Epson WorkForce WF-2860DWF User Manual
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Epson WorkForce WF-2860DWF User Manual

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User's Guide
NPD5890-05 EN

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Summary of Contents for Epson WorkForce WF-2860DWF

  • Page 1 User's Guide NPD5890-05 EN...

  • Page 2: Table Of Contents

    User's Guide Contents Contents Making Advanced Network Settings..29 About This Manual Checking the Network Connection Status..30 Introduction to the Manuals....7 Network Icon.
  • Page 3 Printer......136 Using Epson iPrint..... . . 90 Canceling Received Faxes on the Computer.
  • Page 4 Maintenance Box - Control Panel..148 Application for Scanning Documents and Images (Epson Scan 2)..... 170 Checking the Status of the Remaining Ink and the Maintenance Box - Windows.
  • Page 5 User's Guide Contents Power Does Not Turn On....185 Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8....201 Power Does Not Turn Off.
  • Page 6 Where to Get Help......224 Technical Support Web Site....224 Contacting Epson Support....224...

  • Page 7: About This Manual

    About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
  • Page 8 User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.

  • Page 9: Marks And Symbols

    Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation.
  • Page 10 User's Guide About This Manual ❏ Microsoft ® ® Windows Server 2008 R2 operating system ❏ Microsoft ® ® Windows Server 2008 operating system ❏ Microsoft ® ® Windows Server 2003 R2 operating system ❏ Microsoft ® ® Windows Server 2003 operating system Mac OS In this manual, "Mac OS"...

  • Page 11: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 12: Printer Advisories And Warnings

    User's Guide Important Instructions ❏ Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear their labels. Doing so may cause ink leakage. ❏ Keep ink cartridges and maintenance box out of the reach of children. Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property.

  • Page 13: Advisories And Warnings For Using The Printer With A Wireless Connection

    User's Guide Important Instructions ❏ Be careful not to trap your fingers when closing the scanner unit. ❏ Do not press too hard on the scanner glass when placing the originals. ❏ Always turn the printer off using the button. Do not unplug the printer or turn off the power at the outlet until the light stops flashing.

  • Page 14: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions ADF (Automatic Document Open when removing jammed originals in the ADF. Feeder) cover ADF input tray Feeds originals automatically. ADF edge guide Feeds originals straight into the printer. Slide to the edge of the originals. ADF document support Supports originals.
  • Page 15 User's Guide Printer Basics Output tray Holds the ejected paper. Paper cassette Loads paper. Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. Legal paper guide Slide out to load legal size paper. Document cover Blocks external light while scanning.

  • Page 16: Control Panel

    User's Guide Printer Basics Maintenance box cover Remove when replacing the maintenance box. The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing. Rear cover Remove when removing jammed paper. AC inlet Connects the power cord.

  • Page 17: Basic Screen Configuration

    User's Guide Printer Basics Displays the solutions when you are in trouble. Pass a smart device over this mark to print or scan from the smart device directly. Basic Screen Configuration Indicates items that have been setup for the printer as icons. Tap the icon to check the current settings or access each setting menu.

  • Page 18: Touch Screen Operations

    User's Guide Printer Basics Indicates the network connection status. Select the icon to check and change the current settings. This is the shortcut for the following menu. Settings > General Settings > Network Settings > Wi-Fi Setup The printer is not connected to a wired (Ethernet) network or unset it. The printer is connected to a wired (Ethernet) network.

  • Page 19: Basic Operations

    User's Guide Printer Basics Press or select the items or the icons. Flick Scroll the screen swiftly. Slide Hold and move the items around. Basic Operations Tap anywhere on the setting item to switch it on and off. Tap the input field to enter the value, name and so on.

  • Page 20: Entering Characters

    User's Guide Printer Basics Entering Characters You can enter characters and symbols by using on-screen keyboard when you register a contact, make network settings, and so on. Note: Available icons vary depending on the setting item. Indicates the character count. Moves the cursor to the input position.
  • Page 21 User's Guide Printer Basics ❏ Tap How To at the bottom of the operation screen: Displays the context-sensitive animation. Indicates the total number of steps and the current step number. In the example above, it shows step 3 from 4 steps. Returns to the previous step.

  • Page 22: Network Settings

    User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Ethernet Connection Connect the printer to a hub with an Ethernet cable. Related Information “Making Advanced Network Settings” on page 29 & Wi-Fi Connection Connect the printer and the computer or smart device to the access point.

  • Page 23: Wi-Fi Direct (Simple Ap) Connection

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)

  • Page 24: Connecting To A Smart Device

    You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.

  • Page 25: Making Wi-Fi Settings Manually

    User's Guide Network Settings After connecting the printer to the network, connect to the printer from the device that you want to use (computer, smart device, tablet, and so on.) Make advanced network settings to use a static IP address. Related Information “Making Wi-Fi Settings Manually”...

  • Page 26: Making Wi-Fi Settings By Push Button Setup (Wps)

    User's Guide Network Settings 6. Tap Enter Password, and then enter the password. Note: ❏ The password is case-sensitive. ❏ If you do not know the password, check if it is written on the label of the access point. If you are using the access point with its default settings, use the password written on the label.

  • Page 27: Making Wi-Fi Settings By Pin Code Setup (Wps)

    User's Guide Network Settings 5. Hold down the [WPS] button on the access point until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the access point, see the documentation provided with your access point for details.

  • Page 28: Making Wi-Fi Direct (Simple Ap) Connection Settings

    User's Guide Network Settings 5. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into the access point within two minutes. Note: See the documentation provided with your access point for details on entering a PIN code. 6.

  • Page 29: Making Advanced Network Settings

    You can check the connection method on the Web site. To access the Web site, scan the QR code displayed on the printer's control panel using the smart device or enter the URL (http://epson.sn) on the computer, and then go to Setup.

