Henny Penny SmartCombi ESC 615 Troubleshooting Manual
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Henny Penny SmartCombi ESC 615 Troubleshooting Manual

Henny Penny SmartCombi ESC 615 Troubleshooting Manual

Error messages & troubleshooting electric and gas combi
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SmartCombi™ Service
Error messages & Troubleshooting
From software 3.00
Electric and Gas Combi
Model
Electric:
ESC 615
07020584 / May 2007
ESC 620
07020584 / May 2007
ESC 115
07020584 / May 2007
ESC 120
07020584 / May 2007
ESC 215
07020584 / May 2007
ESC 220
07020584 / May 2007
Gas:
GSC 615
07020584 / May 2007
GSC 620
07020584 / May 2007
GSC 115
07020584 / May 2007
GSC 120
07020584 / May 2007
GSC 215
07020584 / May 2007
GSC 220
07020584 / May 2007
CE & UL Version
Serial-No. / date
from
thru
1

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  • Page 1 SmartCombi™ Service CE & UL Version Error messages & Troubleshooting Electric and Gas Combi Model Serial-No. / date from thru Electric: ESC 615 07020584 / May 2007 ESC 620 07020584 / May 2007 ESC 115 07020584 / May 2007 ESC 120 07020584 / May 2007 ESC 215 07020584 / May 2007...
  • Page 2 SmartCombi™ Service...

  • Page 3: Table Of Contents

    SmartCombi™ Service Contents Overview of the emergency programs ....................5 The diagnosis memory......................... 6 Temperature probe chamber 1 defect....................7 Temperature probe chamber 2 defect....................7 Core temperature probe defect......................8 Defect humidity sensor.........................9 Drain temperature probe defect......................10 Over temperature cooking chamber....................11 Electronic to hot..........................
  • Page 4 SmartCombi™ Service Error messages and troubleshooting...

  • Page 5: Overview Of The Emergency Programs

    SmartCombi™ Service Overview of the emergency programs In case of an error the electronic switches in a emergency mode automatically This function enabled restricted operating with the HansDampf. „Emergency program“ is shown on display permanently. Every program arises from a previous temperature sensor error message. The message "emergency program"...

  • Page 6: The Diagnosis Memory

    SmartCombi™ Service The diagnosis memory The diagnosis memory offers a very easy possibility to demand current and former error messages. These are represented historically according to the date and time. Enter the diagnosis area as follows: Press the ON/OFF button. Press left select button menu Date Time...

  • Page 7: Temperature Probe Chamber 1 Defect

    SmartCombi™ Service Temperature probe chamber 1 defect Temperature probe chamber 2 defect The error „temperature probe chamber 2 defect“ concerns only unit size 20.x , because these unit has two chamber probes. Chamber probe 1 = upper chamber, chamber probe 2 = lower chamber. Consequence: The electronic changes in an emergency program automatically.

  • Page 8: Core Temperature Probe Defect

    SmartCombi™ Service Core temperature probe defect CT1 probe defect CT2 probe defect CT3 probe defect CT4 probe defect Consequence: The electronic changes in an emergency program automatically. The function of the probe is deactivated. Position of the core temp. probe: In the front of the chamber.

  • Page 9: Defect Humidity Sensor

    SmartCombi™ Service Defect humidity sensor Consequence: The humidity function is deactivated. Position of the humidity probe: The probe is located at the fresh air pipe (behind the left side wall). Designation of the component in the wiring diagram: Troubleshooting: Check contacting at plug X11 on the keyboard card A2 (also between plug and cable).

  • Page 10: Drain Temperature Probe Defect

    SmartCombi™ Service Drain temperature probe defect Consequence: The electronic changes automatically in an emergency program. The drain cooling switches on and off controlled by the electronic (During operation). Position of the drain temperature probe: The probe is located at the trap. Designation of the component in the wiring diagram: Troubleshooting: Check contacting at plug X11 on...

  • Page 11: Over Temperature Cooking Chamber

    SmartCombi™ Service Over temperature cooking chamber Consequence: The unit is not ready for operating until the unit has cooled down. Error description: A temperature of >310°C (590°F) electric units or > 270°C (518°F) gas units were measured in the chamber by the Core temp. probe, chamber probe or the humidity probe. Troubleshooting: Open the left side wall.

  • Page 12: Electronic To Hot

    SmartCombi™ Service Electronic to hot Electronic overheated Consequence / description: Error: “Electronic to hot: The measured temperature of electronics amounts to at least 70°C (158°F). The cooked program is stopped. Error “Electronic overheated”: The measured temperature of electronics amounts to at least 80°C (176°F). The oven switches off itself.

