Ricoh IM 2702 User Manual page 182

8. Troubleshooting
Condition
You cannot access the
machine using Web
Image Monitor.
"There is a problem with
this website's security
certificate." is displayed
and you cannot connect
to the machine when
accessing the machine
using Web Image
Monitor.
180
Cause
There is a problem with the
connection between the
machine and the computer.
A proxy server is not
specified.
"Permit SSL/TLS
Communication" is set to
[Ciphertext Only].
"https" is entered at the
beginning of the URL.
Solution and reference
Check the cable connecting the machine
and the computer, and disconnect and then
connect the cable again. Also, check the
connection to the hub or router, and turn off
and on the power of the device if possible.
Next, turn off the power of the machine,
wait for 10 seconds or more after
confirming that the main power indicator is
turned off, and then turn on the power.
page 9 "Turning On and Off the Power"
In the proxy setting of the Web browser,
specify the IP address of the machine as an
exception. You can check the IP address in
[Check Status] "Network".
• Click [Continue to this website (not
recommended).].
• To specify not to display the message,
log in Web Image Monitor in the
administrator mode, and specify
[Ciphertext/Cleartext] in [SSL/TLS]
"Permit SSL/TLS Communication"
under [Device Management]
[Configuration] "Security".
Do not enter "s" after "http".