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Sennheiser MOMENTUM True Wireless 2 Troubleshooting Steps page 4

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the MOMENTUM True Wireless 2 entry ('MOMENTUM TW 2'). There you will see the type
of codec used currently.
If you see SBC rather than aptX, then MacOS does let you change the codec via the "Terminal"
app. Open Terminal and copy in this instruction:
sudo defaults write bluetoothaudiod "Enable AptX codec" -bool true
Should you prefer to use the AAC codec, just replace "aptx" with "aac" in the above instruction.
Please note that you will need to enter your admin login data to change these settings.
How can I reset the earbuds?
Answer:
If the functions of the earbuds are disturbed, you will need to perform a soft reset. A soft reset
will be done each time you insert the earbuds into the charging case and wait for at least 10
seconds.
How can I perform a factory reset?
Answer:
If the functions of the earbuds are disturbed and a soft reset does not fix the issue, reset the
earbuds to the factory default settings. This deletes, among other settings, all pairing settings.
You can reset the earbuds to the factory default settings using the Smart Control app in the
settings menu.
Alternatively, you can do the following steps to reset the earbuds to the factory default:
• Insert both earbuds into the charging case and wait at least 10 seconds before taking the
earbuds out of the charging case and switching them on again.
• Make sure that the contacts on the earbuds and in the charging case are clean and make
contact (the LED of the charging case lights up when you insert the earbuds into the charging
case). If necessary, clean the contacts.

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