Page 1: Reference Guide
Phaser 4500 l a s e r p r i n t e r Reference Guide Guide de référence Guida di riferimento Referenzhandbuch Guía de referencia Guia de referência Naslaggids Referensguiden ® www.xerox.com/office/4500support...
Page 2 Copyright © 2004, Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.
Page 3: Table Of Contents
Changing Printer Language ........
Page 4 Factors Affecting Printer Performance ........2-18...
Page 5 Using Printer Management Features........
Page 6 Moving the Printer Within the Office ........
Page 7 Contents A User Safety B Warranty C Printer Specifications (English Only) D Regulatory Information (English Only) E Material Safety Data Sheet (English Only) F Product Recycling and Disposal (English Only) Index Phaser™ 4500 Laser Printer...
Page 8: Features
"Printer Drivers" on page 1-9 ■ ■ "Managing Your Printer" on page 1-11 ■ "Printer Settings" on page 1-13 ■ "Fonts" on page 1-19 ■ "Registering Your Printer" on page 1-24 Copyright © 2004 Xerox Corporation. All Rights Reserved. Phaser™ 4500 Laser Printer...
Page 9: Printer Tour
"Rear View" on page 1-3 "Printer Options and Upgrades" on page 1-4 ■ Printer Features The Phaser 4500 Laser Printer embodies many features to meet your printing needs: ■ Great performance and superior print quality ■ 36 pages per minute (ppm) (Letter) ■...
Page 10: Front View
Configurations (Continued) Features 550-Sheet Feeder 500-Sheet Stacker Automatic 2-Sided Printing (Duplex) Front View Rear View Phaser™ 4500 Laser Printer Printer Configuration 4500B 4500N 4500DT Optional Optional Standard Optional Optional Optional Optional Optional Standard Paper stop Front panel Tray 1 On/Off switch...
Page 11: Printer Options And Upgrades
Printer Options and Upgrades Options and upgrades are available for the Phaser 4500 Laser Printer. Note Print a “Configuration Page” after installing an option to confirm that the option has been installed correctly. Upgrades ■ Phaser 4500B to 4500N Options 64 MB memory card, 128 MB memory card ■...
Page 12: Front Panel Features
■ Enables you to change printer and network settings. Go to Reference/Features/Printer Settings about front panel settings. Copyright © 2004 Xerox Corporation. All Rights Reserved. Phaser™ 4500 Laser Printer Ready to on the User Documentation CD-ROM for details Print, printer...
Page 13: Front Panel Layout
Six button cluster P h a s e r 4 5 0 0 The Graphic Display has two sections: The top section displays status messages and titles for the printer. ■ ■ The bottom section displays the front panel menus and information text.
Page 14: Error And Warning Messages
Error and Warning Messages When there is a problem with the printer, the front panel displays (1) an error or warning message. Press the i button (2) for more information about the error or warning message and ways to solve the problem.
Page 15: Sample Pages
Print the “Menu Map” to see other information pages available for printing. Sample Pages Your printer comes with a set of sample pages which demonstrate different printer functions. To print sample pages: At the printer’s front panel, select Information, then press the OK button.
Page 16: Printer Drivers
Xerox makes driver installation easy with its Walk-Up Technology. For more information about printer drivers, see the video at www.xerox.com/office/drivers. Available Printer Drivers Xerox provides drivers for a variety of page description languages and operating systems. The following drivers are available: Driver...
Page 17: Printer Driver Features
Printer Driver Features The following table displays the Xerox driver features that are available with specific operating systems. Note All features shown are both PCL and PostScript unless noted. Windows Feature 98, Me Separation Pages Cover Pages Pages per Sheet (N-Up)
Page 18: Managing Your Printer
The information in this section applies only to network printers. Printer’s IP Address You need your printer’s IP address to change printer settings through CentreWare IS. Follow these steps to identify your printer’s IP address: At the printer’s front panel, select Information, then press the OK button.
Page 19: Phasersmart
PhaserSMART Diagnostic Tool examines the information, diagnoses the problem, and proposes a solution. If the problem is not resolved with the solution, PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support. Launching PhaserSMART from CentreWare IS To access PhaserSMART Technical Support through CentreWare IS: Launch your web browser.
Page 20: Printer Settings
"Changing Printer Language" on page 1-18 Accessing the Startup Page The printer automatically produces a “Startup Page” each time the printer is turned on or reset. You can turn off the automatic printing of the “Startup Page” and later print it from the information pages menu.
Page 21: Accessing Power Saver
OK button on the front panel. If you find that the printer is going into Power Saver mode too often and you do not want to wait while the printer warms up, increase the length of time before the printer goes into Power Saver mode.
Page 22: File Security System
Remove old Proof and Secure Job Print files Accessing Load Paper Timeout When your print job is formatted for a type or size of paper that is not loaded in the printer, the printer’s front panel displays a message requesting you to load the appropriate paper. The Load Paper Timeout controls the amount of time the printer waits before printing on another type or size of paper.
Page 23: Selecting Tray Settings
Click Save Changes at the bottom of the screen. Tray Switching Tray switching is the printer’s ability to switch between trays that have the same paper type and size when a tray runs out of paper. Tray switching is controlled by the printer driver, front panel, or CentreWare IS.
Page 24: Adjusting Front Panel Brightness
The tray sequence can be set to a particular order, including all or fewer than all trays in the printer. When fewer than all trays are set and a job specifies a tray not in the list, tray switching from that tray does not occur, even when otherwise enabled.
Page 25: Adjusting Front Panel Contrast
Adjusting Front Panel Contrast To adjust the contrast between the text and the background to make the front panel text more readable: At the printer’s front panel, select Select Front Panel Setup, then press the OK button. Select Front Panel Contrast, then press the OK button.
Page 26: Fonts
Install the printer’s screen fonts for your computer from the ATM folder. Resident Printer Fonts Printer-resident PostScript and PCL fonts are always available for printing. Print a sample of the resident PostScript or PCL fonts at the front panel. See “Information Pages” in this section for information on how to print the sample.