  • Page 30: Checking The Network Connection Status

    User's Guide Network Settings ❏ TCP/IP ❏ Auto Select when you are using an access point at home or you are allowing the IP address to be acquired automatically by DHCP. ❏ Manual Select when you do not want the printer's IP address to be changed. Enter the addresses for IP Address, Subnet Mask, and Default Gateway, and make DNS Server settings according to your network environment.

  • Page 31: Network Icon

    User's Guide Network Settings Network Icon You can check the network connection status and strength of the radio wave using the network icon on the printer's home screen. Related Information “Icons displayed in the LCD Screen” on page 17 & Checking Detailed Network Information from the Control Panel When your printer is connected to the network, you can also view other network-related information by selecting the network menus you want to check.
  • Page 32 User's Guide Network Settings 2. Select Settings on the home screen. 3. Select General Settings > Network Settings > Connection Check. The connection check starts. 4. Select Print Check Report. 5. Print the network connection report. If an error has occurred, check the network connection report, and then follow the printed solutions. 6.
  • Page 33 User's Guide Network Settings Related Information “E-1” on page 33 & “E-2, E-3, E-7” on page 33 & “E-5” on page 34 & “E-6” on page 35 & “E-8” on page 35 & “E-9” on page 35 & “E-10” on page 36 &...
  • Page 34 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 35 User's Guide Network Settings Message: MAC address of your printer may be filtered. Check whether your router/access point has restrictions such as MAC address filtering. See the documentation of the router/access point or contact your network administrator for assistance. Solutions: ❏...
  • Page 36 If still does not connect your printer and network devices after confirming the above, turn off the access point. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Connecting to a Computer”...
  • Page 37 ❏ Turn off the access point. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 38: Printing A Network Status Sheet

    ❏ Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 39: Replacing Or Adding New Access Points

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)

  • Page 40: Changing The Network Connection To Ethernet From The Control Panel

    User's Guide Network Settings Select Change or re-set the connection method on the Select Software Installation screen, and then click Next. Changing the Network Connection to Ethernet from the Control Panel Follow the steps below to change the network connection to Ethernet from Wi-Fi using the control panel. 1.

  • Page 41: Disconnecting Wi-Fi Direct (Simple Ap) Connection From The Control Panel

    User's Guide Network Settings 2. Select Wi-Fi (Recommended). The network status is displayed. 3. Tap Change Settings. 4. Select Others > Disable Wi-Fi. 5. Check the message, and then start setup. 6. When a completion message is displayed, close the screen. The screen automatically closes after a specific length of time.
  • Page 42 User's Guide Network Settings 3. Check the message, and then select Yes. 4. When a completion message is displayed, close the screen. The screen automatically closes after a specific length of time.

  • Page 43: Preparing The Printer

    Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.
  • Page 44 User's Guide Preparing the Printer Commercially Available Paper Media Name Size Loading Capacity (Sheets 2-Sided Borderless or Envelopes) Printing Printing ✓ Plain paper Letter, A4 Auto, Manual Copy paper B5, 16K (195×270 mm ) Auto, Manual Letterhead A5, A6, B6 Manual Legal, 8.5×13 in.

  • Page 45: Loading Paper In The Paper Cassette

    User's Guide Preparing the Printer ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout. ❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it. Using these types of paper causes paper jams and smears on the printout.
  • Page 46 User's Guide Preparing the Printer 3. Slide the edge guides to their maximum position. 4. With the printable side facing down, load paper until it touches the back of the paper cassette. Important: Do not load more than the maximum number of sheets specified for the paper. ❏...
  • Page 47 User's Guide Preparing the Printer ❏ Legal Pull out the legal paper guide and load paper using the line. 5. Slide the edge guides to the edges of the paper. 6. Insert the paper cassette gently. 7. On the control panel, set the size and type of the paper you loaded in the paper cassette. If your paper size is not displayed, select User-Defined.

  • Page 48: Loading Envelopes And Precautions

    User's Guide Preparing the Printer Related Information “Paper Handling Precautions” on page 44 & “Available Paper and Capacities” on page 43 & “List of Paper Type” on page 48 & “Loading Envelopes and Precautions” on page 48 & Loading Envelopes and Precautions Load envelopes with the flap facing up, and then slide the edge guides to the edges of the envelopes.

  • Page 49: Placing Originals

    User's Guide Preparing the Printer Media Name Media Type Control Panel Printer Driver Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem. Glossy...

  • Page 50: Placing Originals On The Adf

    User's Guide Preparing the Printer ❏ Originals that are bound ❏ OHPs, thermal transfer paper, or carbon backs Placing Originals on the ADF 1. Align the edges of the originals. 2. Open the ADF document support and extend the ADF output tray extension. 3.

  • Page 51: Placing Originals On The Scanner Glass

    User's Guide Preparing the Printer Important: ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Do not add originals while scanning. Related Information “Available Originals for the ADF” on page 49 & Placing Originals on the ADF for 2-up Copying Place the originals in the direction shown in the illustration, and then select the orientation setting.
  • Page 52 User's Guide Preparing the Printer Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: ❏...

  • Page 53: Managing Contacts

    User's Guide Preparing the Printer Placing an ID Card for Copying Place an ID card 5 mm away from the corner mark of the scanner glass. Managing Contacts Registering a contacts list allows you to easily enter destinations. You can register up to 100 entries, and you can use the contacts list when you enter a fax number.

  • Page 54: Register Contacts On A Computer

    User's Guide Preparing the Printer 1. Select Fax on the home screen. 2. Select Contacts. 3. Do one of the following. ❏ To register a new grouped contacts, select Add Entry and then select Add Group. ❏ To edit a grouped contacts, select on the target grouped contacts, and then select Edit.

