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October 9th, 1995
4. Paper Jam
Symptom:
The problem cannot be solved with the procedures in the user's manual.
Possible Causes:
•
The separation unit is damaged.
•
The paper transport drum ass'y is damaged.
•
The paper feed-out unit is damaged.
•
The paper transport motor or paper feed motor is broken.
•
The read sensor or feed-out sensor is broken
•
The SCU or ADU is broken.
Procedure:
First of all, check the sensors with demonstration mode. See page 4-3.
Are all the sensors OK?
Yes
No
Is the harness damaged?
Yes
Replace the harness.
Does the jam always happen at the same position?
Yes
No
Is the 24 volt line from the MBU to the ADF for the
transport motor OK?
Yes
Are the 24 volt lines from the ADU to the motors OK?
Yes
Replace the transport motor.
Note: If the feed motor is dead, a "Document Table Error"
is generated.
Continued on the next page
TROUBLESHOOTING PROCEDURES
No
Replace the defective sensor.
No
Is the harness damaged?
Yes
No
Replace the MBU.
Replace the harness.
No
Is the harness damaged?
Yes
No
Replace the ADU.
Replace the harness.
6-7
TROUBLESHOOTING
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