Page 27: Printing A List Of Available Fonts
Right-click the 4500 printer, then select Properties. Select the Troubleshooting tab. Click the drop-down arrow in the Printer Information field to view the list of options. Select PostScript Font List or PCL Font List from the drop-down list. Click Print.
Page 28: Downloading Fonts
Before printing, verify that the fonts specified in your document are installed in the printer or are set up to download correctly. If your document has a font not currently in your printer, or downloaded with your print job, a different font will be used.
Page 29 To list the fonts available on your printer, install the font management utility from the Xerox web site at www.xerox.com/office/support. Select your printer from the Network Printers drop-down list. Select the platform you are running from the drop-down list, “Which files for your printer would you like?”...
Page 30 Click Send to download the fonts in the list. Note To remove downloaded fonts from the printer, follow Steps 2 through 4. Click the Fonts drop-down list, select the font you want to remove, then click Remove. Phaser™ 4500 Laser Printer...
Page 31: Registering Your Printer
Registering Your Printer Registering your printer is quick and easy. You can register your printer using one of the following methods: ■ Registration card that came with your printer ■ Online form at www.xerox.com/office/4500support ■ Web link from the Printer Installer and Utilities CD-ROM Registering your printer gives you access to Color Connection, a great source for the latest printing hints and tips, and new ideas to promote your business.
Page 32: Printing
"Labels, Index Cards, and Greeting Cards" on page 2-34 ■ "Custom Size Paper" on page 2-39 ■ "Advanced Options" on page 2-42 ■ "Supplies and Recycling" on page 2-50 Copyright © 2004 Xerox Corporation. All Rights Reserved. Phaser™ 4500 Laser Printer...
Page 33: Changing Paper
Use only paper envelopes. Do not use envelopes with plastic windows or metal clasps. Tray Setup When loading paper, transparencies, or other specialty media in a tray, pull the tray completely out of the printer. Copyright © 2004 Xerox Corporation. All Rights Reserved. Phaser™ 4500 Laser Printer Reference/Printing/Basic 4500-001...
Page 34 Contract the tray by moving the release tabs to the sides of the tray and pushing in the front of the tray. Extending Tray Phaser™ 4500 Laser Printer 4500-024 Side Paper Guides...
Page 35 Load the paper, transparencies, or other specialty media in the tray. Do not load paper above the fill line inside the tray. Paper and Transparency Fill Lines Slide the side guide firmly against the paper or other specialty media. Phaser™ 4500 Laser Printer Changing Paper 4500-003 4500-023...
Page 36 Insert the tray into the printer slot and push it completely to the back of the printer. Set the paper size and type when prompted by the front panel. Caution Damage caused by using unsupported paper, transparencies, and other specialty media is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee.
Page 37: Supported Papers
Follow the guidelines in these tables to ensure the best print quality and avoid printer jams. For best results, use only Xerox Printing Media specified for your printer; they are guaranteed to produce excellent results with your Phaser 4500 Laser Printer.
Page 38: Paper Weights
90 – 216 mm 3.5 – 8.5 in. Height 140 – 356 mm 5.5 – 14.0 in. Paper Weights The Phaser 4500 Laser Printer supports the following paper types and weights: Paper and Media Types and Weights Paper/Media Type Weight Bond 60-216 g/m...
Page 39 Xerox Cover and Index Stock Xerox Premium Multipurpose 4024 Cover Xerox Premium Multipurpose 4024 Index Xerox Recycled Paper Xerox Multipurpose Recycled - 30% PCW Xerox Recycled Paper - 100% PCW Xerox Pre-Punched Paper Xerox Premium Multipurpose 4024 - 3Hole Xerox Premium Multipurpose 4200 - 3Hole...
Page 40: Paper Usage Guidelines
■ Avoid having food or drinks in the area where paper is stored or handled. Do not open sealed packages of paper until you are ready to load them into the printer. ■ Leave paper in the original packaging, and leave the packages in the shipping carton. For most commercial cut-size grades, the ream wrapper contains an inner lining that protects the paper from moisture loss or gain.
Page 41: Paper That May Damage Your Printer
Paper with staples inserted ■ Envelopes with windows, metal clasps, adhesives with release strips, or side seams. Warning Use only Xerox clear transparency film. Other types of transparency film may melt and damage the printer. Phaser™ 4500 Laser Printer Supported Papers...
Page 42: Basic Printing
For more information on paper types, weights, and sizes, go to Papers on the User Documentation CD-ROM. Copyright © 2004 Xerox Corporation. All Rights Reserved. Phaser™ 4500 Laser Printer Reference/Printing/Supported P h a s e r 4 5 0 0...
Page 43 Pull the tray completely out of the printer. If loading paper having a different width or length, adjust the width and length guides. Extend the tray to accommodate legal or US Folio (legal 13) paper by moving the release tabs to the sides of the tray and pulling out on the front of the tray. Contract the tray by moving the release tabs to the sides of the tray and pushing in the front of the tray.
Page 44 175 mm (7 in.) long, reduce the number of sheets in the tray. Slide the side guide firmly against the paper or other specialty media. Phaser™ 4500 Laser Printer 4500-016 4500-023...
Page 45 Insert the tray into the printer slot and push it completely to the back of the printer. Confirm or change the paper size and type when prompted by the front panel. Phaser™ 4500 Laser Printer 4500-040 P h a s e r 4 5 0 0...
Page 46: Loading Paper In Trays 2-4
Pull the tray completely out of the printer. If loading paper having a different width or length, adjust the width and length guides. Phaser™ 4500 Laser Printer...
Page 47 Only use paper, transparencies, or specialty media that are flat. If frequent jamming occurs with card stock or heavier paper that is less than 175 mm (7 in.) long, reduce the number of sheets in the tray. Phaser™ 4500 Laser Printer 4500-090 4500-087...
Page 48 Slide the side guide firmly against the paper or other specialty media. Insert the tray into the printer slot and push it completely to the back of the printer. Set the paper size and type when prompted by the front panel.
Page 49: Factors Affecting Printer Performance
Many factors affect a print job. They include the print speed (stated in number of pages per minute), the media used, download time, and printer processing time. The computer download time and printer processing time are affected by several factors including: ■...
