Firmware Upgrade; Download Logs - Crestron TSW-560 Supplemental Manual

Firmware Upgrade

Click Firmware Upgrade to upgrade the touch screen firmware manually with a
downloaded PUF (package update file).The Firmware Upgrade dialog box opens.
Firmware Upgrade Dialog Box
To upload a firmware PUF through the web configuration interface:
NOTE: Visit www.crestron.com/firmware
1. Click Browse, and then navigate to the firmware PUF on the host computer.
2. Select the firmware PUF, and then click Open.
3. Click Load to load the PUF to the touch screen. The upload progress is shown in
the dialog box.
4. Once the touch screen has completed the firmware upgrade, click OK.
Click the x button to close the Firmware Upgrade dialog box at any time during the
upgrade process. Clicking the x button before the PUF is uploaded to the touch screen
cancels the upgrade.

Download Logs

Click Download Logs to download the touch screen message logs for diagnostic
purposes. The message files download as a compressed .tgz file. Once the compressed
file is downloaded, extract the message log files to view them.
Supplemental Guide – DOC. 7927G
to download the latest firmware PUF.
TSW-560/TSW-760/TSW-1060: Touch Screens• 29