Page 1
WORKCENTRE PE 220 SERVICE MANUAL 708P88337 11/05...
Page 2
Xerox service documentation is intended for use by certified, product trained service per- sonnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or modules, components or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment.
Page 3
2. Repair Analysis Procedures Section Contents ........................3. Image Quality Section Contents ........................4. Repairs/Adjustments Section Contents ........................5. Parts List Section Contents ........................6. General Procedures/Information Section Contents ........................7. Wiring Data Section Contents ........................Workcentre PE 220 11/05...
Page 4
Introduction Page intentionally blank 11/05 Workcentre PE 220...
Page 5
High voltages and lasers inside this product are dangerous. This machine should only be serviced by a suitably trained and qualified service engineer. 2. Use only Xerox replacement parts There are no user serviceable parts inside the machine. Do not make any unauthorized changes or additions to the machine, these could cause the machine to malfunction and create electric shock or fire hazards.
If the liquid gets into the mouth or is swallowed see a doctor immediately. 2. Please keep print cartridges away from children. The toner powder contained in the print car- tridge may be harmful and if swallowed you should contact a doctor. 11/05 Workcentre PE 220...
Page 7
Take care not to cut or damage the power cable or plugs when moving the machine. 9. Use caution during thunder or lightning storms. Xerox recommend that this machine be dis- connected from the power source when such weather conditions are expected. Do not touch the machine or the power cord if it is still connected to the wall socket in these weather condi- tions.
Page 8
5. Do not place candles, burning cigarettes, etc. on the machine, these could cause a fire. Assembly / Disassembly Precautions Replace parts carefully, always use Xerox parts. Take care to note the exact location of parts and also cable routing before dismantling any part of the machine. Ensure all parts and cables are re- placed correctly.
Page 9
7. Immediately before removing the protective shorting material from the leads of a replacement ESD, touch the protective material to the chassis or circuit assembly into which the device will be installed. Workcentre PE 220 11/05...
4. Dispose of used batteries according to the manufacturers instructions. Print Cartridge Service Only print cartridges supplied by Xerox should be used. Printing defects or set damage caused by the use of non-approved print cartridges or un-licensed toner refills are not covered by the guar- antee.
(equipment and materials) at customer locations. II. Scope Xerox Corporation and subsidiaries worldwide. III. Objective To enable prompt resolution of health and safety incidents involving Xerox products and to ensure Xerox regulatory compliance. IV. Definitions Incident: An event or condition occurring in a customer account that has resulted in injury, illness or prop- erty damage.
Page 12
Fund all field retrofits. 1. Field Service Operations shall: a. Preserve the Xerox product involved and the scene of the incident inclusive of any associ- ated equipment located in the vicinity of the incident. b. Return any affected equipment/part(s) to the location designated by Xerox EH&S and/or the Business Division.
Page 13
Service Call Procedures 1. Service Call Procedures SCP 1 Service Call Actions ...................... SCP 2 Final Actions ........................ Workcentre PE 220 11/05...
Page 14
Service Call Procedures Page intentionally blank 11/05 Workcentre PE 220...
All cables are connected correctly. 4. If available, check the machine service log book for any previous actions that may be relevant to the call. 5. Review any defective print or copy samples. 6. Perform 1 Initial Checks RAP. Workcentre PE 220 11/05...
Page 16
Remove and destroy any copies of test patterns. • Complete the machine service log book, refer to GP 14 Service Log. • Ensure the machine and service area are clean before leaving the customer premises. • Provide customer training if required. 11/05 Workcentre PE 220...
Using the keys print the Test Pattern. --> Expected life of various consumable parts, compare this with the figures printed and replace as required Enter Tech mode, 4. Check the CRU print count. If necessary, install a new print cartridge, Workcentre PE 220 11/05...
Page 20
1. Use only paper which is of a suitable quality, weight and size. See the user guide. 4. Check the overall condition of the machine 1. Clean the Paper Transport areas. Any rollers with dirt surfaces should be cleaned or replaced. 11/05 Workcentre PE 220...
(Isopropyl Alcohol) or water. 4. If the paper feeds into the machine and 4. Replace the SMPS, 1, HVPS, PL 1 Jam 0 occurs, perform Engine Test Mode- feed sensor actuator, Feed Sensor Test. Refer to Workcentre PE 220 11/05...
2. Replace the SMPS, fuser. 3. If paper is jammed in the discharge roller 3. Check the actuator for damage, and the fuser just after passing through the Actuator Feed, the Feed Actuator may be defective. 11/05 Workcentre PE 220...
