VeriFone VX520 Instructions Manual

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Reference manual (190 pages)

Installation manual (64 pages)

User manual (37 pages)

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VX520

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Table of Contents

Summary of Contents for VeriFone VX520

Page 2: Helpful Hints
ATTENTION! Before You Get Started Make sure that you have ample time to perform this download. You will not be able to process transactions on the terminal once the download process begins. Settle any open transactions. Terminal downloads will delete any open batches and the transactions within.
Page 3 Full Download via IP • This download replaces the application on the terminal. • It takes 5-6 minutes. Download via phone line could take 2 hours or more Step 1 • Press ‘F2’ and ‘F4’ at the same time to access the System Mode Menu.
Page 4 Password Entry Step 2 • Key in the password • 1 [Alpha] [Alpha] 6 6 8 3 1 • Press the green [Enter] key. Alpha Key Helpful Hint: You can press the yellow [Back] key to erase © 2015 Vantiv, LLC. All rights reserved. ©...
Page 7 Password Entry If your processor is Step 5 WorldPay, try the • Key in the password 1AA66831 password ﬁrst. • 1 [Alpha] [Alpha] 6 6 8 3 1 If that doesn’t work, then try 23378463, and press • Press the green [Enter] key. Enter Alpha Key Helpful Hint:...
Page 17 Download Step 15 Assuming you are connected to the • Press [Enter] to confirm Default internet, press the second purple to Interface. highlight “Ethernet” and then press enter © 2015 Vantiv, LLC. © 2015 Vantiv, LLC. All rights reserved. All rights reserved.
Page 19 Download Step 17 • Press [Enter] to confirm URL Conﬁrm which processor is yours String. before this step If your Merchant Id starts in 9305 (Capital Bankcard TSYS), select URL address If your Merchant ID starts with 5200 or 5429 (WorldPay), select IP address If you Merchant ID starts with 5436 (Transﬁrst TSYS) select IP address and press enter...
Page 20 Download URL Entry Step 18 • It should read TDV1.FTPSLLC.COM Conﬁrm which processor is yours • Press [Enter] to confirm URL String before this step If your Merchant Id starts in 9305 (Capital Bankcard TSYS), enter download.tsysacquiring.net Some older Worldpay terminals (MIDs starting If your Merchant ID starts with 5200 or in 5429) use a URL...
Page 21 Download Edit Step 19 • Confirm port 8013 then press [Enter] Conﬁrm which processor is yours before this step If your Merchant Id starts in 9305 (Capital Bankcard TSYS), enter 38013 If your Merchant ID starts with 5200 or 5429 (WorldPay), enter 8013 If you Merchant ID starts with 5436 (Transﬁrst TSYS) enter...
Page 22 Download Verification Step 20 • Press [Enter] to confirm SSL Conﬁrm which processor is yours “False”. before this step If your Merchant Id starts in 9305 (Capital Bankcard TSYS), enter: TRUE Helpful Hint: You will have to press If your Merchant ID starts with 5200 or [Enter] three times during this section 5429 (WorldPay), enter: FALSE of the verification process.
Page 23 Download Verification Step 21 • Press [Enter] to confirm Block Size Press the purple button under Edit and regardless of value Ex. “(empty)”. enter 1000 Helpful Hint: You will have to press [Enter] three times during this section of the verification process. 2 of 3 ©...
Page 24 Download Verification Step 22 • Press [Enter] to confirm Heap Size Press the purple button under Edit and regardless of value Ex."(empty)”. enter 4096 Helpful Hint: You will have to press [Enter] three times during this section of the verification process 3 of 3 ©...
Page 25 Download Edit Step 23 • The TID will be the correct existing TID If this is a download to a brand new terminal, you’ll need to get the TID • Press [Enter] from us. If your performing a reload of an existing terminal, the TID should already be in the device.
Page 26 Download Verification Step 24 • Press [Enter] to continue. Helpful Hint: You will have to press [Enter] six times during this section of the verification process. 1 of 6 © 2015 Vantiv, LLC. © 2015 Vantiv, LLC. All rights reserved. All rights reserved.
Page 27 Download Step 26 • Press [Enter] to continue. Helpful Hint: You will have to press [Enter] six times during this section of the verification process. 3 of 6 © 2015 Vantiv, LLC. © 2015 Vantiv, LLC. All rights reserved. All rights reserved.
Page 28 Download Step 27 • Press [Enter] to continue. Helpful Hint: You will have to press [Enter] six times during this section of the verification process. 4 of 6 © 2015 Vantiv, LLC. © 2015 Vantiv, LLC. All rights reserved. All rights reserved.
Page 29 Download Step 28 • Press [Enter] to continue. Helpful Hint: You will have to press [Enter] six times during this section of the verification process. 5 of 6 © 2015 Vantiv, LLC. © 2015 Vantiv, LLC. All rights reserved. All rights reserved.
Page 30 Download Step 29 • Press [Enter] to continue. Helpful Hint: You will have to press [Enter] six times during this section of the verification process. 6 of 6 © 2015 Vantiv, LLC. © 2015 Vantiv, LLC. All rights reserved. All rights reserved.
Page 31 Download • No Action. • This is the download progress bar. Each dash represents 10% of the application to be loaded. The dashes will change to asterisks as that portion of the application is loaded. © 2015 Vantiv, LLC. © 2015 Vantiv, LLC. All rights reserved. All rights reserved.
Page 33 Download Step 30 • The terminal will restart and unzip files for 1-3 minutes. When it is done it will land on this screen. • Press ‘F3’ by CREDIT/DEBIT. © 2015 Vantiv, LLC. © 2015 Vantiv, LLC. All rights reserved. All rights reserved.
Page 34 Download Done • You return to your standard idle prompt. If your Merchant ID starts with 5436, your Authentication Code is V032820140 If your Merchant ID starts with 9305, your Authentication Code is A123456789 or B123456789 then enter your zipcode and the terminal should say “activated”.

VeriFone VX520 Instructions Manual

Table of Contents

Related Manuals for VeriFone VX520

Summary of Contents for VeriFone VX520

Page 2: Helpful Hints

Table of Contents