Printing Problems - Xerox WorkCentre PE220 User Manual

Printing Problems

Condition
The machine
does not print.
Xerox PE220
Possible cause
The machine is not
receiving power.
The machine is not
selected as the default
printer.
Check the machine for
the following:
The front door is not
closed.
Paper is jammed.
No paper is loaded.
The print cartridge is not
installed.
The connection cable
between the computer
and the machine is not
connected properly.
The connection cable
between the computer
and the machine is
defective.
The port setting is
incorrect.
The machine may be
configured incorrectly.
The printer driver may
be incorrectly installed.
The machine is
malfunctioning.
Suggested solutions
Check the power cord connections.
Check the power switch and the
power source.
Select your printer as your default
printer in your Windows.
After locating the problem, clear it.
Close the door.
Clear the paper jam. See
Paper Jams on page 9-4
Loading Paper on
Load paper. See
page 3-5
.
Install the print cartridge. See
Installing the Smart Kit ® Print
Cartridge on page 2-4
If a printer system error occurs,
contact your service representative.
Disconnect the printer cable and
reconnect it.
If possible, attach the cable to
another computer that is working
properly and print a job. You can
also try using a different printer
cable.
Check the Windows printer setting to
make sure that the print job is sent to
the correct port, for example, LPT1.
If the computer has more than one
port, make sure that the machine is
attached to the correct one.
Check the printer properties to
ensure that all of the print settings
are correct.
Repair the printer software. For
Printing chapter
details, refer to
on page 5-1
.
Check the display message on the
control panel to see if the machine is
indicating a system error.
9 Troubleshooting
Clearing
.
.
9-13