Clean the surface of the pressure roller, heat • It occurs when the Heat-Roller or Pressure- roller and the stripper fingers. Roller is seriously contaminated, If necessary, install a new fuser, Workcentre PE 220 11/05...
2. Replace the solenoid if necessary, not work properly): Perform Engine Test Mode-Pick up Test. Refer to 3. Pad-Friction is contaminated with foreign 3. Clean the pad friction with soft cloth, damp- matter.(oil...) ened with IPA (Isopropyl Alcohol). 11/05 Workcentre PE 220...
2. Use Engine Test Mode, 7, to test the Fuser -THERM ADC 120. 3. Replace Fuser unit. 4. Replace SMPS, PL 1 or Main PBA, as appropriate. Workcentre PE 220 11/05...
Refer to the User Guide. 2. Paper curl. 2. Remove the paper while turning the OPC Drum against the feed direction. Turn the paper over. Recommend the use of good quality ‘long grain’ paper. 2-10 11/05 Workcentre PE 220...
1. Switch off the machine, then switch on the 1. Check that the keypad is assembled cor- machine. rectly and the membrane is not damaged. Replace the membrane or whole keypad assembly if necessary, 2. If the fault remains replace the Main board, Workcentre PE 220 11/05 2-11...
2. SMPS PBA or Main PBA is defective 2. Replace the SMPS PBA, 1, or Main PBA, 1, as appropriate. 3. Faulty cables or connectors. 3. Check the cables and connectors. 4. Memory error 4. Perform clear all memory, 2-12 11/05 Workcentre PE 220...
3. Check the connector and cables between 3. Install a new harness as necessary, HVPS and Main PBA, SMPS and Main PBA Reseat the connectors. Replace the Main Control board, 1, or HVPS, 1, or SMPS, 1, as necessary. Workcentre PE 220 11/05 2-13...
3. LCD panel does not come on but normal 3. Replace the OPE unit, start up sounds are heard. 4. After replacing OPE unit display does not 4. Replace the Main PBA, come on and no start up sounds are heard. 2-14 11/05 Workcentre PE 220...
4. Check if the connection between PC and printer port is correct. Uninstall the driver, then re-install new drivers. Refer to Xerox.com. Ask the customer to check the BIOS of the PC to ensure that there are no IRQ conflicts and to check that the input/out- put range is 0378.
Page 32
Turn the PC and machine off, and reboot the system to print again. If not solved, double- click the printer in my computer. If the regular fonts are not printing again, the cable must be defective. Replace the cable with new one. 2-16 11/05 Workcentre PE 220...
ECP LPT Port in the BIOS. 2. Printer Driver Error. 2. Uninstall the driver. Re-install the latest driver. Refer to Xerox.com 3. Error message from insufficient memory. 3. Ask the customer to delete the unneces- (The printing job sometimes stops or due to...
4. When an application program or the printer 4. Uninstall the print driver. Re-install the lat- driver is damaged. est driver. Refer to Xerox.com. 5. When some files related to OS are dam- 5. After rebooting the computer ask the cus- aged or virus infected.
LIU and the Main PBA, replace as necessary, 4. Check that the SPEAKER is connected 4. Use Tech mode / Modem Test, 4, to correctly. check that the speaker and amplifier are working. Replace the Main PBA, Workcentre PE 220 11/05 2-19...
Page 36
Manual Dial. dial tone, replace the LIU PBA, 2. Check that you can hear a RECEIVE tone 2. If testing the MODEM shows a fault replace when MODEM testing in TECH Mode, the Main PBA, 2-20 11/05 Workcentre PE 220...
Page 37
1. If the line is noisy, inform the customer. Dial and listen. 2. Use a different fax machine to receive from 2. Replace the LIU PBA, the same sender (if possible on the same wall socket). Workcentre PE 220 11/05 2-21...
Page 38
Received data is reduced by more than 50% in the printing. Check and Cause Solution Check the FAX status of the forwarding side. This is a problem with the sending fax machine. Inform the customer. 2-22 11/05 Workcentre PE 220...
Page 39
1. If the RECEIVE Mode is set to the TEL FAX MODE. MODE, reset it to the FAX MODE. 2. Even after the RECEIVE Mode is changed to the FAX Mode, the problem persists then try to replace the LIU and the Main PBA, Workcentre PE 220 11/05 2-23...
Ensure no parts are damaged and there are no foreign objects in the mechanism or scan path. Replace any worn parts, 2. Check the Motor Driver on Driver PBA. 2. Replace the Main PBA, PL 1 and ADF PBA, 2-24 11/05 Workcentre PE 220...