  • Page 55: Menu Options For Settings

    User's Guide Preparing the Printer Destination Setting Items Items Settings and Explanation Name Enter a name displayed in the contacts in 30 characters or less in Unicode (UTF-8). If you do not specify this, leave it blank. Index Word Enter words to search in 30 characters or less in Unicode (UTF-8). If you do not specify this, leave it blank.

  • Page 56: Menu Options For General Settings

    User's Guide Preparing the Printer Menu Options for General Settings Select the menus on the control panel as described below. Settings > General Settings Basic Settings Select the menus on the control panel as described below. Settings > General Settings > Basic Settings LCD Brightness: Adjust the brightness of the LCD screen.
  • Page 57 User's Guide Preparing the Printer Country/Region: Select the country or region in which you are using your printer. If you change the country or region, your fax settings return to their defaults and you must select them again. Language: Select the language used on the LCD screen. Operation Time Out: Select On to return to the initial screen when no operations have been performed for the specified time.
  • Page 58 User's Guide Preparing the Printer Top Offset: Adjust the top margin of the paper. Left Offset: Adjust the left margin of the paper. Top Offset in Back: Adjust the top margin for the back of the page when performing 2-sided printing. Left Offset in Back: Adjust the left margin for the back of the page when performing 2-sided printing.
  • Page 59 User's Guide Preparing the Printer Wi-Fi Setup: Set up or change wireless network settings. Choose the connection method from the following and then follow the instructions on the LCD panel. ❏ Wi-Fi (Recommended) ❏ Wi-Fi Direct Wired LAN Setup: Set up or change a network connection that uses a LAN cable and router. When this is being used, Wi- Fi connections are disabled.

  • Page 60: Menu Options For Supply Status

    Preparing the Printer Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings.

  • Page 61: Menu Options For Print Status Sheet

    User's Guide Preparing the Printer Print Head Cleaning: Select this feature to clean clogged nozzles in the print head. Print Head Alignment: Use this feature to adjust the print head to improve print quality. ❏ Basic Alignment Select this feature to adjust the tilt of the print head. ❏...

  • Page 62: Menu Options For Print Counter

    User's Guide Preparing the Printer Menu Options for Print Counter Select the menus on the control panel as described below. Settings > Print Counter Displays the total number of prints, B&W prints, and color prints from the time you purchased the printer. Menu Options for User Settings Select the menus on the control panel as described below.

  • Page 63: Saving Power

    User's Guide Preparing the Printer Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied. Any increase will affect the product's energy efficiency. Please consider the environment before making any change.

  • Page 64: Printing

    User's Guide Printing Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications. Accessing the printer driver from the control panel ❏...
  • Page 65 User's Guide Printing 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏...

  • Page 66: Printing On 2-Sides

    “Available Paper and Capacities” on page 43 & Print Settings Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. However, it may not be available when the printer is accessed over a network or is used as a shared printer. Note: To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 67: Printing Several Pages On One Sheet

    User's Guide Printing 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information “Printing Basics” on page 64 & “Main Tab” on page 80 &...

  • Page 68: Printing And Stacking In Page Order (Reverse Order Printing)

    User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order. Related Information “Printing Basics”...

  • Page 69: Printing One Image On Multiple Sheets For Enlargement (Creating A Poster)

    User's Guide Printing Note: This feature is not available for borderless printing. Related Information “Printing Basics” on page 64 & “More Options Tab” on page 81 & Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.
  • Page 70 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
  • Page 71 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 72 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 73 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 74 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 75: Printing With A Header And Footer

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.

  • Page 76: Printing A Watermark

    User's Guide Printing Related Information “Printing Basics” on page 64 & “More Options Tab” on page 81 & Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.

  • Page 77: Printing Multiple Files Together

    User's Guide Printing Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as multi-page layout, and 2-sided printing. Print Settings On the printer driver's Main tab, select Job Arranger Lite.

  • Page 78: Adjusting The Print Color

    User's Guide Printing ❏ Text Size: 96 pts or smaller Print Settings On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select an option from the Color Universal Print setting. Click Enhancement Options to make further settings. Note: ❏...

  • Page 79: Printing To Emphasize Thin Lines

    User's Guide Printing Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select Emphasize Thin Lines. Related Information “Printing Basics”...

  • Page 80: Canceling Printing

    User's Guide Printing Related Information “Printing Basics” on page 64 & “Maintenance Tab” on page 82 & Canceling Printing You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it has been completely sent to the printer.
  • Page 81 User's Guide Printing 2-Sided Printing Allows you to perform 2-sided printing. Settings You can specify the binding edge and the binding margins. When printing multi-page documents, you can select to print starting from either the front or the back side of the page. Print Density Select the document type to adjust the print density.

  • Page 82: Printing From The Printer Driver On Mac Os

    Job Arranger Lite Opens the Job Arranger Lite window. You can save and edit data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables. Monitoring Allows you to make settings for items on the EPSON Status Monitor 3 window.
  • Page 83 Printing 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 84: Printing On 2-Sides

    User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. Note: ❏ This feature is not available for borderless printing. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏...

  • Page 85: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.

  • Page 86: Printing A Reduced Or Enlarged Document

    User's Guide Printing “Menu Options for Paper Handling” on page 88 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.

  • Page 87: Adjusting The Print Color

    These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
  • Page 88 ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.

  • Page 89: Making Operation Settings For The Mac Os Printer Driver

    User's Guide Printing Borderless This checkbox is selected when you select a borderless paper size. Expansion In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper. Select the amount of enlargement.

  • Page 90: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.

