Ericsson BUSINESSPHONE 250 System Administrator Manual
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Ericsson BUSINESSPHONE 250 System Administrator Manual

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See also: User Manual , Manual
System Administrator´s Guide
BUSINESSPHONE 250
BUSINESSPHONE 50
System programming via
the Executive telephone

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Summary of Contents for Ericsson BUSINESSPHONE 250

  • Page 1 System Administrator´s Guide BUSINESSPHONE 250 BUSINESSPHONE 50 System programming via the Executive telephone...
  • Page 2 THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.
  • Page 4 Also included All user documentation as pdf-files, a quick reference help system, a screen saver and a demo version of our BusinessPhone Computer Based Training tool. BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 5 For more extensive programming contact your local Ericsson supplier. Note: The features described in this guide are related to version 5.0 of the BusinessPhone 250 / Business- Phone 50 system, some features described in this guide might not work in earlier versions of the system.

  • Page 6: Table Of Contents

    Common abbreviated numbers ..........37 Call metering ................41 Internal message system ............43 Mailbox system ..............45 Date and time ................47 Other useful facilities ..............50 Command groups and numbers..........52 Index ..................59 BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...

  • Page 7: Description

    DESCRIPTION DESCRIPTION BUSINESSPHONE 250 BUSINESSPHONE 50 In the outline below you can see some devices that can be connected to the BusinessPhone 250 / BusinessPhone 50 system. Basic telephone * Economyplus telephone* Standard telephone * (Dialog 3210) (Dialog 3211) (Dialog 3212)

  • Page 8: Start System Programming

    START SYSTEM PROGRAMMING START SYSTEM PROGRAMMING GENERAL The BusinessPhone 250 / BusinessPhone 50 programming can be performed via system or individual programming. This guide describes how you perform system programming via the Executive telephone (Dialog 3213). For a detailed description of this telephone, see the user´s guide (Article no.: EN/LZTBS 102 096).
  • Page 9 The recommended programmable key is key E. See chapters “Allocate number of programmable keys” and “Allocate functions to programmable keys”. 15 Sep 10:36 +15° ENTER COMMAND copy return (continued) BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 10 Tip! When “YES” or “NO” is to be entered it is enough to just enter the first letter, i.e “Y” or “N”. Press to finish programming Tip! To speed up your programming procedures, see chapter “Navigation and editing during programming”. BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 11 Change the value to “YES” Enter Press to confirm (pre-programmed) Music on hold is activated on extension 203 and the display steps to the next command. Press to finish programming BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...

  • Page 12: Navigation And Editing During Programming

    Commands with extra When “>” is indicated to the far right in the display: data field Enter Press to view the next data field (pre-programmed) BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 13 If the command is of a type that also requires a record number to be stated, for example when programming keys on telephones, this shall also be stated when copying. Enter Enter record number and press (pre-programmed) (continued) BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 14 Press If all keys from extension 200 are to be copied to extension 201 the display shows (example): 15 Sep 10:36 +15° COPY:0301 200 * :201 pf_3 return BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 15 15 Sep 10:36 +15° COPY:0101 pf_3 return Press Press (see display) Press Press (see display) Press 15 Sep 10:36 +15° COPY:0101 :200,205-209 pf_3 return Enter Press to copy (pre-programmed) BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 16 “Y” or “N”. Special characters You can also write the following characters: ? - . , ! : / # * Press repeatedly BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...

  • Page 17: Password

    GENERAL This section descibes how to change the password and how to change the password for reading out cost counters for others. The default password for BusinessPhone 250 / BusinessPhone 50 is “11111”. CHANGE PASSWORD How to change the password.
  • Page 18 15 Sep 10:36 +15° 99999 6720 return Enter the new password (5 digits) Enter Press (pre-programmed) Press to finish programming Tip! Regarding other metering functions, see chapter “Call metering”. BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...

  • Page 19: Handle Directory Numbers

    Tip! Extensions equipped with a dialog 3213 or dialog 3214 telephone can search the programmed directory numbers (inter- nal and external) via the “Integrated telephone directory”, see the related user´s guides. BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 20 Directory names can have a maximum of 35 characters. How to write text, see section “Write text”. Press to finish programming Tip! Write down the names in the charts on the cover. BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 21 You can initiate a printout of the internal or external tele- phone directory numbers via a connected printer. Command Function 6502 List internal data 6511 List external data BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 22 Press (pre-programmed) 15 Sep 10:36 +15° SWOP DIR.NO = WITH DIR.NO = return Enter the directory numbers that are to be switched Enter Press (pre-programmed) Press to finish programming BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...

