Contents Connecting to Devices other than iOS and About This Manual Android using Wi-Fi Direct....29 Introduction to the Manuals....7 Making Wi-Fi Settings from the Printer.
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Faxes (Using Fax Setting Wizard)....77 Using Epson iPrint..... . 114 Making Settings Individually for Printer's Fax Using Epson Print Enabler.
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Consumables Application for Scanning Documents and Images (Epson Scan 2)..... 177 Checking the Status of the Remaining Ink and the Maintenance Box..... . 157 Adding the Network Scanner.
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Print Quality is Poor.....206 Solving Problems Paper Is Smeared or Scuffed....207 Checking the Printer Status.
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Problems when Sending and Receiving Faxes..218 Contacting Epson Support....236 Cannot Send or Receive Faxes....219 Cannot Send Faxes.
About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.
About This Manual > Marks and Symbols Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard. ❏...
& Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS Mojave. The content displayed on the screens varies depending on the model and situation.
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
Important Instructions > > Printer Advisories and Warnings Advisories and Warnings for Using the Printer ❏ Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear their labels. Doing so may cause ink leakage. ❏...
Important Instructions > Protecting Your Personal Information ❏ Do not move the print head by hand; otherwise, you may damage the printer. ❏ Be careful not to trap your fingers when closing the scanner unit. ❏ Do not press too hard on the scanner glass when placing the originals. ❏...
Printer Basics > Part Names and Functions Printer Basics Part Names and Functions ADF (Automatic Document Open when removing jammed originals in the ADF. Feeder) cover ADF input tray Feeds originals automatically. ADF edge guide Feeds originals straight into the printer. Slide to the edge of the originals. ADF document support Supports originals.
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Printer Basics > Part Names and Functions Document cover Blocks external light while scanning. Scanner glass Place the originals. Control panel Indicates the printer's status and allows you to make print settings. Scanner unit support Supports the scanner unit. Scanner unit Scans placed originals.
Printer Basics > > Guide to the Control Panel Control Panel Maintenance box cover Remove when replacing the maintenance box. The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing. Rear cover Remove when removing jammed paper.
Printer Basics > > Guide to the Control Panel Guide to the Home Screen Turns the printer on or off. Unplug the power cord after checking that the power light is off. Displays menus and messages. Use buttons on the control panel to select a menu or to make settings. Selects the number of pages to print.
Printer Basics > > Guide to the Control Panel Icons displayed in the LCD Screen Displays the Fax Data Information screen. You can scroll right by pressing the button. Icons displayed in the LCD Screen The following icons are displayed on the LCD screen depending on the printer's status. Indicates the status of consumables.
Printer Basics > > Guide to the Control Panel Basic Operations Basic Operations u d l r Move the focus using the buttons to select the items, and then press the OK button to confirm your selection or run the selected feature. u d l r Move the focus to the setting item using the buttons, and then press the OK button to switch the item...
Printer Basics > > Guide to the Control Panel Viewing Animations Entering Characters On-screen Keyboard You can enter characters and symbols by using on-screen keyboard when you make network settings and so on. Indicates the character count. Moves the cursor to the input position. Switches between upper case and lower case.
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Printer Basics > > Guide to the Control Panel Viewing Animations ❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation. Indicates the total number of steps and the current step number. In the example above, it shows step 2 from 3 steps. Press button to return to the previous step.
Network Settings > > Network Connection Types Wi-Fi Direct (Simple AP) Connection Network Settings Network Connection Types You can use the following connection methods. Wi-Fi Connection Connect the printer and the computer or smart device to the wireless router. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the wireless router.
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend setting up from the computer first by using the installer.
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❏ Using the standard camera application to scan the QR code ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
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Network Settings > > Connecting to a Smart Device Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct The QR code is displayed on the printer's control panel. 5. On your iPhone, iPad, or iPod touch, start the standard Camera app, and then scan the QR code displayed on the printer's control panel in PHOTO mode.
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Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct 8. On the printer's control panel, select Next. 9. On the iPhone, iPad, or iPod touch, start Epson printing app. Examples of Epson printing apps 10. On the Epson printing app screen, tap Printer is not selected..
❏ Android 4.4 or later ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
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Connecting to a Smart Device Connecting to Android Devices using Wi-Fi Direct 4. Select Android. 5. On the smart device, start Epson iPrint. 6. On the Epson iPrint screen, tap Printer is not selected.. 7. Select the printer that you want to connect to.
Network Settings > > … Connecting to a Smart Device Connecting to Devices other than iOS and Android using Wi- See the information displayed on the printer's control panel to select the printer. Note: Printers may not been displayed depending on the Android device. If printers are not displayed, connect by selecting Other OS Devices.
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Network Settings > > … Connecting to a Smart Device Connecting to Devices other than iOS and Android using Wi- 1. Select on the home screen. on the home screen. u d l r To select an item, use the buttons, and then press the OK button.
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Network Settings > > … Connecting to a Smart Device Connecting to Devices other than iOS and Android using Wi- 5. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password.
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7. On the smart device, start Epson printing app. Examples of Epson printing apps 8. On the Epson printing app screen, tap Printer is not selected.. 9. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer.