Page 50: Adjusting Printing Options
With the document or graphic open in your application, access the Print dialog box. Select the Phaser 4500 printer for use and click the Properties button to open the printer driver.
Page 51 Print on Both Sides (Duplex Printing) ■ Scaling ■ Page Layout (N-Up Option) ■ Allow Mirrored and Negative Output ■ Printer Features (Edge-to-Edge Printing, Image ■ Smoothing, Separation Page Source, Separation Page) Paper Type ■ Paper Size ■ Tray Selection ■...
Page 52 Windows PostScript Driver Settings (Continued) Operating Driver Tab/Dialog Box System Windows 98 or Setup tab Windows Me Output Options tab Phaser™ 4500 Laser Printer Adjusting Printing Options Printing Options Paper Type ■ Paper size ■ Tray Selection ■ Orientation ■...
Page 53 Page Setup tab Paper/Quality tab Output Options tab Troubleshooting tab Windows 98, Me Setup tab Output Options tab Troubleshooting tab Phaser™ 4500 Laser Printer Adjusting Printing Options Printing Options Orientation ■ Print on Both Sides (Duplex) ■ Pages Per Sheet ■...
Page 54: Selecting Properties For An Individual Job (Mac)
In Macintosh OS X, click Save Preset on the Print menu screen to save the current printer settings. You can create multiple presets and save each with its own distinctive name and printer settings. To print jobs using specific printer settings, click the applicable saved preset in the Presets list.
Page 55 Color Matching Cover Page Font Settings Job Logging Layout Save as File Print Quality Job Type Advanced Options 1 Advanced Options 2 Phaser™ 4500 Laser Printer Adjusting Printing Options Printing Options Copies ■ Pages ■ Paper Source ■ Print in ■...
Page 56: Selecting Print-Quality Modes
Mac OS X (version 10.1 and higher) driver: In the Print dialog box, select Image Quality from the drop-down list, then select a print quality mode from the Print Quality drop-down list. Phaser™ 4500 Laser Printer Adjusting Printing Options Print-Quality Mode...
Page 57: 2-Sided Printing
Paper Weight 60 – 216 g/m Binding Preferences Use the printer driver to select Portrait or Landscape orientation for the images on the page. When you print 2-sided jobs, select the binding preference which determines how the pages turn. Portrait...
Page 58 ■ Select either Portrait or Landscape orientation. ■ Select 2-sided printing as described in the table below. Click OK to accept the printer driver settings, then click OK to print. Setting the Printer Driver for 2-Sided Printing Operating System Steps Windows 98 or Select File, then select Print.
Page 59: Transparencies
"Printing Transparencies from Trays 1-4" on page 2-28 ■ Xerox Clear Transparencies can be printed from any tray. They should be printed on one side only. To order Xerox Clear Transparencies, contact your local reseller. Videos are available with instructions for loading transparencies. Videos are located on the User Documentation CD-ROM and at 4500support.
Page 60 Insert the transparencies into the tray. Note Do not load transparencies above the transparency fill line; it may cause the printer to jam. Adjust the width and length paper guides to match the size of the transparencies. Phaser™ 4500 Laser Printer...
Page 61 Insert the tray into the printer tray slot and push it completely to the back of the printer. At the printer’s front panel, press the OK button to accept the paper size and type highlighted on the Front Panel. Follow these steps if the paper size and type loaded is different than the paper size and...
Page 62: Envelopes
Caution Never use envelopes with windows or metal clasps; they can damage the printer. Damage caused by using non-Xerox envelopes is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas, please contact your local representative for details.
Page 63: Printing Envelopes From Trays 1-4
Printing Envelopes from Trays 1-4 Pull the tray completely out of the printer. Insert the envelopes into the tray, faceup with the flap of the envelope toward the left side of the tray. Adjust the paper guides to match the size of the envelopes.
Page 64 Insert the tray into the printer tray slot and push it completely to the back of the printer. At the printer’s front panel, press the OK button to accept the paper size and type highlighted on the Front Panel. Follow these steps if the paper size and type loaded is different than the paper size and...
Page 65: Labels, Index Cards, And Greeting Cards
"Printing Labels from Trays 1-4" on page 2-36 Xerox labels can be printed from any tray. They should be printed on one side only. Index cards (3 in. x 5 in.) can be printed from Tray 1 only. They should be printed on one side only.
Page 66 Adjust the paper guides to fit against the index cards. Insert the tray into the printer tray slot and push it completely to the back of the printer. At the printer’s front panel, press the OK button to accept the paper size and type highlighted on the Front Panel.
Page 67: Printing Labels From Trays 1-4
Adjust the width and length paper guides to match the size of the paper. Insert the tray into the printer tray slot and push it completely to the back of the printer. Phaser™ 4500 Laser Printer...
Page 68: Printing Greeting Cards From Trays 1-4
Adjust the width and length paper guides to match the size of the paper. Insert the tray into the printer tray slot and push it completely to the back of the printer. Phaser™ 4500 Laser Printer Labels, Index Cards, and Greeting Cards in.), then press the OK button.
Page 69 At the printer’s front panel, press the OK button to accept the paper size and type highlighted on the Front Panel. Follow these steps if the paper size and type loaded is different than the paper size and type highlighted on the Front Panel:...
Page 70: Custom Size Paper
For more information on paper types, weights, and sizes, go to Papers on the User Documentation CD-ROM. Loading Custom Size Paper in Tray 1-4 Pull the tray completely out of the printer. Copyright © 2004 Xerox Corporation. All Rights Reserved. Phaser™ 4500 Laser Printer Input Output Trays 2–4 Standard Tray 98 –...
Page 71 175 mm (7 in.) long, reduce the number of sheets in the tray. Adjust the width and length paper guides to match the size of the paper. Phaser™ 4500 Laser Printer 4500-086 4500-088...
Page 72 Insert the tray into the printer tray slot and push it completely to the back of the printer. At the printer’s front panel: Select Change Paper Size, then press the OK button. Select Custom, then press the OK button. c. Custom Width is highlighted.
