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By default, left and right earbud are peer paired to each other and connect automatically after
power-on. If LED indicator is alternating green/red, this earbud is not peer paired, i.e. the left
and right earbuds are not connected to each other.
In this case perform the following steps to pair both earbuds:
• Deactivating Bluetooth at your smartphone to disconnecting your MOMENTUM TW 2.
• Hold both touch controls for at least 10 seconds to enter peer pairing mode at both. earbuds
(Pairing mode is indicated by green/red alternating LED indicator on both earbuds).
• The earbuds are now getting paired with each other, what may take a few seconds.
• Successful peer pairing is indicated by 3x blue flashing LEDs.
Are there reasons why the earbuds may not recharge as usual?
Answer:
Ensure that the charging contacts of the earbuds and the charging case are clean. If charging is
still not possible, perform a reset and a factory reset of the earbuds.
How can I adjust the earbuds to a comfortable volume or make them louder?
Answer:
For some Android smartphones there is a separate volume control for the Bluetooth headset and
for the Android smartphone. Ensure that both volume controls are set to max. To increase
volume, tap and hold the touchpad of the right earbud until you hear the voice prompt "Volume
max". Now increase the smartphone's volume to maximum volume.
For smartphones that feature "absolute volume control" such as the Apple iPhone, there is only
one volume control available, so you can either use the smartphone's or MOMENTUM True
Wireless 2 volume control. With a few smartphones "absolute volume control" is not available
by default but can be activated within the development options.
Furthermore, you might not be able to perceive the full volume of the MOMENTUM True
Wireless 2 because the earphones currently do not fit correctly. Please use the appropriate size of
ear adapters so they fit snugly in your ear canal and completely seal your ears. For best results,
follow the guidance in the quick guide on how best to place the earbuds into your ears.
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