  • Page 23: Category Lists

    (“Y” or “N”) for each function. See chapter “Category lists for facility access” on the cover. Edit the list for category “1” (Day/night initiation not allowed). Example: Press Enter Press (pre-programmed) (continued) BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 24 See chapter “Category lists for facility access” on the cover. Press to finish programming Note: The Transfer-, Read&- and Save/Redial-functions are not included in a category list, they should always be individually programmed. BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 25 15 Sep 10:36 +15° FACILITY COS C 0101 backward forward return Enter category list number Enter Press (pre-programmed) Extension 202 is programmed with category list “1”. Press to finish programming BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...

  • Page 26: Allocate Number Of Programmable Keys

    Allocate the number of programmable keys for an Executive Example: telephone with 2 key panels (extension 204): Press Enter Press (pre-programmed) 15 Sep 10:36 +15° NO.OF PROG. KEYS 0201 backward forward return Enter extension number BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 27 (0202-Number of indi- vidual short numbers). Press to finish programming Allocate number of individual short numbers See section “Allocate number of individual short numbers”. BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 28 See section “Allocation tables for number of programmable keys and individual abbreviated numbers”. Enter Press (pre-programmed) The extension is allocated with 48 individual short numbers. Press to finish programming BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 29 5 = 75 programmable keys 6 = 82 programmable keys Note: The individual abbreviated numbers for the Basic, Economyplus and Standard telephone includes programming via the key pad. BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...

  • Page 30: Allocate Functions To Programmable Keys

    ALLOCATE A FUNCTION TO A PROGRAMMABLE The general procedure how to allocate a function to a programmable key: Press Enter Press (pre-programmed) You have entered key function mode. BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 31 Name selection=10, Post dialling=11, etc. See section “Function codes and required data”. Enter Press (pre-programmed) 15 Sep 10:36 +15° ASSOCIATED NUMBER C 0302 XXXX YY backward forward return (continued) BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 32 (e. g. free, busy). You can also estab- lish an external call by pressing the external line key. BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 33 R-key, Account number, Number secrecy, Malicious call identification These functions cannot be programmed by the users themselves, it is therefore likely that programming of these functions might be requested. (continued) BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 34 Note: This feature may be restricted or not available. The system administrator or service technician must be fully aware of the legal situation when activating this feature. Furthermore, a conference tone can be audible during the entire recording. BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 35 1 =Ringing. 2 =Delayed ringing (after 10 seconds). 3 =One single ringing signal. (The signal is muted). 4 =One delayed ringing signal (after 10 seconds. The signal is muted). BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 36 K=25 K=42 K=59 K=76 L=26 L=43 L=60 L=77 M=27 M=44 M=61 M=78 N=28 N=45 N=62 N=79 O=29 O=46 O=63 O=80 P=30 P=47 P=64 P=81 Q=31 Q=48 Q=65 Q=82 BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...

  • Page 37: Call Forwarding

    Select required command from the table above Enter Press (pre-programmed) Enter the extension number Enter Press (pre-programmed) Enter directory number of the answering position Enter Press (pre-programmed) Press to finish programming BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 38 Bypass call forwarding makes it possible for an extension to call another extension, even if call forwarding is activated on it. Set command “3082” to “YES” in the category list See chapter “Category lists”. BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...

  • Page 39: Common Abbreviated Numbers

    Press (pre-programmed) 15 Sep 10:36 +15° SHOW SHORT NO SER 5813 > backward forward return Enter Press repeatedly to step through the lists (pre- programmed) Press to finish programming BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 40 How to allocate names to common abbrevi- ated numbers, see chapter “Handle directory numbers”. Press to finish programming Continue with “Allocate category lists to common numbers” BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 41 Enter Press (pre-programmed) Confirm with “YES” Y = Open for category 1. N = Blocked for category 1 (default data). Enter Press (pre-programmed) Press to finish programming (continued) BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 42 COMMON SHORT NO COS 0105 backward forward return Enter the extension number Enter Press (pre-programmed) Enter category (0-3) Default data = 0. Enter Press (pre-programmed) Press to finish programming BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...

  • Page 43: Call Metering

    Set command “3077” to “YES” in the selected category list See chapter “Category lists”. Reset cost counter for others Set command “3078” to “YES” in the selected category list See chapter “Category lists”. BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 44 The following commands can also control the metering information: Command Function 0146 Meter info allowed? 0147 Type of metering info 6711 Decimals in cost 6712 Currency identifier last 6713 Cost limit BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...

  • Page 45: Internal Message System

    Send message from others ? 3015 Send voice message ? 3016 Send text message ? 3017 Send "call me" message ? 3066 Return messages ? 3067 Control messages ? (continued) BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 46 Confirm with “YES” Y = Check password. N = Skip password check. Enter Press (pre-programmed) Press to finish programming Note: Make sure command “0117” is set to “YES” BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...

