 386 MERLIN LEGEND ® Communications System Release 6.1...

  • Page 387: Mfm Adjunct: Mlx Telephone

    MERLIN LEGEND ® Communications System Release 6.1 Form 4e MFM Adjunct: MLX Telephone Extension No. ____________________ Person or Location __________________________________________ Connected to MLX extension No.____________ Copied from Master Extension No.____________ Centralized Programming Requirements Disable Voice Announce – change button 2 Adjuncts assignment to System Access Originate Only FAX machine...
  • Page 388 MERLIN LEGEND ® Communications System Release 6.1...

  • Page 389: Tip/Ring Equipment

    MERLIN LEGEND ® Communications System Release 6.1 Form 4f Tip/Ring Equipment (Make a copy of this form for each device.) Logical ID _______________ Extension No. _______________ Person or Location _____________________ Type Optional Features Single-line telephone Auto Callback Answering machine Used as delay announcement device for calling groups Ext.
  • Page 390 MERLIN LEGEND ® Communications System Release 6.1...

  • Page 391: Direct-Line Console (Dlc): Analog

    MERLIN LEGEND ® Communications System Release 6.1 Form 5a Direct-Line Console (DLC): Analog (Make a copy of this form for each telephone.) Logical ID _______________ Extension No. _______________ Person or Location _____________________ Copied from Master Ext. No. _________________ Extension Jack Pair Personal Lines Voice Announce to Busy (voice/voice) ______ ______ ______ ______...
  • Page 392 Button Diagram See Master Extension DISPLAY CONSOLE WITH DSS 34 BUTTON 22 BUTTON SA Icom Voice SA Icom Ring Alarm Night Conf Trnsfr Recall Drop Serv Send/ Remove Shift 2 Shift 3 Shift 1 Stat Note: Alarm, Night Service, and Send/Remove Msg will be replaced with Lines 30, 31, and 32 if the system has that many lines.

  • Page 393: Direct-Line Console (Dlc): Digital

    MERLIN LEGEND ® Communications System Release 6.1 Form 5b Direct-Line Console (DLC): Digital (Make a copy of this form for each console.) Logical ID _______________ Extension No. _______________ Person or Location _______________________ Copied from Master Ext. No. ________________ Console Model Voice-Announced Calls MLX-20L™...
  • Page 394 MERLIN LEGEND ® Communications System Release 6.1 Form 5b (Continued) Button Diagram See Master Extension Assignment of outside trunks to console buttons begins with number 3. Form 5b-2...

  • Page 395: Mfm Adjunct: Dlc

    MERLIN LEGEND ® Communications System Release 6.1 Form 5c MFM Adjunct: DLC Extension No. ____________________ Person or Location ___________________________________________ Connected to MLX extension No. ___________ Copied from Master Extension No. ___________ Centralized Programming Requirements Adjuncts Disable Voice Announce – change button 2 FAX machine assignment to System Access Originate Only Answering machine...
  • Page 396 MERLIN LEGEND ® Communications System Release 6.1...

  • Page 397: Queued Call Console (Qcc)

    MERLIN LEGEND ® Communications System Release 6.1 Form 5d Queued Call Console (QCC)* (Make a copy of this form for each console.) Logical ID _______________ Extension No. _______________ Person or Location ______________________ Adjuncts Button Diagram Direct Station Selector Number (1 or 2) ____________ Headset Hearing-impaired handset Noisy environment...
  • Page 398 MERLIN LEGEND ® Communications System Release 6.1...

  • Page 399: Optional Operator Features

    MERLIN LEGEND ® Communications System Release 6.1 Form 6a Optional Operator Features Direct-Line Console Operator Hold Timer DLC Automatic Hold 60 seconds Disable _____ seconds (10–255) Enable Queued Call Console* Hold Return Message Center Remain on hold Return to queue Yes, Operator Extension No.
  • Page 400 MERLIN LEGEND ® Communications System Release 6.1 Form 6a (Continued) Call Types* QCC Queue Priority Level Call Types QCC Operator to Receive Calls (4 ) Dial 0 Call Follow/Forward Unassigned DID Listed Directory Number QCC Extension Returning Group Coverage Calls QCC Queue QCC Queue Group...

  • Page 401: Optional Extension Features

    MERLIN LEGEND ® Communications System Release 6.1 Form 6b Optional Extension Features Forced Remote Call Trunk-to-Trunk Language* Account Microphone* † Forwarding Transfer Extension Code Entry Number Delay Yes Enable Disable French Spanish Allowed English Allowed 0 -9 Factory Setting † Single-line telephones are restricted from completing a trunk-to-trunk transfer. MLX telephones only Form 6b-1...
  • Page 402 MERLIN LEGEND ® Communications System Release 6.1...
  • Page 403 MERLIN LEGEND ® Communications System Release 6.1 Form 6c Principal User of Personal Line Factory-Set Extension Factory-Set Extension Factory-Set Extension Factory-Set Extension Trunk No. Trunk No. Trunk No. Trunk No. Note: Lines must be assigned to the principal user’s extension before the principal users can be programmed.
  • Page 404 MERLIN LEGEND ® Communications System Release 6.1...
  • Page 405 MERLIN LEGEND ® Communications System Release 6.1 Form 6d Message-Waiting Receivers System Notification Threshold (0-30 seconds)_____________ (factory setting is 10 seconds) Receivers Fax Machine Extension No. Ext. No. Ext. No. Ext. No. Ext. No. Form 6d-1...
  • Page 406 MERLIN LEGEND ® Communications System Release 6.1...

  • Page 407: Allowed Lists

    MERLIN LEGEND ® Communications System Release 6.1 Form 6e Allowed Lists List 0 ____________ List 1 ____________ List 2 ____________ List 3 ____________ Allow to Allow to Allow to Allow to Ext. Nos. Ext. Nos. Ext. Nos. Ext. Nos. Form 6e-1...
  • Page 408 MERLIN LEGEND ® Communications System Release 6.1 Form 6e (Continued) List 4 ____________ List 5 ____________ List 6 ____________ List 7 ____________ Allow to Allow to Allow to Allow to Ext. Nos. Ext. Nos. Ext. Nos. Ext. Nos. Form 6e-2...

  • Page 409: Disallowed Lists

    MERLIN LEGEND ® Communications System Release 6.1 Form 6f Disallowed Lists List 0 ____________ List 1 ____________ List 2 ____________ Disallow to Disallow to Disallow to Ext. Nos. Ext. Nos. Ext. Nos. Form 6f-1...
  • Page 410 MERLIN LEGEND ® Communications System Release 6.1 Form 6f (Continued) List 3 ____________ List 4 ____________ List 5 ____________ Disallow to Disallow to Disallow to Ext. Nos. Ext. Nos. Ext. Nos. Form 6f-2...
  • Page 411 MERLIN LEGEND ® Communications System Release 6.1 Form 6f (Continued) List 7 ____________ List 7 ____________ List 6 ____________ Default Entries Disallow to Disallow to Ext. Nos. Ext. Nos. Factory Setting Form 6f-3...
  • Page 412 MERLIN LEGEND ® Communications System Release 6.1...
  • Page 413 MERLIN LEGEND ® Communications System Release 6.1 Form 6g Call Restriction Assignments and Lists Restriction Type Copy Allowed Disallowed Restriction Levels From List No. List No. (FRL)* Out. Toll Unrest. * Hybrid/PBX mode only. Form 6g-1...
  • Page 414 MERLIN LEGEND ® Communications System Release 6.1 Form 6g (Continued) Restriction Type Copy Allowed Disallowed Restriction Levels From List No. List No. (FRL)* Out. Toll Unrest. * Hybrid/PBX mode only. Form 6g-2...