  • Page 13: Reference Temperature Probe Defect

    SmartCombi™ Service Reference temperature probe defect Consequence: The unit is out of order. The reference temp. probe on the keyboard pcb has broken. Troubleshooting: Change keyboard pcb. Ice damage risk Consequence: The unit is out of order. A temperature of < 0°C (32°F) has measured on the keyboard pcb. Position of the temperature probe: The probe is located .

  • Page 14: Chamber High Limit (Only For Electric Version)

    SmartCombi™ Service Chamber high limit (only for electric version) Consequence: The unit is out of order. Error description: A temperature of >315°C (599°F) has appeared in the chamber. The safety limit switch has released and must be reset manually. The reason must be identified in addition. Position of the safety limit switch(es): The part is located at the left outer wall of the chamber.
  • Page 15 SmartCombi™ Service Is the safety switch ok? Check the voltage at plug X4 on Replace safety limit switch (continuity test during the unit is the relay pcb. Switch the unit on. disconnected from the power Are 230V available at X4.2? supply) ? Ensure power supply or Check if the neutral conductor...

  • Page 16: Chamber High Limit (Only For Gas Version)

    SmartCombi™ Service Chamber high limit (only for gas version) Consequence: The unit is out of order. Error description: A temperature of > 285°C (545°F) has appeared in the chamber. The safety limit switch has released and must be reset manually. The reason must be identified in addition. Position of the safety limit switch(es): The part is located at the left outer wall of the chamber.
  • Page 17 SmartCombi™ Service Check the voltage at plug X4 on Is the safety switch ok? the relay pcb. Switch the unit on. (continuity test during the unit is Replace safety limit switch Are 230V available at X4.2? disconnected from the power supply) ? Ensure power supply or Is the power supply (phase L3)

  • Page 18: No Fan 1

    SmartCombi™ Service No fan 1 Designation of the component(s) in the wiring diagram: Fan M1, frequency controller V10 (upper chamber at the 20.x) Description: The electronic waits for a confirmation from the hall sensor (fan speed control) after the fan has been started..
  • Page 19 SmartCombi™ Service Carry out step 8 „fan test“ in the Check supply and plug X9 on the keyboard pcb. service area. The fan speed and the direction of rotation appears on the The hall sensor in the fan has broken. Replace fan.. display as a confirmation.

  • Page 20: No Fan 2 (Only Unit Size 20.X)

    SmartCombi™ Service No fan 2 (Only unit size 20.x) Designation of the component(s) in the wiring diagram: Fan M2, frequency controller V20 (lower chamber) Description: The electronic waits for a confirmation from the hall sensor (fan speed control) after the fan has been started..
  • Page 21 SmartCombi™ Service Carry out step 8 „fan test“ in the Check supply and plug X9 on the keyboard pcb. service area. The fan speed and the direction of rotation appears on the The hall sensor in the fan has broken. Replace fan.. display as a confirmation.

  • Page 22: Fan Speed 1 Wrong

    SmartCombi™ Service Fan speed 1 wrong Fan speed 2 wrong Error „Fan speed 1 wrong“: Concerns 6.x / 10.x / 20.x Error „Fan speed 2 wrong“: Concerns 20.x (lower fan) Description: The fan runs in the slow mode in a fast speed. The fan runs in the fast mode in a slow speed.
  • Page 23 SmartCombi™ Service Kühllüfter am Schlauchaufrollkasten und Frequenzumrichter Check cooling fan at the tube carrier box and at the frequency Does the error message seem only prüfen. Ggf. defekten Lüfter tauschen. controller. Replace fan. sometimes ? Is the fresh air area free of dirt (left Clean fresh air area.

  • Page 24: Fan Direction

    SmartCombi™ Service Fan direction Error description: The fan turns at least in one mode in the wrong direction. Troubleshooting: Enter the service menu and select „8 fan test“ and check all four fan modes. The fan speed and the direction of rotation appears on the display as a confirmation.

  • Page 25: Fan Runs

    SmartCombi™ Service Fan runs Error description: The fan runs after the end from a program or during the unit is on (standby). After 20 seconds the error message appears on the display. Troubleshooting: Enter the service menu and select „5 relay test“ and check relay K2 (Voltage measurement at the respective output).

  • Page 26: No Water

    SmartCombi™ Service No water Description: The error message appears only during steaming and WaveClean mode. The error only appears if the pressure switch realised a water pressure less than 1bar (14.5 psi). The contact opens and the error message appears on the display. Consequence: „Steaming“...