Network Settings > > … Making Wi-Fi Settings from the Printer Making Wi-Fi Settings by Entering the SSID and Pass For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again. Related Information “Printing from Smart Devices”...
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Network Settings > > … Making Wi-Fi Settings from the Printer Making Wi-Fi Settings by Entering the SSID and Pass 1. Select on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2.
Network Settings > > Making Wi-Fi Settings from the Printer Making Wi-Fi Settings by Push Button Setup (WPS) 9. Select Dismiss to finish. Note: If you fail to connect, load A4 size plain paper, and then select Print Check Report to print a connection report. 10.
Network Settings > > Making Wi-Fi Settings from the Printer Making Wi-Fi Settings by PIN Code Setup (WPS) 5. Hold down the [WPS] button on the wireless router until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the wireless router, see the documentation provided with your wireless router for details.
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Network Settings > > Making Wi-Fi Settings from the Printer Making Wi-Fi Settings by PIN Code Setup (WPS) 1. Select on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2.
Network Settings > > Making Wi-Fi Settings from the Printer Making Advanced Network Settings Making Advanced Network Settings You can change the network device name, TCP/IP setup, proxy server and so on. Check your network environment before making changes. 1. Select Settings on the home screen. u d l r To select an item, use the buttons, and then press the OK button.
Network Settings > > … Checking the Network Connection Status Checking Detailed Network Information from the ❏ IPv6 Address ❏ Enable Select this when using an IPv6 address. ❏ Disable Select this when using an IPv4 address. Checking the Network Connection Status You can check the network connection status in the following way.
Network Settings > > Checking the Network Connection Status Printing a Network Connection Report ❏ Print Status Sheet Prints a network status sheet. The information for Wi-Fi, Wi-Fi Direct, and so on is printed on two or more pages. Related Information “Printing a Network Status Sheet”...
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Network Settings > > Checking the Network Connection Status Printing a Network Connection Report Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a. Error code b.
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❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
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Network Settings > > Checking the Network Connection Status Printing a Network Connection Report Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings. ❏...
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If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Connecting to a Computer”...
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❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
Network Settings > Printing a Network Status Sheet Related Information “Setting Items for Advanced Network Settings” on page 38 & “Connecting to a Computer” on page 22 & Message on the Network Environment Message Solution The Wi-Fi environment needs to be After moving the printer closer to the wireless router and removing any improved.
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Network Settings > Disabling Wi-Fi from the Control Panel Changing the Wi-Fi Direct (Simple AP) Settings When Wi-Fi Direct (simple AP) connection is enabled, you can change the settings from > Wi-Fi Direct > Start Setup > Change, and then the following menu items are displayed. Change Network Name Change the Wi-Fi Direct (simple AP) network name (SSID) used for connecting to the printer to your arbitrary name.
Network Settings > Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel 1. Select on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2. Select Wi-Fi (Recommended). The network status is displayed.
Network Settings > Restoring the Network Settings from the Control Panel 1. Select on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2. Select Wi-Fi Direct. The Wi-Fi Direct information is displayed. 3.
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Network Settings > Restoring the Network Settings from the Control Panel 4. When a completion message is displayed, close the screen. The screen automatically closes after a specific length of time.
Genuine Epson Paper Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. Paper suitable for printing documents Media Name...
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“Paper for 2-Sided Printing” on page 54 & Paper for Borderless Printing Genuine Epson Paper ❏ Epson Bright White Ink Jet Paper ❏ Epson Photo Quality Ink Jet Paper ❏ Epson Matte Paper-Heavyweight ❏ Epson Ultra Glossy Photo Paper ❏ Epson Premium Glossy Photo Paper ❏...
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Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
Preparing the Printer > > Loading Papers Loading Paper in the Rear Paper Feed Related Information “Printer Specifications” on page 225 & Loading Paper in the Rear Paper Feed 1. Pull out the paper support. 2. Slide the edge guides. 3.
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Preparing the Printer > > Loading Papers Loading Paper in the Rear Paper Feed ❏ Pre-punched paper Note: ❏ Load a single sheet of defined size plain paper with binding holes at the left or right. ❏ Adjust the print position of your file to avoid printing over the holes. ❏...
Preparing the Printer > > Loading Papers Loading Envelopes and Precautions Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline. Related Information “Paper Handling Precautions” on page 54 &...
To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem.
Preparing the Printer > > Placing Originals Placing Originals on the ADF Loading Capacity A4, Letter: 30 sheets or 3.3 mm 8.5x13 in., Legal: 10 sheets Even when the original meets the specifications for media that can be placed in the ADF, it may not feed from the ADF or the scan quality may decline depending on the paper properties or quality.
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Preparing the Printer > > Placing Originals Placing Originals on the ADF 3. Slide out the ADF edge guide. 4. Place the originals face-up and short edge first in the ADF, and then slide the ADF edge guide to the edge of the originals.
Preparing the Printer > > Placing Originals Placing Originals on the Scanner Glass ❏ Portrait originals: Select Portrait on the control panel as described below. Copy > Advanced Settings > Original Orientation > Portrait Place the originals on the ADF in the direction of the arrow. ❏...
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Preparing the Printer > > Placing Originals Placing Originals on the Scanner Glass 2. Remove any dust or stains on the surface of the scanner glass using a soft, dry, clean cloth. Note: If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced.