  • Page 415: Authorization Codes

    MERLIN LEGEND ® Communications System Release 6.1 Form 6h Authorization Codes Note: Keep this form in a secure place. Option for SMDR Account Code Field: Authorization Code Home Extension Authorization Authorization Extension Extension Number Code Number Code Factory Setting Form 6h-1...
  • Page 416 MERLIN LEGEND ® Communications System Release 6.1 Form 6h (Continued) Authorization Codes Note: Keep this form in a secure place. Option for SMDR Account Code Field: Authorization Code Home Extension Authorization Authorization Extension Extension Number Code Number Code Factory Setting Form 6h-2...
  • Page 417 MERLIN LEGEND ® Communications System Release 6.1 Form 6i Pool Dial-Out Code Restrictions Pool Dial-Out Codes Extension Factory Set Number Renumber Factory Setting: Restricted for all codes. Enter unrestricted codes on this form. Hybrid/PBX mode only. Form 6i-1...
  • Page 418 MERLIN LEGEND ® Communications System Release 6.1...
  • Page 419 MERLIN LEGEND ® Communications System Release 6.1 Form 7a Call Pickup Groups Maximum: 30 groups. (Make additional copies if more than 8 groups are assigned.) Group Number __________ Group Number __________ Group ID ____________________ Group ID ____________________ Ext. No. Person or Location Ext.
  • Page 420 MERLIN LEGEND ® Communications System Release 6.1 Form 7a (Continued) Group Number __________ Group Number __________ Group ID ____________________ Group ID ____________________ Ext. No. Person or Location Ext. No. Person or Location Group Number __________ Group Number __________ Group ID ____________________ Group ID ____________________ Ext.
  • Page 421 MERLIN LEGEND ® Communications System Release 6.1 Form 7b Group Paging (See Form 2d) Group No. 1 Group ID ________________ Group No. 2 Group ID ________________ Factory-Set Ext. No. 793 Renumber to _____ Factory-Set Ext. No. 794 Renumber to _____ Ext.
  • Page 422 MERLIN LEGEND ® Communications System Release 6.1 Form 7b (Continued) Group No. 5 Group ID ________________ Group No. 6 Group ID ________________ Factory-Set Ext. No. 797 Renumber to _____ Factory-Set Ext. No. 798 Renumber to _____ Ext. No. Person or Location Ext.

  • Page 423: Group Coverage

    MERLIN LEGEND ® Communications System Release 6.1 Form 7c Group Coverage Maximum: 32 groups. Make additional copies if more than 8 groups are assigned. Group No.* ______ Group No.* ______ Group No.* ______ Group No.* ______ Senders Senders Senders Senders Extension Nos.
  • Page 424 MERLIN LEGEND ® Communications System Release 6.1 Form 7c (Continued) Group No.* ______ Group No.* ______ Group No.* ______ Group No.* ______ Senders Senders Senders Senders Extension Nos. Extension Nos. Extension Nos. Extension Nos. Receivers † † Receivers † Receivers Receivers †...

  • Page 425: Group Calling

    MERLIN LEGEND ® Communications System Release 6.1 Form 7d Group Calling* Maximum: 32 groups. (Make a copy of this form for each group.) † † Group Number (1–32) _______________________ Group ID __________________________________ Factory-Set Ext. No. __________________________ Renumber to _________________________ (See Form 2d) Provide coverage for Coverage Group Numbers __________________________________________________ Extensions Person or...
  • Page 426 MERLIN LEGEND ® Communications System Release 6.1 Form 7d (Continued) Group Number _________________________________ Group ID _______________________________________ Ext. No. ________________________________________ Calling Group Options* Hunt Type Overflow Coverage Circular Linear Yes, Calling Group No. __________ Most-Idle Yes, QCC LDN (queue) Extension No. __________ Primary Delay Announcements Overflow Threshold...
  • Page 427 American Society of Composers, Artists, and Producers (ASCAP) or Broadcast Music Incorporated (BMI). Or you can purchase a Magic-on-Hold system, which does not require you to obtain such a license, from Lucent Technologies or an authorized representative. Factory Setting * Beginning with Release 2.1;...
  • Page 428 MERLIN LEGEND ® Communications System Release 6.1...
  • Page 429 MERLIN LEGEND ® Communications System Release 6.1 Form 9a Night Service: Group Assignment* Operator Ext. No. _____ Operator Ext. No. _____ Operator Ext. No. _____ Operator Ext. No. _____ User or Ext. No. User or Ext. No. User or Ext. No. Ext.
  • Page 430 MERLIN LEGEND ® Communications System Release 6.1 Form 9a (Continued) Operator Ext. No. _____ Operator Ext. No. _____ Operator Ext. No. _____ Operator Ext. No. _____ User or Ext. No. User or Ext. No. User or Ext. No. User or Ext.
  • Page 431 MERLIN LEGEND ® Communications System Release 6.1 Form 9b Night Service: Outward Restriction Password _______________________ (To keep the password private, do not fill in the blank.) Emergency Allowed List Item No. Telephone No. (12 digits maximum) Item No. Telephone No. (12 digits maximum) Exclusion List (Telephones not restricted during Night Service)* Ext.
  • Page 432 MERLIN LEGEND ® Communications System Release 6.1 Form 9b (Continued) Exclusion List (Telephones not restricted during Night Service) Ext. No. Name Ext. No. Name Name Ext. No. Form 9b-2...
  • Page 433 MERLIN LEGEND ® Communications System Release 6.1 Form 9c Night Service: Options Start Time* Stop Time* Sunday (0) Monday (1) Tuesday (2) Wednesday (3) Thursday (4) Friday (5) Saturday (6) * Hours and minutes in 24-hour (military) time Note: Start time is the END of your business day. Stop time is the BEGINNING of your business day.
  • Page 434 MERLIN LEGEND ® Communications System Release 6.1...
  • Page 435 MERLIN LEGEND ® Communications System Release 6.1 Form 10a Label Form: Posted Message Revised Message (16 characters maximum) Message No. Default Label DO NOT DISTURB (Cannot be changed) OUT TO LUNCH AT HOME OUT SICK IN A MEETING IN CONFERENCE WITH A CLIENT WITH A CUSTOMER AWAY FROM DESK...
  • Page 436 MERLIN LEGEND ® Communications System Release 6.1...
  • Page 437 Display Dial Name Telephone Number (40 digits maximum) Code (11 characters maximum) #600 #601 #602 #603 #604 #605 #606 #607 #608 #609 #610 #611 #612 #613 #614 #615 #616 #617 #618 #619 #620 #621 Factory Setting * If you select “No” display, this indicates a Marked System Speed Dial number which can override calling restrictions.
  • Page 438 Display Dial Name (11 characters maximum) Telephone Number (40 digits maximum) Code #622 #623 #624 #625 #626 #627 #628 #629 #630 #631 #632 #633 #634 #635 #636 #637 #638 #639 #640 #641 #642 #643 Factory Setting * If you select “No” display, this indicates a Marked System Speed Dial number which can override calling restrictions.
  • Page 439 Display Dial Name Telephone Number (40 digits maximum) Code (11 characters maximum) #644 #645 #646 #647 #648 #649 #650 #651 #652 #653 #654 #655 #656 #657 #658 #659 #660 #661 #662 #663 #664 #665 Factory Setting * If you select “No” display, this indicates a Marked System Speed Dial number which can override calling restrictions.
  • Page 440 Display Dial Name (11 characters maximum) Telephone Number (40 digits maximum) Code #666 #667 #668 #669 #670 #671 #672 #673 #674 #675 #676 #677 #678 #679 #680 #681 #682 #683 #684 #685 #686 #687 Factory Setting * If you select “No” display, this indicates a Marked System Speed Dial number which can override calling restrictions.
  • Page 441 Display Dial Name Telephone Number (40 digits maximum) (11 characters maximum) Code #688 #689 #690 #691 #692 #693 #694 #695 #696 #697 #698 #699 #700 #701 #702 #703 #704 #705 #706 #707 #708 #709 Factory Setting * If you select “No” display, this indicates a Marked System Speed Dial number which can override calling restrictions.
  • Page 442 Display Dial Name (11 characters maximum) Telephone Number (40 digits maximum) Code #710 #711 #712 #713 #714 #715 #716 #717 #718 #719 #720 #721 #722 #723 #724 #725 #726 #727 #728 #729 Factory Setting * If you select “No” display, this indicates a Marked System Speed Dial number which can override calling restrictions.
  • Page 443 MERLIN LEGEND ® Communications System Release 6.1 Form 11 Service Observing: Group Assignment (Make additional copies of this form as needed.) Maximum: 16 Service Observing Groups Group No. _____ Group No. _____ Group No. _____ Group No. _____ Observer Ext. No.* _____ Observer Ext.
  • Page 444 MERLIN LEGEND ® Communications System Release 6.1 Form 11 Service Observing: Group Assignment (Make additional copies of this form as needed.) Maximum: 16 Service Observing Groups Group No. _____ Group No. _____ Group No. _____ Group No. _____ Observer Ext. No.* _____ Observer Ext.