  • Page 91: Printing By Touching Smart Devices To The Nfc Tag

    Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Printing by Touching Smart Devices to the NFC Tag You can connect the printer and your smart device automatically and print by touching the NFC antenna of a smart device running Android 4.0 or later and that supports NFC (Near Field Communication) to the printer's...

  • Page 92: Using Epson Print Enabler

    ❏ Make sure that the Wi-Fi Direct (Simple AP) connection setting is enabled. ❏ Enable the NFC function on your smart device. ❏ Make sure that Epson iPrint is installed on your smart device. If not, touch the NFC antenna of the smart device to the printer's NFC tag and install it.

  • Page 93: Using Airprint

    4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler. 6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.

  • Page 94: Copying

    User's Guide Copying Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. If you want to copy multiple originals, place all of the originals on the ADF. 2. Select Copy on the home screen. 3.

  • Page 95: Copying Multiple Originals Onto One Sheet

    User's Guide Copying Copying Multiple Originals onto One Sheet You can copy two originals onto a single sheet of paper. 1. Select Copy on the home screen. 2. Select Advanced Settings tab > Multi-Page, and select 2-up. You can also specify the layout order and orientation of the original. 3.
  • Page 96 User's Guide Copying Paper Setting: Select paper size and paper type. Reduce/Enlarge: Configures the magnification ratio of the enlargement or reduction. If you want to reduce or enlarge the original by a specific percentage, select the value, and then enter a percentage within a range of 25 to 400%.
  • Page 97 User's Guide Copying Remove Shadow: Removes shadows that appear around copies when copying thick paper or that appear in the center of copies when copying a booklet. Remove Punch Holes: Removes the binding holes when copying. ID Card Copy: Scans both sides of an ID card and copies onto one side of A4 size paper. Borderless Copy: Copies without margins around the edges.

  • Page 98: Scanning

    You can send scanned images from the printer's control panel to the following destinations. Computer You can save the scanned image to a computer connected to the printer. Before scanning, install Epson Scan 2 and Epson Event Manager on your computer.
  • Page 99 User's Guide Scanning ❏ Follow custom setting: Saves the scanned image using the settings on the Epson Event Manager. You can change the scan settings such as the scanning size, folder to save to, or save format. 6. Tap Related Information “Placing Originals”...
  • Page 100 User's Guide Scanning 3. Click Make Job Settings.
  • Page 101 User's Guide Scanning 4. Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image. ❏...

  • Page 102: Scanning To The Cloud

    6. Make sure that the Custom Action is selected on the Custom Action list. 7. Click Close to close Epson Event Manager. Scanning to the Cloud You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu...
  • Page 103 User's Guide Scanning Related Information “Placing Originals” on page 49 & Basic Menu Options for Scanning to the Cloud Note: The items may not be available depending on other settings you made. B&W/Color: Select whether to scan in color or in monochrome. JPEG/PDF: Select the format in which to save the scanned image.

  • Page 104: Scanning To A Computer (Wsd)

    User's Guide Scanning ❏ Original Orientation: Select the orientation of the original. Clear All Settings Resets the scan settings to their defaults. Scanning to a Computer (WSD) Note: ❏ This feature is only available for computers running Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista. ❏...
  • Page 105 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.

  • Page 106: Scanning From A Computer

    Select the printer name when using with WSD. Scanning from a Computer Scanning Using Epson Scan 2 You can scan by using the scanner driver "Epson Scan 2". See the Epson Scan 2 help for an explanation of each setting item. Related Information “Placing Originals”...
  • Page 107 User's Guide Scanning 4. Make the following settings on the Main Settings tab. ❏ Document Source: Select the source where the original is placed. ❏ Document Size: Select the size of the original you placed. ❏ (Original orientation) buttons: Select the set orientation of the original you placed. Depending on the size of the original, this item may be set automatically and cannot be changed.
  • Page 108 User's Guide Scanning ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Remove Background: Remove the background of the originals. ❏ Text Enhancement: You can make blurred letters in the original clear and sharp. ❏...
  • Page 109 You can select another folder or create a new folder by selecting Select from the list. 7. Click Scan. Scanning Photos or Pictures (Photo Mode) Using Photo Mode in Epson Scan 2, you can scan originals with wide variety of image adjustment features that are suitable for photos or pictures. 1. Place the originals.
  • Page 110 User's Guide Scanning 2. Start Epson Scan 2. 3. Select Photo Mode from the Mode list. 4. Make the following settings on the Main Settings tab. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution.
  • Page 111 User's Guide Scanning 5. Click Preview. The preview window opens, and the previewed images are displayed as thumbnails. Note: To preview the entire scanned area, clear the Thumbnail check box at the top of the preview widow. 6. Confirm the preview, and make image adjustment settings on the Advanced Settings tab if necessary.
  • Page 112 User's Guide Scanning You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following. ❏ Brightness: You can adjust the brightness for the scanned image. ❏ Contrast: You can adjust the contrast for the scanned image. ❏...

  • Page 113: Scanning From Smart Devices

    Make sure that you prepare the followings to use this feature. ❏ Enable the NFC function on your smart device. ❏ Epson iPrint is installed on your smart device. If not, touch the NFC tag antenna of the smart device to the printer's NFC Tag to install it.

  • Page 114: Scanning Using Epson Iprint

    Scanning starts. Scanning Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. Home screen displayed when the application is started.
  • Page 115 User's Guide Scanning Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. Displays the scanning screen. Displays the screen where you can make scan settings such as resolution. Displays scanned images.