CIS, out. 2. Check if the resolution is set too low in PC 2. Teach the user about scanner resolution – Scan options. (Refer to the User Manual.) refer to the User Guide. Workcentre PE 220 11/05 2-25...
It is therefore necessary to replace the print cartridge even though there may be toner left in it. When this message occurs there are approximately 1,000 pages left. Replace Drum - Explanation: The print cartridge mechanical life is expired. - Solution: Replace the print cartridge, 2-26 11/05 Workcentre PE 220...
4. Check if the connection between PC and printer port is correct. Uninstall the driver, then re-install new drivers. Refer to Xerox.com. Ask the customer to check the BIOS of the PC to ensure that there are no IRQ conflicts and to check that the input/out- put range is 0378.
Page 44
PC and machine off, and reboot the sys- tem to print again. If not solved, double-click the printer in my computer. If the regular fonts are not printed this time the cable must be defective so replace the cable with new one. 2-28 11/05 Workcentre PE 220...
Page 45
2. Printer Driver Error. 2. Ensure that the correct driver is loaded. Use the driver supplied on the CD or down- loaded from the Xerox.com. DO NOT use the Microsoft driver supplied with the Windows operating system. If the machine is a GDI...
Page 46
Status Indicator RAPs Page intentionally blank 2-30 11/05 Workcentre PE 220...
Page 47
IQ 15 Blank Page Print out (1) ....................3-14 IQ 16 Blank Page Print out (2) ....................3-14 IQ 17 Misregistration ......................3-15 IQ 18 Printed Vertical Lines Not Straight ................3-16 IQ 19 Blurred Image ....................... 3-17 Workcentre PE 220 11/05...
3. Scratched surface of the dis- 3. Install a new print cartridge, charge roller in the print cartridge. 4. Partly depression or deformation 4. Replace the transfer roller, on the surface of the transfer roller. Workcentre PE 220 11/05...
3. If the fuser is defective, voids 3. Open the front cover. Clean the occur periodically at the top of a stripper fingers. Install parts as nec- black image. essary, If the problems are not solved, replace the print cartridge, 11/05 Workcentre PE 220...
Supply Roller = 47.5mm print cartridge, PL 1 or fuser, PL 1 Develop Roller = 35.2mm based on the interval of the black Transfer Roller = 46.2mm band. Heat Roller = 63.9mm Pressure Roller = 75.4mm Workcentre PE 220 11/05...
(Approximately 50,000 sheets) 4. In case of 37.7 mm interval unre- movable in 1, take measures as to replace the print cartridge and try to print out. 5. Clean the inside of the machine. 11/05 Workcentre PE 220...
4. Clean the contaminated area. contamination between the high voltage terminal in the HVPS and the one in the set. 5. Abnormal output from the HVPS 5. If necessary, install a new HVPS, can be caused by contamination Workcentre PE 220 11/05...
If necessary install a new main PBA HVPS. or HVPS, 4. Check for CIS problem on the 4. Check the CIS FFC Cable is Main PBA. properly connected. 5. Check shading profile. 5. Perform the shading test, 11/05 Workcentre PE 220...
2. The toner level is not even on the 2. Install a new print cartridge, developer roller. 3. Low toner in print cartridge. 3. Shake the print cartridge. If Image Quality is still poor, install a new print cartridge, Workcentre PE 220 11/05...
4. Clean the bushings on the trans- of the transfer roller smooth? fer roller, 5. The HVPS maybe defective. 5. If the problem is still present, install a new print cartridge, 1, or HVPS as necessary, 3-10 11/05 Workcentre PE 220...
Inform the customer to Select 'Thick than normal paper or transparen- Mode' on paper type menu from the cies such as OHP, higher transfer software application and after using voltage is required. returning to the original mode is recommended. Workcentre PE 220 11/05 3-11...
1. The temperature of the fuser is CAUTION too high because the thermistor is Take care not to bend or break the contaminated. thermistor. 1. Clean the heat roll, pressure roll and thermistor, 7. If necessary install a new fuser, 3-12 11/05 Workcentre PE 220...
2. Replace the transfer roller, 2. Pressure roller is contaminated. CAUTION Take care not to bend or break the thermistor. 3. Clean the heat roll, pressure roll and thermistor. If necessary install a new fuser, Workcentre PE 220 11/05 3-13...
2. Abnormal solenoid. 2. Perform the engine self test using Engine Test Mode to check the Solenoid, 3. Turn the power off, then on. Resend the job. 4. Install a new Main PBA, 3-14 11/05 Workcentre PE 220...
