Mazda CX-9 2021 Manual page 640

If Trouble Arises
When Liftgate Cannot be Opened
When Liftgate Cannot be
Opened
If the battery is dead, the liftgate cannot be
unlocked and opened.
In this case, the liftgate can be unlocked
by taking care of the dead battery
situation.
Refer to Jump-Starting on page 7-19.
If the liftgate cannot be unlocked even if
the dead battery situation has been
resolved, the electrical system may have a
malfunction.
In this case, the liftgate can be opened
using the following procedure as an
emergency measure.
1. Wrap the end of a flathead screwdriver
in a cloth and remove the cover on the
interior surface of the liftgate using it.
2. (Without power liftgate)
7-52
Cover
Turn the lever to the right to unlock the
liftgate.
Lever
(With power liftgate)
Push the liftgate while pressing the
lever down.
Lever
After performing this emergency measure,
have the vehicle inspected at an
Authorized Mazda Dealer as soon as
possible.