  • Page 116: Faxing

    User's Guide Faxing Faxing Setting Up a Fax Connecting to a Phone Line Compatible Telephone Lines You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems. You may not be able to use the printer with the following phone lines or systems. ❏...
  • Page 117 User's Guide Faxing Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Related Information “Making Settings for a PBX Phone System” on page 121 &...
  • Page 118 User's Guide Faxing 1. Remove the cap from the EXT. port on the back of the printer. 2. Connect the phone device and the EXT. port with a phone cable. Note: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly.

  • Page 119: Making Basic Fax Settings

    User's Guide Faxing 4. Pick up the handset. The connection is established when (Send) is enabled as the following screen. Related Information “Settings for the Answering Machine” on page 128 & Making Basic Fax Settings First make basic fax settings such as Receive Mode using the Fax Setting Wizard, and then configure the other settings as necessary.
  • Page 120 User's Guide Faxing 7. On the Distinctive Ring Detection (DRD) Setting screen, make the following settings. ❏ If you have subscribed to a distinctive ring service from your telephone company: Select Settings , and then select the ring pattern to be used for incoming faxes. - If you select All, go to step 8.
  • Page 121 User's Guide Faxing Related Information “Menu Options for Fax Settings” on page 142 & Making Settings for a PBX Phone System Make the following settings when using the printer in offices that use extensions and require external access codes, such as 0 and 9, to get an outside line. 1.

  • Page 122: Sending Faxes Using The Printer

    User's Guide Faxing 2. Select General Settings > Fax Settings > Receive Settings. 3. Select Print Settings, and then select 2-Sided. 4. Tap the 2-Sided field to set this to On. 5. In Binding Margin, select Short Side or Long Side. 6.
  • Page 123 User's Guide Faxing Sending Fax Using the Control Panel You can send faxes by entering fax numbers for recipients by using the control panel. The printer automatically dials the recipients and sends the fax. 1. Place the originals. Note: You can send up to 100 pages in one transmission; however depending on the remaining amount of memory, you may not be able to send faxes even with less than 100 pages.
  • Page 124 User's Guide Faxing Note: ❏ You cannot send the fax in color after previewing. ❏ When Direct Send is enabled, you cannot preview. ❏ When the preview screen is left untouched for 20 seconds, the fax is sent automatically. ❏ The image quality of a sent fax may be different from what you previewed depending on the capability of the recipient machine.

  • Page 125: Various Ways Of Sending Faxes

    User's Guide Faxing Various Ways of Sending Faxes Sending Many Pages of a Monochrome Document (Direct Send) When sending a fax in monochrome, the scanned document is temporarily stored in the printer's memory. Therefore, sending a lot of pages may cause the printer to run out of memory and stop sending the fax. You can avoid this by enabling the Direct Send feature, however, it takes longer to send the fax because the printer performs scanning and sending simultaneously.
  • Page 126 User's Guide Faxing Registering Multiple Headers for Sending Faxes You can register up to 21 fax headers as sender information. 1. Select Settings on the home screen. 2. Select General Settings > Fax Settings > Basic Settings. 3. Select Header, tap the Your Phone Number field, enter your phone number, and then tap OK. 4.

  • Page 127: Receiving Faxes On The Printer

    User's Guide Faxing Note: If you leave the printer untouched for 20 seconds after prompted to set the next originals, the printer stops storing and starts sending the document. Receiving Faxes on the Printer Setting Receive Mode You can make a Receive Mode using Fax Setting Wizard. When making fax setting at the first time, we recommend you to use the Fax Setting Wizard.

  • Page 128: Various Ways Of Receiving Faxes

    User's Guide Faxing Settings for the Answering Machine You need settings to use an answering machine. ❏ Set the Receive Mode of the printer to Auto. ❏ Set the Rings to Answer setting of the printer to a higher number than the number of rings for the answering machine.
  • Page 129 User's Guide Faxing Setting Up Remote Receive 1. Select Settings on the home screen. 2. Select General Settings > Fax Settings > Basic Settings > Remote Receive. 3. Tap Remote Receive field to set this to On. 4. Select Start Code, enter a two digit code (you can enter 0 to 9, *, and #), and then tap OK. 5.

  • Page 130: Saving Of Received Faxes

    User's Guide Faxing Making Settings for Blocking Junk Faxes You can block junk faxes. 1. Select Settings on the home screen. 2. Select General Settings > Fax Settings > Basic Settings > Rejection Fax. 3. Select Rejection Fax and then enable the following options. ❏...
  • Page 131 User's Guide Faxing “Checking the Received Faxes on the LCD Screen” on page 131 & Setting to Save Received Faxes in the Inbox 1. Select Settings on the home screen. 2. Select General Settings > Fax Settings > Receive Settings > Fax Output Settings. 3.

  • Page 132: Sending A Fax From A Computer

    You can send faxes from the computer by using the FAX Utility and PC-FAX driver. Note: To install the FAX Utility, use the EPSON Software Updater. See Related Information below for details. For Windows users, you can install using the software disc supplied with the printer.
  • Page 133 User's Guide Faxing 4. Click Printer Properties or Properties if you want to specify Paper Size, Orientation, Color, Image Quality, or Character Density. For details, see the PC-FAX driver help. 5. Click Print. Note: When Using FAX Utility for the first time, a window for registering your information is displayed. Enter the necessary information, and then click OK.

  • Page 134: Sending Documents Created Using An Application (Mac Os)

    User's Guide Faxing 7. Specify the content of the cover sheet. To attach a cover sheet, select one of the samples from Cover Sheet. Enter the Subject and Message. Note that there is no function to create an original cover sheet or to add an original cover sheet to the list. If you do not want to attach a cover sheet, select No cover sheet from Cover Sheet.
  • Page 135 User's Guide Faxing ❏ You can send up to 100 pages in one fax transmission. Note: The page size of documents you can send is the same as the paper size you can fax from the printer. 5. Select Fax Settings from the popup menu, and then make settings for each item. See the PC-FAX driver's help for explanations on each setting item.