Image Quality IQ 17 Misregistration Description Printing begins at wrong position on the paper. Check and Cause Solution Wrong sense time caused by defective feed sensor Replace the defective actuator, actuator. Workcentre PE 220 11/05 3-15...
When printing, vertical lines are not straight. Check and Cause Solution 1. Check stability of 24V supply to LSU. 1. 24V stable - Replace LSU, 24V unstable replace SMPS, If the problem persists replace the main PBA, 3-16 11/05 Workcentre PE 220...
Check and Cause Solution 1. Check the gap between original and platen glass. 1. A gap of more than 0.5 mm can cause a blurred image. Ensure rollers and cover close correctly. Replace as necessary, Workcentre PE 220 11/05 3-17...
Repairs/Adjustments REP 1 MP Tray 3. Hold the MP Tray and pull it in the direc- tion of the arrow. 1. Open the Front Cover. Figure 3 Figure 1 2. Remove the Print Cartridge. Figure 2 Workcentre PE 220 11/05...
Pick Up Hous- ing B. 2. To remove the Front Cover, carefully pull the part below the right side of the Front Cover in the direction of the arrow (left). Figure 1 Figure 2 11/05 Workcentre PE 220...
1. Remove four screws securing the Rear Cover. Figure 1 Figure 1 2. Open the Jam Cover. 2. To remove the Cassette Tray, carefully lift the knob in the direction of the arrow while holding the Set (left). Figure 2 Figure 2 Workcentre PE 220 11/05...
4. If necessary, remove the Jam Cover in the direction of arrow. Figure 1 3. Apply light pressure to the back of the Right Cover and pull it to the right side in the direction of the arrow. Figure 4 Figure 2 11/05 Workcentre PE 220...
- Rear Cover (Refer to 2. Remove the screw securing the Left Cover. Figure 2 4. Unplug the Speaker Connector from the Main PBA. Figure 1 Figure 3 5. If necessary, remove the two screws securing the Speaker. Workcentre PE 220 11/05...
- Left Cover (Refer to 2. Remove two screws from the Middle Cover and remove the screw securing the Ground Cable. Figure 2 4. Release the Scan Assembly in the direc- tion of the arrow. Figure 1 Figure 3 11/05 Workcentre PE 220...
Motor Harness and ground wire from the Platen Cover.. Figure 1 3. Remove the ADF Housing from the Platen Housing, while carefully releasing the ADF Motor Harness and ground wire from the Platen Housing. Figure 3 Workcentre PE 220 11/05...
Page 74
Figure 6 Open Cover in the direction of the arrow. 8. Remove two screws securing the ADF Upper and insert a flat-blade screwdriver in to the slot and remove the ADF Upper. Figure 5 Figure 7 4-10 11/05 Workcentre PE 220...
Figure 8 Figure 1 2. Unplug the three Connectors (Battery, OPE, Full Sensor). Figure 2 3. Remove the screws securing the OPE PBA and remove it. 4. Release the Contact Rubbers. 5. Release the Keys. Workcentre PE 220 11/05 4-11...
2. Remove five screws from the Scan Upper and remove it from the Scan Lower. Figure 3 5. Release the Belt and Flat Cable from the CIS. Figure 1 3. Take out the Battery. Figure 4 Figure 2 4-12 11/05 Workcentre PE 220...
Page 77
6. Remove two screws securing the Scan 8. Using a flat-blade screwdriver remove the Motor Assembly and remove it. Full Sensor. Figure 5 Figure 7 7. If necessary, remove two screws securing the Scan Motor and remove it. Figure 6 Workcentre PE 220 11/05 4-13...
1. Before you remove the Middle Cover, you should remove: - Scan Assembly (Refer to 2. Remove five screws securing the Middle Cover. Figure 2 Figure 1 4. If necessary, take out the Stacker. Figure 3 4-14 11/05 Workcentre PE 220...
HVPS Ground. PBA, as shown below. Figure 1 Figure 1 3. Unplug the Connector from the HVPS. 3. Remove six screws securing the Main HVPS Ground PBA and remove it. Figure 2 Figure 2 Workcentre PE 220 11/05 4-15...
- Scan Assembly (Refer to - Middle Cover (Refer to - Main PBA (Refer to 2. If necessary, remove Bracket Port, Bracket Main PBA and Ground. Figure 2 4. Remove the Connector. Figure 1 Figure 3 4-16 11/05 Workcentre PE 220...
