Troubleshooting - Sony Ericsson HBH-30 Manual

Troubleshooting

This section lists some problems that you might
encounter while using your headset.
No sound contact between headset and phone
The headset and the phone you are using with it have
to be paired to recognize each other.
They also have to be within range of each other.
The outdoor range is up to 10 m (30 ft), but solid
objects or the surroundings can affect the range. For
best performance, it is recommended to keep the phone
and headset in the same room and no more than 5 m
(15 ft) from each other.
The headset indicator light flashes red
This indicates that the headset has only limited talk
and standby time left. Charge the headset battery for
approximately 1 to 1.5 hours.
No indication of charging is shown
If you charge a headset battery that is empty, or has not
been used for a long time, it may take up to 30 minutes
before a light to indicate charging (a steady red light)
appears.
12 Troubleshooting
Some headset functions do not work
If you notice that you cannot make use of all the
features in the HBH-30 headset, please check with an
Sony Ericsson service partner. For information about
support and for User's Guides for Ericsson, Sony and
Sony Ericsson mobile phones, see
http://www.SonyEricsson.com.
The headset is automatically switched off
There are two reasons why the headset might be
switched off automatically:
• The battery is too low. The indicator light on the
headset flashes red and you hear a low beep.
Charge the headset battery for approximately 1 to
1.5 hours.
• The headset has been exposed to extreme temperatures.
Let the headset rest for a while in room temperature,
then turn it on again.
Voice commands not working properly
If you fail using the voice commands you have recorded
through your phone, record them through the headset
instead. For more information see
http://www.SonyEricsson.com.
Charging during a call
You cannot charge the headset during a call. The call
will be disconnected.