Sennheiser MOMENTUM True Wireless 2 Instruction Manual

Sennheiser MOMENTUM True Wireless 2 Instruction Manual

True wireless stereo earphones
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MOMENTUM True Wireless 2
True wireless stereo earphones
M3IETW2, M3IETW2 R, M3IETW2 L, M3IETW2 C
Instruction manual
Use the search function, the navigation (left) or the following links:
Start
"Product overview"
"Getting started"
"Using the earphones"
"FAQ/If a problem occurs ..."
"Specifications"
Sennheiser electronic GmbH & Co. KG
Am Labor 1
30900 Wedemark
Germany
www.sennheiser.com
Version: 04/20 A01

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Summary of Contents for Sennheiser MOMENTUM True Wireless 2

  • Page 1 Use the search function, the navigation (left) or the following links: Start “Product overview” “Getting started” “Using the earphones” “FAQ/If a problem occurs ...” “Specifications” Sennheiser electronic GmbH & Co. KG Am Labor 1 30900 Wedemark Germany www.sennheiser.com Version: 04/20 A01...
  • Page 2: Important Safety Instructions

    Preventing damage to health and accidents ▷ Protect your hearing from high volume levels. Permanent hearing damage may occur when headphones are used at high volume levels for long periods of time. Sennheiser headphones sound exceptionally good at low and medium volume levels. ▷...
  • Page 3 Bluetooth connection data of paired devices. This data is required for the operation of the product and is not trans- ferred to Sennheiser or companies commissioned by Sennheiser and is not processed. MOMENTUM True Wireless 2 | 3...
  • Page 4 Sennheiser does not accept liability for damage arising from misuse or improper use of this product and its attachments/accessories. Sennheiser is not liable for damages to USB devices that are not con- sistent with the USB specifications. Sennheiser is not liable for dam-...
  • Page 5: Package Contents

    Online you can find: • this detailed instruction manual and additional information (www.sennheiser.com/download) • the Sennheiser Smart Control app for configuring the head- phones and for additional functions (www.sennheiser.com/smartcontrol) A list of accessories can be found on the MOMENTUM True Wireless 2 product page at www.sennheiser.com.
  • Page 6: Product Overview

    LED display for 5 seconds Built-in rechargeable battery for charging the earbuds on the go Type plate Charging compartment for the left earbud L Magnetic holders Charging compartment for the right earbud R Charging contacts 6 | MOMENTUM True Wireless 2...
  • Page 7 Microphones for the active noise cancellation ANC, for the perception of ambient noise (“Transparent Hearing”) and for phone calls Right earbud R (master earbud, controls the Bluetooth con- nection to the smartphone and to the left earbud) Built-in rechargeable battery MOMENTUM True Wireless 2 | 7...
  • Page 8: Overview Of The Led Indications Of The Charging Case

    (> 34) If you press the LED button and no USB cable is connected, the LED of the charging case displays the battery charge status or the charging process of the earbuds for 5 seconds: 8 | MOMENTUM True Wireless 2...
  • Page 9 • Clean the contacts on the earbuds and in the charging case (> 33). • Charge the rechargeable batteries of the earbuds and the charging case until the LED lights up again (> 15). MOMENTUM True Wireless 2 | 9...
  • Page 10: Overview Of The Led Indications Of The Earbuds

    ... are in earbud pairing mode (to pair green for the right and left earbud) approx. 1 minute When you insert the earbuds into your ears, the LEDs of the earbuds automatically go off. 10 | MOMENTUM True Wireless 2...
  • Page 11: Notes On Voice Prompts

    ... rechargeable battery is almost empty. Recharge the rechargeable battery. “Call rejected” ... incoming call rejected “Call ended” ... call ended “Volume min” ... volume set to minimum “Volume max” ... volume set to maximum MOMENTUM True Wireless 2 | 11...
  • Page 12: Getting Started

    ▷ Test which ear adapter size gives you the best sound quality and the best wearing comfort. 12 | MOMENTUM True Wireless 2...
  • Page 13 4. Installing the Smart Control app on your smartphone “Sennheiser Smart Control” The Sennheiser Smart Control app allows you to use all functions and settings of the earphones and to e.g. adjust the sound to your liking using the equalizer (> 20).
  • Page 14: Using The Earphones

    1.5 hours. The quick charge function gives you approx. 1.5 hour of playback time after 10 minutes of charging. Sennheiser recommends using the supplied USB cable and a com- patible standard USB power supply for charging the headphones.
  • Page 15: Charging The Rechargeable Battery Of The Earbuds And The Charging Case

    ... a charging error/ ... a charging error/ battery error has flashes battery error has been detected in at been detected in the least one earbud (> charging case (> 34) MOMENTUM True Wireless 2 | 15...
  • Page 16: Connecting The Earphones To A Bluetooth Device

    Bluetooth device, you have to pair the earphones again. Using the Smart Control app, you can view the list of paired devices and selectively connect and disconnect devices (“Connections”; > 18). Paired and connected Bluetooth device Paired Bluetooth device (currently not connected) 16 | MOMENTUM True Wireless 2...
  • Page 17: Pairing The Earphones With A Bluetooth Device

    If necessary, repeat the steps described above. If the earphones are not paired with any Bluetooth device (the pairing list is empty), pairing mode is permanently active. MOMENTUM True Wireless 2 | 17...
  • Page 18 3. Take both earbuds out of the charging case and make sure that the right and the left earbud are close together (max. distance 50 cm). The LEDs of the earbuds light up red. 18 | MOMENTUM True Wireless 2...
  • Page 19 If pairing was successful, you hear the voice prompt “Pairing suc- cessful” and the LEDs of the earbuds flash blue 3x. ▷ Now pair the earphones with your Bluetooth device (> 17). USB-C USB-A Bluetooth off “Pairing“ “Pairing max. 50 cm successful“ Hold 10s MOMENTUM True Wireless 2 | 19...
  • Page 20: Installing The Smart Control App