6. Remove four screws securing the Motor Bracket and remove it. Then remove two screws securing the Motor and remove it. Figure 1 3. Remove four screws securing the Fuser and remove it. Figure 5 Figure 2 Workcentre PE 220 11/05 4-17...
Page 82
Repairs/Adjustments 4. Remove the Lever-M-Act Exit in the direc- 6. Remove the Cover-M-Guide Exit. tion of arrow. Figure 3 Figure 5 5. Remove the Cover-M-Safety. Figure 4 4-18 11/05 Workcentre PE 220...
Page 83
Note: If you don't follow the direction above the Spring will come out forcing the Roller_Main, Roller_FR, F/Down Holder Figure 9 inside the Frame Assembly. 8. Remove two screws securing the Thermo Cap and remove it. Figure 7 Workcentre PE 220 11/05 4-19...
Page 84
13. Take out the Halogen Lamp in the direc- tion of arrow. Figure 10 Figure 12 12. Remove two screws securing the Cover- M and remove it. Figure 11 4-20 11/05 Workcentre PE 220...
Connector from the Main PBA and Figure 1 release the LIU PBA. 3. Remove six screws securing the Engine Shield and release the Harness. Carefully release the Engine Shield from the Actua- tor Feed Sensor Lever. Figure 4 Figure 2 Workcentre PE 220 11/05 4-21...
1. Before you remove the LSU, you should remove: - Scan Assembly (Refer to - Middle Cover (Refer to 2. Remove three screws securing the LSU and remove it. Unplug the two Connectors from the LSU. Figure 1 4-22 11/05 Workcentre PE 220...
- Engine Shield (Refer to 2. Remove four screws securing the Paper Path Frame and remove it in the direction of the arrow. Figure 3 Figure 1 3. Remove the Transfer Roller from the Frame. Figure 2 Workcentre PE 220 11/05 4-23...
Spare Parts List PL 1 Main Assembly 11/05 Workcentre PE 220...
Page 91
002N02435 ELA HOU-SCAN (ALSO REFER TO PL 3 & 27-1 021N02251 CAP-M-HINGE 1‘ MEA UNIT-MP TRAY (REFER TO AC POWER CORD (US VER.) (REFER TO USB CABLE (REFER TO TELEPHONE LINE CORD (US VER.) (REFER TO Workcentre PE 220 11/05...
Spare Parts List PL 9 MP Tray Assembly 5-18 11/05 Workcentre PE 220...
Page 107
Spare Parts List PL 9 MP Tray Assembly Item Part Number Description Qt’y Remark 050N00478 MEA UNIT-MP TRAY 015N00562 PLATE-M_MP 026N00766 ADJUST-M _MP L 026N00767 ADJUST-M_MP R 007N01178 GEAR-PINION 002N02451 SHEET-MP Workcentre PE 220 11/05 5-19...
026N00768 SCREW TAPTITE 026N00769 SCREW TAPTITE 105N02072 AC POWER CORD (US VER) 117N01620 TELEPHONE LINE CORD (US VER) 117N01313 USB CABLE 004N00244 CUSHION-MAIN 060N00030 BOX(P) MAIN 705N00013 CD-ROM DRIVERS 705N00012 CD-ROM EUG 705N00014 CD-ROM SCANSOFT 5-20 11/05 Workcentre PE 220...
Page 109
GP 9 General Precautions on Disassembly ................6-52 GP 10 Tools ........................... 6-53 GP 11 Acronyms and Abbreviations ..................6-54 GP 12 Selecting printer locations ................... 6-56 GP 13 Sample Test Pattern ....................6-57 GP 14 Service Log ......................... 6-58 Workcentre PE 220 11/05...
Report & List Tx/Rx Journal Print out Confirmation Help List Auto Dial List System Data List all user setting Sound Control Ring Volume Yes (Off,Low,MED,HIGH) Key Volume Yes (On,Off) Alarm Volume Yes (On,Off) Speaker Yes (On,Off, Comm) Workcentre PE 220 11/05...
Up to Legal Software Table 9: Item Description Compatibility Win 3.x Win 95 Win 98/ME Win NT 4.0 Win 2000 Win XP Yes (10.3) Linux Driver Printer TWAIN ScanToPC PC-FAX Yes (Send only) Application Status monitor SmarThru4 Workcentre PE 220 11/05...
Page 118
Table 11: Item Description Type Single Cartridge How to install Front door open and front loading Toner Yield 3,000 pages at ISO 19752 5% Coverage (ships with 1,000 pages Starter print cartridge) Code PE220 Level Sensor 6-10 11/05 Workcentre PE 220...