Preparing the Printer > > Managing Contacts Registering or Editing Contacts Placing an ID Card for Copying Place an ID card 5 mm away from the corner mark of the scanner glass. Managing Contacts Registering a contacts list allows you to easily enter destinations. You can register up to 100 entries, and you can use the contacts list when you enter a fax number.
Preparing the Printer > > Managing Contacts Register Contacts on a Computer Registering or Editing Grouped Contacts Adding contacts to a group allows you to send a fax to multiple destinations at the same time. 1. Select Fax on the home screen. u d l r To select an item, use the buttons, and then press the OK button.
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Preparing the Printer > > Managing Contacts Register Contacts on a Computer Related Information “Application for Configuring Printer Operations (Web Config)” on page 176 & “Running Web Config on a Web Browser” on page 176 & Destination Setting Items Items Settings and Explanation Name Enter a name displayed in the contacts in 30 characters or less in Unicode (UTF-8).
Preparing the Printer > > Menu Options for Settings Menu Options for General Settings Menu Options for Settings Select Settings on the home screen of the printer to make various settings. Menu Options for General Settings Select the menus on the control panel as described below. Settings >...
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Preparing the Printer > > Menu Options for Settings Menu Options for General Settings Date/Time Settings: ❏ Date/Time Enter the current date and time. ❏ Daylight Saving Time Select the summer time setting that applies to your area. ❏ Time Difference Enter the time difference between your local time and UTC (Coordinated Universal Time).
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Preparing the Printer > > Menu Options for Settings Menu Options for General Settings Paper Setup Auto Display: Select On to display the Paper Setting screen when loading paper in the paper source. If you disable this feature, you cannot print from an iPhone, iPad, or iPod touch using AirPrint. Universal Print Settings: These print settings are applied when you print by an external device without using the printer driver.
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“Making Advanced Network Settings” on page 38 & Web Service Settings Select the menus on the control panel as described below. Settings > General Settings > Web Service Settings Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect.
Preparing the Printer > > Menu Options for Settings Menu Options for Supply Status You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings. ❏ Suspend/Resume ❏ Unregister For details, see the following web site.
Preparing the Printer > > Menu Options for Settings Menu Options for Print Status Sheet Menu Options for Maintenance Select the menus on the control panel as described below. Settings > Maintenance Print Head Nozzle Check: Select this feature to check if the print head nozzles are clogged. The printer prints a nozzle check pattern.
Select the menus on the control panel as described below. Settings > Customer Research Select Approve to provide product usage information such as the number of prints to Seiko Epson Corporation. Menu Options for Restore Default Settings Select the menus on the control panel as described below.
Preparing the Printer > > Saving Power Saving Power - Control Panel Menu Options for Firmware Update Select the menus on the control panel as described below. Settings > Firmware Update Update: Check if the latest version of the firmware has been uploaded to the network server. If an update is available, you can select whether or not to start updating.
Fax Settings > > Connecting the Printer to a Phone Line Compatible Telephone Lines Fax Settings Before Using Fax Features Set up the following to use the fax features. ❏ Connect the printer correctly with the phone line and, if necessary, with a phone ❏...
Fax Settings > > Connecting the Printer to a Phone Line Connecting the Printer to a Phone Line Connecting the Printer to a Phone Line Connect the printer to a telephone wall jack using an RJ-11 (6P2C) phone cable. When connecting a telephone to the printer, use a second RJ-11 (6P2C) phone cable.
Fax Settings > > Connecting the Printer to a Phone Line Connecting Your Phone Device to the Printer Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏...
Fax Settings > Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard) 3. Select Fax on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 4.
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Fax Settings > Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard) Start Fax Setting Wizard to make Basic Settings, following the on-screen instructions. 1. Make sure the printer is connected to the phone line. Note: Because an automatic fax connection check runs at the end of the wizard, the printer must be connected to the phone line before starting the wizard.
Fax Settings > > Making Settings Individually for Printer's Fax Features Setting Receive Mode 11. On the Run Check Fax Connection screen, select Start Checking to run the fax connection check, and when the screen prompts you to print the check result, select Print. A report of the check result that shows the connection status is printed.
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Fax Settings > > Making Settings Individually for Printer's Fax Features Setting Receive Mode Usage of Manual Mode Receiving Faxes When the telephone rings, you can answer the ringing manually by picking up the handset. ❏ When you hear a fax signal (baud): Select Fax on the printer's home screen, select Send/Receive >...
Fax Settings > > … Making Settings Individually for Printer's Fax Features Making Settings When You Connect an Exter Note: Set the Rings to Answer settings of the printer to a higher number than the number of rings for the answering machine. Otherwise, the answering machine cannot receive voice calls to record voice messages.
Fax Settings > > … Making Settings Individually for Printer's Fax Features Making Settings to Send and Receive Faxes o 3. Set Remote Receive to On. 4. Select Start Code, enter a two digit code (you can enter 0 to 9, *, and #), and then select OK. 5.
Fax Settings > Menu Options for Fax Settings Settings > General Settings > Fax Settings > Receive Settings > Save to Computer Related Information “Receive Settings Menu” on page 85 & Making Save to Computer Setting to Also Print on the Printer to Receive Faxes You can make the setting to print received faxes on the printer as well as save them on a computer.
