VTech IA6765 - V-Tech Cordless Dual Handset User Manual

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Summary of Contents for VTech IA6765 - V-Tech Cordless Dual Handset

  • Page 1: Table Of Contents

    Table of contents Getting started Find handset Parts check list Voice mail Installation Directory Choose a location Store a new entry Install handset battery Characters by number Connect power to base unit/chargers Review/dial from the directory Check battery indicator Edit a directory entry Check for dial tone Delete a directory entry If you subscribe to DSL service...
  • Page 2 Table of contents Menu features Maintenance Listen to outgoing announcement Warranty Message playback Important safety instructions Announcements FCC, ACTA and IC regulations Options during playback Technical specifications Delete all messages Index Record and play memos Record a memo Playback a memo Call screening Access code Set remote access...
  • Page 3 NEED HELP? This manual has all the feature operations and troubleshooting you need to install and operate your new VTech telephone Please take the time to review this manual thoroughly to ensure proper installation of this VTech innovative and feature rich product You can also visit our website at www vtechphones...
  • Page 4: Getting Started

    4 Charger 10 Batteries (2) 11 User’s manual To purchase replacement batteries, visit us on the web at www vtechphones com or call VTech Communications, Inc at 1-800- 5 Telephone 8 Quick start 6 Wall mount 7 Belt clips (2)
  • Page 5: Installation

    For maximum performance of your 1 Align the two holes in the plug with • Use only the provided cordless telephone system: VTech battery, or the socket pins, then snap the plug 1 Choose a central location for your equivalent into place base unit •...
  • Page 6: Connect Power To Base Unit/Chargers

    Installation Connect power to base unit/chargers 1 Plug the power adapter into an electrical outlet not controlled by a wall switch, and the • CAUTION: To reduce connector into the bottom of the base unit the risk of fire or injury, read and follow these 2 Choose the location for your charger, and plug its power supply into an electrical instructions:...
  • Page 7: Check Battery Indicator

    16 hours • Caution: Use only the VTech power supply Check for dial tone provided with your phone or SPEAKER on the handset You should hear a dial tone After the battery is charged, press •...
  • Page 8: If You Subscribe To Dsl Service

    Installation If you subscribe to DSL service If you hear interference during conversations and/or your caller ID features are not functioning properly, install a noise filter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a noise filter.
  • Page 9: Wall Mounting (Optional)

    Wall mounting (optional) The wall mount brackets are designed for use on standard wall mount plates only 1 Plug the connector of the base power adaptor to the connector jack at the bottom of the base unit Then plug the adaptor into an electrical outlet. 2 Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to the wall jack 3 Line up the tabs on the wall mount adaptors with the holes at the bottom of the base unit/back of...
  • Page 10: Handset Layout

    Handset layout 1 Earpiece 2 Headset jack (2 5mm) 3 CID (scroll down) 4. Talk/flash 5 Dialing keys (0-9, *, #) 6 Redial/pause 7 Speaker 8 LCD display 9 Directory (scroll up) 10 Volume control 11 Menu/select 12 Off/clear 13 Intercom 14 Mute/remove www vtechphones com...
  • Page 11: Base Unit Layout

    Base unit layout 1 Find handset 10 Delete 2 Record/memo 11 Repeat 3 Time/set 12 Skip 4 Change 13 Mailbox play/stop 5 Setup 6 Volume control 7 Charging LED 8 In use LED 9 Answer on/off www vtechphones com...
  • Page 12: Basic Operation

    Basic operation Handset icons Icon Description • On when the microphone is muted MUTE • On when there are new call log entries • On when the handset ringer is muted • Low battery indicator or charging indicator Handset LEDs Description •...
  • Page 13: Handset Operation

    Handset operation Making calls (or SPEAKER to use the handset speakerphone feature), • Press • The procedure then dial the phone number to change -OR- the volume is Dial the phone number first, then press (or SPEAKER) the same for •...
  • Page 14: Mute