Main control adopting Fax & LBP Printer exclusive Controller is chorus2 CPU(ASIC) and 1 Board. Scanner is composed of ADF and Platen and is connected with Main by Harness. Figure 1 Workcentre PE 220 11/05 6-11...
Page 120
The Pressure Roller mounted under the heat roller is made of a silicon resin and the surface of the roller is coated with Teflon. This ensures that toner does not adhere to the roller surface. 6-12 11/05 Workcentre PE 220...
Page 121
- The temperature of the fuser cover's surface is maintained at less than 80°C to protect the user and a caution label is attached where the customer can see it easily when the rear cover is opened. Covers Figure 1 Workcentre PE 220 11/05 6-13...
Page 122
General Procedures and Information Scanner Figure 2 6-14 11/05 Workcentre PE 220...
Page 123
1.8V for internal Core, 3.3V for I/O Pad with 4KByte Cache. • Image Processor included. • On-Chip clock generator with PLL. • Memory and External Bank Control. • DMA Control (5-Channel) • Interrupt Control. • 2-port USB Host/1-port USB device (ver 1.1) interface control. Workcentre PE 220 11/05 6-15...
Page 124
Summary of the Image sensor interface is as below; - Minimum Scan Line Time:1.5ms - Scan Resolution: 600*600 dpi - Scan Width: 208mm - Function • White Shading Correction • Gamma Correction • CIS Interface 6-16 11/05 Workcentre PE 220...
Page 125
Rx path and is almost directly connected to the impedance matching transformer of the LIU. - Adjust Tx Level within Setting Level+0,-2dB range. - Adjust Rx Level that has the same level as the TIMS out level if possible, and must not Workcentre PE 220 11/05 6-17...
Page 126
17) Paper Exit Type: Face Down 18) Feed Roller Force: TBD Kg.f or more. 19) Spring Feed Tensile Force: TBD gf 20) Feed roller Velocity: mm/sec 21) Feed Roller Material 22) Exit Sensor: Photo Sensor 6-18 11/05 Workcentre PE 220...
Page 127
General Procedures and Information Figure 1 Figure 2 Workcentre PE 220 11/05 6-19...
Page 128
3rd protecting device: Thermostat cuts off the power - Safety device • The power of Fuser is cut-off after front cover is open. • The overheating safety device for customer • The surface temperature of the Fuser Cover is under 80°C 6-20 11/05 Workcentre PE 220...
Page 129
- Color: 4.5msec/line - Gray: 4.5msec/line - Mono: 4.5msec/line 5) Scanning Width - MAX SCAN WIDTH: 216 mm (8.5 inches) - Effective Scan Width: 208mm (8.19 inches) 6) ADF Motor (a) Motor Spec - 24VDC - 0.6A(Peak) Workcentre PE 220 11/05 6-21...
Page 130
(c) LED: - Max current: 50mA - Max Voltage: 3.3V (d) Output - Logic "H": Off (No Position), No Paper - Logic "L": On (Doc Position), Paper (e) LEVER - SENSOR SCAN: Scan Lower Torsion Spring 6-22 11/05 Workcentre PE 220...
Page 131
[scan to PC], [scan to FAX], [scan to E-mail] function 3) LCD Part - Number of Characters: 16 Characters x 2 line • Clock, Date display • System Status display • Alarm, Error Message display • Function Dialog Message display Workcentre PE 220 11/05 6-23...
Page 132
500mVp-p or less Maximum output 2.5W Peak output 55.2W Protection for loading Fuse Protection or Shut- Fuse Protection or Shut- shortage and down within 1.5A ~ 3.0A down within 3.5A ~ 4.5A overflowing current range. range. 6-24 11/05 Workcentre PE 220...
Page 133
- Out Voltage: +1300KV 1.5% (200 Load) - Out Voltage Trigger: 6.5 - Input Voltage Variation: 5% Load Variation: 5% - Out Voltage Rising Time: 100 ms Max - Out Voltage Falling Time: 100 ms Max Workcentre PE 220 11/05 6-25...
Page 134
- Output Voltage Rising Time: 50 ms Max - Output Voltage Falling Time: 50 ms Max - Output Loading range: 10 ~ 1000 - Output Control Signal (BIAS-PWM): Active Low PWM signal for controlling MHV 6-26 11/05 Workcentre PE 220...
Triac, the Triac becomes off, and then the heat lamp is turned off. 1) Triac feature: 12A, 600V SWITCHING 2) Phototriac Coupler (PC102) - Turn OnIf Current: 15mA~50mA(Design: 16mA) - High Repetitive Peak Off State Voltage: Min 600V Workcentre PE 220 11/05 6-27...