  • Page 445: Data Forms

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Forms Page C-1 Data Forms This appendix contains one copy of each data form. The forms are listed in Table C–1. You should make copies of these forms and use the copies, keeping the originals for future use.
  • Page 446 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Data Forms Page C-2...
  • Page 447 ® MERLIN LEGEND Communications System Release 6.1 Data Form 1a Modem Data Station Data Station Use Call Restriction Modem Pool Member Assigned to Data Hunt Group Forced Account Code Entry Optional Features Pool Dial-Out Code Restriction Facility Restriction Level Button Diagram Key Mode Hybrid/PBX Mode SAO-O...
  • Page 448 ® MERLIN LEGEND Communications System Release 6.1 Data Form 1a...
  • Page 449 ® MERLIN LEGEND Communications System Release 6.1 Data Form 1b ISDN Terminal Adapter Data Station Data Station Use Call Restriction Modem Pool Member Assigned to Data Hunt Group Forced Account Code Entry Optional Features Pool Dial-Out Code Restriction Facility Restriction Level Button Diagram Key Mode Hybrid/PBX Mode...
  • Page 450 ® MERLIN LEGEND Communications System Release 6.1 Data Form 1b...
  • Page 451 MERLIN LEGEND Communications System Release 6.1 Data Form 2 Data Hunt Groups Purpose of Group Stations Person or Person or Person or Person or Ext. Ext. Ext. Ext. Location Location Location Location Trunks or Pools Trunk Trunk Trunk Trunk Logical ID Logical ID or Pool or Pool...
  • Page 452 MERLIN LEGEND Communications System Release 6.1 Data Form 2 (Continued) Calling Group Options Hunt Type Overflow Coverage Delay Announcement Overflow Threshold Message-Waiting Receiver Group Type Calls-in-Queue Alarm Threshold Coverage Group Receiver External Alert for Calls-in-Queue Alarm...
  • Page 453 MERLIN LEGEND Communications System Release 6.1 Data Form 3 Digital Data/Video Station Data/Video Digital Equipment Logical Extension Type Facilities Person Location...
  • Page 454 MERLIN LEGEND Communications System Release 6.1 Data Form 3...

  • Page 455: T1/Pri Planner

    T1/PRI Planner To ensure compatibility with the system, all local offerings of DS1 configurations must be reviewed by Lucent Technologies Sales and Design Support Center (SDSC) personnel. This review begins when SDSC receives the “T1/PRI Planner” form. This appendix contains instructions for completing the planner, including a blank form.
  • Page 456 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 T1/PRI Planner Page D-2 Form Needed T1/PRI Planner Planning Form Instructions On page 1, fill in the customer name, telephone number, and address. NOTE: Reference Number is filled in by SDSC. Fill in the Order Number.
  • Page 457 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 T1/PRI Planner Page D-3 To ensure that the synchronization integrity of the DS1 network both this communications system and its far-end connections is protected, prepare the DS1 Planning Map on page 4 for review by SDSC. Describe the entire network of DS1 facilities by summarizing the following for each 100D module: Fill in the control unit slot number(s) of the 100D modules connected...