    Installing the Smart Control app To make full use of all the settings and functions of the headphones, you need to have the free Sennheiser Smart Control app installed on your smartphone. Download the app from the App Store or Google Play and install it on your smartphone.
  • Page 21: Selecting Suitable Ear Adapters For Optimum Fit Of The Earbuds

    (> 21). You can use the right earbud alone without using the left ear- bud. The left earbud, however, cannot be used alone. MOMENTUM True Wireless 2 | 21...
  • Page 22: Switching The Earphones On

    60 minutes (connected via Bluetooth but no audio playback). You can wake up the earbuds from idle mode by touching their touch control panels 1x or by briefly inserting them into the charging case. 22 | MOMENTUM True Wireless 2...
  • Page 23: Switching The Earphones Off

    Listening at high volume levels can lead to permanent hearing defects. ▷ Before putting the headphones on and before toggling between audio sources, adjust the volume to a low level. ▷ Do not continuously expose yourself to high volume levels. MOMENTUM True Wireless 2 | 23...
  • Page 24 • With active noise cancellation ANC activated, the battery life of the earbuds is reduced. 24 | MOMENTUM True Wireless 2...
  • Page 25 To deactivate Transparent Hearing: ▷ Tap the touch control panel of the right earbud 2x. Adjusting the Transparent Hearing function To be able to fully use Transparent Hearing, you require the Smart Control app (> 20). MOMENTUM True Wireless 2 | 25...
  • Page 26: Using The Voice Assistant/Voice Dialing

    The left earbud, however, cannot be used alone. Controlling music playback The music playback functions are only available when the earphones and the device are connected via Bluetooth. Some smartphones or music players may not support all functions. 26 | MOMENTUM True Wireless 2...
  • Page 27: Making Calls Using The Earphones

    Bluetooth. Some smartphones and telephony apps (e.g. WhatsApp, Skype, WeChat) may not support all call control functions. During a call, you can use the right and/or left earbud to control the call functions. MOMENTUM True Wireless 2 | 27...
  • Page 28 You can activate (default setting) or deactivate the function via the Smart Control app. You can use the right earbud alone without using the left ear- bud. The left earbud, however, cannot be used alone. 28 | MOMENTUM True Wireless 2...
  • Page 29 – yellow tery of the charging case ... earbuds are fully charged, the ... charging case is lights up charging case charged less than yellow cannot charge 90 % another complete cycle MOMENTUM True Wireless 2 | 29...
  • Page 30 ... a charging error/ ... a charging error/ battery error has flashes battery error has been detected in at been detected in the least one earbud (> charging case (> 34) 30 | MOMENTUM True Wireless 2...
  • Page 31 Smart Control app (> 20). The app allows you to customize the control functions and other commands or to select preset control functions. Some basic func- tions cannot be changed (e.g. volume loud/quiet, call control). MOMENTUM True Wireless 2 | 31...
  • Page 32: Storing Or Transporting The Earphones In The Charging Case

    The earbuds are magnetically pulled into the charging compart- ments. ▷ Close the charging case. 32 | MOMENTUM True Wireless 2...
  • Page 33 24 hours. Replacing the ear adapters For reasons of hygiene, you should replace your ear adapters from time to time. Spare ear adapters are available from your Sennheiser partner. 1. Pull the ear adapter away from the in-ear sound tunnel.
  • Page 34: Information On The Built-In Rechargeable Battery

    (> 8), stop using the product, disconnect it from the power supply system and immediately return the product to any Sennheiser service partner. Installing firmware updates Firmware updates can be downloaded free of charge from the Inter- net using the Sennheiser Smart Control app.
  • Page 35 FAQ/If a problem occurs ... FAQ/If a problem occurs ... Current list of frequently asked questions (FAQ) Visit the MOMENTUM True Wireless 2 product page at www.sennheiser.com There you will find a current list of frequently asked questions (FAQ) and suggested solutions.
  • Page 36 FAQ/If a problem occurs ... You can also reset the earphones to the factory default settings using the Smart Control app. 36 | MOMENTUM True Wireless 2...
  • Page 37: Specifications

    6 g each charging case: approx. 58 g Bluetooth Version Bluetooth 5.1 compatible, class 1, BLE Transmission frequency 2,402 MHz to 2,480 MHz GFSK, π/4 DQPSK, 8DPSK Modulation Profiles HSP, HFP, AVRCP, A2DP MOMENTUM True Wireless 2 | 37...
  • Page 38 Specifications Output power 10 mW (max) Codec aptX®, AAC, SBC Device name MOMENTUM TW 2 LE-MOMENTUM TW 2 (Bluetooth Low Energy only) 38 | MOMENTUM True Wireless 2...
  • Page 39: Manufacturer Declarations

    Manufacturer Declarations Manufacturer Declarations Warranty Sennheiser electronic GmbH & Co. KG gives a warranty of 24 months on this product. For the current warranty conditions, please visit our website at www.sennheiser.com or contact your Sennheiser partner. In compliance with the following requirements •...
  • Page 40 ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIA- BILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARIS- ING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. 40 | MOMENTUM True Wireless 2...

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M3ietw2M3ietw2 rM3ietw2 lM3ietw2 c

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