  • Page 47: Mailbox System

    If an extension is allowed to retrieve individual messages is determined by the selected category list (command number 3080 has to be set to “YES” in the selected category list). See chapter “Category lists”. BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 48 Confirm access with “YES” or “NO” and press (pre- programmed) Press to finish programming How to set up a Common mailbox key, see section “Create facility access category lists” and chapter “Allocate functions to programmable keys”. BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...

  • Page 49: Date And Time

    Press (pre-programmed) Press to finish programming The system is updated with the new year, month and day. See example below: 01 Jan 10:37 +15° ANDERSEN ANDREAS directory redial prog BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 50 Enter time (HHMMSS) For instance 141500 to set it to exactly 14:15 in the afternoon. Enter Press (pre-programmed) Press to finish programming The system is updated with the new time. BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 51 Press (pre-programmed) The system is updated to 12 hour mode. See example below: 01 Jan 02:15 PM+15° 12 H MODE, DISPLAY 6104 backward forward return Press to finish programming BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...

  • Page 52: Other Useful Facilities

    An extension is allowed to initiate “Intrusion” if command 3004 is set to “YES”, see chapter “Category lists”. BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 53 Press (pre-programmed) Press Enter Press (pre-programmed) Press to finish programming Note: An extension is allowed to initiate “Reminder” if command 3069 is set to “YES”, see chapter “Category lists”. BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...

  • Page 54: Command Groups And Numbers

    COMMAND GROUPS AND NUMBERS COMMAND GROUPS AND NUMBERS GENERAL The BusinessPhone 250 / BusinessPhone 50 has the following command structure: Command group Type of commands 0XXX Extension 1XXX Trunk 2XXX System 3XXX - 4XXX Facility 5XXX - 6XXX Operating 7XXX...
  • Page 55 Group 12 - Trunk line signal 3015 Send voice message ? 3016 Send text message ? 1201 Line signalscheme 3017 Send "call me" message ? 3018 Give info for others ? (continued) BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 56 Check in/out? 3062 Wakeup ordering? Group 37 - ACD common data 3063 Wakeup for others? 3701 Period initiate 3064 Paging ? 3704 Queue tone? 3065 Common hold ? BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 57 2nd ACD voice answer reference 4410 5 Minutes interval - language 3 3903 ACD answer announcement 4411 AA reference number 4412 Voice message prompts 4413 Message prompts - language 2 (continued) BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 58 Record announcement allowed? 5811 Show operator 4604 VMU resources check 5812 Show paging 5813 Show short number serie Group 47 - Voice answer reference 4701 Voice answer reference BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 59 6706 Printout header 4 8201 Paging receiver dirno 6710 Currency identifier 8202 Paging search code 6711 Decimals in cost 8203 Paging receiver type 6712 Currency ID last? (continued) BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 60 Welcome language 2 8509 Common mailbox welcome, storing; Welcome language 3 8510 Individual message welcome, retrieving; Welcome 8511 Common mailbox welcome, retrieving; Welcome 8512 Exit position for individual message BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...

  • Page 61: Index

    Currency identifier .........42 Supervision .............31 Date and time..........47 Switch position of two extension numbers..20 Description............5 Welcome............3 Enter key ............31 Write text............14 External line ...........30 Function codes and required data ....33 BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 62 NOTES BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 63 NOTES BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 64 NOTES BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 65 COMMON ABBREVIATED NUMBERS Tip! For future use, copy the list before you enter the values. Company or name Short no. Complete number BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 66 DIRECTORY NUMBERS Tip! For future use, copy the list before you enter the values. DIRECTORY NUMBERS Function Number Account number 1 Account number 2 Account number 3 Account number 4 Automated attendant Background music number Call pick-up code, group 1 Call pick-up code, group 2 Call pick-up code, group 3 Call pick-up code, group 4...
  • Page 67 Tip! For future use, copy the list before you enter the values. Extension Name of Telephone Individual Call Facility Traffic Short no. number user set (type) mailbox no. pick-up access group categ. categ. group categ. categ. BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 68 3042 - Program R key ? 3043 - Program account code ? 3044 - Program ACD supervision 3045 - Program ACD clerical 3046 - Program ACD help 3047 - Program operator hold BusinessPhone 250 - System Administrator´s Guide BusinessPhone 50 - System Administrator´s Guide...
  • Page 69 CATEGORY LISTS FOR FACILITY ACCESS Category list number Command number and name 10 11 12 13 14 15 3048 - Program external voice mail 3049 - Program malicious call ID ? 3050 - Program number secrecy ? 3052 - Program com. message key? 3053 - Program logon/out slave key 3054 - Program supervise slave key 3055 - Program ACD pause key?
  • Page 70 Ericsson is the leading communications supplier, combining innovation in mobility and Internet in creating the new era of mobile Internet. Ericsson provides total solutions covering everything from systems and applications to mobile phones and other communications tools. With more than 100,000 employees in 140 countries, Ericsson simplifies communications for customers all over the world.

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Businessphone 50

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