Processing A Balance Inquiry Transaction - VeriFone VX520 Operation Procedure

Processing a Balance Inquiry Transaction

This function is done on Debit Cards only
 On the Home Screen, select 'Debit Trans" by pressing the 'F4' key.

Select 'Bal. Inquiry' by selecting the 'F3' key
 The terminal screen reads 'Swipe or Enter Account#'
 Swipe the customer's card along the card reader on the right hand side of the terminal with the
magstripe facing inside.
 Enter SALE AMOUNT and then press the 'ENTER' key
 The terminal's screen then reads 'Enter Pin'; the customer must enter their PIN at this time.
 The terminal then goes through a process of communicating and upon completion prompts
'APPROVED'
 The terminal generates a receipt automatically. (
 The screen then reads 'Print Cust Copy' , prompting the merchant to select
 The second receipt is generated once 'F1 – Yes' is selected
 The terminal then reads 'Return Customer Card'
 Press 'Cancel' (
F1 – Yes
F2 – No
red key
) to revert to the 'Home Screen'
This is the merchant's copy
5
)