Xerox DocuPrint 4508 User Manual page 58

T r o u b l e s h o o t i n g
Remote
Control Panel
and Status
Monitor
Messages
Note
Table 6.2 RCP and SM messages
Message
BAND ERROR
COVER OPEN OR
MISSING CARTRIDGE
6-4 D o c u P r i n t 4 5 0 8 U s e r G u i d e
Table 6.2 lists Remote Control Panel messages and Status
Monitor messages, the possible cause, and recommended
actions.
The Remote Control Panel and Status Monitor only supply
printer information when the parallel interface port is
connected. They do not function through the serial port.
The Status Monitor does not provide printer problem
messages when the RS232C Serial Interface Option is
installed and the Serial Option is being used as the active
port. Also, the Remote Control Panel does not allow
configuring of the printer when the RS232C Serial Interface
Option is installed and the parallel interface is not connected.
Condition/Problem
Text or vector graphics sent to the
printer were too complex.
The top cover is open or not properly
closed.
The Printer Cartridge is not installed
properly.
Corrective Action
Decrease page complexity.
Add additional printer memory SIMM.
If problem persists, contact your dealer
or Xerox/Rank Xerox for technical
support.
Close the top cover.
Remove the Printer Cartridge, then
re-install it.
If problem persists, contact your dealer
or Xerox/Rank Xerox for technical
support.
Table 6.2 Page 1 of 4