  • Page 136: Receiving Faxes On A Computer

    Install the FAX Utility before using this feature. Note: You can use one of the following methods to install the FAX Utility. ❏ Using the EPSON Software Updater (application for updating software) ❏ Using the disc supplied with your printer. (Windows users Only ) Important: ❏...

  • Page 137: Canceling Received Faxes On The Computer

    User's Guide Faxing Canceling Received Faxes on the Computer To cancel saving faxes on the computer, change the settings on the printer. Note: You can also change the settings using the FAX Utility. However, if there are any faxes that have not been saved to the computer, you cannot change the settings.

  • Page 138: Checking For New Faxes (Mac Os)

    User's Guide Faxing Using the Notification Window (Windows) When you set to notify you the new faxes exist, a notification window is displayed near the task bar for each the fax. 1. Check the notification screen displayed on your computer screen. Note: The notification screen disappears if no operation is performed for a given length of time.

  • Page 139: Using Other Faxing Features

    User's Guide Faxing Using Other Faxing Features Printing Fax Report and List Printing Fax Report Manually 1. Select Fax on the home screen. 2. Tap (More). 3. Select Fax Report. 4. Select the report you want to print, and then follow the on-screen instructions. Note: You can change the report format.

  • Page 140: Menu Options For Faxing

    User's Guide Faxing 2. Select General Settings > Fax Settings > Security Settings. 3. Select the menu, and then make the settings. Related Information “Security Settings” on page 146 & Menu Options for Faxing Recipient Select the menus on the control panel as described below. Fax >...

  • Page 141: More

    User's Guide Faxing ❏ ADF Continuous Scan When sending a fax from the ADF, you cannot add originals in the ADF after starting scanning. If you place different sized originals in the ADF, all of the originals are sent at the largest size among them.

  • Page 142: Menu Options For Fax Settings

    User's Guide Faxing Transmission History: You can check the history of sent or received fax jobs. Fax Report: ❏ Last Transmission Prints a report for the previous fax that was sent or received through polling. ❏ Fax Log Prints a transmissions report. You can set to print this report automatically using the following menu. Settings >...

  • Page 143: Fax Setting Wizard

    User's Guide Faxing Checks if the printer is connected to the phone line and ready for fax transmission, and prints the check result on A4 size plain paper. Fax Setting Wizard Select the menus on the control panel as described below. Settings >...

  • Page 144: Report Settings

    User's Guide Faxing Add Reception Information: Prints reception information in the received fax, even if the sender does not set the header information. The reception information includes the received date and time, sender's ID, and page number (such as "P1"). When Split Page Settings is enabled, the split page number is also included. 2-Sided: You can print multiple pages of received documents on both sides of the paper.

  • Page 145: Basic Settings

    User's Guide Faxing Basic Settings Select the menus on the control panel as described below. Settings > General Settings > Fax Settings > Basic Settings Fax Speed: Select the fax transmission speed. We recommend selecting Slow(9,600bps) when a communication error occurs frequently, when sending/receiving a fax to/from abroad, or when you are using an IP (VoIP) phone service.

  • Page 146: Security Settings

    User's Guide Faxing Rejection Fax: Select options to reject junk faxes. Security Settings Select the menus on the control panel as described below. Settings > General Settings > Fax Settings > Security Settings Direct Dialing Restrictions: ❏ Off Enables the manual entry of recipient's fax numbers. ❏...

  • Page 147: Menu Options For Inbox

    User's Guide Faxing Menu Options for Inbox (Inbox): Tapping this opens the Inbox where the received faxes are stored. When there are received faxes that have not been read, the number of unread documents is displayed on the...

  • Page 148: Replacing Ink Cartridges And Other Consumables

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...

  • Page 149: Ink Cartridge Codes

    Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.

  • Page 150: Ink Cartridge Handling Precautions

    ❏ Store ink cartridges at normal room temperature and keep them away from direct sunlight. ❏ Epson recommends using the ink cartridge before the date printed on the package. ❏ For best results, use up ink cartridge within six months of opening the package.
  • Page 151 User's Guide Replacing Ink Cartridges and Other Consumables ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Install all ink cartridges; otherwise you cannot print. ❏ Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you may damage the printer.

  • Page 152: Replacing Ink Cartridges

    “Ink Cartridge Handling Precautions” on page 150 & Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. Maintenance box code: T04D1 Important: Once a maintenance box has been installed in a printer it cannot be used with other printers.

  • Page 153: Replacing A Maintenance Box

    Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.

  • Page 154: Temporarily Printing With Black Ink - Control Panel

    User's Guide Replacing Ink Cartridges and Other Consumables Temporarily Printing with Black Ink - Control Panel 1. When a message is displayed prompting you to replace the ink cartridges, select Proceed. A message is displayed telling you that you can temporarily print with black ink. 2.

  • Page 155: Temporarily Printing With Black Ink - Mac Os

    User's Guide Replacing Ink Cartridges and Other Consumables Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3. Clear Borderless on the Main tab. 4. Select plain papers or Envelope as the Paper Type setting on the Main tab. 5.

  • Page 156: Conserving Black Ink When The Black Ink Is Low (For Windows Only)

    ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.

  • Page 157: Maintaining The Printer

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

  • Page 158: Checking And Cleaning The Print Head - Windows

    User's Guide Maintaining the Printer Related Information “Loading Paper in the Paper Cassette” on page 45 & Checking and Cleaning the Print Head - Windows 1. Load A4-size plain paper in the printer. 2. Access the printer driver window. 3. Click Nozzle Check on the Maintenance tab. 4.
  • Page 159 User's Guide Maintaining the Printer 4. If vertical lines look misaligned or if your printouts look blurry, go to step 5. If you see horizontal banding at regular intervals, go to step 11. 5. Select Basic Alignment, and then follow the on-screen instructions to print an alignment pattern. 6.