Page 73: Advanced Options
Separation Page drop-down list. ■ Mac OS X (version 10.1 and higher) driver: In the Print dialog box, select the Printer Features drop-down list, select Separation Page and Source from the drop-down list, then select On from the Separation Page drop- down list.
Page 74: Printing Multiple Pages On A Single Sheet (N-Up)
Pages Per Sheet and Layout direction. ■ Mac OS X (version 10.1 and higher) driver: In the Print dialog box, select Layout from the drop-down list, then select the number of Pages Per Sheet and Layout direction. Phaser™ 4500 Laser Printer Advanced Options 2-43...
Page 75: Printing Negative And Mirror Images
Options, select Yes for Mirrored Output or Negative Output. Windows NT PostScript driver: ■ On the Advanced tab, under Document Options and PostScript Options, select Yes for Mirrored Output or Negative Output. Phaser™ 4500 Laser Printer Negative Image Mirror Image 2-44 Advanced Options...
Page 76: Scaling
On the Advanced tab, select Graphic, then select the desired percentage for Scaling. ■ Mac OS 9, Mac OS X (version 10.1 and higher) driver: From the File menu, select Page Setup, then specify the percentage in the box for Scale. Phaser™ 4500 Laser Printer Advanced Options 100% 200%...
Page 77: Printing Watermarks
Windows 2000, Windows XP, Windows Server 2003 PostScript driver: From the Layout tab, click the Advanced button. In the box under Document Options and Printer Features, select Watermarks, then select Modify for the desired watermark. Phaser™ 4500 Laser Printer Advanced Options...
Page 78: Printing Cover Pages
Printing Cover Pages A cover page is the first or last page of a document. The printer enables you to choose a different paper source for the cover page than for the body of a document. For instance, use your company letterhead for the first page of a document, or use card stock for the first and last pages of a report.
Page 79: Printing Or Deleting Proof, Saved, And Secure Print Jobs
■ Saved Print: Stores the job on the printer’s hard drive so you can print it on demand. The job is not deleted after printing. This is useful for any document you frequently print, such as tax forms, personnel forms, or requisition forms.
Page 80 Features Sets drop-down list, then select Proof Print, Saved Print, or Secure Print from the Job Type drop-down list. Printing or Deleting Secure Print Jobs To print a secure print job, specify the four-digit password at the printer's front panel: Walk-Up Printing, then press the OK button.
Page 81: Supplies And Recycling
Xerox web site at www.xerox.com/office/4500supplies. Caution If you attempt to use a non-Xerox print cartridge, it may not fit properly in the printer. If the cartridge does not fit properly, the printer will not function.
Page 82: Connections And Networks
"Windows NT 4.x" on page 3-20 ■ "Windows 98 and Windows Me" on page 3-25 ■ "Macintosh" on page 3-30 ■ "Novell NetWare" on page 3-36 ■ "UNIX (Linux)" on page 3-41 Copyright © 2004 Xerox Corporation. All Rights Reserved. Phaser™ 4500 Laser Printer...
Page 83: Connections And Ip Address
Use an Ethernet connection with two twisted-pair (Category 5/RJ-45) cables and an Ethernet hub. Connect the computer to the hub with one cable, then connect the printer to the hub with the second cable. Connect to any port on the hub except the uplink port. TCP/IP and EtherTalk are the most common protocols used with Ethernet cables.
Page 84 Automatically Setting the Printer’s IP Address Use the Phaser installer on the Printer Installer and Utilities CD-ROM to detect and/or assign an IP address to your printer. For further instructions, insert the Printer Installer and Utilities CD-ROM into your computer’s CD-ROM, launch the installer, then follow the prompts for installation.
Page 85 USB Connection The USB connection requires a standard USB cable. This cable is not included with your printer and must be purchased separately. Verify that you are using the correct USB cable for your connection. Windows 98 or Later and Windows 2000 or Later Connect the USB cable to the PC and follow the Add New Hardware Wizard to create the USB port.
Page 86 Select the printer in the printers window. Verify that your printer is set to Auto Select. Click the Add button. The printer is displayed as an available printer in the Print Center. For more information, go www.xerox.com/office/infoSMART Phaser™ 4500 Laser Printer Connections and IP Address to view Document # 49355.
Page 87: Connection Setup
Double-click the installer on the Printer Installer and Utilities CD-ROM to install the printer driver. Open the Chooser, then click the LaserWriter driver. From the right column of the Chooser, select the printer, then click Create to create the desktop printer. For more information go to www.xerox.com/office/infoSMART...
Page 88 # 50080, and # 49814. Dynamic Methods of Setting the Printer’s IP Address An Internet Protocol (IP) address is required to identify your printer on a network. Set the printer’s IP address by any of the following methods: ■...
Page 89 DNS servers to resolve the IP address for a given host name or the host name for a given IP address. To use an IP host name for the printer, the system administrator must configure one or more DNS servers and a local DNS domain name space database.
Page 90 To enable DDNS, enter the following DDNS/WINS settings information: ■ DDNS - Set to ON. ■ Release Host Name - Set to NO. ■ DDNS/WINS Name - Use the default name provided by Xerox or enter another name. ■ Primary WINS Server (optional) ■ Secondary WINS Server (optional) Click Save Changes when you are finished entering the settings.
Page 91: Printer Management Software
CentreWare Internet Service (IS) CentreWare IS is a printer administration and support tool using web technology. With CentreWare IS software, you can access printer status and manage your printer over a TCP/IP network using a web browser. CentreWare IS enables you to: ■...
Page 92 For installing or managing multiple printers on a Windows NT 4.x (Service Pack 6 or higher), Windows 2000, or Windows XP network with the TCP/IP protocol enabled, use the Xerox CentreWare MC snap-in to Microsoft Management Console. For more information go to www.xerox.com/office...
Page 93: Using Printer Management Features
The printer stores information about print jobs in a log file. The log file is stored either in the printer’s memory or on an optional hard disk if one is installed in the printer. If the log file is stored in the printer’s memory, it is lost when the printer is reset. It is recommended that a hard disk be used for job accounting.