Fax Settings > > Menu Options for Fax Settings Basic Settings Menu Check Fax Connection You can find the menu on the printer's control panel below: Settings > General Settings > Fax Settings > Check Fax Connection Selecting Check Fax Connection checks that the printer is connected to the phone line and ready for fax transmission.
Fax Settings > > Menu Options for Fax Settings Receive Settings Menu Item Description Header Enter your sender name and fax number. These appear as a header on outgoing faxes. ❏ Your Phone Number: You can enter up to 20 characters using 0-9 + or space. ❏...
Fax Settings > > Menu Options for Fax Settings Report Settings Menu Item Description Auto Reduction Prints received faxes with large-size documents reduced to fit on the paper in the paper source. Reducing may not always be possible depending on the received data. If this is turned off, large documents are printed at their original size on multiple sheets, or a blank second page may be ejected.
Fax Settings > > Menu Options for Fax Settings Security Settings Menu Item Description Attach Fax image to Prints a Transmission Report with an image of the first page of the sent document. Select report On(Large Image) to print the upper part of the page without reducing. Select On(Small Image) to print the entire page reducing it to fit onto the report.
Printing > > Printing from the Printer Driver on Windows Printing Basics Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.
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Printing > > Printing from the Printer Driver on Windows Printing Basics 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details.
“Available Paper and Capacities” on page 52 & Print Settings Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. However, it may not be available when the printer is accessed over a network or is used as a shared printer. Note: To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Printing > > Printing from the Printer Driver on Windows Printing Several Pages on One Sheet 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information “Printing Basics”...
Printing > > Printing from the Printer Driver on Windows Printing a Reduced or Enlarged Document Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order.
Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre Note: This feature is not available for borderless printing. Related Information “Printing Basics” on page 88 & “More Options Tab” on page 105 &...
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Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.
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Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
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Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6.
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Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
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Printing > > … Printing from the Printer Driver on Windows Printing One Image on Multiple Sheets for Enlargement (Cre 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks).
Printing > > Printing from the Printer Driver on Windows Printing with a Header and Footer 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer.
Printing > > Printing from the Printer Driver on Windows Printing an Anti-Copy Pattern Related Information “Printing Basics” on page 88 & “More Options Tab” on page 105 & Printing an Anti-Copy Pattern You can print an anti-copy pattern on your printouts. When printing, the letters themselves are not printed and the entire print is screen-toned lightly.
Printing > > Printing from the Printer Driver on Windows Printing Using the Color Universal Print Feature Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job.
Printing > > Printing from the Printer Driver on Windows Adjusting the Print Color Print Settings On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select an option from the Color Universal Print setting. Click Enhancement Options to make further settings. Note: ❏...
Printing > > Printing from the Printer Driver on Windows Printing Clear Bar Codes Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select Emphasize Thin Lines.
Printing > > Printing from the Printer Driver on Windows Menu Options for the Printer Driver Related Information “Printing Basics” on page 88 & “Maintenance Tab” on page 106 & Canceling Printing You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it has been completely sent to the printer.
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Printing > > Printing from the Printer Driver on Windows Menu Options for the Printer Driver 2-Sided Printing Allows you to perform 2-sided printing. Settings You can specify the binding edge and the binding margins. When printing multi-page documents, you can select to print starting from either the front or the back side of the page.
Job Arranger Lite Opens the Job Arranger Lite window. You can save and edit data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables. Monitoring Allows you to make settings for items on the EPSON Status Monitor 3 window.
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Sierra (10.12), OS X El Capitan (10.11), OS X Yosemite (10.10), OS X Mavericks (10.9), OS X Mountain Lion (10.8), the Epson printer driver has not been installed correctly. Enable it from the following menu. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
Printing > > Printing from the Printer Driver on Mac OS Printing on 2-Sides Printing on 2-Sides You can print on both sides of the paper. Note: ❏ This feature is not available for borderless printing. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏...
Printing > > Printing from the Printer Driver on Mac OS Printing and Stacking in Page Order (Reverse Order Printing) Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu.
Printing > > Printing from the Printer Driver on Mac OS Printing a Reduced or Enlarged Document “Menu Options for Paper Handling” on page 112 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.
You can adjust the colors used in the print job. These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
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ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.
Printing > > Printing from the Printer Driver on Mac OS Making Operation Settings for the Mac OS Printer Driver Grayscale Select when you want to print in black or shades of gray. Mirror Image Inverts an image to print as it would appear in a mirror. Menu Options for Color Options Manual Settings Adjusts the color manually.
Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Using Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later).
3. On your Android device, install the Epson Print Enabler plug-in from Google Play. 4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Connected devices > Printing, and then enable Epson Print Enabler.
Copying > Copying Basics Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. If you want to copy multiple originals, place all of the originals on the ADF. 2. Select Copy on the home screen. u d l r To select an item, use the buttons, and then press the OK button.
Copying > Basic Menu Options for Copying Copying on 2-Sides You can copy multiple originals on both sides of the paper. 1. Select Copy on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2.