Italiano/Nederlands/Pyc- ckn/Norsk/Polski/ Suomi/ Magyar/Dansk/Cestina/ Svenska/Turkse - 16 lan- guage Select Country USA/Canada, India, Mexico, Colombia, Argentina, Venezuela, Chile, Peru, Brazil, Sri- lanka, Iraq, Russia, Ukraine Power Save 5,15,30,60,120 min. Ignore Toner USB Mode Fast/Slow Fast 6-28 11/05 Workcentre PE 220...
Page 137
Copy Collate Off/On Timeout 30, 60, 180, Off, 15 sec 30 sec Favorite feat. Clone Copy Collate Auto Fit ID Card Copy 2 Up 4 Up Poster 4. Copy Feature Clone Autofit ID Card Copy Poster Workcentre PE 220 11/05 6-29...
Page 138
Secure Receive On,Off, Print Prefix Dial FAX: xxxxx (5 digits) Stamp RCV Name On,Off ECM Mode On,Off 8. Reports Phone Book Phone Book Sent Report RCV Report System Data Scheduled Jobs MSG Confirm Junk Fax List 6-30 11/05 Workcentre PE 220...
Page 139
Clean Drum On,Off Clean Drum Notify Toner On,Off Clear Memory Clear All Mem. Paper setting Machine Setup Copy Setup Fax Setup Fax Feature Advanced Fax Sound/Volume Sent Report RCV Report Phone Book Remote Test On,Off Workcentre PE 220 11/05 6-31...
When in Tech mode the machine still performs all normal operations. To enter the Tech mode To enter the Tech mode press in sequence and the LCD briefly displays ‘TECH’, the machine has entered service (tech) mode. 6-32 11/05 Workcentre PE 220...
Page 141
Remote Silence Time Off/ 12 Sec/Unlimited Machine Test Switch Test Reduce Panel Complete Panel Modem Test Dram Test Rom Test Pattern Test Shading Test Report Protocol System Data Key History Error Info New Cartridge Yes/No Workcentre PE 220 11/05 6-33...
Page 142
1. Press Menu until “Machine Setup” appears on the top line of the display. 2. Press the scroll key ( ) to display “Date & Time” on the bottom line and press Enter. 3. Enter the correct time and date using the number keypad. 6-34 11/05 Workcentre PE 220...
Page 143
Alarm Sound: You can turn the alarm sound on or off. With this option set to “On” an alarm tone sounds when an error occurs or fax communication ends. • You can adjust the volume level using the manual dial. Workcentre PE 220 11/05 6-35...
5. Press Enter to save the selection. 6. To return to Standby mode, press Stop/Clear. FLASH UPGRADE There are 2 methods to update the Flash Rom, Local and Remote. (1) Local Machine • RCP (Remote Control Panel) mode 6-36 11/05 Workcentre PE 220...
Page 145
1. The Sending and Receiving fax machines MUST be the same model. 2. The sending fax must be set up in ECM mode and the Receiving fax memory must be 100%. If not the function will not work. Workcentre PE 220 11/05 6-37...
2. Push the ENTER key and an image will be scanned. 3. After scanning the CIS SHADING PROFILE will be print out. 4. If the printed image is different to the sample image shown the CIS is defective. 6-38 11/05 Workcentre PE 220...
Page 147
SYSTEM DATA This list provides a list of the user system data settings and tech mode settings. KEY HISTORY This list shows the input key history. ERROR INFO This list display the detail machine error list. Workcentre PE 220 11/05 6-39...
Scan Selects the scan feature software (Printer Settings Utility) provided. Toner Save Allows you to save on toner by using less toner to print a document. Copy Selects the copy feature. Selects the Fax feature. 6-40 11/05 Workcentre PE 220...
The machine is waiting for the programmed interval to automatically redial a previously busy station. NO. NOT ASSIGNED NO. Not Assigned The speed dial location you tried to use has no number assigned to it. Workcentre PE 220 11/05 6-41...
Page 150
When the machine detected the print cartridge has not [No Cartridge] been installed, or detected jam1 in warm-up state. Memory Dial Full Memory Dial Full During Auto dial transmission when all 15 jobs are con- figured and try to add 16th job 6-42 11/05 Workcentre PE 220...
1 : On, 2 : Off (+1300V ± 20V) THV ADC 1300V 1 : On, 2 : Off (ADC Value : 101 ± 5) THV ADC 600V~3500V 1 : On, 2 : Off (Compare each ADC Value) Workcentre PE 220 11/05 6-43...
