Sennheiser MOMENTUM True Wireless M3IETW Series Frequently Asked Questions Manual
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MOMENTUM True Wireless
True wireless Stereo-Ohrhörer
M3IETW (M3IETW L, M3IETW R, M3IETW C)
Frequently asked questions (FAQ)
Content
"Before you start..."
"During use..."
"If a problem occurs..."
Sennheiser electronic GmbH & Co. KG
Am Labor 1
30900 Wedemark
Germany
www.sennheiser.com
Version: Feb 11, 2019, A01
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Summary of Contents for Sennheiser MOMENTUM True Wireless M3IETW Series
- Page 1 True wireless Stereo-Ohrhörer M3IETW (M3IETW L, M3IETW R, M3IETW C) Frequently asked questions (FAQ) Content “Before you start…” “During use…” “If a problem occurs…” Sennheiser electronic GmbH & Co. KG Am Labor 1 30900 Wedemark Germany www.sennheiser.com Version: Feb 11, 2019, A01...
- Page 2 Is the internal equalizer (EQ) controllable via the companion app? Answer: Yes, the Sennheiser Smart Control app offers a very intuitive way to set up the internal EQ. Once the EQ set-up is done, all EQ parameters are stored inside the earbuds, making the personalized sound avail- able with any music source.
- Page 3 Do the left and right earbuds feature different touch control assign- ments? Answer: The left and right earbuds have different control assignments. The right earbud focuses on phone call control and access to voice assis- tants, whereas the left earbud offers music control. Can I use one earbud side stand-alone? Answer:...
- Page 4 Can I use the MOMENTUM True Wireless without the Smart Control app? Answer: Yes, you can use the MOMENTUM True Wireless without the Smart Control app for music listening, phone calls and voice assistant access. The Smart Control app further enhances this experience by adding several additional personalization options such as adjusting the audio EQ and selecting the voice prompt language.
- Page 5 Answer: When using the Sennheiser Smart Control app, you will receive a notification once a new firmware release is available. The app will guide you through the update process. The firmware update will be installed over-the-air via the Bluetooth wireless connection.
- Page 6 If you see SBC rather than aptX, then MacOS does let you change the codec via the “Terminal” app. Open Terminal and copy in this instruc- tion: sudo defaults write bluetoothaudiod "Enable AptX codec" -bool true Should you prefer to use the AAC codec, just replace “aptx” with “aac”...
- Page 7 How can I adjust the earbuds to a comfortable volume or make them louder? Answer: For some Android smartphones there is a separate volume control for the Bluetooth headset and for the Android smartphone. Ensure that both volume controls are set to max. To increase volume, tap and hold the touchpad of the right earbud until you hear the voice prompt “Volume max”.
- Page 8 Ideally rotate the earbud so that the Sennheiser logo is in a horizontal position as this ensures the correct beamforming angle for voice pickup. Please also check that the microphone opening is not blocked by the ear itself.