Page 94 ■ Service ■ Printer messages reporting errors, alerts, and warnings can be individually assigned to any of these users. You can customize the message text and the subject line in the Status Notification messages. Status Notification is supplied by the printer’s Simple Mail Transport Protocol (SMTP) client.
Page 95 Click Send Usage Profile Report. Xerox Usage Analysis Tool The Xerox Usage Analysis Tool is a Windows client/server application that allows system administrators to automatically track Xerox printer usage and obtain job accounting records. The tool supports large networks with many users and printers.
Page 96: Windows 2000, Windows Xp, And Windows Server 2003
Verify that the printer is plugged in, turned on, and connected to an active network. Verify that the printer is receiving network traffic by monitoring the LED’s on the back of the printer or on the CentreDirect External Print Server. When the printer is connected to a functioning network and receiving traffic, its link LED is green, and its amber traffic LED is flashing rapidly.
Page 97: Other Methods Of Installation
Windows XP, or Windows Server 2003 network with the TCP/IP protocol enabled. ■ The Xerox CentreWare MC snap-in to Microsoft Management Console for installing or managing multiple printers on a Windows 2000, Windows XP, or Windows Server 2003 network with TCP/IP protocol enabled. See the CentreWare MC User Guide at www.xerox.com/office.
Page 98 Select Standard TCP/IP Port from the New Port Type pull-down menu, then click Next. Click Next. Click in the Printer Name or IP Address edit box and enter the IP Address of the printer you want to use. Click Next.
Page 99: Windows 2000, Windows Xp, Windows Server 2003 Troubleshooting (Tcp/Ip)
Printing the Configuration Page You can print the “Configuration Page” to help you solve printing problems and obtain the best results from your printer. Access this page from the printer’s front panel. To print the “Configuration Page”: At the printer’s front panel, select Configuration Page, then press the OK button to print.
Page 100 Printing a Test Page Click the General tab. Click Print Test Page. If the printer does not print, do one of the following: ■ Select PhaserSMART Technical Support on the Troubleshooting tab of your Windows printer driver to access PhaserSMART Technical Support.
Page 101: Windows Nt 4.X
Verify that the printer is plugged in, turned on, and connected to an active network. Verify that the printer is receiving network traffic by monitoring the LED’s on the back of the printer or on the CentreDirect External Print Server. When the printer is connected to a functioning network and receiving traffic, its link LED is green, and its amber traffic LED is flashing rapidly.
Page 102: Other Methods Of Installation
A web browser using CentreWare IS if your printer is connected to a Windows NT network with TCP/IP protocol enabled. ■ The Xerox CentreWare MC snap-in to Microsoft Management Console for installing or managing multiple printers on a Windows NT network with TCP/IP protocol enabled. See the CentreWare MC User Guide at www.xerox.com/office.
Page 103 Select the *.INF file, then click Open. Verify that the path and filename are correct, then click OK. Select the correct printer, then click OK. Enter a name for the printer, select whether you want that printer to be the default, then click OK. Select one of these options: ■...
Page 104: Windows Nt 4.X Troubleshooting (Tcp/Ip)
Startup column: Automatic Click Start, click Settings, then click Printers. Right-click the printer icon, then select Properties. Verify that you have installed the correct driver for your printer. Select the Ports tab. Verify that the IP Address in the Print to the Following Port list is identical to the one on the “Configuration Page.”...
Page 105 Printing a Test Page Click the General tab. Click Print Test Page. If the printer still does not print, do one of the following: Access PhaserSMART Technical Support on the Troubleshooting tab of your printer ■ driver. ■ Go to www.xerox.com/office/support.
Page 106: Windows 98 And Windows Me
Verify that the printer is plugged in, turned on, and connected to an active network. Verify that the printer is receiving network traffic by monitoring the LED’s on the back of the printer or on the CentreDirect External Print Server. When the printer is connected to a functioning network and receiving traffic, its link LED is green, and its amber traffic LED is flashing rapidly.
Page 107: Quick Cd-Rom Install Steps
Right-click the printer to be attached to the new TCP/IP port, then click Properties. Click the Details tab, then click the Add Port button. Select Other. From the list of available printer-port monitors, select the Xerox TCP/IP Port, then click Phaser™ 4500 Laser Printer Windows 98 and Windows Me...
Page 108 Click Next. Note To locate Xerox printers on your local area network, select Auto Printer Discovery, then click Refresh. The Xerox TCP/IP Port Monitor searches the network for Xerox printers and displays them in a list. Select your desired printer from the list, then click OK.
Page 109: Windows 98 And Windows Me Troubleshooting
Changing a PhaserPort IP Address If the printer’s IP address is changed, you must change the IP address for the printer’s corresponding port: Click Start, click Settings, then click Printers. Right-click the printer to be changed to a new PhaserPort IP address, then click Properties.
Page 110 Select the Details tab. Verify the following: The printer driver name in the Print Using the Following Driver list. If necessary, re- select or install a new printer driver. The Port name in the Print to the Following Port list. If necessary, re-select the correct name.
Page 111: Macintosh
Proper cabling to connect the printer to the network. Quick CD-ROM Install Steps Insert the Printer Installer and Utilities CD-ROM into the computer’s CD-ROM drive. Double-click the installer on the Printer Installer and Utilities CD-ROM to install the printer driver. Enabling and Using EtherTalk for Mac OS 9.x If you use EtherTalk, Macintosh computers do not require IP addresses.
Page 112 ■ DHCP Note If you select to set up the printer manually, specify the IP address in the dialog box. You must also enter information for the Subnet Mask, Router Address, and Name Server Address, if needed Close the dialog box.
Page 113 Creating an AppSocket Printer with LaserWriter 8.6 Xerox provides Macintosh AppSocket printing with PhaserPort for Mac OS on the printer’s Printer Installer and Utilities CD-ROM. PhaserPort for Mac OS provides a bi-directional, high-speed communications channel using the new plug-in communication architecture of Apple LaserWriter version 8.6.
Page 114 Enter PS (use upper-case) in the Queue field, then click OK. Select the appropriate PPD from the list in the Printer Model drop-down list. If your printer’s PPD is not listed, install it from the Printer Installer and Utilities CD-ROM.