  • Page 160: Cleaning The Paper Path

    User's Guide Maintaining the Printer 10. Find and select the number for the pattern that has the least misaligned vertical line. Alignment is complete. 11. Select Horizontal Alignment, and then follow the on-screen instructions to print an alignment pattern. 12. Follow the on-screen instructions to align the print head. Find and select the number for the least separated and overlapping pattern.

  • Page 161: Cleaning The Paper Path For Paper Feeding Problems

    User's Guide Maintaining the Printer Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Load A4-size plain paper in the printer. 2. Select Maintenance on the home screen. 3.

  • Page 162: Cleaning The Adf

    User's Guide Maintaining the Printer 4. Stand the printer with the control panel's button at the top. Caution: Be careful not to trap your hand or fingers when standing the printer. Otherwise you may be injured. 5. Dampen a cloth with water, wring it out thoroughly, and then wipe the roller while rotating it with the cloth. 6.
  • Page 163 User's Guide Maintaining the Printer Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the ADF cover. 2. Use a soft, moist cloth to clean the roller and the interior of the ADF. Important: Using a dry cloth may damage the surface of the roller.
  • Page 164 User's Guide Maintaining the Printer 4. Clean the part that is shown in the illustration. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏...

  • Page 165: Cleaning The Scanner Glass

    User's Guide Maintaining the Printer 6. Clean the part that is shown in the illustration. Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass. Caution: Be careful not to trap your hand or fingers when opening or closing the document cover. Otherwise you may be injured.

  • Page 166: Cleaning The Translucent Film

    User's Guide Maintaining the Printer 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
  • Page 167 User's Guide Maintaining the Printer 3. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step. A: Translucent film B: Rail Important:...
  • Page 168 User's Guide Maintaining the Printer 5. Use a new dry cotton swab to wipe the film. Important: Do not leave any fibers on the film. Note: To prevent the smear from spreading, frequently replace the cotton swab with a new one. 6.

  • Page 169: Network Service And Software Information

    User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.

  • Page 170: Running Web Config On Windows

    Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application. See the application's help for details.

  • Page 171: Adding The Network Scanner

    ❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.

  • Page 172: Application For Configuring Scanning Operations From The Control Panel (Epson Event Manager)

    Control Panel (Epson Event Manager) Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format.

  • Page 173: Application For Sending Faxes (Pc-Fax Driver)

    Print) Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details.

  • Page 174: Application For Printing Web Pages (E-Web Print)

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > Epson Easy Photo Print. Starting on Mac OS Go >...

  • Page 175: Software Update Tools (Epson Software Updater)

    Click the start button, and then select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS...

  • Page 176: Application For Configuring Multiple Devices (Epsonnet Config)

    Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Config SE > EpsonNet Config. Starting on Mac OS Go > Applications > Epson Software > EpsonNet > EpsonNet Config SE > EpsonNet Config. Installing the Latest Applications Note: When reinstalling an application, you need to uninstall it first.

  • Page 177: Updating The Printer's Firmware Using The Control Panel

    Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use EPSON Software Updater. Download the latest applications from the Epson website. Related Information “Software Update Tools (EPSON Software Updater)” on page 175 &...

  • Page 178: Uninstalling Applications

    While "Recovery Mode" is displayed on the printer, you cannot update the firmware over a network connection. On the computer, access your local Epson website, and then download the latest printer firmware. See the instructions on the website for the next steps.

  • Page 179: Uninstalling Applications - Mac Os

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

  • Page 180: Printing Using A Network Service

    Printing Using a Network Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in Epson Connect.

  • Page 181: Solving Problems

    The printer's borderless printing ink pad is Contact Epson or an authorised Epson service provider to replace the nearing the end of its service life. It is not a user- borderless printing ink pad*. It is not a user-serviceable part. The replaceable part.

  • Page 182: Checking The Printer Status - Windows

    2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. You can check the printer status, ink levels, and error status. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...

  • Page 183: Checking The Software Status

    You may be able to clear the problem by updating the software to the latest version. To check the software status, use the software update tool. Related Information “Software Update Tools (EPSON Software Updater)” on page 175 & “Installing the Latest Applications” on page 176 &...

  • Page 184: Paper Jams

    User's Guide Solving Problems “List of Paper Type” on page 48 & Paper Jams Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information “Removing Jammed Paper” on page 183 & “Loading Paper in the Paper Cassette”...

  • Page 185: Power And Control Panel Problems

    User's Guide Solving Problems ❏ Check that the ADF icon is on at the bottom of the screen. If it is off, place the originals again. Related Information “Available Originals for the ADF” on page 49 & “Placing Originals on the ADF” on page 50 &...

  • Page 186: Checking The Connection (Network)

    User's Guide Solving Problems ❏ If the printer cannot print using a USB connection, try the following. Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer and try a test print. Re-set the USB connection by following the steps in this manual for changing the connection method to a computer.

  • Page 187: Checking The Software And Data

    Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
  • Page 188 User's Guide Solving Problems Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

  • Page 189: Checking The Printer Status From The Computer (Windows)

    Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.

  • Page 190: When You Cannot Make Network Settings

    User's Guide Solving Problems When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; access point, computer or smart device, and then printer. Move the printer and computer or smart device closer to the access point to help with radio wave communication, and then try to make network settings again.
  • Page 191 User's Guide Solving Problems ❏ You may not be able to connect to the access point when the access point has multiple SSIDs and devices are connected to different SSIDs on the same access point. Connect the computer or smart device to the same SSID as the printer.

