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Trouble shooting steps:
What do I need to do to get the best experience once I unpack my new
MOMENTUM True Wireless 2?
Answer:
•Wake up and charge the earbuds by placing them into the charging case and connecting the
USB-C cable. Alternatively, after placing the earbuds into the charging case, press the button on
the back of the charging case for at least 3 seconds.
•Select the correct ear adapter from a selection of four sizes (XS, S, M, L). Choose the ear
adapter size that provides a very good seal in order to enjoy the best possible audio experience.
•Twist the earbuds slightly into your ear for perfect and secure fit.
•Pair the earbuds with your smartphone. The Bluetooth pairing mode is activated automatically
once you first activate the earphones. Alternatively, you can manually activate pairing mode by
pressing both touchpads for at least 3 seconds. In the Bluetooth menu of your smartphone, select
"MOMENTUM TW 2".
•A voice prompt will inform you once the pairing was completed successfully.
•Download the Sennheiser Smart Control app from your app store to personalize your
MOMENTUM True Wireless 2 experience.
• For further information and support, consult the supplied quick guide or online user manual
downloadable from Sennheiser webpage.
What should I check or adjust to make sure the sound is at its very best?
Answer:
The MOMENTUM True Wireless 2 has been created to provide exceptional sound performance,
thanks to our 7 mm audiophile driver, the internal audio EQ and latest high-quality Bluetooth
codecs.
However, to experience this sound to the full, it is essential to correctly place the earbuds in the
ear-canal and to choose the best-fitting ear adapter set. The MOMENTUM True Wireless 2
comes with four sizes of ear adapters (XS, S, M, L) included in the box. The MOMENTUM
True Wireless 2 quick guide explains precisely how to twist the earbuds into your ears to form a
perfect seal within the ear-canal.
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Related Manuals for Sennheiser MOMENTUM True Wireless 2
Summary of Contents for Sennheiser MOMENTUM True Wireless 2
- Page 1 However, to experience this sound to the full, it is essential to correctly place the earbuds in the ear-canal and to choose the best-fitting ear adapter set. The MOMENTUM True Wireless 2 comes with four sizes of ear adapters (XS, S, M, L) included in the box. The MOMENTUM True Wireless 2 quick guide explains precisely how to twist the earbuds into your ears to form a perfect seal within the ear-canal.
- Page 2 Answer: The specified battery time of 7 hours has been confirmed for music listening under the following conditions: •MOMENTUM True Wireless 2 earbuds fully charged for at least 1.5 hours • iPhone within 1-meter distance • Bluetooth AAC codec • Volume level set to 50% •...
- Page 3 Depending on the settings, your Mac uses the SBC Bluetooth codec by default. To know which codec is active, connect your MOMENTUM True Wireless 2 to your Mac and start music playback. Press and hold the option key and click the Bluetooth menu bar icon and navigate to...
- Page 4 MOMENTUM True Wireless 2 entry (‘MOMENTUM TW 2’). There you will see the type of codec used currently. If you see SBC rather than aptX, then MacOS does let you change the codec via the “Terminal” app. Open Terminal and copy in this instruction: sudo defaults write bluetoothaudiod "Enable AptX codec"...
- Page 5 • (Pairing mode is indicated by blue/red alternating LED indicator on earbuds) • Enter the Bluetooth menu of your smartphone and select entry “MOMENTUM TW 2” • The MOMENTUM True Wireless 2 shall now be paired and connected with Bluetooth audio...
- Page 6 If Bluetooth pairing does not work, proceed in the following order: • Charge the MOMENTUM True Wireless 2 for at least 1.5 hours to ensure they are fully charged. The charging LED pulsates yellow to indicate charging and permanent green to indicate they are fully charged.
- Page 7 By default, left and right earbud are peer paired to each other and connect automatically after power-on. If LED indicator is alternating green/red, this earbud is not peer paired, i.e. the left and right earbuds are not connected to each other. In this case perform the following steps to pair both earbuds: •...
- Page 8 Wireless 2, please follow the following steps: • Insert both earbuds into the charging case for at least 10 seconds • Take the earbuds out of the charging case and connect them again to the Sennheiser Smart Control app • Repeat the OTA FW update or follow the instruction of the app...
- Page 9 Why do I see only one battery level for both earbuds in the Sennheiser Smart Control app? Answer: The battery level indicator always shows the remaining battery life of the earbud side with less power. Examples: • If left earbud has 50% battery level and right earbud has 80% battery level, it indicates 50% battery level.
- Page 10 Energy connection, even when the location information is not used. Sennheiser does not use or store location information of the user for other reasons. You may try to perform a factory reset of the MOMENTUM True Wireless 2. Disconnect the MOMENTUM True Wireless 2 after the factory reset, i.e. remove entries MOMENTUM TW 2 (and LE-MOMENTUM TW 2 if available) in the Bluetooth settings of your smartphone and pair MOMENTUM True Wireless 2 again.
- Page 11 Which spare parts are available for my MOMENTUM True Wireless 2? Answer: The following spare parts and accessories for the MOMENTUM True Wireless 2 are available: For Black color variant of MOMENTUM True Wireless 2 (M3IETW2 Black): •Left earbud (M3IETW2 L Black) : Order No.