Copying > Advanced Menu Options for Copying (2-Sided) : Select 2-sided layout. ❏ 1→1-Sided Copies one side of an original onto a single side of paper. ❏ 1→2-Sided Copies two single-sided originals onto both sides of a single sheet of paper. Select the orientation of your original and the binding position of the paper.
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Copying > Advanced Menu Options for Copying ❏ Auto Fit Page Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected. When there are white margins around the original, the white margins from the corner mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped.
You can send scanned images from the printer's control panel to the following destinations. Computer You can save the scanned image to a computer connected to the printer. Before scanning, install Epson Scan 2 and Epson Event Manager on your computer.
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❏ Attach to e-mail: Starts the email client on your computer, and then automatically attaches it to an email. ❏ Follow custom setting: Saves the scanned image using the settings on the Epson Event Manager. You can change the scan settings such as the scanning size, folder to save to, or save format.
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Scanning > > Scanning Using the Control Panel Scanning to a Computer (Event Manager) 2. Make sure that your scanner is selected as the Scanner on the Button Settings tab on the main screen. 3. Click Make Job Settings.
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Scanning > > Scanning Using the Control Panel Scanning to a Computer (Event Manager) 4. Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image.
6. Make sure that the Custom Action is selected on the Custom Action list. 7. Click Close to close Epson Event Manager. Scanning to the Cloud You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu...
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Scanning > > Scanning Using the Control Panel Scanning to the Cloud 3. Select Scan on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 4. Select Cloud. 5. Select on the top of the screen, and then select a destination.
Scanning > > Scanning Using the Control Panel Scanning Using WSD Scan Area: ❏ Scan Size: Select the scan size. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏...
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Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a...
Select the printer name when using with WSD. Scanning from a Computer Scanning Using Epson Scan 2 You can scan by using the scanner driver "Epson Scan 2". See the Epson Scan 2 help for an explanation of each setting item. Related Information “Application for Scanning Documents and Images (Epson Scan 2)”...
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> Scanning from a Computer Scanning Using Epson Scan 2 Scanning Documents (Document Mode) Using Document Mode in Epson Scan 2, you can scan originals using detailed settings that are suitable for text documents. 1. Place the originals. Note: If you want to scan multiple originals, place them into the ADF.
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> > Scanning from a Computer Scanning Using Epson Scan 2 5. Make other scan settings if necessary. ❏ You can preview the scanned image by clicking the Preview button. The preview window opens, and the previewed image is displayed.
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7. Click Scan. Related Information “Placing Originals” on page 58 & Scanning Photos or Pictures (Photo Mode) Using Photo Mode in Epson Scan 2, you can scan originals with wide variety of image adjustment features that are suitable for photos or pictures.
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> > Scanning from a Computer Scanning Using Epson Scan 2 1. Place the originals. By placing multiple originals on the scanner glass, you can scan them all at the same time. Make sure there is a gap of at least 20 mm between the originals.
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Scanning > > Scanning from a Computer Scanning Using Epson Scan 2 5. Click Preview. The preview window opens, and the previewed images are displayed as thumbnails. Note: To preview the entire scanned area, clear the Thumbnail check box at the top of the preview widow.
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> > Scanning from a Computer Scanning Using Epson Scan 2 You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following. ❏ Brightness: You can adjust the brightness for the scanned image.
Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
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Scanning > > Scanning from Smart Devices Scanning Using Epson iPrint The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
Faxing > > Sending Faxes Using the Printer Sending Faxes Using the Control Panel Faxing Before Using Fax Features Check the following before you start using the fax features. ❏ The printer and the phone line, and (if necessary) the phone machine are connected correctly ❏...
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Faxing > > Sending Faxes Using the Printer Sending Faxes Using the Control Panel 2. Select Fax on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 3. Specify the recipient. You can send the same monochrome fax to up to 100 recipients.
Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes Related Information “Managing Contacts” on page 63 & “Placing Originals” on page 58 & “Menu Options for Faxing” on page 147 & Sending Faxes Dialing from the External Phone Device You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending a fax, or when the recipient's fax machine does not switch to the fax automatically.
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Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes Sending Many Pages of a Monochrome Document (Direct Send) When sending a fax in monochrome, the scanned document is temporarily stored in the printer's memory. Therefore, sending a lot of pages may cause the printer to run out of memory and stop sending the fax. You can avoid this by enabling the Direct Send feature, however, it takes longer to send the fax because the printer performs scanning and sending simultaneously.
Faxing > Receiving Faxes on the Printer 7. Send the fax. Note: You cannot send another fax until the fax has been sent at the specified time. If you want to send another one, you need to cancel the scheduled fax by selecting Fax on the home screen, and then deleting it. Related Information “Placing Originals”...
Faxing > > Receiving Faxes on the Printer Receiving Incoming Faxes There are two ways of receiving faxes. ❏ Receiving an incoming fax ❏ Receiving a fax by making a call (Polling Receive) Received faxes are printed in the printer's initial settings. To check the status of the fax settings, you can print a Fax Settings List by selecting Fax >...
Faxing > > Receiving Faxes on the Printer Receiving Faxes by Making a Phone Call ❏ When you pick up the handset within the number of rings set in Rings to Answer: - If the ringing is for a fax: You can receive the fax using the same steps as for Manual. Select Fax on the printer's home screen, press the button to select receiving a fax, and then press the button.
