Solving Other Problems; Paper Feeding Problems - Xerox WorkCentre PE220 User Manual

9 Troubleshooting

Solving Other Problems

Paper Feeding Problems

Condition
Paper is jammed
during printing.
Paper sticks together. Ensure that there is not too much paper in the tray. The
Multiple sheets of
paper do not feed.
Paper does not feed
into the machine.
The paper keeps
jamming.
Transparencies stick
together in the paper
exit.
Envelopes skew or
fail to feed correctly.
9-12
The following chart lists some conditions that may occur and the
recommended solutions. Follow the suggested solutions until the problem is
corrected. If the problem persists, please call for service.
Clear the paper jam. See
page 9-4
tray can hold up to 150 sheets of paper, depending on
the thickness of your paper.
Make sure that you are using the correct type of paper.
Paper Specifications on page 10-6
See
Remove paper from the tray and flex or fan the paper.
Humid conditions may cause some paper to stick
together.
Different types of paper may be stacked in the tray. Load
paper of only one type, size, and weight.
If multiple sheets have caused a paper jam, clear the
paper jam. See
Remove any obstructions inside the machine.
Paper has not been loaded correctly. Remove paper from
the tray and reload it correctly.
There is too much paper in the tray. Remove excess
paper from the tray.
The paper is too thick. Use only paper that meets the
specifications required by the machine. See
Specifications on page 10-6
There is too much paper in the tray. Remove excess
paper from the tray. If you are printing on special
materials, use one sheet of paper at a time.
An incorrect type of paper is being used. Use only paper
that meets the specifications required by the machine.
Paper Specifications on page 10-6
See
There may be debris inside the machine. Open the front
door and remove the debris.
Use only transparencies specifically designed for laser
printers. Remove each transparency as it exits from the
machine.
Ensure that the paper guides are against both sides of
the envelope.
Suggested solutions
Clearing Paper Jams on
.
Clearing Paper Jams on page 9-4
.
.
.
Paper
.
Xerox PE220