Page 115: Macintosh Troubleshooting (Mac Os 9.X, Mac Os X, Versions 10.1 And 10.2)
Verify the cable connection from the network to the printer. Follow these steps: From the printer’s front panel, verify that EtherTalk is enabled. If it is not, enable it in the front panel, then reset the printer. Print the “Configuration Page” and verify that EtherTalk is enabled.
Page 116 For AppleTalk, follow the steps below. For TCP/IP proceed to Step 5. From the printer’s front panel, verify that EtherTalk is enabled. If it is not, enable it in the front panel, then reset the printer.
Page 117: Novell Netware
"Novell NetWare Troubleshooting" on page 3-37 ■ Configuration Software for NetWare Networks CentreWare DP configures the printer and the network when using NetWare 4.x, 5.x, and 6.x. CentreWare DP is a Novell Directory Service (NDS)/Bindery tool used only for Novell Distributed/Enterprise Print Services (NDPS).
Page 118: Netware 4.X, Netware 5.X, And Netware 6.X Print Server Setup
To access Xerox printers in this environment, Xerox Gateway software must be installed on a system. The latest version of the Xerox Gateway Software is available on the Xerox web site at www.xerox.com/office. Instructions are available on the web site for installing a printer using NDPS.
Page 119 Verify that the printer is plugged in, turned on, and connected to an active network. Verify that the printer is receiving network traffic by monitoring the LEDs on the back of the printer. When the printer is connected to a functioning network and receiving traffic, its link LED is green, and its amber traffic LED is flashing rapidly.
Page 120 Novell NetWare Hardware Step-By-Step Note the LED activity on the printer. The green link LED is ON whenever it is connected to an active network. The amber traffic LED is flickering when data is being received.
Page 121 Verify that the printer is enabled and the connector and frame type are correct. If changes are made, reset the printer from the front panel. Re-print a test page. If the test print does not print, go to www.xerox.com/office/support. Phaser™ 4500 Laser Printer...
Page 122: Unix (Linux)
"Quick Install Steps" on page 3-41 "Additional Resources" on page 3-42 ■ Your printer supports connection to a variety of UNIX platforms through the parallel and network interface. The workstations currently supported by CentreWare for UNIX/Linux to a network-connected printer are: Sun Solaris ■...
Page 123: Additional Resources
Xerox infoSMART Knowledge Base at infoSMART. ■ Access the Xerox web site for the latest CentreWare for UNIX drivers at office/support. Select Download Software Drivers & Utilities. Select your printer, your platform (UNIX), and the printer driver files you want.
Page 124: Troubleshooting
"Moving and Repacking the Printer" on page 4-36 ■ "Additional Resources" on page 4-38 Note For network troubleshooting, go to Documentation CD-ROM. Copyright © 2004 Xerox Corporation. All Rights Reserved. Phaser™ 4500 Laser Printer Reference/Connections & Networks on the User...
Page 125: Automatic Diagnostic Tools
The front panel information button, i button, on your printer provides a wealth of information about your printer and how it works. You can press the i button at any time to get additional information about the messages displayed on the front panel.
Page 126: Paper Jams
"Paper Size Jam" on page 4-20 Jam at the Exit and Jam at the Rear Open the rear cover. Caution Be careful, some components inside the rear cover may be hot. Copyright © 2004 Xerox Corporation. All Rights Reserved. Phaser™ 4500 Laser Printer 4500-041...
Page 127 Remove the jammed paper. Confirm that all paper fragments are removed. If you do not find jammed paper in Step 2, open the cover above the exit and pull the jammed paper completely out of the printer. Close the rear cover.
Page 128: Jam At The Exit And Jam At The Rear (With Duplex Unit)
Jam at the Exit and Jam at the Rear (with Duplex Unit) Open the duplex unit cover. Open the rear cover. Caution Be careful, some components inside the rear cover may be hot. Phaser™ 4500 Laser Printer 4500-008 4500-011 Paper Jams...
Page 129 Remove the jammed paper. Confirm that all paper fragments are removed. If you do not find jammed paper in Step 3, open the cover above the exit and pull the jammed paper completely out of the printer. Close the rear cover.
Page 130: Jam At The Exit - Open Top Cover To Clear
(English only) Jam at the Exit - Open Top Cover to Clear If you have a stacker, remove the paper from the stacker, then lift the stacker. Phaser™ 4500 Laser Printer 4500-006 4500-004...
Page 131 Remove the jammed paper from the exit. Confirm that all paper fragments are removed. Open the top cover. Close the top cover. Phaser™ 4500 Laser Printer 4500-065 4500-039 4500-002 Paper Jams...
Page 132 If you have a stacker, lower the stacker. 4500-019 For additional information, go to www.phaserSMART.com. PhaserSMART is a powerful, Internet-based diagnostic tool that automatically delivers the latest support solutions with a few mouse clicks. (English only) Phaser™ 4500 Laser Printer...
Page 133: Jam At The Tray
Jam at the Tray Pull the trays specified on the front panel completely out of the printer. Note For all trays except Tray 2, pull out the specified tray and all trays above it. For example, if the jam is at Tray 3, pull out Trays 1, 2, and 3. If you have a jam at Tray 2, pull out Tray 2 only.
Page 134 Pull jammed paper from the printer tray slot. Remove crumpled paper from the tray. If you have a stacker, remove paper from the stacker, then lift the stacker. Phaser™ 4500 Laser Printer 4500-046 4500-018 4500-004 4-11 Paper Jams 4500-100...
Page 135 Open the top cover. Remove the print cartridge. Remove the jammed paper. Confirm that all paper fragments are removed. Phaser™ 4500 Laser Printer 4500-101 4500-036 4500-009 4-12 Paper Jams...
Page 136 Insert the print cartridge. Insert the trays into the printer slot and push them completely to the back of the printer. Close the top cover. Phaser™ 4500 Laser Printer 4500-035 4500-034 4500-002 4-13 Paper Jams...
Page 137: Jam At The Top Cover
PhaserSMART is a powerful, Internet-based diagnostic tool that automatically delivers the latest support solutions with a few mouse clicks. (English only) Jam at the Top Cover If you have a stacker, remove paper from the stacker, then raise the stacker. Phaser™ 4500 Laser Printer 4500-019 4500-004 4-14...