    Handset operation • Press OFF to exit the redial review list • When the desired number is reached, press or SPEAKER to dial • When the desired entry displays, press MUTE/REMOVE to delete it. You’ll hear a confirmation beep. PHONE 00:00:15 Mute MUTED...
  • Page 15: Call Forward

    Handset operation Intercom (continued) INTERCOM ENDED • Press INT, OFF, or place HS1 or HS2 back in the base or charger to end the call If HS2 is out of range, the screen on HS1 will show NO SIGNAL CALL ENDED If HS2 is off, in use or out of range, HS1 will show UNABLE TO CALL TRY AGAIN UNABLE TO CALL TRY AGAIN...
  • Page 16: Call Transfer

    Handset operation Call transfer • The originating handset (HS1) can transfer an external call to another handset (HS2) by pressing INT The external call is put on hold and the screen will display CALLING OTHER HANDSET • For the FIND HANDSET •...
  • Page 17: Directory

    Directory Your phone can store up to 50 numbers with names in the directory Each directory location can hold up to 32 digits for the number and 16 characters for the name When one handset is accessing the directory, no other system handsets can access it If this is attempted, NOT AVAILABLE AT THIS •...
  • Page 18: Characters By Number

    Directory Characters by number Pressing any particular key causes different characters to be displayed in the following order: • If you wish to store a number Characters by number of key presses from redial memory into the directory, press REDIAL/PAUSE ‘...
  • Page 19: Review/Dial From The Directory

    Directory Review/dial from the directory >DIRECTORY • Press MENU, with DIRECTORY is displayed, press SEL With CALL LOG REVIEW in the first line, press SEL • When reviewing the directory, -OR- the second line With the handset in idle, press to enter the directory review of the display mode.
  • Page 20: Delete A Directory Entry

    Directory • Press SEL EDIT NAME • Press MUTE/REMOVE to backspace and use the digit keys to VTech Com_ enter the correct name • Press SEL. You’ll hear a confirmation tone. Delete a directory entry • Follow the steps in Review/dial from the directory (page 19) to reach the entry to be deleted •...
  • Page 21: Caller Id

    • As new CID/call waiting ID records are received, your handset VTECH displays will alert you to the new CID records, for example: 5 MISSED CALLS • After you review all new CID records, the NEW call indicator will be...
  • Page 22: Review Caller Id

    • If the CID record contains both name and number, the CID will EDIT NAME be stored after pressing SEL VTech Com_ • If the CID record does not contain a name, you will be prompted to EDIT NAME and the screen will show:...
  • Page 23 Caller ID EDIT NUMBER • If the CID record does not contain a number, you will be 800-595-9511_ prompted to EDIT NUMBER, and the screen will show: SAVED • A confirmation beep will sound and the screen will display: UNABLE TO SAVE •...
  • Page 24: Dial From Caller Id

    Caller ID Dial from caller ID • Follow the steps in Review caller ID (page 22) to scroll to the entry to be dialed • To change how the number will be dialed, press # repeatedly The screen will scroll through the dialing options: Press /FLASH or the SPEAKER key to dial the number Delete caller ID...
  • Page 25: Handset Settings

    ON or OFF When set to ON, the handset will emit a beep whenever a key is pressed • When the desired option is shown, press SEL Handset name (preset to VTECH) HANDSET NAME • You can give each handset its own unique name (such as kitchen or VTECH_ office).
  • Page 26: Language

    Handset settings • From idle (off) mode, press SEL then to HANDSET NAME HANDSET NAME Kitchen_ • Press SEL The display will show the current setting, for • The clear voice mail function only example: cancels the voice • Press REMOVE/MUTE to backspace then enter the desired mail indicator on name the screen of the...
  • Page 27: Answering System Operation

    Answering system operation Your cordless telephone system provides you with leading edge digital technology with an answering system that can record up to 99 messages, or approximately 15 minutes of recording time Each message can be no longer than four minutes Turn your answering system off and on Press the ANS ON/OFF button on the base to turn the answering system on or off When the system is on, the ANS ON/OFF key will be lit, outgoing...
  • Page 28: To Check Day And Time

