Viewing Phone Information - ShoreTel 530 User Manual

1 ShoreTel IP Phone 530/560/560g
Solution:

Viewing Phone Information

To view information about your phone, such as IP address, subnet mask, version, and MAC address,
follow these steps:
With the phone on hook, press the Mute button

The LED should not light and you shouldn't hear any tones; if this isn't the case, lift and replace the
handset.
Dial I-N-F-O on the keypad and then press

The following information is displayed and can be scrolled through by pressing
4. Number reflects speed for both ports.
ShoreTel IP Phone 530/560/560g
Your phone cannot locate the time server. Contact the system administrator.
IP Address (DHCP)

Subnet Mask

Gateway

4
Link Speed

FTP Server

Media Gateway Controller (MGC) Server

SNTP Server (IP address)

802.1Q VLAN ID setting

Application File Name

Boot File Name

Config File Date

Country

Language setting

Application Version

Boot Version

Model Number

MAC Address

.
.
Viewing Phone Information
:
User Guide 41