Avaya 3616 Installation And Configuration Manual page 41

Message Me ssage
DHCP NACK DHCP NACK error
DO NOT POWER DO NOT POWER
OFF OFF
Duplicate IP IP Duplicate
Erase Failed Erase Failed
Erasing Memory Erasing Memory
Extension Error Extension
Extension in in use Extension
Incompatible Incompatible
Initializing ... ... Initializing
Internal Err. Internal Err. # # # #
555-301-107, Issue 555-301-107,
May 2004 May 2004
Descripti De
error A A NACK NACK (Negative (Negative ACKnowledge)
was received from the DHCP server was received from the
The Wireless Telephone is in a critical The Wireless Telephone is in a critical
section of the software update section of the software update
The Wireless The Wireless Telephone Telephone has
another device with its same IP another device with its same IP
address address
Download process Download process failed
memory in the Wireless Telephone. memory in the Wireless Telephone.
Wireless Telephone Wireless Telephone has
that a download should occur and is that a download should occur and is
erasing the current software from erasing the current software from
memory. memory.
Error Displayed for Displayed for 5 5 seconds
the Call Servers contacted indicate the Call Servers contacted indicate
that they do not recognize the current that they do not recognize the current
extension as valid. extension as valid.
use The phone The phone is is trying trying to to register
extension that is already registered on extension that is already registered on
the Call Server. the Call Server.
The The switch switch is is rejecting rejecting the
version presented by the phone. version presented by the phone.
The The Wireless Wireless Telephone Telephone is is performing
power on initialization power on initialization
The The Wireless Wireless Telephone Telephone has
a fault from which it cannot recover. a fault from which it cannot recover.
Issue 3 3
scripti on on
ACKnowledge) The DHCP lease currently in use by The DHCP lease currently in use by
DHCP server the Wireless Telephone is no longer the Wireless Telephone is no longer
valid, which forces the Wireless valid, which forces the Wireless
Telephone to restart. This problem Telephone to restart. This problem
should resolve itself on the restart. should resolve itself on the restart.
If it does not, the problem is in the If it does not, the problem is in the
DHCP server. DHCP server.
None. None. Do not rem
attempt to power off the phone attempt to power off the phone
while this is displayed. while this
may require the phone to be may require the phone to be
returned to Avaya to be recovered. returned to Avaya to be recovered.
has detected detected If using DHCP, check that the If using DHCP, check that the
DHCP server is properly configured DHCP server is properly configured
to avoid duplicate addresses. to avoid duplicate addresses.
If using Static IP, check that the If using Static IP, check that the
Wireless Telephone was assigned a Wireless Telephone was assigned a
unique address unique address
failed to to erase erase the the Operation will retry but may Operation will retry but may
eventually report the error "int. eventually report the error "int.
error: 0F" Power cycle the phone. error: 0F" Power cycle the phone.
has determined determined None. When the None.
the display line the erase operation the display line the erase operation
is complete. is complete.
seconds when when all all of of The user will be asked to enter a The user will be asked to enter a
valid extension and password valid extension and password
register with with an an See Avaya Call Server Integration See Avaya Call Server Integration
Factors section. Factors section.
the software software If this condition persists, contact the If this condition persists, contact the
Avaya system administrat Avaya system administrator.
performing None. This is None.
has detected detected Record the error code so it can be Record the error code so it can
reported. reported.
Turn the Wireless Telephone off Turn the Wireless Telephone off
then on again. then on again.
If error persists, try registering a If error persists, try registering a
different Wireless Telephone to this different Wireless Telephone to this
telephone port. telephone port.
If error still persists, contact Avaya If error still persists, contact Avaya
Technical Support and report the Technical Support and report the
error. error.
3616/26 Wireless IP Telephone 3616/26 Wireless IP Telephone
Installation and Configuration Guide Installation and Configuration Guide
Action Action
Do not remove the battery ove the battery or or
is displayed. Doing so Doing so
When the progress bar progress bar fills fills
or.
This is informational informational only. only.
be
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