Faxing > > Using Other Faxing Features Printing Fax Report Manually Receiving Faxes by Polling (Polling Receive) You can receive a fax stored on another fax machine by dialing the fax number. Use this feature to receive a document from a fax information service. However, if the fax information service has an audio guidance feature that you need to follow to receive a document, you cannot use this feature.
Faxing > > Menu Options for Faxing Fax Settings “Report Settings Menu” on page 86 & Menu Options for Faxing Recipient Select the menus on the control panel as described below: Fax > Recipient Contacts Select a recipient from the contacts list. You can also add or edit a contact. Recent Select a recipient from the sent fax history.
Faxing > > Menu Options for Faxing More ❏ Add Sender Information Add Sender Information Select the position where you want to include the header information (sender name and fax number) in the outgoing fax, or not to include the information. - Off: Sends a fax with no header information.
“Application for Configuring Fax Operations and Sending Faxes (FAX Utility)” on page 180 “Application for Sending Faxes (PC-FAX Driver)” on page 180 ❏ If the FAX Utility is not installed, install the FAX Utility using the EPSON Software Updater (application for updating software).
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Faxing > > Sending a Fax from a Computer Sending Documents Created Using an Application (Windows) 3. Select XXXXX (FAX) (where XXXXX is your printer name) in Printer, and then check the settings for fax sending. ❏ Specify 1 in Number of copies. Fax may not be transmitted correctly if you specify 2 or more. ❏...
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Faxing > > Sending a Fax from a Computer Sending Documents Created Using an Application (Windows) ❏ Specifying a recipient (name, fax number and so on) directly: Do the steps below. Click the Manual Dial tab. Enter the necessary information. Click Add.
Faxing > > Sending a Fax from a Computer Sending Documents Created Using an Application (Mac OS) Note: ❏ To stop transmitting, select the data, and click Cancel . You can also cancel using the printer's control panel. ❏ If an error occurs during transmission, the Communication error window appears. Check the error information and retransmit.
“Application for Configuring Fax Operations and Sending Faxes (FAX Utility)” on page 180 “Application for Sending Faxes (PC-FAX Driver)” on page 180 ❏ If the FAX Utility is not installed, install the FAX Utility using the EPSON Software Updater (application for updating software).
❏ To read the received faxes, you need to install a PDF viewer such as Adobe Reader in the computer. Related Information “Setting Receive Mode” on page 79 & “Application for Updating Software and Firmware (EPSON Software Updater)” on page 182 & “Installing the Latest Applications” on page 183 &...
Faxing > > Receiving Faxes on a Computer Checking for New Faxes (Windows) Checking for New Faxes (Windows) By setting up a computer to save faxes received by the printer, you can check the processing status of received faxes, and whether or not there are any new faxes using the fax icon on the Windows task bar. By setting up the computer to display a notification when new faxes are received, a notification screen pops up near the Windows system tray, and you can check the new faxes.
Faxing > > Receiving Faxes on a Computer Checking for New Faxes (Mac OS) 3. Check the date and the sender in the list, and then open the received file as a PDF. Note: ❏ Received faxes are automatically renamed using the following naming format. YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender’s number) ❏...
1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.
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❏ Do not store the ink cartridges in high or freezing temperatures. ❏ For best results, Epson recommends using up ink cartridges before the best before date printed on the package, or within six months of opening the package, whichever is earlier.
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Replacing Ink Cartridges and Other Consumables > Ink Cartridge Handling Precautions ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Install all ink cartridges; otherwise you cannot print. ❏ Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you may damage the printer.
“Ink Cartridge Handling Precautions” on page 158 & Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. Maintenance box code: C9344 Important: Once a maintenance box has been installed in a printer it cannot be used with other printers.
The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user-...
Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.
Replacing Ink Cartridges and Other Consumables > > … Temporarily Printing with Black Ink Temp 4. Now you can copy originals on plain paper in monochrome. Select the feature you want to use on the home screen. Note: Borderless copying is not available. Temporarily Printing with Black Ink - Windows Do one of the following.
Replacing Ink Cartridges and Other Consumables > > … Temporarily Printing with Black Ink Temp 2. Clear Borderless on the Main tab. 3. Select plain papers or Envelope as the Paper Type setting on the Main tab. 4. Select Grayscale. 5.
❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.
We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
Maintaining the Printer > > … Checking and Cleaning the Print Head Checking and Cleaning the Print Head - Ma 5. Examine the printed pattern. If there are broken lines or missing segments as shown in the "NG" pattern, the print head nozzles may be clogged.
Maintaining the Printer > Cleaning the Paper Path for Ink Smears 4. Click Nozzle Check. 5. Follow the on-screen instructions. Related Information “Loading Paper in the Rear Paper Feed” on page 55 & Aligning the Print Head If print results contain the following problems, align the print head to improve the printouts. ❏...
Maintaining the Printer > Cleaning the ADF 3. Select Paper Guide Cleaning. 4. Follow the on-screen instructions to clean the paper path. Note: Repeat this procedure until the paper is not smeared with ink. Related Information “Loading Paper in the Rear Paper Feed” on page 55 &...
