VTech Ia5854 User Manual page 39

Troubleshooting
Problem Suggestion
My handset does not •
ring when I receive
a call . •
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•
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Make sure you have the ringer activated . Refer to the section(s) on ringer selection in this user's
manual .
Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack.
Make sure the power cord is plugged in .
You may be too far from the base unit .
Charge the battery in the handset for 6 hours . For optimum daily performance, return the
handset to its base when not in use .
You may have too many extension phones on your telephone line to allow all of them to ring .
Try unplugging some of the other phones .
The layout of your home or office might be limiting the operating range. Try moving the base to
another location, preferably on an upper floor.
If the other phones in your home are having the issue, the problem is in your wiring or local
service . Contact your local telephone company (charges may apply .)
Test a working phone at the phone jack . If another phone has the same problem, the problem
is the phone jack . Contact your local telephone company (charges may apply .)
Other electronic products can cause interference with your cordless phone . Try installing your
phone as far away from these types of electronic devices as possible: wireless routers, radios,
radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless phones
Your line cord might be malfunctioning . Try installing a new line cord .
www.vtechphones.com ADDITIONAL INFO
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