Solving Print Quality Problems - Xerox DocuPrint 4508 User Manual

Solving
Print Quality
Problems
Table 6.3

Solving print quality problems

Problem
Light/faint prints
Overall image is lighter than
normal
Blank prints
Entire printer page is blank with no
visible print
The following table lists common print quality problems, the
possible cause, and recommended actions.
Possible Cause(s)
EconoMode turned on
Density set incorrectly
Toner level low/empty
If just installed, the Printer
Cartridge insert (tape) may still be
in place
Defective Printer Cartridge or low
on toner
Multiple sheets are being fed from
the paper tray at the same time
No printable data received from
computer
C h a p t e r 6 : T r o u b l e s h o o t i n g
T r o u b l e s h o o t i n g
Corrective Action(s)
Turn off EconoMode
Reset to Medium
Remove Printer Cartridge, shake
it several times, then reinstall
Remove the tape insert
Replace Printer Cartridge
Remove paper from paper tray and
fan it. Ensure that paper is correctly
loaded in tray with edges under
metal corners
Print a Self-Test page. If the
Self-Test page is normal, check
the following:
• Interface cable between
computer and printer
• Printer setup and application
software
If the Self-Test page is blank,
contact your dealer or Xerox/
Rank Xerox
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