  • Page 458: Communications System

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 T1/PRI Planner Page D-4 The communications system in Figure D–1 is configured as follows: Module 1 in slot 04 is connected to an ACCULINK 3150 CSU that is approximately 100 cable feet from the control unit.
  • Page 459 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 T1/PRI Planner Page D-5 SDSC also evaluates the complexity of the facility configuration requested. Examples of complex configurations are connections into PBX networking applications, connections to multiplexing arrangements, or applications that involve customer engineering or design.
  • Page 460 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 T1/PRI Planner Page D-6 If the type of service is PRI, complete the PRI Identification Service section by doing one of the following: If you are not planning to use the number identification service, check the No box and proceed to Step 5.
  • Page 461 MERLIN LEGEND Communications System Release 6.1 T1/PRI Planner T1/PRI Planner (Continued) For use with Form 3b, Incoming Trunks–DS1 Connectivity (100D Module) Reference No. ___________________ Customer *Name _________________________________________________________ Tel. No. ____________________ *Address __________________________________________________________________________________ * Order Number _______________________________ Account Executive ______________________________________________ Tel. No. ____________________ Systems Consultant _____________________________________________ Tel.
  • Page 462 MERLIN LEGEND Communications System Release 6.1 T1/PRI Planner (Continued) *Module 1 Service Ordered or Planned Line Coding (Suppression) B8ZS (Preferred) AMI-ZCS Frame Format Line Signaling Mode ESF (Preferred) Common Channel (Required for PRI) D4 (May be used if required by local Local telephone company) Synchronization Timing...
  • Page 463 MERLIN LEGEND Communications System Release 6.1 T1/PRI Planner (Continued) *Module 3 Service Ordered or Planned Line Coding (Suppression) B8ZS (Preferred) AMI-ZCS Frame Format Line Signaling Mode ESF (Preferred) Common Channel (Required for PRI) D4 (May be used if required by local Local telephone company) Synchronization Timing...
  • Page 464 MERLIN LEGEND Communications System Release 6.1 T1/PRI Planner (Continued) DS1 Planning Map CONTROL UNIT Clock 100D 100D 100D MODULE 1 MODULE 2 MODULE 3 SLOT:____ SLOT:____ SLOT:____ Approximate Approximate Approximate Distance_____ Distance_____ Distance_____ Acculink 3150 Acculink 3150 Acculink 3150 Other* Other* Other* None...
  • Page 465 MERLIN LEGEND Communications System Release 6.1 Page______of_______ T1/PRI Planner (Continued) Non-Complex Configuration Module _____ of ______ Slot No. __________ Services* Subscribed To: Channels Assigned to Service Ground-start (T1 only) Loop-start (T1 only) Tie Trunk (T1 only) MultiQuest 900 (w/wo DNIS) (T1 or AT&T Toll) Megacom†...
  • Page 466 MERLIN LEGEND Communications System Release 6.1 Page______of_______ T1/PRI Planner (Continued) Non-Complex Configuration Module _____ of ______ Slot No. __________ PRI Identification Service *Will SID/ANI be used? Incoming calls Both . . . Prefer _____ then _____ Outgoing calls SID/ANI Privacy SID –...
  • Page 467 MERLIN LEGEND Communications System Release 6.1 Page______of_______ T1/PRI Planner (Continued) Non-Complex Configuration Module _____ of ______ Slot No. __________ Services* Subscribed To: Channels Assigned to Service Ground-start (T1 only) Loop-start (T1 only) Tie Trunk (T1 only) MultiQuest 900 (w/wo DNIS) (T1 or AT&T Toll) Megacom†...
  • Page 468 MERLIN LEGEND Communications System Release 6.1 Page______of_______ T1/PRI Planner (Continued) Non-Complex Configuration Module _____ of ______ Slot No. __________ PRI Identification Service *Will SID/ANI be used? Incoming calls Both . . . Prefer _____ then _____ Outgoing calls SID/ANI Privacy SID –...
  • Page 469 MERLIN LEGEND Communications System Release 6.1 Page______of_______ T1/PRI Planner (Continued) Non-Complex Configuration Module _____ of ______ Slot No. __________ Services* Subscribed To: Channels Assigned to Service Ground-start (T1 only) Loop-start (T1 only) Tie Trunk (T1 only) MultiQuest 900 (w/wo DNIS) (T1 or AT&T Toll) Megacom†...
  • Page 470 MERLIN LEGEND Communications System Release 6.1 Page______of_______ T1/PRI Planner (Continued) Non-Complex Configuration Module _____ of ______ Slot No. __________ PRI Identification Service *Will SID/ANI be used? Incoming calls Both . . . Prefer _____ then _____ Outgoing calls SID/ANI Privacy SID –...

  • Page 471: Ds1 Connectivity Ordering

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 DS1 Connectivity Ordering Page E-1 DS1 Connectivity Ordering After the contract is signed, the sales representative or authorized dealer contacts the DS1 connectivity vendor to discuss the T1/PRI service order. The vendor needs information about the communications system as well as customer identification.
  • Page 472 Standard CSU jacks and test point provided Audible Ringing Source Digital PBX Channel Service Testing Service AT&T If a CSU other than those listed above is used, Lucent Technologies will not accept the responsibility for its installation, connection, or testing. Echo Control Device not used...

  • Page 473: Unit Load Calculation

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Unit Load Calculation Page F-1 Unit Load Calculation A unit load is a measure of power (1.9 watts) used to determine the electrical load that the following components have on each carrier’s power supply: Telephones and Adjuncts.

  • Page 474: Unit Load Rules

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Unit Load Calculation Unit Load Rules Page F-2 Unit Load Rules A general rule to follow is that if you can distribute the DID modules and telephone modules equally across the carriers, you will prevent unnecessary drain on any one carrier.

  • Page 475: Unit Load Worksheet

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Unit Load Calculation Unit Load Worksheet Page F-3 Unit Load Worksheet Number of modules in carrier (excluding power supply and processor): __________________ If fewer than 5, no further calculation is required. If 5 or 6, continue to Step 2.
  • Page 476 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Unit Load Calculation Unit Load Worksheet Page F-4 Calculate the estimated unit loads. Unit Module Load = Total 12.0 008 MLX 13.25 008 OPT 012 T/R 016 T/R 12.8 100D 400 LS...
  • Page 477 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Unit Load Calculation Unit Load Worksheet Page F-5 Module Qty x Unit Load = Total Hybrid/PBX Equipment or Modified Network Access Lines* NI-1 BRI GS/LS Telephones MLX-5 MLX-5D MLX-10 MLX-10D MLX-10DP...
  • Page 478 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Unit Load Calculation Unit Load Worksheet Page F-6 Try to exchange modules between carriers to reduce the unit loads to 75 (if a 391C1 or 391A3 power supply is installed) or 54 (if a 391A1 or 391A2 power supply is installed).
  • Page 479 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Unit Load Calculation Unit Load Worksheet Page F-7 Module Qty x Unit Load = Total Hybrid/PBX Equipment or Modified Network Access Lines* NI-1 BRI GS/LS Telephones MLX-10 MLX-10D MLX-10DP MLX-28D MLX-20L...
  • Page 480 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Unit Load Calculation Unit Load Worksheet Page F-8 Try to exchange modules between carriers to reduce the unit loads for slots 5 and 6 through 27. (Remember that the 100D, 800 NI-BRI, 400 LS, 400 GS/LS, 800, and 800 GS/LS modules have unit loads of 0.0.) Repeat Steps 1 through 8 to recalculate unit loads for each new configuration.