    Answering system operation Before using the answering system, you should follow the steps to set the day and time, so messages are dated correctly • You can choose 1 Press TIME/SET, the system announces the current setting to set the time manually 2 Press TIME/SET again following the...
  • Page 29: Outgoing Announcement

    Answering system operation Menu features System Announces Description • You can record an Announcements Outgoing message to tell callers to leave a message announcement for up to 90 Remote access code Set code to access remotely from a touch tone phone seconds Message alert Beeps every 10 seconds when there are new messages...
  • Page 30: Listen To Outgoing Announcement

    Answering system operation 2 Press REC/MEMO After you hear “Record after the tone. Press STOP when you are done”, speak toward the MIC on the base to record an announcement for up to 90 seconds 3 The elapsed time (in seconds) is shown in the message window when recording 4 Press PLAY/STOP when you have finished recording.
  • Page 31: Message Playback

    Answering system operation Message playback Press PLAY/STOP to listen to new messages The system will announce the number of new messages recorded and then start playing them If there are no new messages, all old messages will be played After the system plays the last message, you’ll hear “end of messages” Announcements 1 When playback begins, the system announces the total number of messages 2 Before each message, you will hear the day and time it was...
  • Page 32: Delete All Messages

    Answering system operation Delete all messages To delete all messages, press and hold DELETE while the phone is idle (not during a call or message playback) to delete all old messages • Memos less than one second will New messages will not be deleted not be recorded Record and play memos You can record a...
  • Page 33: Call Screening

    Answering system operation Call screening If you wish to listen to caller’s leaving their message before choosing to answer a call, follow these steps: 1 Set the playback VOL on the base unit to a level greater than 1 by pressing 2 If you decide to answer a call while the caller is leaving a message, simply press TALK/FLASH on the handset The answering system will...
  • Page 34: Remote Access

    Answering system operation Remote access 1 From any touch tone telephone, dial your telephone number 2 When the outgoing announcement is playing, enter the two-digit remote access code before taking the following actions 3 Hang up to end the call and save all messages If you pause for more than 10 seconds during remote access, you will hear a help menu listing all features and commands If no command is entered for the following 20 seconds, the call will end automatically...
  • Page 35 Answering system operation Purpose Press Action to follow • Your phone Press to stop messages from being played Stop may not respond Press to skip to the next message Skip a message to remote access Review Announcement Listen to current outgoing announcement commands if tones Pres s af ter hear ing the beep Re c or d your new...
  • Page 36: Message Alert

    Answering system operation Message alert The message alert function produces an audio tone to remind you that there are new messages on the answering system • In some areas, 1 Press SETUP three times and you will hear “Message alert. To change tone dial phone the setting, press CHANGE ”...
  • Page 37: Customize Announcement Only Message

    Answering system operation Customize the announcement only message 1 Press SETUP four times, the system announces “Announcement only. Record no messages. To change the setting, press CHANGE ” 2 Press CHANGE until the system announces “On ” 3 Press SETUP three times, the system announces “Announcement. Press PLAY or press RECORD. To continue, press SETUP”...
  • Page 38 Answering system operation 1 Press SETUP six times, the system announces “Number of rings. To change the setting, press CHANGE ” 2 Press CHANGE to confirm (the current setting will display in the message window on the base.) 3 Press CHANGE to set the number of rings to 2, 4, 6, or toll saver 4 Press SETUP to save and advance to the next setup option, or press PLAY/STOP to save and exit...
  • Page 39: Message Window Display

    Answering system operation Message window display Display Explanation No incoming messages Total number of messages and memos, or message number currently 1 - 99 playing. Number flashes if there are new messages. Playback or ringer volume level selected when + or - is pressed 1 - 8 Current remote access code while setting 10 - 99...
  • Page 40: Headset Operation

    Headset operation You can use this telephone handsfree when you install • To purchase a any VTech 2 5 mm headset, purchased separately headset, visit us on Plug the headset into the jack located on the left side of the web at www the handset (under the small rubber flap).
  • Page 41: Batteries

