Tracking A Shipment In Sendpro - Pitney Bowes Connect+ Series Operator's Manual

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Tracking a shipment in SendPro®
You track a shipment using its tracking number, a unique number assigned to each shipping label you
create. The tracking number is used to electronically to track the package as it moves through its carrier's
mailstream.
1. View all tracking numbers:
a. Select the History button in the Shipping tile on the Home screen.
b. Locate the tracking number in the list of shipments.
Note:
If the shipment does not show a tracking number in the tracking number column, the
shipment does not include tracking. Refer to the Canada Post Postal Guide for tracking
requirements.
c. To view the tracking event details for that shipment, click on the View link or > arrow in the left
of the column list, next to the shipment's date, to reveal the shipment's details.
2. Search for a tracking number:
a. Look for the search box on the History screen.
b. Enter the tracking number in the field.
c. The system automatically narrows down the list of shipments based on the information you
provide.
Pitney Bowes
Operator Guide
February, 2018
SendPro Online Shipping Solution
Page 116 of 349

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