  • Page 481: Ni-1 Bri Review

    ISDN Ordering Code (IOC) standardized capability package “S” and a separate Multi-Line Hunt (MLH) service, depending on the customer's requirements. If the Central Office uses a Lucent Technologies 5ESS or Siemens SSC EWSD switch, MLH is available through the Series Completion feature.
  • Page 482 Type of Service heading. Contact the local service provider and determine what type of CO switch serves your area (such as, Lucent Technologies 5ESS, Northern Telecom DMS-100, or Siemens SSC EWSD). Enter this information under the Type...
  • Page 483 (CPN/BN) identification feature. No packet data capabilities or hunting features are provided. NOTE: On the Lucent Technologies 5ESS switch, the Calling Party Number identification feature is assigned using the standard BRCS preconstructed features /LICNDA and /CPCOFA. If it is possible, request /CPCPFA for the Calling Number Identification feature from your local service provider as it provides a clearer display of the CPN information.
  • Page 484 The MERLIN LEGEND has currently been tested with each switch type in the following configurations: — Lucent Technologies 5ESS in a linear hunt group — Northern Telecom DMS-100 in a circular hunt group — Siemens SSC EWSD in a circular hunt group Other configurations are possible, but are not guaranteed to work.
  • Page 485 MERLIN LEGEND Communications System Release 6.1 NI-1 BRI Planner (Continued) Reference No. ___________________ Customer * Order Number _______________________________ NI-1 BRI Vendor Installation Installation Contacts...
  • Page 486 MERLIN LEGEND Communications System Release 6.1 NI-1 BRI Planner (Continued) Type of Service* Type of CO Switch Service Configurations Number of BRI Lines Ordered Additional Features...

  • Page 487: Ni-1 Bri Provisioning

    Multiline Hunt Group or the Series Completion feature, depending on the CO switch type. Specific translations are provided for the following switches: Lucent Technologies 5ESS Northern Telecom DMS-100 Siemens SSC EWSD After determining that the local service provider offers National ISDN-1 service, the information contained in this appendix should be given to the local service provider if necessary.

  • Page 488: Lucent Technologies 5Ess Switch Translations

    B-channels, two Directory Numbers (DNs) must be assigned with this package. The Lucent Technologies 5ESS switch also allows alternate voice and data hunting on one DN using the Series Completion feature. ISDN Capability Package “S”...
  • Page 489 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations Page H-3 Fields that must be populated on Screens 4, 5, and 6: < enter TN > CKT TN CKT LCC <...
  • Page 490 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations Page H-4 DN2 Translations (Note: DSL information was built with DN1) Fields that must be populated on Screens 1, 2, 3 and 4: DSL TN <C plus second Telephone number >...
  • Page 491 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations Page H-5 Series Completion Feature Translations The sample screens shown below illustrate the translations for alternate voice and data hunting on one main DSL and three DNs forming a linear series completion group.
  • Page 492 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations Page H-6 5ESS SWITCH LABNSC1 SCREEN 3 OF 14 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (USER INFO) >28. USPID 0122287000 29. MAXB CHL1 30.
  • Page 493 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations Page H-7 5ESS SWITCH LABNSC1 SCREEN 6 OF 14 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT >106. BFGN ______ _ 109. FEATURE LIST (FL)
  • Page 494 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations Page H-8 5ESS SWITCH LABNSC1 SCREEN 9 OF 14 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (HIGH RUNNER FEATURE PARAMETERS) >176. CALL FORWARDING FEATURE PARAMETERS (CF)
  • Page 495 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations Page H-9 5ESS SWITCH LABNSC1 SCREEN 12 OF 14 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (PPB1) >245. PPB1 TN _______ 254. RATE _____ 264.
  • Page 496 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations Page H-10 5ESS SWITCH LABNSC1 SCREEN 1 OF 14 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (*)1. DSL TN C 2228701SERVICES AND FEATURES SCREENS (*)4.
  • Page 497 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations Page H-11 5ESS SWITCH LABNSC1 SCREEN 4 OF 14 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (CKT) >34. CKT TN 2228701 CIRCUIT VOICE (CSV) CIRCUIT DATA (CSD) 35.
  • Page 498 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations Page H-12 5ESS SWITCH LABNSC1 SCREEN 7 OF 14 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (HIGH RUNNER FEATURE PARAMETERS) >134. TG:GRPID 146.
  • Page 499 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations Page H-13 5ESS SWITCH LABNSC1 SCREEN 1 OF 14 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (*)1. DSL TN C 2228703SERVICES AND FEATURES SCREENS (*)4.
  • Page 500 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations Page H-14 5ESS SWITCH LABNSC1 SCREEN 4 OF 14 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (CKT) >34. CKT TN 2228703 CIRCUIT VOICE (CSV) CIRCUIT DATA (CSD) 35.
  • Page 501 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations Page H-15 5ESS SWITCH LABNSC1 SCREEN 7 OF 14 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (HIGH RUNNER FEATURE PARAMETERS) >134. TG:GRPID 146.
  • Page 502 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations Page H-16 5ESS SWITCH LABNSC1 SCREEN 1 OF 14 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (*)1. DSL TN C 2228704SERVICES AND FEATURES SCREENS (*)4.
  • Page 503 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations Page H-17 5ESS SWITCH LABNSC1 SCREEN 4 OF 14 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (CKT) >34. CKT TN 2228704 CIRCUIT VOICE (CSV) CIRCUIT DATA (CSD) 35.
  • Page 504 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Lucent Technologies 5ESS Switch Translations Page H-18 5ESS SWITCH LABNSC1 SCREEN 7 OF 14 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (HIGH RUNNER FEATURE PARAMETERS) >134. TG:GRPID 146.