    Batteries Battery care and performance After the battery is fully charged, you can expect the following performance: • If you repeatedly Operation Operating time get a low battery indicator, even While in use (talking) up to 7 hours after charging overnight, the While not in use (standby*) up to 3 days...
  • Page 42: Additional Information

    Troubleshooting If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1-800-595-9511 In Canada, call VTech Telecommunications Canada Ltd at 1-800-267-7377 Problem Suggestion My phone doesn’t...
  • Page 43 Troubleshooting Problem Suggestion I cannot dial out • Make sure you have a dial tone before dialing. The handset may take a second or two to find the base and produce a dial tone This is normal Wait an extra second before dialing •...
  • Page 44 Troubleshooting Problem Suggestion The battery does not • Charge the battery in the handset for 16 hours For optimum daily performance, return the hold a charge handset to its base when not in use • You may need to purchase a new battery, please refer to the Batteries section of this user’s manual •...
  • Page 45 Troubleshooting Problem Suggestion I get noise, static, • Other electronic products can cause interference with your cordless phone Try installing or weak signal even your phone as far away from these types of electronic devices as possible: wireless routers, when I’m near the radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal base computers, kitchen appliances and other cordless phones...
  • Page 46 Troubleshooting Problem Suggestion I hear other calls while • Disconnect your base unit from the telephone jack, and plug in a regular telephone If you using my phone still hear other calls, the problem is probably in your wiring or local service Call your local telephone company I hear noise in the •...
  • Page 47 Troubleshooting Problem Suggestion My handset does not • Other electronic products can cause interference with your cordless phone Try installing ring when I receive your phone as far away from these types of electronic devices as possible: wireless routers, a call radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones •...
  • Page 48 Troubleshooting Problem Suggestion The charge light is off • Clean the handset and base charging contact each month using a pencil eraser or cloth • Make sure the power and line cords are plugged in correctly and firmly. • Reset the base Unplug the unit’s electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the handset and base to reset •...
  • Page 49: Maintenance

    During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product If we repair this product, we may use new or refurbished replacement parts If we choose to replace this product, we may replace it with a new or refurbished product of the same or similar design VTech will return repaired or replacement products to you in working condition VTech will retain defective parts, modules, or equipment Repair or replacement of Product, at VTech’s option, is...
  • Page 50 • If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service? 1.
  • Page 51: Important Safety Instructions

    Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool) Do not place this product on an unstable surface, such as a table, shelf or stand The product may fall, causing serious damage...
  • Page 52: Fcc, Acta And Ic Regulations

    This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The base unit shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip...
  • Page 53 VTech product service centers Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources...
  • Page 54: Technical Specifications

    Technical specifications Enhanced 5 8GHz technology–your phone operates on a dual band transmission that combines the best of 5 8GHz and 2 4GHZ technologies, providing enhanced performance over standard cordless telephones Frequency Control Crystal controlled PLL synthesizer Transmit Frequency Base: 5725-5850 MHz Handset: 2400-2483 5 MHz Receive Frequency Base: 2400-2483 5 MHz...
  • Page 55: Index

    Index Connect power to base unit/ chargers 6 Additional information 42-54 Handset icons 12 Connect to phone 6 Adjust handset volume 13 Handset layout 10 Customize the announcement only Announcement only mode 36 Handset LEDs 12 message 37 Announcements 31 Handset name 25 Answering calls 13 Handset operation 13–16...
  • Page 56 Index Message alert 36 Message playback 31 Setting the remote access 33 Message window display 39 Store a new entry 17 Mute 14 Store caller ID 22 Noise filter 8 Technical specifications 54 To check day and time 28 Toll saver 37 Operating range 40 Troubleshooting 42–48 Options during playback 31...
  • Page 57 VTECH TELECOMMUNICATIONS LTD A member of THE VTECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications, Inc Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada Ltd , Richmond, B C Copyright ©2005 for VTECH TELECOMMUNICATIONS LTD...
  • Page 58 User’s Manual w w w v t e c h p h o n e s c o m Model: i6765...

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