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Maintaining the Printer > Cleaning the ADF Important: Using a dry cloth may damage the surface of the roller. Use the ADF after the roller has dried. 3. Close the ADF cover, and then open the document cover. 4. Clean the part that is shown in the illustration. Important: ❏...
Maintaining the Printer > Cleaning the Scanner Glass 5. If the problem cannot be cleared, turn off the printer by pressing the button, open the ADF cover, and then raise the ADF input tray. 6. Clean the part that is shown in the illustration. Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass.
Maintaining the Printer > Cleaning the Translucent Film 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
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Maintaining the Printer > Cleaning the Translucent Film 2. Open the scanner unit. 3. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step. A: Translucent film B: Rail Important:...
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Maintaining the Printer > Cleaning the Translucent Film 4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part. Important: Wipe off the smear gently. If you press the cotton swab too hard to the film, the springs of the film may be dislocated and the printer may be damaged.
If the administrator password has not been set when accessing Web Config, the password must be set on the administrator password setting page. Do not forget the user name and the password. If you forget them, you will need to contact Epson service support. Running Web Config on a Web Browser 1.
Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application. See the application's help for details.
❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.
Control Panel (Epson Event Manager) Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format.
Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Software > FAX Utility. Starting on Mac OS Select System Preferences from the menu >...
Computer (Epson Photo+) Epson Photo+ is an application that allows you to easily print images with a variety of layouts. You can use a variety of templates and perform image correction and adjust the position while viewing a preview of your document.
Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...
Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Config SE > EpsonNet Config. Starting on Mac OS Go > Applications > Epson Software > EpsonNet > EpsonNet Config SE > EpsonNet Config. Installing the Latest Applications Note: When reinstalling an application, you need to uninstall it first.
Do not turn off the computer or the printer until the update is complete; otherwise, the printer may malfunction. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website. http://www.epson.com Uninstalling Applications Log in to your computer as an administrator.
If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.
6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
The printer's borderless printing ink pad is Contact Epson or an authorised Epson service provider to replace the nearing the end of its service life. It is not a user- borderless printing ink pad*. It is not a user-serviceable part. The replaceable part.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. You can check the printer status, ink levels, and error status. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...
You may be able to clear the problem by updating the software to the latest version. To check the software status, use the software update tool. Related Information “Application for Updating Software and Firmware (EPSON Software Updater)” on page 182 & “Installing the Latest Applications” on page 183 &...
Solving Problems > > Removing Jammed Paper Removing Jammed Paper from Rear Cover Removing Jammed Paper from Rear Cover 1. Remove the rear cover. 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer.
Solving Problems > > Removing Jammed Paper Removing Jammed Paper from Inside the Printer Removing Jammed Paper from Inside the Printer Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.
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Solving Problems > > Removing Jammed Paper Removing Jammed Paper from Inside the Printer Important: Do not touch the white flat cable or translucent film inside the printer. Doing so may cause a malfunction. 3. Close the scanner unit. For safety, the scanner unit is closed in two steps. Note: The scanner unit cannot be opened from the position shown below.
Solving Problems > > Removing Jammed Paper Removing Jammed Paper from the ADF Removing Jammed Paper from the ADF 1. Open the ADF cover. 2. Remove the jammed paper. 3. Raise the ADF input tray. Important: Make sure that you open the ADF cover before raising the ADF input tray. Otherwise, the ADF may be damaged.
Solving Problems > Paper Does Not Feed Correctly 4. Remove the jammed paper. 5. Lower the ADF input tray. 6. Close the ADF cover until it clicks. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏...
Solving Problems > > Paper Does Not Feed Correctly Original Does Not Feed in the ADF Related Information “Environmental Specifications” on page 230 & “Paper Handling Precautions” on page 54 & “Available Paper and Capacities” on page 52 & “List of Paper Type” on page 58 &...
Solving Problems > > Power and Control Panel Problems Power Turns Off Automatically ❏ Load originals in the correct direction, and slide the ADF edge guides against the edges of the originals. ❏ Clean the inside of the ADF. ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏...
Solving Problems > > Cannot Print from a Computer Checking the Connection (Network) LCD Screen Gets Dark The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state. Cannot Print from a Computer Checking the Connection (USB) ❏...
Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
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> Cannot Print from a Computer Checking the Software and Data Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS Select System Preferences from the menu >...
Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
Solving Problems > > … When You Cannot Make Network Settings Cannot Connect from Devices Even Though Net When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order;...
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Solving Problems > > … When You Cannot Make Network Settings Cannot Connect from Devices Even Though Net ❏ You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices are connected to different SSIDs on the same wireless router. Connect the computer or smart device to the same SSID as the printer.
Solving Problems > > When You Cannot Make Network Settings Checking the SSID for the Computer Related Information “Checking the SSID Connected to the Printer” on page 203 & “Checking the SSID for the Computer” on page 203 & Checking the SSID Connected to the Printer Select Settings >...
Solving Problems > Cannot Print from an iPhone, iPad, or iPod touch Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Wireless LAN (Wi-Fi) Connections Become Unstable When Using USB 3.0 Devices on a Mac When you connect a device to the USB 3.0 port on a Mac, radio frequency interference may occur.