Page 152
HVPS is functioning correctly. 42.Dev Bias Test Dev Bias On/Off 43.THV EN/NEG THV EN/NEG On/Off Test 44.THV ON(1300V) THV On/Off 45.THV ADC 1300V ADC value displayed. 46.THV ADC ADC value displayed. 600V~3500 6-44 11/05 Workcentre PE 220...
4) The paper then passes through the paper exit sensor and out of the set. (Jam 2 occurs if the trailing edge of the paper does not pass the exit sensor within a certain time of the paper leading edge activating the exit sensor) Figure 2 6-46 11/05 Workcentre PE 220...
In the Tray 1. Remove the jammed paper in the tray by gently pulling it straight out. Figure 1 2. Open and close the front door to resume printing. Workcentre PE 220 11/05 6-47...
Page 156
1. Open the front door and pull the print cartridge out, lightly pushing it down. Figure 1 2. Remove the jammed paper by gently pulling it straight out. Figure 1 3. Replace the print cartridge and close the front door. Printing automatically resumes. 6-48 11/05 Workcentre PE 220...
Page 157
3. If there is any resistance and the paper does not move when you pull, or if you cannot see the paper in the output tray, open the rear door by pulling the tab on it. Figure 2 Workcentre PE 220 11/05 6-49...
Page 158
4. Remove the jammed paper by gently pulling it straight out. Figure 3 Note: Inside of the machine is hot. Take care when removing paper from the machine 5. Close the rear door. Figure 4 6. Open and close the front door to resume printing. 6-50 11/05 Workcentre PE 220...
Page 159
Do not use creased, damp, or highly curled paper. • Do not mix paper types in the tray. • Use only recommended print materials. See “Paper Specifications”. • Ensure that the recommended print side of print materials is facing up in the tray. Workcentre PE 220 11/05 6-51...
Many of the parts are held in place with plastic latches. The latches break easily; release them carefully. To remove such parts, press the hook end of the latch away from the part to which it is latched. Figure 1 6-52 11/05 Workcentre PE 220...
Standard: "-" type, "+" type (M3 long, M3 short, M2 long, M2 short). Spring Hook Standard: For general use Tweezers Standard: For general home use, small type. Software (Driver) installation CD ROM Cotton Swab Standard: For general home use, for medical service. Workcentre PE 220 11/05 6-53...
High temperature and high humidity high voltage HVPS High Voltage Power Supply interface Input and Output integrated circuit Intelligent Drive electronics or Embedded Drive Electronics IEEE Institute of Electrical and Electronics Engineers. Inc. Isopropy Alcohol Images Per Minute 6-54 11/05 Workcentre PE 220...
Page 163
Quick Printer Initiating Device Qt’y quantity Random Access Memory Read Only Memory Second Cassette Feeder SMPS Switching Mode Power Supply Spool Simultaneous Peripheral Operation Online switch sync synchronous or synchronization Universal Serial Bus WECA Wireless Ethernet Compatibility Alliance Workcentre PE 220 11/05 6-55...
- A firm, level surface - Away from the direct airflow of air conditioners, heaters, or ventilators - Free of extreme fluctuations of temperature, sunlight, or humidity - Clean, dry, and free of dust Figure 1 6-56 11/05 Workcentre PE 220...
The life of the print cartridge, developer cartridge and printing speed are measured with the pat- tern shown below of 5% area coverage. The pattern is shown at approximately 70% of actual size. A4 ISO 19752 Standard Pattern Figure 1 Workcentre PE 220 11/05 6-57...
General Procedures and Information GP 14 Service Log Service Log Use the service log to record all service procedures. Figure 6-58 11/05 Workcentre PE 220...
Page 167
General Procedures and Information Service log Workcentre PE 220 11/05 6-59...
Page 168
General Procedures and Information Page intentionally blank 6-60 11/05 Workcentre PE 220...
Page 191
Page 1 of 2 APPENDIX A: Health & Safety Incident Report Involving a Xerox Product Customer Identification Customer Name: Name of Customer Contact Person: Address: E-mail: Telephone : Fax : Customer Service Engineer Identification Name: Employee : Pager : Location:...
Page 192
E-Mail: Mailing Address: Date Report Submitted: Instructions: E-mail or fax this completed form to EH&S: ž For incidents in Xerox Europe and Developing Markets East (Middle East, Africa, India, China, and Hong Kong) please e-mail: Elaine.Grange@gbr.xerox.com or fax: +44 (0) 1707 35 3914 [intelnet 8*668 3914] Note: - If you fax this form, please also send original by internal mail ž...