Page 138 Open the top cover. Remove the print cartridge. Turn the green rollers to move the jammed paper out of the rollers, then gently pull the jammed paper out of the rollers. Phaser™ 4500 Laser Printer 4500-039 4500-036 4500-037 4-15 Paper Jams...
Page 139 If you cannot move the jammed paper, pull Trays 1 and 2 completely out of the printer. Turn the green rollers and remove the jammed paper. Confirm that all paper fragments are removed. Insert the trays into the printer slot and push them completely to the back of the printer.
Page 140 If you have a stacker, lower the stacker. For additional information, go to www.phaserSMART.com. PhaserSMART is a powerful, Internet-based diagnostic tool that automatically delivers the latest support solutions with a few mouse clicks. (English only) Phaser™ 4500 Laser Printer 4500-035 4500-002 4500-019...
Page 141: Jam At The Duplex Unit
Jam at the Duplex Unit Open the duplex unit cover. Remove the jammed paper. Confirm that all paper fragments are removed. Close the duplex unit cover. Phaser™ 4500 Laser Printer 4500-008 4500-010 4500-006 4-18 Paper Jams...
Page 142: Jam At The Stacker
PhaserSMART is a powerful, Internet-based diagnostic tool that automatically delivers the latest support solutions with a few mouse clicks. (English only) Jam at the Stacker Open the rear stacker cover. Remove the jammed paper. Confirm that all paper fragments are removed. Phaser™ 4500 Laser Printer 4500-015 4500-048 4-19 Paper Jams...
Page 143: Paper Size Jam
For additional information, go to www.phaserSMART.com. PhaserSMART is a powerful, Internet-based diagnostic tool that automatically delivers the latest support solutions with a few mouse clicks. (English only) Paper Size Jam Pull the tray completely out of the printer. Phaser™ 4500 Laser Printer 4500-014 4500-030...
Page 144 Confirm that the paper tray guides are pressed firmly against the paper. Insert the tray into the printer slot and push it completely to the back of the printer. When the Confirm Tray # Paper front panel) message displays, verify that the paper size and type match the size and type of the paper in the tray.
Page 145 If you have a duplex unit, open the duplex unit cover. Open the rear cover. Caution Be careful, some components inside the rear cover may be hot. Phaser™ 4500 Laser Printer 4500-008 4500-041 4-22 Paper Jams...
Page 146 If you have a duplex unit, close the duplex unit cover. For additional information, go to www.phaserSMART.com. PhaserSMART is a powerful, Internet-based diagnostic tool that automatically delivers the latest support solutions with a few mouse clicks. (English only) Phaser™ 4500 Laser Printer 4500-042 4500-043 4500-006...
Page 147: Print-Quality Problems
Caution Damage caused by using unsupported paper, transparencies, and other specialty media is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details.
Page 148 To test this, print a Configuration Page. If the Configuration Page is normal, check the interface cable between the computer and printer, the printer setup, and application software. If the Configuration Page is blank, replace the print cartridge and reprint the Configuration Page. If...
Page 149 "Repeating life. Defects" on page 4-29. The fuser may be defective. The transfer roller may be defective. Phaser™ 4500 Laser Printer Print-Quality Problems Causes Solutions Replace the paper. Replace the print cartridge. Replace the transfer roller (in the maintenance kit).
Page 150 5° and 35° C (41° and 95° F) and the relative humidity between 15% and 85%. Move the printer to a suitable area, away from air conditioning vents, open loading docks, etc.
Page 151 Areas of the print are extremely light or missing. The paper may be damp. The print cartridge may be defective or at the end of its life. Phaser™ 4500 Laser Printer Print-Quality Problems Causes Solutions Replace the paper. Replace the paper.
Page 152: Repeating Defects
Reinstall the original print cartridge, then replace the maintenance kit (fuser and transfer roller). If the problem continues, contact your Customer Support Center. Phaser™ 4500 Laser Printer if the defect occurs every: 38 mm (1.5 in.) 52 mm (2.0 in.) 94.4 mm (3.72 in.)
Page 153: Maintenance
Caution If you attempt to use a non-Xerox print cartridge, it may not fit properly in the printer. If the cartridge does not fit properly, the printer will not function. Cleaning the Outside of the Printer You can clean the outside of the printer with a soft, damp, cloth.
Page 154: Front Panel Messages
The printer displays error or warning messages in the front panel display. Hardware or software failures that may require service support are presented as fatal errors. When the printer’s front panel displays a fatal error message, the LED blinks red. A fatal error message replaces the status lines.
Page 155 Jam At Tray 1; Remove Trays and Open Top Cover To Clear Jam At Tray 1; Remove Trays and Open Top Cover To Clear Phaser™ 4500 Laser Printer Front Panel Messages Description Close the rear cover to continue printing. Close the front cover to continue printing.
Page 156 Jam At Top; Open Top Cover To Clear Jam At Top; Open Top Cover To Clear Jam At Duplex; Open Duplex To Clear Phaser™ 4500 Laser Printer Front Panel Messages Description Remove Tray [2/3/4]. Open the Top Cover. Remove the Print Cartridge.
Page 157 Paper Size Jam; Check Paper Tray Guides And Open Duplex And Rear Cover To Clear Insert Tray [1/2/3/4] Tray [1/2/3/4] Is Missing No Paper in Tray [1/2/3/4] Phaser™ 4500 Laser Printer Front Panel Messages Description Open Duplex. Open the Rear Cover. Remove the jammed paper.
Page 158 Replace the paper in the indicated tray with paper of the indicated size and type. Or select Print with Available Paper to use a paper size and type currently in the printer. Remove the paper from the indicated output tray.
Page 159: Moving And Repacking The Printer
Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details. Copyright © 2004 Xerox Corporation. All Rights Reserved. Phaser™ 4500 Laser Printer on the User 21 kg 45 lbs.