  • Page 505: Northern Telecom Dms-100 Switch Translations

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Northern Telecom DMS-100 Switch Translations Page H-19 Northern Telecom DMS-100 Switch Translations For the Northern Telecom DMS-100 switch, Capability Package “S” includes alternate voice/circuit-switched data on two B-channels. It also supports Calling Number Identification on data and voice connections.
  • Page 506 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Northern Telecom DMS-100 Switch Translations Page H-20 Associate new DN with LTID using the NEW command: SONUMBER <<cr> or $> < enter DN > <ISDNKSET> GROUP <...
  • Page 507 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Northern Telecom DMS-100 Switch Translations Page H-21 SPIDSFX option SPID_SUFFIX < enter spid suffix value > option VERSION <FUNCTIONAL> ISSUE <2> Associate new DN with LTID using the NEW command: SONUMBER <<cr>...
  • Page 508 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Northern Telecom DMS-100 Switch Translations Page H-22 Multiline Hunt Group Feature Translations The sample screens shown below illustrate the translations for alternate voice and data hunting on three Digital Subscriber Lines (DSLs) and six Directory Numbers (DNs) forming a circular hunt group.
  • Page 509 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Northern Telecom DMS-100 Switch Translations Page H-23 QLT PSATS 141 LTID: PSATS 141 SNPA: 201 DIRECTORY NUMBER: 2257141 LT GROUP NO: 13 LTCLASS: BRAFS DEFAULT LOGICAL TERMINAL: N EKTS: N CACH: N BEARER SERVICE RESTRICTIONS:...
  • Page 510 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Northern Telecom DMS-100 Switch Translations Page H-24 QLT PSATS 142 LTID: PSATS SNPA: 201 DIRECTORY NUMBER:2257142 LT GROUP NO: 13 LTCLASS: BRAFS DEFAULT LOGICAL TERMINAL: N EKTS: N CACH: N BEARER SERVICE RESTRICTIONS:...
  • Page 511 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Northern Telecom DMS-100 Switch Translations Page H-25 LTID: PSATS SNPA: 201 DIRECTORY NUNBER:2257143 LT GROUP NO: 13 LTCLASS: BRAFS DEFAULT LOGICAL TERMINAL: N EKTS: N CACH: N BEARER SERVICE RESTRICTIONS: NOPMD...
  • Page 512 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Northern Telecom DMS-100 Switch Translations Page H-26 LTID: PSATS SNPA: 201 DIRECTORY NUMBER: 2257144 LT GROUP NO: 13 LTCLASS: BRAFS DEFAULT LOGICAL TERMINAL: N EKTS: N CACH: N BEARER SERVICE RESTRICTIONS: NOPMD...
  • Page 513 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Northern Telecom DMS-100 Switch Translations Page H-27 LTID: PSATS SNPA: 201 DIRECTORY NUMBER:2257145 LT GROUP NO: 13 LTCLASS: BRAFS DEFAULT LOGICAL TERMINAL: N EKTS: N CACH: N BEARER SERVICE RESTRICTIONS: NOPMD...
  • Page 514 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Northern Telecom DMS-100 Switch Translations Page H-28 LTID: PSATS 146 SNPA: 201 DIRECTORY NUMBER:2257146 LT GROUP NO: 13 LTCLASS: BRAFS DEFAULT LOGICAL TERMINAL: N EKTS: N CACH: N BEARER SERVICE RESTRICTIONS: NOPMD...
  • Page 515 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Northern Telecom DMS-100 Switch Translations Page H-29 LEN: HOST 01 1 10 02 ISG: 0 DCH: 1 ISG BRA Channel: 21 CARCODE: BX27AA PADGRP: NPDGP PM NODE NUMBER : PM TERMINAL NUMBER: LTID...

  • Page 516: Siemens Ssc Ewsd Switch Translations

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations Page H-30 Siemens SSC EWSD Switch Translations For the Siemens SSC EWSD switch, Capability Package “S” includes alternate voice/circuit-switched data on two B-channels. It also supports Calling Number Identification on data and voice connections.
  • Page 517 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations Page H-31 DISPSUB:DN=6855917; NPA = 215 DN = 6855917 EQN = 20-0-5-4MASKNO:03800 CAT = IBA MASKNO:03774 BCHDN = 2 MASKNO:03798 BCDN = SP &AU3 &C56...
  • Page 518 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations Page H-32 DISPSUB:DN=6855919; NPA = 215 DN = 6855919 EQN = 20-0-5-4MASKNO:03800 CAT = IBA MASKNO:03774 BCHDN = 2 MASKNO:03798 BCDN = SP &AU3 &C56...
  • Page 519 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations Page H-33 Series Completion Feature Translations The information listed below provides the translation for either voice or data hunting on three Digital Subscriber Lines (DSLs) and six Directory Numbers (DNs) forming a circular series completion group.
  • Page 520 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations Page H-34 CONTINUATION TEXT 0001 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 96-01-18 16:22:08 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER MASKNO:04328 MASKNO:00000 VIEW = DN. NPA = 215. DN = 6851189.
  • Page 521 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations Page H-35 CONTINUATION TEXT 0003 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 96-01-18 16:22:15 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN = 6851189.
  • Page 522 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations Page H-36 CONTINUATION TEXT 0005 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 96-01-18 16:22:22 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN = 6851289.
  • Page 523 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations Page H-37 CONTINUATION TEXT 0007 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 96-01-18 16:22:29 0959 OMT-00/LEONLY2816/04328 TERMINAL SERVICE PROFILE DATAMASKNO:04328 MASKNO:00000 VIEW = TSP. EQN = 20-0-00-01.
  • Page 524 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations Page H-38 CONTINUATION TEXT 0010 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 96-01-18 16:22:38 0959 OMT-00/LEONLY2816/04328 TERMINAL SERVICE PROFILE DATA MASKNO:04328 MASKNO:00000 VIEW = TSP. EQN = 20-0-00-01.
  • Page 525 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations Page H-39 CONTINUATION TEXT 0012 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 96-01-18 16:22:44 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER MASKNO:04328 MASKNO:00000 VIEW = DN. NPA = 215. DN = 6852199.
  • Page 526 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations Page H-40 CONTINUATION TEXT 0014 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 96-01-18 16:22:51 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN = 6852199.
  • Page 527 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations Page H-41 CONTINUATION TEXT 0016 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 96-01-18 16:22:58 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN = 6852299.
  • Page 528 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations Page H-42 CONTINUATION TEXT 0018 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 96-01-18 16:23:05 0959 OMT-00/LEONLY2816/04328 TERMINAL SERVICE PROFILE DATA MASKNO:04328 MASKNO:00000 VIEW = TSP. EQN = 20-0-05-00.
  • Page 529 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations Page H-43 CONTINUATION TEXT 0021 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 96-01-18 16:23:13 0959 OMT-00/LEONLY2816/04328 TERMINAL SERVICE PROFILE DATA MASKNO:04328 MASKNO:00000 VIEW = TSP. EQN = 20-0-05-00.
  • Page 530 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations Page H-44 CONTINUATION TEXT 0023 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 96-01-18 16:23:20 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER MASKNO:04328 MASKNO:00000 VIEW = DN. NPA = 215. DN = 6853119.
  • Page 531 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations Page H-45 CONTINUATION TEXT 0025 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 96-01-18 16:23:27 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN = 6853119.
  • Page 532 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations Page H-46 CONTINUATION TEXT 0027 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 96-01-18 16:23:34 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN = 6853219.
  • Page 533 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations Page H-47 CONTINUATION TEXT 0029 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 96-01-18 16:23:40 0959 OMT-00/LEONLY2816/04328 TERMINAL SERVICE PROFILE DATA MASKNO:04328 MASKNO:00000 VIEW = TSP. EQN = 40-0-02-04.
  • Page 534 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 NI-1 BRI Provisioning Siemens SSC EWSD Switch Translations Page H-48 CONTINUATION TEXT 0032 NAVK1/BELLCORNJRB/APS 13.0 PS0071/000 96-01-18 16:23:49 0959 OMT-00/LEONLY2816/04328 TERMINAL SERVICE PROFILE DATA MASKNO:04328 MASKNO:00000 VIEW = TSP. EQN = 40-0-02-04.