  • Page 27: Hw-Fail Temp Uref0 To High

    SmartCombi™ Service HW-Fail Temp UREF0 to high Error description: The error signalled, that the supply line is disturbed on the circuit board and/or from sensors. A sensor has a very low resistor or direct chassis ground contact with the frame. The first possibility is likely if the fault occurs during WaveClean or in steaming mode.

  • Page 28: Battery Empty

    SmartCombi™ Service Battery empty Consequence / description: The battery on the display card is empty. The battery is located on the display side of the electronic. The oven can be operated but the following functions are not available: If the device is not connected at the power supply (power failure) the date and time get lost. –...

  • Page 29: Controller-Configuration (Fan Elec. Configuration)

    SmartCombi™ Service Controller-configuration (Fan elec. configuration) Consequence: The unit is out of order. There is no fault at the frequency controller! Troubleshooting: Open the front panel. Connect N (neutral) on terminal 1 (bottom) at plug X4 on the relay pcb. Fault cleared? Check software configuration: Aktivate demo mode (Push &...

  • Page 30: No Gas

    SmartCombi™ Service No gas all gas units Description: The flame control (ionisation electrode) detect no flame. The ignition box (N10 / N20 (N20 only 20.x)) detected no flame during the safety time. Troubleshooting: Remedy Function o.k. ? Guaranteeing gas supply. If the burner is operation, on the gage connection "IN"...
  • Page 31 SmartCombi™ Service Remedy Function o.k. ? Check glow electrode R10 (at HD20.x also R20) . Check contact n.o. at ignition box X2.1 – X2.2 and check fuse F3. The coming on of the glowing electrode can be watched by the control window.
  • Page 32 SmartCombi™ Service Remedy Function o.k. ? Further possible causes: Gas-tap is closed or air is in the gas pipe. Remedy: Open gas- • tap and restart unit until gas is present at the gas valve. Check fuses (F1 und fuses on transformer T1) •...

  • Page 33: Gas Fan

    SmartCombi™ Service gas fan all gas units Description: The speed of the gas fan is faster than 7000 rpm. or lower than 500 rpm. Troubleshooting: Remedy Function o.k. ? Enter the service menu and select 9 gas calibration to check the fan speed of the gas fan.

  • Page 34: Generic Gas Fault

    SmartCombi™ Service generic gas fault all gas units Description: This error message appears if F1 has changed to F0 (flame detection from the electronic) 5 times during a cooked process, without demand from the software temperature controller (i.e. during the heat demand).
  • Page 35 SmartCombi™ Service Generally troubleshooting (no error message appears)

  • Page 36: Troubleshooting For Waveclean 6.X - 20.X

    SmartCombi™ Service Troubleshooting for WaveClean 6.x - 20.x First of all ensure that no mistakes has been done from the operators side. Furthermore make sure that there has paid attention on the right storage of the cartridges and the wax layer in the cartridge has not been damaged before. Storage notes: Protect cartridges against direct sunlight or heat sources.
  • Page 37 SmartCombi™ Service Further cause at the 20.x (especially if the lower delflector area is more polluted than the upper – one) : The reduction in the supply hose for the lower chamber can be blocked. Descale the chamber manually and increase the quality of the connected water. Open the deflector and carry out the relay test (K16) to check if water runs out of both water supply pipes.

  • Page 38: Troubleshooting Of The Combipilot

    SmartCombi™ Service Troubleshooting of the CombiPilot If the temperature / time runs up / down itself, there is a problem with the connection between the plug of the CombiPilot and keyboard pcb. To ensure the best possible connection please carry out the following steps: Open the front panel as mentioned in the service documentation.

  • Page 39: The Unit Does Not Start (No Error Message Appears)

    SmartCombi™ Service The unit does not start (no error message appears) First of all ensure that all phases / neutral are available from the supply side. Situation: The unit can be switched on (Display on, On/Off LED is on). A program can be entered, but the fan motor does not start.

  • Page 40: Motor Fan Runs After Opening Door

    SmartCombi™ Service Motor fan runs after opening door (no error message appears) Situation: The motor fan runs continuously after opening the chamber door during operation. Troubleshooting: Open chamber door during operation. The fan must now Enter program and push the stop and the start/stop LED always on.
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This manual is also suitable for:

Smartcombi esc 620Smartcombi esc 115Smartcombi esc 120Smartcombi esc 215Smartcombi esc 220Smartcombi gsc 615 ... Show all

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