Avaya 3616 Installation And Configuration Manual page 42

3616/26 Wireless IP Telephone 3616/26 Wireless IP Telephone
Installation and Configuration Guide Installation and Configuration Guide
Me Message ssage
Multiple GW Multiple GW Res
Network Busy Network Busy
No Call Server IP No Call Server IP
or or
No Call Server No Call Server
(when apparently (when apparently
valid IP, but no valid IP, but no
response to the response to the
GRQ/RRQ GRQ/RRQ
process) process)
The No Call Server The No Call Server
message may message may
include an error include an error
indication indication
No Host No Host IP IP
No IP IP Address No Address
No Net Access No Net Access
No Net Found No Net Found
42 42
Descripti De scripti on
Res More than More than one one SVP SVP Server
responded responded
All All APs APs are are full full or or busy
Wireless Telephone not administered Wireless Telephone not administered
on the Avaya Call Server on the Avaya Call Server
The The Avaya Avaya Call Call Server Server is is not
No LAN connection at the AP or the No LAN connection at the AP or the
Avaya Call Server Avaya Call Server
Wireless Telephone can't locate the Wireless Telephone can't locate the
Avaya Call Server Avaya Call Server
The The Wireless Wireless Telephone Telephone is is configured
for "static IP" (as opposed to "use for "static IP" (as opposed to "use
DHCP") and no valid host IP address DHCP") and no valid host IP address
(the Wireless Telephone's IP (the Wireless Telephone's IP
address) has been entered. address) has been entered.
Invalid IP IP Invalid
Cannot Cannot authenticate authenticate / / associate
• •
with AP with AP
Incorrect Incorrect WEP WEP settings
• •
This indicates any of the follo This indicates any of the following:
No No radio radio link link
• •
No No ESSID ESSID – – Autolearn
• •
supported (or) supported (or)
Incorrect ESSID Incorrect ESSID
on
Server has has Caused by two or more Wireless Caused by two or more Wireless
Telephones sharing the same IP Telephones sharing the same IP
address. Assign unique IP address. Assign unique IP
addresses to each Wireless addresses to each Wireless
Telephone. Telephone.
busy Try Try call
Wireless Telephone not properly Wireless Telephone not properly
configured. Verify that extension configured. Verify that extension
and password in the Wireless and password in the Wireless
Telephone match those Telephone match those
administered in the Avaya Call administered in the Avaya Call
Server. Server.
not working working Verify that Verify
operational. If so, operational.
troubleshooting procedures for the troubleshooting procedures for the
Avaya Call Server. Avaya Call Server.
Verify the Avaya Call Server Verify the Avaya Call Server
connection to LAN and all APs. connection to LAN and all APs.
IP address configuration of the IP address configuration of the
Avaya Call Server is w Avaya Call Server is wrong or
missing. missing.
configured Enter a valid IP address in Enter a valid IP address in the
configuration settings or change to configuration settings or change to
"use DHCP". "use DHCP".
Check the Check
Wireless Telephone and re- Wireless Telephone and re-
configure if required. configure if required.
Verify the AP configuration. Verify the AP configuration.
associate
Verify that all the WEP settings in Verify that all the WEP settings in
settings
the Wireless Telephone match the Wireless Telephone match
those in the APs. those in the APs.
wing:
Verify that the AP is turned on. Verify that the AP is turned on.
Verify the ESSID of the wireless Verify the ESSID of the wireless
Autolearn not not
LAN and enter or Autolearn it again LAN and enter or Autolearn it again
if required. if required.
Action Action
call again again later. later.
that the the Avaya Avaya Call Call Server Server is is
If so, follow standa follow standard rd
rong or
the
the IP IP address address of of the the
555-301-107, Issue 555-301-107, Issue 3 3
May 2004 May 2004