  • Page 535: Network Engineering Forms

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Network Engineering Forms Page I-1 Network Engineering Forms This appendix contains one copy of each of the network planning forms used by the Network Engineering Group to plan and configure a MERLIN LEGEND Release 6.0 (or later) private network.
  • Page 536 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Network Engineering Forms Page I-2...
  • Page 537 REQUEST FOR SALES AND DESIGN SUPPORT CENTER SERVICES (E-1154) Check each service being requested and describe in Scope of Work below: Technical Assurance Installation Specifications Floorplan Other (Check products) DEFINITY Sys Mgmt / CAS CONVERSANT AUDIX / Intuity UPS / DC Power MERLIN LEGEND Networking GENERAL INFORMATION: (Complete all fields):...
  • Page 538 MERLIN LEGEND R6 DESIGN IMPLEMENTATION GUIDE Network Map: In the space provided below please provide a drawing of your network configuration. For ease of discussion please identify each site by a Node Number. (Usually, if a DEFINITY is part of the network, it will be identified as Node 1). Please include type of system, facilities interconnecting the systems, facilities connecting to the PSTN, extension numbers, etc.
  • Page 539 MERLIN LEGEND R6 DESIGN IMPLEMENTATION GUIDE (CONTINUED) If providing information for more than one site, please complete separate Design Implementation Guide pages 2 through 6 for each site. (Multiple Network Configuration drawings are not required). Site/Customer Information: Node Number: _______ Name: _________________________________________ Address: _______________________________________ City: __________________ State: ____Zip: _________...
  • Page 540 MERLIN LEGEND R6 DESIGN IMPLEMENTATION GUIDE (CONTINUED) Customer Name: __________________________________ Node: ________ Dial Plan information: Dial plan numbers for extensions, adjuncts, lines and calling groups must be unique across the network. Numbers will have to be changed if a conflict is encountered. MERLIN LEGEND routes Non-Local UDP calls by matching number ranges entered into the Non-Local UDP tables.
  • Page 541 MERLIN LEGEND R6 DESIGN IMPLEMENTATION GUIDE (CONTINUED) Customer Name: __________________________________ Node: ________ - Is Remote Access used, or planned to be used, in this system? __________ - Does this customer intend, when MERLIN LEGEND R6.1 becomes available (target August, 1998), to install a Centralized Voice Messaging System on this all Legend Network? Yes ___ No___ If yes, which VMS is to be used:...
  • Page 542 MERLIN LEGEND R6 DESIGN IMPLEMENTATION GUIDE (CONTINUED) Customer Name: __________________________________ Node: ________ Public Switched Telephone Network lines: Loop Start/Ground Start Trk IDs Pool Type COMMENTS DID - Are DIDs connected to this system routing calls to non-local extensions? Y / N. If yes, Local DID number range _________________________ .
  • Page 543 MERLIN LEGEND R6.1 DESIGN IMPLEMENTATION GUIDE (CONTINUED) Customer Name: __________________________________ Node: ________ 100D - DS1 (T1 - PRI) (continued) PRI - T1 Assignments Slot Channels Trunk IDs Pool Notes Provide Circuit Numbers of T1 - PRI circuits ____________________________ ____________________________ ____________________________ Who is the Service Provider? _________________________________________ Who is providing the CSU/MUX? _____________________________________ CSU/MUX Type? ______________________________________...

  • Page 545: Glossary

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-1 Glossary Italics The use of italics in the glossary denotes multiple usage of the italicized text throughout the glossary. Numerics Digital information carried by two B-channels for better 2B data performance and quality;...
  • Page 546 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-2 (alternate mark inversion) Line coding format in which a binary one is represented by a positive or negative pulse, a binary zero is represented by no line signal, and subsequent binary ones must alternate in polarity;...
  • Page 547 Message Drop, Voice Mail, and, optionally, Fax Attendant System for use with the system. Automated IS II/III , MERLIN LEGEND Mail , and Lucent Technologies Attendant Attendant application that automatically answers incoming calls with a recorded announcement and directs callers to a department, an extension, or the system operator.
  • Page 548 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-4 Password used to limit access to the Remote Access barrier code feature of the system. In a private network , it is especially important that barrier codes be required for all types of remote access.
  • Page 549 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-5 board A module, for example, 100D or 408 MLX GS/LS, that allows you to connect lines/trunks and extensions to the communications system. board assignment System Programming and Maintenance (SPM) procedure for assigning line/trunk and extension modules to slots on the control unit.
  • Page 550 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-6 CCITT (International Telegraph and Telephone Consultative Committee) (common-channel signaling) Signaling in which one channel of a group of channels carries signaling information for each of the remaining channels, permitting each of the remaining channels to be used to nearly full capacity.
  • Page 551 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-7 clock When digital signals are transmitted over a synchronization communications link, the receiving end must be synchronized with the transmitting end to receive the digital signals without errors using clock synchronization.
  • Page 552 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-8 Processor module , power supply module , other modules , control unit carriers , and housing of the system. console Telephone and adjuncts (if any) at operator or system programmer extension.
  • Page 553 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-9 See DCE . data communications equipment data module A type of ISDN terminal adapter that acts as the DCE at a data workstation that communicates over high-speed digital facilities.
  • Page 554 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-10 See DNIS . Dialed Number Identification Service dial-out code Digit (usually a ) or digits dialed by telephone users to get an outside line. dial plan Numbering scheme for system extensions, lines, and trunks.
  • Page 555 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-11 display buttons Buttons on an MLX display telephone used to access the telephone’s display. (Direct-Line Console) Telephone used by a system operator to answer outside calls (not directed to an individual or a group) and inside calls, transfer calls, make outside calls for users with outward calling restrictions, set up conference calls, and monitor system operation.
  • Page 556 (193 bits) in a 24-frame extended superframe. (Electronic Switching System) Class of central office ( CO ) switching systems developed by Lucent Technologies in which the control functions are performed principally by electronic data processors operating under the direction of a stored program.
  • Page 557 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-13 extension Programming performed at an extension to customize programming telephones for personal needs; users can program features on buttons, set the telephone ringing pattern, and so on. See also centralized telephone programming and system programming .
  • Page 558 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-14 frame One of several segments of an analog or digital signal that has a repetitive characteristic. For example, a DS1 frame consists of a framing bit and 24 bytes, which equals 193 bits.
  • Page 559 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-15 HFAI (Hands-Free Answer on Intercom) Feature that allows a user to answer a voice-announced call. (Hands-Free Unit) Unit for analog multiline telephones that allows users to make and receive calls on the speakerphone without using the handset.
  • Page 560 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-16 See ICOM buttons. intercom buttons interface Hardware and/or software that links systems, programs, or devices. intersystem calls In a private network , calls between a local extension and a local or non-local dial plan extension.
  • Page 561 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-17 kbps (kilobits per second) Key mode One of three modes of system operation, in which the system uses personal lines on line buttons for outside calls, with a separate interface ( ICOM buttons ) for inside calling.
  • Page 562 This application is no longer available. Magic on Hold A Lucent Technologies Music On Hold enhancement that promotes a company’s products or services. Mbps (megabits per second) The AT&T tariffed digital WATS offering for outward calling.
  • Page 563 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-19 MLX telephone A multiline button telephone that transmits and receives digital signals . mode codes Streams of touch-tone codes used by voice messaging applications to communicate with the system’s control unit. modem Device that converts digital data signals to analog signals for transmission over a telephone line, and analog signals...
  • Page 564 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-20 Music On Hold Customer-provided music source or Magic on Hold connected to the system through a loop-start jack. network Configuration of communications devices and software connected for information interchange.
  • Page 565 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-21 (off-premises telephone) Single-line telephone or other tip/ring device connected to the system via a 008 OPT module in the control unit. Appears as an inside extension to the system, but may be physically located away from the system.
  • Page 566 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-22 See jack . Also, refers to extension or line/trunk jacks before port these are numbered according to the dial plan during programming. The lowest jack on a module is always Port 1.
  • Page 567 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-23 (Queued Call Console) MLX-20L telephone used by a system operator in Hybrid/PBX mode only. Used to answer outside calls (directed to a system operator position) and inside calls, direct inside and outside calls to an extension or an outside telephone number, serve as a message center, make outside calls for users with outward calling...
  • Page 568 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-24 (Supplemental Alert Adapter) Device that permits alerting equipment to be connected to an analog multiline telephone jack so that people working in noisy or remote areas of a building can be alerted to incoming calls.
  • Page 569 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-25 (System Programming and Maintenance) DOS -, UNIX-, or Windows-based application for programming the system. square key Configuration in Key mode operation in which all outside lines appear on all telephones.
  • Page 570 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-26 See SPM . System Programming and Maintenance system Procedure used to change the numbers assigned to renumbering telephones, adjuncts, calling group s, paging groups, park zones, Remote Access , and lines/trunks.
  • Page 571 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-27 Contacts and associated conductors of a single-line tip/ring telephone plug or jack. touch-tone See TTR . receiver See tip/ring . trunk Telecommunications path between the communications system and the telephone company central office ( CO ) or another switch.
  • Page 572 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Glossary Page GL-28 unrestricted data Unrestricted data channels (also called clear data channel channels) allow the transmission of occurrences of more than seven contiguous zero bits. If an unrestricted data channel is requested and only restricted channels are available, the call will be rejected.