Page 160: Moving The Printer Within The Office
Moving and Repacking the Printer Moving the Printer Within the Office The printer can be safely moved from one location within an office to another as long as it travels in an upright position, gently over smooth surfaces. Any jarring movement, such as pushing the printer over a raised door threshold or across a parking lot, can damage the printer.
Page 161: Additional Resources
Knowledge Base, PhaserSMART Technical Support, Technical Support via email, driver downloads, and much more. A set of Xerox links is installed in your web browser’s Favorites folder when you install the printer drivers on your computer. The Troubleshooting tab in your Windows printer driver also includes useful links.
Page 162: User Safety
Plug the power cord directly into a properly grounded electrical outlet. If you do not know if an outlet is grounded, ask an electrician to check the outlet. ■ Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal. ■...
Page 163 The power cord is attached to the printer as a plug-in device at the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet. Warning Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are specifically instructed to do so.
Page 164 Printer Location Place the printer in a dust-free area within a temperature range of 41 degrees F to 95 degrees F (5 degrees C to 35 degrees C) and a relative humidity range of 15 percent to 85 percent.
Page 165 Follow all warnings and instructions marked on, or supplied with, the printer, options and supplies. Caution If you attempt to use a non-Xerox print cartridge, it may not fit properly in the printer. If the cartridge does not fit properly, the printer will not function. Moving the Printer ■...
Page 166 Damage to the printer caused by improper moving is not covered by the Xerox warranty, ■ service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details.
Page 168: Printer Specifications
Storage: 15% to 85% ■ Operating: 15% to 85% Electrical Specifications Available in two (2) models: ■ 110-120 VAC, 60 Hz 220 VAC, 50 Hz ■ qualified printer NERGY Copyright © 2004 Xerox Corporation. All Rights Reserved. Phaser™ 4500 Laser Printer...
Page 169 Upgradable to a maximum of 256 MB ■ Page Description Languages (PDL) ■ ■ Adobe PostScript 3 Fonts ■ PostScript ■ Interfaces IEEE 1284 parallel ■ ■ Ethernet 10BaseT and 100BaseTx (only for N, DT, and DX configurations) ■ Phaser™ 4500 Laser Printer...
Page 170: Regulatory Information
The equipment described in this manual generates and uses radio frequency energy. If it is not installed properly in strict accordance with Xerox' instructions, it may cause interference with radio and television reception or may not function properly due to interference from another device.
Page 171 B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le ministere des Communications du Canada, NMB-003. European Union Xerox Corporation declares, under our sole responsibility, that the printer to which this declaration relates is in conformity with the following standards and other normative documents:...
Page 172 This product, if used properly in accordance with the user's instructions, is neither dangerous for the consumer nor for the environment. A signed copy of the Declaration of Conformity for this product can be obtained from Xerox. Phaser™ 4500 Laser Printer...
Page 173: Data Sheet
Material Safety Data Sheet For Material Safety Data information regarding your Phaser 4500 printer, go to www.xerox.com/office/4500msds. information booklet entitled Total Satisfaction Services that came with your printer. Copyright © 2004 Xerox Corporation. All Rights Reserved. Phaser™ 4500 Laser Printer...
Page 174 For more information about Xerox environmental programs, visit www.xerox.com/environment.html. If your product is not part of the Xerox program and you are managing its disposal, please note that the product may contain lead and other materials whose disposal may be regulated due to environmental considerations.
Page 175 2-34 CentreWare DP, 3-11 CentreWare Font Management Utility, 1-22 CentreWare IS, 1-11, 3-10 access PhaserSMART, 1-12 change printer settings, 1-11 changing or modifying the printer’s IP address, 3-8 launching, 1-12 networked printers, 1-11 printer language, 1-18 printer management tool, 1-11...
Page 176 4-4, 4-6 extension cord, A-1 file security, 1-15 fonts, C-2 deleted, 1-21 download using the Apple Printer Utility, 1-22 downloading, 1-21 list fonts from a Mac, 1-21 list fonts from PC, 1-22 print from front panel, 1-20...
Page 177 1-14 Macintosh download fonts, 1-22 PostScript driver settings, 2-23 MaiLinX alerts, 3-12 maintaining your printer, 4-30 manually setting the printer’s IP address, 3-3 material safety data sheet, E-1 media environment, 2-9 sizes, 2-6 unacceptable types, 2-10 Menu Map, 1-7...
Page 178 4-37 within the office, 4-37 multiple-page document, 2-43 negative images, 2-44 network setup, 3-9 networked printers, 1-11 non-Xerox toner cartridge, 2-50, 4-30, A-4 N-Up, 2-43 operation safety, A-3 ordering supplies, 2-50 paper changing paper, 2-2 guidelines for paper usage in Trays 1-4,...
Page 179 Mac OS X, version 10.1, 3-33 Unix (Linux), 3-41 Windows 2000, Windows XP, Windows Server 2003, 3-15 Windows 98, Windows Me, 3-26 Windows NT 4.x, 3-20 Phaser™ 4500 Laser Printer Quick setup Novell NetWare, 3-36 rear cover closing, 4-4, 4-6, 4-23 opening, 4-3, 4-5, 4-22...
Page 180 4-8, 4-13, 4-17 opening, 4-8, 4-12, 4-15 Total Satisfaction Guarantee, 2-5, 2-31, 4-24, 4-36, A-5 Phaser™ 4500 Laser Printer transparencies loading, 2-28 printing from Trays 1-4, 2-28 setting the front panel for Trays 2,3, or 4, 2-41...
Page 181 2-5, 4-24 usage profile reports, 3-13 USB connection, 3-4 user safety, A-1 using a non-Xerox toner cartridge, 2-50, A-4 using unsupported paper, 2-5, 4-24 Warmup Mode, 1-14 warning messages, 1-7, 4-31 warning symbols, A-5 warnings, 2-50 warranty, B-1...

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4500dt - phaser b/w laser printer 4500n - phaser b/w laser printer

Xerox Phaser 4500 Reference Manual

1 Features

Printing

2 Sided Printing

3 Connections and Networks

4 Troubleshooting

Quick Links

Reference Guide

Troubleshooting

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Summary of Contents for Xerox Phaser 4500

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Table of Contents