Solving Problems > > Printout Problems Colored Banding Appears at Intervals of Approximately 2.5 cm Printout Problems Printout is Scuffed or Color is Missing If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged.
Solving Problems > > Printout Problems Print Quality is Poor Related Information “List of Paper Type” on page 58 & “Aligning the Print Head” on page 169 & Blurry Prints, Vertical Banding, or Misalignment Align the print head using the Vertical Alignment feature. Related Information “Aligning the Print Head”...
❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.
& Images or Photos are Printed in Unexpected Colors When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Auto Correct to any other option.
Solving Problems > > Printout Problems Printed Characters Are Incorrect or Garbled “Printing Basics” on page 106 & Edges of the Image are Cropped During Borderless Printing During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller enlargement setting.
Solving Problems > > Printout Problems Moiré (Cross-Hatch) Patterns Appear in the Copied Image ❏ If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the printer driver you are using is for this printer. Check the printer name on the top of the printer driver window. The Printed Image Is Inverted Clear any mirror image settings in the printer driver or the application.
Solving Problems > > Printout Problems The Printout Problem Could Not be Cleared An Image of the Reverse Side of the Original Appears in the Copied Image ❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it. ❏...
Solving Problems > > Other Printing Problems Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8 Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏...
In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.
“Placing Originals on the Scanner Glass” on page 61 & The Image Quality Is Rough ❏ Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents in Document Mode, and the settings for photos in Photo Mode.
❏ Select Document Mode as the Mode in Epson Scan 2. Scan using the settings for documents in Document Mode. ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.
“Scanning Using Epson Scan 2” on page 130 & Text is Not Recognized Correctly when Saving as a Searchable PDF ❏ On the Image Format Options window in Epson Scan 2, check that Text Language is set correctly on the Text tab.
❏ Originals with creases or wrinkles ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, black becomes stronger.
Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format.
❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.
Solving Problems > > Problems when Sending and Receiving Faxes Cannot Send Faxes to a Specific Recipient ❏ In Mac OS, check the following. ❏ Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then make sure the printer (fax) is displayed.
Solving Problems > > Problems when Sending and Receiving Faxes Memory Full Error Occurs Cannot Send Faxes at a Specified Time Set the date and the time correctly on the control panel. Related Information “Sending Faxes in Monochrome at Specified Time of the Day (Send Fax Later)” on page 142 &...
Solving Problems > > Problems when Sending and Receiving Faxes Received Faxes Are Not Printed Sent Fax Quality Is Poor ❏ Clean the scanner glass. ❏ Clean the ADF. ❏ Change the Density setting on the control panel. ❏ If you are not sure about the capabilities of the recipient fax machine, enable the Direct Send feature or select Fine as the Resolution setting.
Solving Problems > > … Other Faxing Problems Sender's Fax Number Not Displayed on Received Faxes or the Num Related Information “Checking the Printer Status” on page 187 & “Removing Jammed Paper” on page 189 & Pages are Blank or only a Small Amount of Text is Printed on the Second Page in Received Faxes You can print on one page by using the Delete Print Data After Split feature in Split Page Settings.
Solving Problems > > Other Problems Application Is Blocked by a Firewall (for Windows Only) Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer. Install a ground wire to the computer that is connected to the printer.
Appendix > > Technical Specifications Printer Specifications Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.
Appendix > > Technical Specifications Interface Specifications Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.71 in.) 41.0 mm (1.61 in.) Scanner Specifications Scanner Type Flatbed...
IPP Printing (Windows, Mac IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later...
Sleep mode: Approx. 0.7 W Power off: Approx. 0.2 W Power off: Approx. 0.3 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption...
Appendix > > Technical Specifications System Requirements Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
Appendix > Transporting and Storing the Printer Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material. Transporting and Storing the Printer When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.
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Appendix > Transporting and Storing the Printer 6. Open the scanner unit with the document cover closed. Secure the ink cartridge holder to the case with tape. 7. Close the scanner unit. For safety, the scanner unit is closed in two steps. Note: The scanner unit cannot be opened from the position shown below.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
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Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
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Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
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Appendix > > Where to Get Help Contacting Epson Support ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information, support, and services are: Epson Service Center 65 Truong Dinh Street, District 1, Ho Chi Minh City, Vietnam.
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Appendix > > Where to Get Help Contacting Epson Support Province Company Name Address Phone E-mail SEMARANG Epson Sales and Komplek Ruko Metro Plaza Block 024 8313807 / 024 8417935 Service Semarang C20 Jl. MT Haryono No. 970 esssmg@epson-indonesia.co.id Semarang -JAWA TENGAH esssmg.support@epson-indonesia.co.id...
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Appendix > > Where to Get Help Contacting Epson Support Province Company Name Address Phone E-mail MANADO EPSON SALES AND Jl. Piere Tendean Blok D No 4 0431- 8805896 SERVICE Manado Kawasan Mega Mas Boulevard - MND-ADMIN@EPSON-INDONESIA.CO.ID Manado 95111 MND-TECHNICAL@EPSON- INDONESIA.CO.ID...
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To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...
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Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...
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Appendix > > Where to Get Help Contacting Epson Support ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Epson Philippines Corporation Trunk Line: +632-706-2609 Fax: +632-706-2663...