  • Page 573: Index

    MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Index Page IN-1 Index Numerics 008 MLX module 2–3 2–5 008 module 6–3 008 OPT module 2–30 AUDIX Voice Power 2–30 2–31 extension capacity 2–3 MERLIN MAIL voice messaging system 2–31 016 T/R module 2–5...
  • Page 574 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Index Page IN-2 Applications AUDIX Voice Power/Fax Attendant 2–30 CONVERSANT 2–31 Enhanced Service Center (ESC) 2–31 Integrated Solution II (IS II) 2–32 Integrated Solution III (IS III) 2–32 Intuity AUDIX 2–31 jacks...
  • Page 575 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Index Page IN-3 BRI line options planning 3–44 clock synchronization planning considerations 3–46 Service Profile Identifier (SPID) planning considerations 3–45 timers planning considerations 3–48 planning form instructions 3–48 Broadcast Music Incorporated (BMI) 3–9 Buttons...
  • Page 576 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Index Page IN-4 Class of restriction (COR) with barrier codes 3–22 without barrier codes 3–21 Clock synchronization 800 NI-BRI and 100D module interaction 3–46 NI-1 BRI service 3–46 planning considerations 3–46 Primary Rate Interface (PRI)
  • Page 577 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Index Page IN-5 Delay Announcement Devices connected to tip/ring jacks 2–30 MLX telephone adjunct 2–25 Delay announcement devices 2–18 Delay Announcement Units Connected to analog multiline telephones 2–27 TTRs required 2–20 Delay option...
  • Page 578 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Index Page IN-6 E&M signal 3–40 Elevate priority 4–21 Emergency Allowed List 4–55 Enhanced Service Center 2–30 Enhanced Service Center (ESC) 2–31 Extension Copy 4–2 Extension jacks data stations 5–1 identifying 2–14...
  • Page 579 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Index Page IN-7 General-Purpose Adapter (GPA) 5–8 analog multiline telephone connection 2–27 data stations 5–7 feature assignment 5–7 requirement 6–3 Ground-start emulation 3–3 lines/trunks 5–27 Ground-start trunks emulation 3–3 Group Calling and dial-in trunks...
  • Page 580 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Index Page IN-8 Integrated Voice Power Automated Attendant 2–32 Interdigit timers 4–49 Intuity GL–16 Intuity AUDIX 2–30 2–31 INWATS D–1 ISDN Terminal Adapter 5–3 Jacks additional operator positions 2–22 analog multiline telephones 2–27...
  • Page 581 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Index Page IN-9 Lines/trunks adding to the system 6–4 assigning 3–50 capacity 2–2 connecting components with 2–4 Direct Inward Dial (DID) 3–42 DS1 connectivity 3–23 hold disconnect interval 3–14 identifying jacks 3–1...
  • Page 582 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Index Page IN-10 MERLIN LEGEND Mail 2–31 4–33 calling groups 4–33 MERLIN MAIL voice messaging system 2–31 Message center 4–21 Message-waiting receiver 4–35 Messaging 2000 2–30 2–31 Microphone operation 4–6 MLX telephones and Delay Announcement Devices...
  • Page 583 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Index Page IN-11 Night Service Coverage Control 4–56 Numbering line/trunk jacks 3–2 Numbering plans 2–33 Numbering the system 2–13 One-Touch Call Handling 4–42 Operation modes 2–8 Operator features 4–18 Operator hold timer 4–18...
  • Page 584 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Index Page IN-12 Primary Rate Interface (PRI), (continued) line appearance routing 3–33 line coding 3–31 line compensation 3–32 network selection table 3–33 3–36 number to send 3–37 options 3–33 outgoing services 3–33...
  • Page 585 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Index Page IN-13 Release 6.0 xvii Release 6.1 xiii Remote Access barrier codes 3–18 dial-in tie trunks 3–18 Direct Inward Dial (DID) trunks 3–18 3–42 modifying 6–3 overview 3–18 Private network tandem trunks 3–18...
  • Page 586 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Index Page IN-14 Station Message Detail Recording (SMDR) language 2–9 2–10 options 4–45 Subpatterns 4–66 Supplemental Alert Adapter (SAA) 2–26 Switchhook flash 3–3 System adding to 6–2 adjuncts 3–9 3–10 consoles...
  • Page 587 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Index Page IN-15 T1 Switched 56 service 3–3 3–24 clock synchronization 3–26 dial plan routing 3–29 direction 3–28 framing format 3–25 incoming signaling mode 3–28 incoming signaling type 3–29 line appearance routing 3–29...
  • Page 588 MERLIN LEGENDCommunications System Release 6.1 Issue 1 System Planning 555-661-112 August 1998 Index Page IN-16 Unit load rules F–2 Unit load worksheet F–3 Unit loads Key or Behind Switch Mode F–2 Video endpoints 2–3 Video System 5–4 Virtual Private Network D–1 Voice Announce to Busy 2–24...

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