Faxes Are Sent At The Wrong Size; Received Fax Quality Is Poor; Received Faxes Are Not Printed - Epson WF-2860 Series User Manual

User's Guide
Related Information
"Fax Settings" on page 141
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"Basic Settings" on page 146
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"Cleaning the Scanner Glass" on page 164
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"Cleaning the ADF" on page 163
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Faxes Are Sent at the Wrong Size

❏ When sending a fax using the scanner glass, place the original correctly aligning its corner with the origin mark.
Select your original size on the control panel.
❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
extend to include the dust or stains, resulting in the wrong scanning position or small images.
Related Information
"Fax Settings" on page 141
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"Placing Originals" on page 49
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"Cleaning the Scanner Glass" on page 164
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Received Fax Quality Is Poor

❏ Enable the ECM setting on the control panel.
❏ Contact the sender and ask them to send using a higher quality mode.
❏ Reprint the received fax. Select Fax >
Related Information
"Basic Settings" on page 146
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Received Faxes Are Not Printed

❏ If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the
printer.
❏ If the printer has been set to save received faxes in the inbox, the received faxes are not automatically printed.
Check the Receive Settings.
Related Information
"Checking the Printer Status" on page 180
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"Removing Jammed Paper" on page 182
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"Saving Received Faxes in the Inbox" on page 131
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Solving Problems
> Reprint Faxes to reprint the fax.
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