  • Page 192: Checking The Ssid Connected To The Printer

    User's Guide Solving Problems Related Information “Checking the SSID Connected to the Printer” on page 192 & “Checking the SSID for the Computer” on page 192 & Checking the SSID Connected to the Printer Select Settings > General Settings > Network Settings > Network Status. You can check the SSID for Wi-Fi and Wi-Fi Direct from each menu.

  • Page 193: Cannot Print From An Iphone Or Ipad

    User's Guide Solving Problems Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Cannot Print from an iPhone or iPad ❏...

  • Page 194: Banding Or Unexpected Colors Appear

    User's Guide Solving Problems Banding or Unexpected Colors Appear The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged. Related Information “Checking and Cleaning the Print Head”...

  • Page 195: Blurry Prints, Vertical Banding, Or Misalignment

    User's Guide Solving Problems Blurry Prints, Vertical Banding, or Misalignment Align the print head using the Vertical Alignment feature. Related Information “Aligning the Print Head” on page 158 & Print Quality Does Not Improve Even After Aligning the Print Head During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned.

  • Page 196: Paper Is Smeared Or Scuffed

    ❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.

  • Page 197: Paper Is Smeared During Automatic 2-Sided Printing

    User's Guide Solving Problems ❏ When the problem cannot be cleared after cleaning the paper path, the part inside the printer that is shown in the illustration is smeared. Turn off the printer, and then wipe off the ink using a cotton swab. Do not touch the white flat cable and translucent film inside the printer.

  • Page 198: Printed Photos Are Sticky

    & Images or Photos are Printed in Unexpected Colors When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Auto Correct to any other option.

  • Page 199: The Position, Size, Or Margins Of The Printout Are Incorrect

    User's Guide Solving Problems The Position, Size, or Margins of the Printout Are Incorrect ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass.

  • Page 200: Uneven Colors, Smears, Dots, Or Straight Lines Appear In The Copied Image

    User's Guide Solving Problems Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image ❏ Clean the paper path. ❏ Clean the scanner glass. ❏ Clean the ADF. ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass.

  • Page 201: Other Printing Problems

    User's Guide Solving Problems Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases.

  • Page 202: Scanned Image Problems

    In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.

  • Page 203: Straight Lines Appear When Scanning From Adf

    & The Image Quality Is Rough ❏ Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents in Document Mode, and the settings for photos in Photo Mode. ❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.

  • Page 204: Moiré Patterns (Web-Like Shadows) Appear

    ❏ Select Document Mode as the Mode in Epson Scan 2. Scan using the settings for documents in Document Mode. ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.

  • Page 205: Text Is Not Recognized Correctly When Saving As A Searchable Pdf

    ❏ Originals with creases or wrinkles ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, black becomes stronger.

  • Page 206: Other Scanning Problems

    & Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale.
  • Page 207 ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.

  • Page 208: Cannot Send Faxes

    User's Guide Solving Problems Cannot Send Faxes ❏ Set up the header information for outgoing faxes on the control panel. Some fax machines automatically reject incoming faxes that do not include header information. ❏ If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous calls.

  • Page 209: Memory Full Error Occurs

    User's Guide Solving Problems ❏ Under the following conditions, the printer runs out of memory and cannot receive faxes. See the troubleshooting for information on handling a memory full error. ❏ The number of received documents has reached the maximum of 100 documents. ❏...

  • Page 210: Faxes Are Sent At The Wrong Size

    User's Guide Solving Problems Related Information “Fax Settings” on page 140 & “Basic Settings” on page 145 & “Cleaning the Scanner Glass” on page 165 & “Cleaning the ADF” on page 162 & Faxes Are Sent at the Wrong Size ❏...

  • Page 211: Pages Are Blank Or Only A Small Amount Of Text Is Printed On The Second Page In Received Faxes

    User's Guide Solving Problems Pages are Blank or only a Small Amount of Text is Printed on the Second Page in Received Faxes You can print on one page by using the Delete Print Data After Split feature in Split Page Settings. Select Delete Top or Delete Bottom in Delete Print Data After Split, and then adjust Threshold.

  • Page 212: Operation Sounds Are Loud

    User's Guide Solving Problems Operation Sounds Are Loud If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed. ❏ Control panel Select on the home screen, and then enable Quiet Mode. ❏ Windows printer driver Enable Quiet Mode on the Main tab.

  • Page 213: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400 Color ink nozzles: 128 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.

  • Page 214: Scanner Specifications

    User's Guide Appendix Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.70 in.) 41.0 mm (1.61 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device Effective Pixels...

  • Page 215: Network Function List

    IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print...

  • Page 216: Wi-Fi Specifications

    Functions Supported Remarks ✓ Network Scanning Epson Scan 2 IPv4, IPv6 ✓ Event Manager IPv4 ✓ Epson Connect (Scan to IPv4 Cloud) ✓ AirPrint (Scan) IPv4, IPv6 OS X Mavericks or later ADF (2-sided scanning) ✓ Send a fax IPv4 ✓...

  • Page 217: Security Protocol

    User's Guide Appendix Security Protocol SSL/TLS HTTPS Server/Client, IPPS Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later Scan OS X Mavericks or later OS X Mountain Lion or later Google Cloud Print Dimensions Dimensions Storage ❏...

  • Page 218: Environmental Specifications

    Appendix Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.

  • Page 219: Regulatory Information

    Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 220: German Blue Angel

    Appendix Standards and Approvals for Australian Model AS/NZS CISPR32 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: C623A Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
  • Page 221 User's Guide Appendix Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the printer from printing.

  • Page 222: Copyright

    Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 223: Trademarks

    Appendix Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)

  • Page 224: Where To Get Help

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 225 Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 226 Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 227 To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...

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