How To Resolve Tape Feeding Issues - Pitney Bowes Connect+ Series Operator's Manual

How to resolve tape feeding issues

This procedures describes some common tape feeding problems and how to correct them.
Issue 1
Tape stoppage is occurring
Cause(s)
Adhesive is left on the leading edge of the new tape roll.
l
The leading edge of the tape is rolled or folded under the tape roller.
l
Resolution
If necessary, remove the tape roll.
Clear the tape stoppage. For more information, refer to How to clear a tape stoppage.
Re-install the tape roll.
Issue 2
System is not wetting gummed tape.
Cause(s)
Tape moistener brush is dry due to air block in tubing.
Resolution
Remove the tape sealant bottle and re-install. Repeat as necessary until tape moistener brush becomes
wet.
Issue 3
Tape button is not available on the Run Mail screen.
Cause
You have selected a mode (such as WEIGH-ON-THE-WAY® (W-O-W®) mode) that requires mail be
fed though the mailing system.
Pitney Bowes Operator Guide February, 2018
Troubleshooting
Page 342 of 349