VeriFone Vx520 Quick Reference Manual

Vx520
XEFB410 – Restaurant
Sale - Swipe
Select SOFTPAY-FDMS (if option appears)
Swipe Customer's Card
Key Server ID
Press Enter
Key Amount of transaction
Select Payment type (if option appears)
Press Enter
Select Yes to confirm amount
No to exit & restart
Terminal will connect to host
If approved – Merchant receipt will print
Select Yes to print customer receipt copy
No to skip customer copy
Sale - Keyed
Select SOFTPAY-FDMS (if option appears)
Select SALE
Key Server ID
Press Enter
Key Amount of Sale
Press Enter
Select Yes to confirm amount
No to exit & restart
Key Card #
Press Enter
Key Expiration date (MMYY format)
Press Enter
Terminal may prompt
 Card Present and/or Phone Order
 CVV2 Indicator and/or V-Code
 Address and/or Zip Code
 Invoice or Order Number
Terminal will connect to host
If approved – Merchant receipt will print
Select Yes to print customer receipt copy
No to skip customer copy
Refund – use for transaction already settled
Select SOFTPAY-FDMS (if option appears)
Select REFUND
Key Server ID
Press Enter
Key Amount of Refund
Select Yes to confirm amount
No to exit & restart
Swipe or Key customer's card
If keying – press Enter after keying
If keying – key Exp date then Enter
Terminal will NOT connect to host
Merchant receipt will print
Select Yes to print customer receipt copy
No to skip customer copy
Void– use to cancel transaction in Open batch
Select SOFTPAY-FDMS (if option appears)
Select VOID
Select Yes to void last item
No to void another item in batch
Select Inv# to search by invoice/item #
Acct# to search by last 4 of card
Key Invoice or last 4 of CC#
Press Enter
Verify item
Select Yes to void
Terminal will NOT connect to host
Merchant receipt will print
Select Yes to print customer receipt copy
No to skip customer copy
Tip Adjust
Select SOFTPAY-FDMS (if option appears)
Press Tip Adjust
(Purple key left of Alpha key)
Select Option to search by:
Srvr(Server), Amt(amount), Acct(last
4), Inv#(Invoice/Item #)
Key Requested info
Press Enter
Verify Item
Select ADJ
Key Tip amount
Press Enter
Terminal will say Approved
Press Enter to continue adjusting OR
Cancel x2 to return to main screen
Settlement / Close Batch
Select SOFTPAY-FDMS (if option appears)
Select (More key - purple key on far left)
↓
Select SETTLEMENT
If untipped items exist, terminal will go to adjust
screen. Follow tip adjust procedures or
settle
Terminal will print to report
Terminal will connect to host
Terminal will print confirmation slip
Select EXIT to